What 262 owners told NHTSA about the 2023 Ford Maverick Later Release

I had an accident with sudden loss of power

NHTSA ODI 11593550

FOURTH INCIDENT: On [XXX] 2024, at approximately [XXX], I was traveling about 40-mph and slowing for a stop light. Just before coming to a complete stop, at about 5-mph this vehicle suddenly shifted into park on its own. At the same time numerous & various warning prompts appeared on the screen and ALL the warning signs on the instrument cluster became illuminated. As with the three (3) previous incidents, after shifting into drive and taking my foot off the brake the vehicle accelerated all on its own without my placing foot on gas pedal. Unlike previous times, additional warning prompts came up on the screen, e.g. "Hill Assist Parking Unavailable" and "Auto Hold System Fault". Also, after parking, turning vehicle off, locking doors and waiting 30+ minutes, the vehicle did not reset itself like before. Previously after sitting and not running when started it operated properly but with just the engine light on. On May 26, 2024, I had a scheduled recall for the brake lights. I asked my dealer (AutoNation Ford, Frisco (Texas)) to look at video I had taken and a possible fix under Recall 24S33, which I had found on the internet. The dealer service rep refused to look at anything and received to service this particular complaint. Instead, they sent me back onto the highway with a vehicle that can suddenly lose power and accelerate on its own, thereby creating a risk of a crash and injury or death to others or myself. 1st time [XXX], Complaint #11583215 2nd time [XXX], Complaint #11590922 3rd time [XXX], Complaint #11592069 4th, or current incident [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11593195

Vehicle looses power while driving. Vehicle bogs down and won’t accelerate. Wrench warning light comes on. Exact description of recall release with NHTSA campaign number: 24V267. Ford’s number for this recall is 24S24.

NHTSA ODI 11592968

Traveling 350 miles for work, my Maverick was at 2400 miles when both of my front cv boots were spewing grease all over the underside of the truck, stranding me away from home. The truck would shake violently when accelerating to the point I had to pull over. With all the destruction on the underside of the truck, the local dealer (not preferred) informed me that “they didn’t know who or when” but a missing clamp on one side and a torn boot on the other and denied me from claiming my warranty at 2400 miles. There were no warning lights on the dash at any time.

NHTSA ODI 11592535

THIRD REPORT SAME PROBLEM: See NHTSA tracking Number 11583215 & Complaint Number 11590922: On [XXX], I was driving 2-4 mph through an apartment complex drive when vehicle came to a sudden and complete stop and switched into park all on its own. Numerous & various instrument cluster warning lights and prompts were going off. After putting back into drive very little power but would accelerate all on its own up to 35-40mph. I had previously taken this vehicle on [XXX], to the dealer (AutoNation Ford, Frisco, Texas) and they kept vehicle four (4) days. Upon return they told me diagnostics showed no alerts on vehicle, thus no problems. So, nothing was done. A second such incident happened on [XXX]. The next day I again took this vehicle to AutoNation to have the previously scheduled brake light Recall fix. At same time asked them to again look at the vehicle for issues in this complaint. I also offered to show them video of the self-acceleration, warning lights & prompts and a possible Recall #24S33 (powertrain control module) for this issue. Autonation rep said I was there only for scheduled recall and refused to look at videos or other information. Vehicle WAS NOT examined. On [XXX], I was driving 2-4 mph through an apartment complex drive when vehicle came to a sudden and complete stop and switched into park all on its own. Numerous & various instrument cluster warning lights and prompts were going off. After putting back into drive very little power but would accelerate all on its own up to 35-40mph. This vehicle has had four (4) recalls, and now three (3) separate incidents as described above. I believe it is a hazard and the issue complained of now and previously, are of such magnitude that they pose a significant risk of accident potentially causing injury or death to others or myself. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11592069

Without warning the truck will stop itself and the parking brake will engage. The service engine light will come one along with the service power train malfunction lights and the pre collision assist not available light. When the truck has been put back into gear it will accelerate on its own but only up to 35 MPH no matter how much gas is applied. This is the second time this has happened both were identical. After sitting overnight with the truck off the issue goes away temporarily but will come back with no warning. Vehicle may be inspected. Ford has already looked at the issue once and is scheduled to look at it again. If this had happened while on the highway, I could have been in a serious wreck that could have been fatal.

NHTSA ODI 11592212

SECOND REPORT SAME PROBLEM: See NHTSA tracking Number 11583215, 04/16/2024. Took to dealer (Autonation Ford, Frisco, Texas) and they kept vehicle four (4) days. Upon return they told me diagnostics showed no alerts on vehicle, thus no problems. So, nothing was done. 05/26/2024 approx. 8:05pm, traveling 50-mph had sudden loss of power and speed. Warning lights and prompts appeared on cluster. Vehicle slowed immediately to 35-40mph and would not accelerate any faster. Sudden slowdown caused vehicle behind (who was following to close) to suddenly brake, almost hitting me. Would slow when brakes applied. When brakes released vehicle would accelerate to 35-40 mph on its own without applying gas pedal. This vehicle has had four (4) recalls, and now two separate incidents as described above. I believe it is a hazard and the issue complained of herein, and previously, are of such magnitude that they pose a significant risk of accident potentially causing injury or death to others or myself.

NHTSA ODI 11590922

Saturday [XXX] picked up maverick from dealer service at 11:00 am. Vehicle was reprogrammed for current recall, dash board was replaced, and oil change. After about 40 miles of driving the vehicle electrical systems shut down completely while driving on a busy 6 lane Blvd.. All systems went out nearly causing a collision. All warning lights and notices flashed quickly as the truck died. The last message told us to contact 911. Vehicle rolled a few more yards allowing us to get on a smaller side street before it came to a complete stop. Vehicle would not start or move. I had it towed back to the dealer at 5:00 pm. Service department closed Sunday and Monday [XXX]. Vehicle was left in an unguarded lot as instructed by sales manager on duty. I will be able to contact service department when they open Tuesday morning. This was a very serious event which could have easily lead to major injuries. We have planned a 1200 mile trip to Idaho this coming weekend to assist with family health issues. Now we will feel unsafe in our Maverick and can not use it due to our safety concerns. Now on line I see several reports of the same serious issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11590930

Yesterday, May 22nd, my 2023 Hybrid Maverick stalled while I was in the middle lane. Fortunately I was able to quickly get over to the shoulder but had absolutely no power. The D-drive gear position light was blinking orange light. Warning message came up on the dash, saying the vehicle won't operate in that gear. I looked down and the shift wheel was in the drive position, but the orange light was not lit on the shifter. I then got error messages, Service Engine Soon Warning, Powertrain Malfunction/Reduced Power Warning, Pre-Collision Assist Not Available Warning. This was really rattling, to have a modern vehicle, with only 20,000 miles stop operating in heavy traffic. It is the second time, this incident happens. The last time was on March 25th.

NHTSA ODI 11590387

My vehicle stopped while driving down the road. I received the following errors: Gear Selected Will Engage at Low Speed Powertrain malfunction/reduced power Pre-collision assist not available Service engine soon warning Service AdvanceTrac Hill assist not available I was able to pull my vehicle off the road and get it parked. After letting it sit, I was able to get my vehicle started with only an engine light error. I attempted to take my vehicle to Anderson Ford in Rockford and they were confrontational. I just wanted to leave my vehicle and get a loaner, but they wouldn't confirm an issue and told me to leave my vehicle and fend for myself. They must know there's an issue and they want nothing to do with fixing the issue. They were willing to put me at risk instead of trying to help.

NHTSA ODI 11589959

On Friday, May 17th around 2:00pm I was driving approximately 25mph when I got an abrupt warning and the truck started to drive differently. I don’t think the vehicle was responding to the gas pedal normally. The first warning said something about selected gear engaging at lower speed. Then there was a message about the pre-collision assist not working, hill ascent not working, and something else - reduced powertrain/service engine soon/advancetrac or something like that. As I pulled over and was slowing down, the truck abruptly threw itself into park while going 5-10mph. I turned it off and then back on and put it in drive. The truck began accelerating without my foot on the gas pedal. My truck got all the way up past 20mph before I slowed down. I tried to record this with my phone as there was no traffic. I could not see well what I was filming because I was looking at the road. My safety was put at risk because had this happened on the highway or a road with no shoulder, things could have been a lot more dangerous. It was scary enough going at a lower speed on a street without traffic. I noticed after this happened that I had a third open recall for the powertrain control module. If I would have known I had this recall and how serious it was, I would have brought it in immediately. Ford should have done more to ensure vehicles impacted by this recall were contacted ASAP. I brought my truck in to the Ford dealership first thing this morning and I am waiting to hear back. The service agent was aware of this ‘limp mode’ situation occurring. I believe I was the first Maverick owner to bring a truck in for this issue at my dealership. There were no warnings that this might occur. I went from driving leisurely to having to figure out what all the beeping and flashing alerts were and manage to get to the side of the road in a truck that was not driving/responding normally. Then the truck started accelerating without my foot on the pedal! I have a video of this

NHTSA ODI 11589810

[XXX] On [XXX] my wife and were traveling on [XXX] at interstate speeds and after traveling for about 55 minutes with no issues. The vehicle suddenly lost power and a lot of warning lights came on. We were unable to accelerate and quickly pulled to the shoulder. [XXX] is very busy and dangerous. It would not move forward while in drive and pushed on accelerator it would not accelerate. We called with Ford Pass for a tow. They towed it to Dickson TN Ford dealership and it is still there. They were to call us once they found out the issue. Been there now 6 days no call as yet from them . Very frustrating, vehicle with 16 K miles and only had a bit over a year and now more issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11588856

Vehicle put in drive, and upon accelerating, lost ability to accelerate while in drive, check engine indicator light turned on and power train warning prompts began flashing while moving avoiding traffic. I pulled over to the side of the road, put vehicle in park and turned off vehicle. Waited a minute, and turned vehicle back on, check engine indicator remained on, as well as power train warning prompt and Pre-Collision Warning Assist not available. Put vehicle in drive and could not accelerate normally, acceleration was delayed when I put my foot on the pedal. I removed my foot off of the accelerator and the vehicle then began to accelerate speed on it's own above 25mph. I then applied the brakes and pulled over again. This continued in the same pattern 2 more times, before I was able to drive the vehicle back to my house, with check engine lights and warning prompts on.

NHTSA ODI 11588697

11 May 2024, I had started my truck as normal and began driving. About 2 miles from my house I lost all power to the truck. I was driving about 35 MPH when the truck threw up errors on the screen and I could no longer accelerate. It threw on the E Brake abruptly. Luckily no one was behind me as such an abrupt stop could cause a deadly accident. After I shut off the truck and waited 5 minutes and started the truck back up but it had a check engine light. I follow a forum called “ford maverick truck club” where I was made aware of this issue happening to maverick owners after a recall for the tail light. I had this recall preformed. I drove to a fort dealership where they attempted to fix the issue but said there was no remedy and only cleared the codes. I tried to contact ford by chat support to make them aware but they were not interested in me reporting any potential safety problems.

NHTSA ODI 11588244

We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.

NHTSA ODI 11587612

Vehicle's engine suddenly cut out during driving ~15 mph. Multiple warning lights flashed. Vehicle ran on battery and was able to go at slow velocity but then transitioned to accelerating when pedal was not engaged. Hazard lights would shut off suddenly after driver turned them on. "Limp mode" is commonly used term for what happened.

NHTSA ODI 11587113

While driving on [XXX] [XXX] at approximately 9:15 PM vehicle suddenly lost power in the middle of traffic, couldn't keep speed (was driving roughly 70 mph) then started losing speed down to 30 mph although my foot was pressing the gas pedal to the floor. Warning lights came on, a message about being unable to engage a gear, loss of collision sensors and check battery, service engine light came on. Because I was on the truck and car portion of the highway (in further most left lane) I was nearly struck several times. Hazards were going on and off. When I made it to the shoulder I called FORD 24 hour service. I was on an out of town trip from PA to NYC a little more than halfway there. The rep told me Ford policy was to tow to the nearest dealership or within 50 miles, I'd have to cover the rest, quoted at $175 to take me to the dealership of origin & my home. By this time it was after 10:30. I was 49 miles from my destination so I asked for the closest dealership to that. Was charged $22.50 for 4 mile overage. Was NOT informed the tow service couldn't pick me up from the highway, rather was told I'd be texted with an eta, which came 10 minutes later with a 40-70 minute estimate. Then the tow company called to say I'd have to get state police to tow me off highway first, THEN call back with a pick up address. Not wanting to wait on the dangers shoulder ANOTHER 2 HOURS, I had to ride the shoulder with hazards on approximately 1 mile to get off highway. Car wasn't able to go past 30 mph and dropped as low as 10. The service center also gave tow driver wrong address (showroom not service) and tow driver dropped my car off in a tow zone once we found the service center. Disgusted with the lack of accountability and responsibilities, I wasn't safe until 2:30 AM. The next morning called service from hotel to beg for same day appointment as I was stranded, was almost sent home with a "few days or more" diagnostic estimate even after mentioning BCM recall news (no notice y INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11586914

Hello, I believe Ford has failed to issue a recall that is causing water damage to brand new vehicles which posses a health risk(mold) to consumers as well as shorten the life of the product sold. My vehicle started having a problem with a wet passenger floor and after a quick search its clearly a common problem as there are several web forums dedicated to the issue. I should not have to pay for repairs that are clearly a manufacturing issue common across a brand new vehicle model. When I checked for a recall related to this there is none which is irksome to say the least. I messaged Ford and they would not acknowledge any existing recall or warranty covering for the issue and that repair would be at my own expense. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11586950

The CV Axle failed on the driver side around 26k miles. There are several other reports of this happening. They would only replace the one side under warrently. The other one is already going bad, but they won't replace yet. Just google "maverick cv alxe". You need tk recall all cv alxes on these trucks before something happens.

NHTSA ODI 11586952

The contact owns a 2023 Ford Maverick. The contact stated that the vehicle would intermittently fail to start up after multiple attempts without warning. After jumpstarting the engine, the contact managed to drive the vehicle to a dealer where they updated the control module software. The contact was also advised by the dealer that if the failure persisted to continue jumpstarting the vehicle. The manufacturer was notified of the failure and was referred to the NHTSA Hotline for further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 1,000.

NHTSA ODI 11586711

The contact owns a 2023 Ford Maverick. The contact stated while driving 55 MPH, the vehicle inadvertently went into LIMP Mode and the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 15,000.

NHTSA ODI 11586765

I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.

NHTSA ODI 11586472

Approximately around [XXX] a.m, [XXX], I was on my way to on the [XXX] . I was going driving around 75-78 mph when all of sudden my 2023 Maverick drop in speed and power suddenly. I looked at my dashboard and saw mph dropped to around 50. I had no knowledge of what was taking place at the time. I tried to press my acceleration pedal and the mph still was dropping, so I managed to get over to the far right lane so I could get to the shoulder. During this event several warning lights flashed, such as check engine soon, crash assist not available, power train malfunction ect. I turned the vehicle off and back on - it still had the same messages- I managed to drive the 5-10miles I had left on my route to work @ 33mph. Once at safe location I contacted a tow truck to haul my vehicle to Hennessey Ford for diagnostic and answers. I've never had any of these issues to take place since owning my truck. Never experienced Loss of power ever in my life. This is truly a event that has left me stunned and wondering will this truly be taken care of and addressed. It's a constant reminder in my head and and it also has prompted me to thank God for my life as well as others because if I hadn't left home to go to work about 30mins earlier than normally due to the traffic which would be pretty thick I may not be here today to tell this story, because there was no warning whatsoever. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11586002

After having recall 23E09 performed the vehicle loses power and shifts to Neutral while driving. When this happens I am unable to shift back to Drive. The display reads “Gear Selected will Engage at Low Speed.” The "D" in the gear shift flashes. Once speed is reduced to around 5 MPH, the parking brake turns on automatically. The check engine light turns on, a "gear light" on the dash board is on, along with traction control light. The display then reads, “Shift to Park,” “Service AdvanceTrac,” “Hill Start Assist Not Available,” “Pre-Collision Assist Not Available,” and “Service vehicle soon.” After turning the vehicle off and back on again, the vehicle will drive normally with a check engine light still present. The check engine light eventually turns off until the cycle repeats itself and the same issue occurs again. Code: U1011 - Invalid Internal Control Module Monitoring Data Received from ECM/PCM Code: U1028 - ABS Control Module Received Invalid Data from ECM/PCM 'A' Code: U1010 - Invalid Internal Control Module Monitoring Data Received from Hybrid Powertrain Control Module These codes are present each time this issue occurs. This vehicle is unsafe to drive as it loses power on the freeway without notice. This has happened to me 5 times since having recall 23E09 performed on [XXX]. Many other Ford Maverick owners are reporting the same issue on online forums after having this recall. Ford needs to take action before this kills somebody. I have taken the vehicle to Tri State Ford in Amarillo, TX and they say that they are unable to replicate the issue and that they cannot reprogram the PCM & SOBDMC until Ford releases an official fix. The odometer readings when the vehicle has lost power have been 2135, 2437, 3130, 3201, and 3864. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11586236

The contact owns a 2023 Ford Maverick. The contact stated that while starting the vehicle, the contact observed a loud exploding noise coming from the speakers. Additionally, the contact stated that when the vehicle was turned off, she observed a loud crackling noise emanating from the radio. The contact stated that several lights on the instrument panel flashed on and off. The contact sustained ear injuries. Medical attention was not sought. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 7,000.

NHTSA ODI 11585146