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What 57 owners told NHTSA about the 2025 Jeep Wrangler 4-door 392

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (57)Crash / fire / injury (4)Electrical system (33)Engine (23)Fuel system (18)Transmission & drivetrain (10)Speed control (4)Driver assistance (3)Steering (2)Body & structure (1)Brakes (1)Equipment (1)

1 of 57 complaints match · Body & structure · clear filters

Sep 24, 2025Body & structure

I rented a Jeep Wrangler from Enterprise in Kingston, NY. While driving on the highway, my 12-year-old daughter pulled a lever in the passenger seat, and the roof panel detached and flew onto the road. There were no warnings, no instructions, and no disclosure from Enterprise. This posed an extreme danger to drivers. This vehicle design and rental practice presents a major public safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11689433

Working with the data? Download all 57 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Jeep Wrangler 4-door 392 verdict →