What 212 owners told NHTSA about the 2024 Jeep Wrangler 4-door 4xe

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The contact was not immediately able to restart the vehicle. The contact stated that the failure was recurring. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and replaced the battery. The battery was replaced, but the failure reoccurred. The contact was no longer able to fully charge the main battery. The contact stated that the vehicle was left overnight charging but in the morning, the battery was at 25 percent charge. The contact was no longer charging the battery. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also received notification of NHTSA Campaign Number: 25V766000 (Engine). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000.

NHTSA ODI 11714027

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that occasionally, the check engine warning light turned on and off unintentionally. The manufacturer was made aware of the issue. The failure mileage was 14,000.

NHTSA ODI 11712124

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that the vehicle failed to charge. A red warning light was illuminated on the instrument panel. Additionally, the Hybrid system failed to function as intended. The vehicle was taken to the dealer; however, the vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 1,300.

NHTSA ODI 11711470

The contact owns a 2024 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11711267

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. While operating the vehicle, the messages "4-WD" and "Electronic Stability Control" were displayed, and the vehicle failed to properly accelerate and was driving sluggishly. The vehicle was immediately driven to the local dealer. The cause of the failures was not yet determined. The failure mileage was 36,000.

NHTSA ODI 11710311

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine). The contact asked the dealer when the parts would be available, and the dealer was unable to provide a date for the parts' availability. The contact needed the vehicle to be inspected to renew the registration, and the vehicle might not pass the inspection with an open recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.

NHTSA ODI 11709991

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, while charging the vehicle, there was an abnormally loud revving sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, parts were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.

NHTSA ODI 11709997

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE). However, the parts to do the recall repair were not yet available. The vehicle was serviced under NHTSA Campaign Number: 24V720000 (ELECTRICAL SYSTEM), but the failure occurred. The contact stated that an over-the-air update was performed on the vehicle. The contact stated that the following day, while the contact's wife was driving at an undisclosed speed, the vehicle stalled. The driver was unable to coast to the side of the road. After approximately fifteen minutes, the vehicle was restarted. The vehicle was no longer driven due to safety concerns. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The failure mileage was approximately 7,000.

NHTSA ODI 11710006

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repair were not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11709684

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V766000 (Engine), 25V741000 (Electrical System), and 25V710000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of drive power. The vehicle was towed to the dealer, who determined that the software error in an over-the-air (OTA) update resulted in a loss of drive power. The dealer deleted the software update; however, the vehicle hesitated while driving at high RPM. The contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

NHTSA ODI 11709488

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving approximately 40-45 MPH, the vehicle lost motive power and stalled. The driver was able to coast off the road and restart the vehicle. The vehicle was taken to the local dealer, but no assistance was provided because the vehicle was working as intended. While driving at an undisclosed speed, the message "Shift to Park" was displayed. The contact stated that the vehicle eventually stalled on the interstate. The driver was able to coast off the roadway. The vehicle was towed to the local dealer, who informed the contact about NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a claim, and the contact was informed about obtaining a loaner vehicle and reimbursement. The failure mileage was approximately 25,000.

NHTSA ODI 11709027

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM), 25V741000 (ELECTRICAL SYSTEM), and 25V766000 (ENGINE). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked. No warning lights were illuminated. Most recently, while driving at an undisclosed speed, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the message "Auxiliary Switches Temporarily Unavailable - Battery Charging" was displayed on the instrument panel. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was approximately 10,000.

NHTSA ODI 11709212

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and informed the contact that the remedy was expected in the second quarter of 2026. The contact had not experienced a failure.

NHTSA ODI 11708805

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 25 MPH and entering the highway, the steering wheel failed to respond as needed. The contact stated that the steering wheel finally loosened, and the contact was able to turn the steering wheel. Another driver swerved to avoid a crash, and rocks cracked the front windshield. While driving, there was an abnormal smoky burning odor was detected. The odor became more prominent. The contact pulled over and turned off the vehicle. After waiting for several minutes, the contact opened the hood and noticed that the hood was burned and stripped, and noticed the issue was inside the engine. Several unknown warning lights were illuminated. The contact associated the failure with NHTSA Campaign Number: 25V710000 (Electrical System) and 25V741000 (Electrical System). The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 4,300.

NHTSA ODI 11708900

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at 65 MPH, the vehicle lost power while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle independently switched over to Hybrid Mode and then resumed normal operation. The vehicle was taken to a dealer, and repairs were made to the battery. The contact then stated that while driving at a slow speed, there was an unknown message for the charging capability displayed on the instrument panel. The contact was instructed to pull over and complete a software update. Soon after the update, the contact stated that the charging feature was no longer available, and the contact was only able to use gasoline to operate the vehicle. The contact then received notifications of NHTSA Campaign Number: 25V710000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 5,000.

NHTSA ODI 11708418

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the parts to do the recall repairs were not yet available. The contact stated that after parking the vehicle, the vehicle stalled. After several attempts, the vehicle restarted approximately one and a half hours later. The contact stated that on a separate occasion, the vehicle jerked abnormally. No warning lights were illuminated. The local dealer was not contacted. The contact stated that the failure persisted. The contact stated that it did not feel safe driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 24,000.

NHTSA ODI 11708442

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the engine stalled. The vehicle was able to restart. In addition, the contact stated that the infotainment system independently turned off intermittently. The contact stated that while the vehicle was at the dealer for a service appointment, the contact was informed of unrepaired recalls. In addition, the contact was informed that the recall remedy parts were not available. The contact later received recall notifications and notification of NHTSA Campaign Number: 25V766000(Engine); however, the part to do the recall repair was not available. The contact stated that the dealer stated that the vehicle was safe to drive; however, the contact was afraid to drive the vehicle because the unrepaired recall was a fire risk. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11707999

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11706796

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at approximately 30 MPH, the engine seized and the vehicle lost motive power. There were no warning lights illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number 25V710000 (Electrical System), and the dealer had informed the contact that the VIN was also associated with NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to complete the recalls repairs were not yet available. The vehicle was taken to the dealer, where it was diagnosed that the high-voltage battery had failed and required replacement. The contact was informed that the recall remedy would not fully repair the battery. The dealer also confirmed that the remedy was not available for the other related recalls. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recalls repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 12,900.

NHTSA ODI 11706856

The contact leased a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that due to a fire risk from the recall, the vehicle was no longer driven. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11706469

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while the vehicle was parked, after completing an Over-the-Air software update, the vehicle failed to start and became inoperable for two days. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed, the vehicle operated sluggishly and jerked abnormally. There was no warning light illuminated. The contact later received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure, and a case was filed. The approximate failure mileage was 13,000.

NHTSA ODI 11706575

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11706607

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The charging system failure warning light was illuminated. The contact stated that the failure had occurred while the contact was at a stoplight. The contact stated that the failure had occurred several times. In addition, the contact stated that the failure occurred while the contact was traveling 300 miles away from home. The contact stated that while traveling, the vehicle was taken to several dealers along the route; however, the dealers declined to inspect the vehicle. The contact returned home and later contacted a local dealer, and an appointment was scheduled. The vehicle was taken to the dealer, where it was diagnosed with battery failure. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle was at the dealer for 28 days. The contact stated that the failure was scary and unsafe that the vehicle was left in another town because the contact was afraid to drive the vehicle home. The contact later received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 791.

NHTSA ODI 11706632

The contact owns a 2024 Jeep Wrangler 4XE. The contact stated that while driving at an undisclosed speed, on several occasions, the vehicle unexpectedly accelerated without the accelerator pedal being depressed. There were no warning lights illuminated. The contact stated that while the vehicle was parked and running, there was an abnormal sound coming from the vehicle. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System), 25V741000 (Electrical System), and 25V766000 (Engine); however, parts for the recall repairs were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 18,000.

NHTSA ODI 11706082

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V741000 (ELECTRICAL SYSTEM) and 25V766000 (ENGINE); however, the part to do the recall repair for the engine was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11706108