What 795 owners told NHTSA about the 2024 Honda Prologue Bev

WHEN I USED ADAPTIVE CRUISE CONTROL, MY CAR TENDS TO LEAN SLIGHTLY TO THE RIGHT. IT VEERS OVER A BIT AND THEN JERKS TO THE LEFT. ALL IN ALL, I CAN'T USE ADAPTIVE CRUISE CONTROL ON THE FREEWAY WITHOUT PAYING ATTENTION. IT IS GENUINELY DANGEROUS IF VEHICLES ARE DRIVING ALONGSIDE OR BEHIND ME. OTHER THING, WHEN I USED ADAPTIVE CRUISE CONTROL FOR ALMOST ONE HOUR, THEN IT SUDDENLY BECOMES INACTIVE. IF I HAVE BEEN FOLLOW ANOTHER CAR, then what should happen when it suddenly becomes inactive??? I was very lucky at that time because there was no car in front of me. After 5,000 miles, my car began to make a slight noise on the right side when I slowed down in the city. Maybe it happened in the front drive axle assemblies or the front right low arm control.

NHTSA ODI 11749464

Battery failed and Battery will not charge. Car has 39,000 miles and is a 2024. Has been at the dealer for 3 days. Was driving to [XXX] from [XXX]. Will have to fly back and get the car if a repair is able to be made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11749578

The screens (odometer and center entertainment console) both went blank while driving on the highway today. I had brought the vehicle in for the previous recall to have the update installed to prevent this problem.

NHTSA ODI 11748401

I am unable to manually turn on my lights, the vehicle stays on ‘automatic lights’. Headlight function remains normal within the automated functions, however, pursuing to Florida Statute 316.217 manual headlight control is necessary to turn on my headlights. The windshield wipers are an operation which does not take place unless the windshield wipers traveling at such speed, automated light control turns them on automatically. The cause of this is directly related to the software in the entertainment system that manually locks out the driver from addressing and turning on their own headlights.

NHTSA ODI 11748175

Both front axels have been making loud clicking noise and clunking vibration while turning since the vehicle roughly reached 2000 miles. The vehicle was taken into Honda Auto Center of Bellevue, and I was told that is was a known issue, Honda was no longer allowing warranty replacements of axels and that is was "just a noise the car will make".

NHTSA ODI 11747613

CV Joints/Boot clicking and front passenger suspension squeaking, power steering making rubbing and squealing noises . Baking up-vehicle slams on brakes with nothing behind me. Dealership claims everything is fine and can't recreate issues.

NHTSA ODI 11746982

The rear backup camera is extremely dark at low light level conditions causing it to be a deterrent instead of assistant. I cannot see in the dark with the camera!

NHTSA ODI 11746643

Component: Honda Collision Mitigation Braking System (CMBS/AEB). Vehicle is in GEICO insurance claim process, not yet released. EDR data has not been extracted and is available for inspection if preserved before the vehicle changes hands. Safety risk: Two failure modes. (1) False AEB activations occurred multiple times — while driving at ~20 mph and while reversing at low speed, with no obstacle present. Hard sudden braking with no warning created rear-collision risk. (2) On 6/23/2026 at ~9:50 AM, AEB failed to activate when I struck a parked vehicle. Airbags deployed on impact, briefly incapacitating me. My foot remained on the accelerator. Standard post-collision safety design calls for automatic power cutoff and brake application after airbag deployment, specifically to prevent continued acceleration when a driver may be incapacitated. This vehicle did neither — it continued accelerating, significantly worsening the collision. I sustained soreness and bruising. Dealer confirmation: I did not take the vehicle to a dealer for the phantom braking. Per other NHTSA complaints for the Prologue and Honda's broader CMBS issues (Engineering Analysis EA25002), dealers have reportedly been unable to replicate the issue and told owners the behavior is normal. Inspections: GEICO assessed the vehicle for the claim. No inspection by Honda or independent mechanic for AEB specifically. EDR data not yet extracted. Warning indicators: During false AEB activations, the collision warning appeared on the dashboard at the moment of braking, not before. No advance warning. No persistent warning lamps or diagnostic messages indicating CMBS malfunction at any point during ownership. Phantom braking occurred intermittently throughout ownership.

NHTSA ODI 11746508

Infotainment and driver info screen go black randomly throughout the month. This has happened to me nine times in seven weeks. Takes about 30 seconds for the screens to reset.

NHTSA ODI 11745906

My issue is the cv axles , when I am turning clicking noise is coming from the front . I brought the car to the dealership and the told me Honda said not to replace, because is some lawsuit and under investigation .There should be a recall soon with this issue. I can’t give the car back and Honda has the dealer and customer hand tied up. NHTSA this a known issue and Honda and GM new about this and will not help, can this be a safety issue yes , just wait until a wheel comes off when doing 60 miles per hour and somebody gets killed they it will be a recall.

NHTSA ODI 11745501

While driving my 2024 Honda Prologue Elite at anywhere from 10-30 MPH, the One-Pedal Driving system suddenly and without warning faults out and disabled mid-drive. The regenerative braking abruptly cut out, causing a sudden loss of expected deceleration, creating a 'lurch forward' feeling. A dashboard warning light illuminated instructing me to press the brake pedal immediately. This has happened multiple times, causing a severe safety hazard during normal traffic conditions. The vehicle shares an identical GM Ultium electronic brake modulator architecture with other previously recalled vehicles. The car is unsafe and should be considered for recall repairs. I have read that this is happening to others and Honda really needs to address this issue.

NHTSA ODI 11744946

My 2024 Honda Prologue (VIN [XXX]) only has 16K miles on this vehicle. Both front half-shaft CV joints are failing and have been failing for the last SEVERAL months by manifesting a persistent and worsening very loud clicking when loading and unloading the drive-train, driving up hill and executing any type of turn maneuver. I've complained numerous times to the Honda Dealership here in Seattle start 4Q 2025. They informed me that this has been an ongoing "known" problem with this specific model over the entire model 3 year offering from 2024-26, but at that time Honda America had no revised part number to effectively mitigate the problem. They initially replaced the failed CV half-shafts with the same part number, only to have those parts fail again. Honda America subsequently instructed all Honda dealerships maintenance depts to stop replacing these parts until a newly revise part number is released. I was instructed to contact Honda America at their national customer service at 800-999-1009. (My Case # [XXX]). I've spoken with at least 20-30 difference Honda reps over the last 6 months with no commitment to do anything to fix this potentially dangerous problem. When the outer CV joint completely fails, it could potentially turn into a pole-vault stick and literally flip the car at freeway speeds and definitely cause a catastrophic loss of control at freeway speeds or at any velocity/momentum whatsoever. The very disappointing fact is there is NOW a revised/vastly improved Part Number (Honda Part #86284282) that offers customers a fix to this very well known problem. Honda has not officially issued a recall so dealers are not able to perform this fix under warranty. My friend has this same car and her 2024 Honda Prologue is making this same exact clunking noise. She's faced with the same dilemma. Please, we all need your advocacy to get Honda America to act, not to cower and ignore the issue. Thank you for your advocacy! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11745172

Clicking sound coming from the front axle when turning and at acceleration when first driving off. I contacted my Honda dealership to schedule an appointment so they can inspect the vehicle. They said that at this time they do not have a fix and Honda is aware of the problem, but no recall has been issued.

NHTSA ODI 11744756

I was driving on the highway and there was traffic I was good 2-3 feet goin away from the car infront of me and going 10 mph and the automatic emergency break went off giving whiplash and anxiety since the breaking is so impactful. I had turned of about a month ago so I don’t understand how it turned back on

NHTSA ODI 11744385

My car a distinct clicking or knocking noise from the front Constant Velocity (CV) joints during tight turns.

NHTSA ODI 11744234

The contact owns a 2024 Honda Prologue. The contact stated that after shifting into reverse, the vehicle failed to respond as needed. The vehicle was taken to the local dealer, and a transmission software update was performed, and the vehicle was repaired. The contact was concerned that the failure might recur and no longer drove the vehicle. The manufacturer was notified of the failure. The failure mileage was 19,000.

NHTSA ODI 11743783

The infotainment screen during driving goes black and resets. While not necessary to perform vehicle function, I am concerned it is tied to other parts of the car that could cause a safety incident.

NHTSA ODI 11743100

Description of Safety Defect: The Automatic Emergency Braking (AEB) / Forward Collision Avoidance system is severely malfunctioning. On multiple occasions, the vehicle has experienced "phantom braking"—abruptly slamming on the brakes for no reason whatsoever. There were no obstacles, pedestrians, or vehicles ahead to trigger the system. This malfunction is happening at high speeds on major highways. Safety Risk and Impact: This issue represents an immediate and terrifying safety hazard. Unexpectedly slowing to a sudden stop at highway speeds completely compromises vehicle control and leaves me at an extreme risk of being rear-ended by high-speed traffic. It is a severe danger to myself, my passengers, and every other driver on the road. While the vehicle is currently subject to a manufacturer recall regarding the backup camera and other software updates, this specific, dangerous braking behavior makes the vehicle incredibly unsafe to operate. I request that the NHTSA review this issue immediately to determine if a broader safety investigation or expanded recall is required for the 2024 Honda Prologue.

NHTSA ODI 11742950

Clicking from CV joint on turning when steering wheel is turned to both extremes left and right.

NHTSA ODI 11742591

The contact owns a 2024 Honda Prologue. The contact stated while driving at 45 MPH with her wife in the vehicle, the vehicle instrument panel blacked out and displayed blank screen independently than minute and three seconds with instrument panel began to reset it self. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the instrument panel and front camera needed to replaced. The vehicle was repaired as they performed a software update and the front camera was replaced. The contact was relating the failure to NHTSA Campaign Number:  26V112000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM). The manufacturer was notified of the failure and they informed her that they reviewing the case. The approximate failure mileage was 20,000 .

NHTSA ODI 11741335

The contact owns a 2024 Honda Prologue. The contact stated while attempting to charge her vehicle, the charging port failed to work as intended. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the charging port on the vehicle needed to replaced. The vehicle was repaired as the charging port was replaced. The manufacturer was notified of the failure and they offered financial assistance and opened a case under the same number . The approximate failure mileage was 10,295 .

NHTSA ODI 11741338

Cluck noise when turning at slow speed leaking oil both sides from the axel

NHTSA ODI 11741340

Latches/locks/linkages Rear door is open but latch will not release/unlock. Child safety risk: child may be trapped or unable to exit Electrical unlocking and mechanical handle ineffective

NHTSA ODI 11740577

Bad CV joints. It makes a clicking noise when ever I take a full turn

NHTSA ODI 11739876

The clicking and ratchet sounds that my vehicle make while driving, but especially while turning/reversing along with the looser feeling of the steering during these times. It seems very unsafe almost like the axle is going to break while driving. Only had vehicle for 3 months.

NHTSA ODI 11739720