What 57 owners told NHTSA about the 2025 Jeep Wrangler 4-door 392

While driving vehicle randomly stops upon inspection it's throwing code P1E1D. Car will randomly stall and lock up. Was able to pull over to the side and not cause an accident. Was able to reproduce, car only goes about half a mile. Check engine light came on. This is related to system update push by Jeep. See [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11692821

We were flat towing our Jeep Wrangler behind our RV using a new Blue Ox Avail tow bar and the right-side tow arm failed. Once the tow bar failed it was difficult to keep the Jeep within the lane behind the RV until we could find a safe place to exit the interstate and unhook. Blue Ox sent us a replacement Avail tow bar since it was under warranty, and the exact same thing happened on the first trip with the brand new replacement. The right-side tow arm failed traveling down the interstate. Two failures with two brand new units….Blue Ox Avail tow bar.

NHTSA ODI 11690567

I rented a Jeep Wrangler from Enterprise in Kingston, NY. While driving on the highway, my 12-year-old daughter pulled a lever in the passenger seat, and the roof panel detached and flew onto the road. There were no warnings, no instructions, and no disclosure from Enterprise. This posed an extreme danger to drivers. This vehicle design and rental practice presents a major public safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11689433

This is an unmodified 2025 Jeep Wrangler with less than 3000 miles. While driving between 20 and 30 miles per hour, the vehicle went completely dead in traffic. No power, no lights, no dashboard, no blinkers, no brake lights. It stalled and was stuck in drive. It proceeded to roll a few feet after failing. It would not start as nothing was functioning. Because there was no power to the vehicle at all, I could not open the tailgate to get tools or a light. I had to climb over the seats. The vehicle failed in traffic while driving and came to an immediate stop in the road. In approximately 50ft I would have been turning left into and intersection. After a few days at the dealer, they recreated the problem. They drove it about a mile and it failed in traffic and needed to be towed to the dealership again. There was no warning or check engine light. Everything just went black/dead. The dealer states "The ground wire under the TIPM/Fuse Panel was loose, causing intermittent short to ground canceling all power to vehicle." The vehicle has only 3000 miles on it, so this was a defect from the factory, as the wire is not even accessible without disassembly of the engine compartment.

NHTSA ODI 11685715

Just purchase unit right from [XXX] , Driven very home 100 miles, pick the unit up with 20 miles. Went to get into it then morning unit when you try to first start Jeep creeps for long period of time, for periods over 45 seconds , engine should not take 45 seconds to start. Then you have to turn vehicle off briefly and turn it back on finally starts.. Brand new vehicle less then 500 miles on shouldn't be doing this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11684169

Engine surge while braking. New 2025 Jeep Wrangler Rubicon with 450 miles. V-6 engine and 8-speed automatic transmission. No modifications. Autonomous braking. Came to a traffic circle with yield sign. Slowed by braking for vehicle on right to enter traffic circle. The engine suddenly surged, began bucking as I depressed the brake further, and entered the traffic circle, just barely missing the vehicle to the right. One wheel (not sure which) began skidding as if the ABS had come one. I pulled over, shut the Jeep down and restarted. Problem did not recur. I tested pushing the brake while using the accelerator and the brake easily held the vehicle in stop. I am certain I did not "accidentally step on both the accelerator and brake at the same time." An hour later I took the vehicle into the Service Department of the local Jeep dealer. They did not run a diagnostic but said that there were various possible caused but had not seen it on Jeeps they had serviced. I looked on the various Jeep chatrooms on line and discovered that many people had had the identical problem over the last 5 years. Some say they reported it to NHTSA. This is likely a software or computer issue and is extremely dangerous. It needs to be addressed by the manufacturer It was only by sheer luck I did not hit the right-of-way vehicle Thank you for your interest.

NHTSA ODI 11684170

I am writing to formally notify you of a serious issue I am experiencing with my recently purchased 2025 Jeep Wrangler Rubicon X , purchased on 17 June 2025 from your dealership. Just two weeks after taking delivery of the vehicle, I encountered a major electrical malfunction that rendered the car unsafe and undrivable. While driving, I received an alarming safety message on the dashboard stating: "For safety reasons, please park the vehicle. It will shut off automatically." Shortly after, multiple critical warnings appeared, including: Check Engine light illuminated Gear indicator began blinking Transmission failed to shift properly Loss of acceleration control and other electronic functions This sudden failure occurred without any prior warning and has caused significant inconvenience, as well as concern regarding the vehicle’s reliability and safety—especially considering it is a brand-new car with only approximately [insert mileage] miles on it. I am requesting a prompt investigation into this issue and an explanation regarding the cause of the failure. I would also appreciate immediate support in resolving this matter, including warranty service, temporary transportation arrangements, and a clear action plan moving forward. Please confirm receipt of this message and advise on the next steps. I look forward to a swift and responsible resolution to this matter.

NHTSA ODI 11673714