What 262 owners told NHTSA about the 2023 Ford Maverick Later Release

My 2023 Ford Maverick Hybrid experienced repeated 12V battery discharge and “Deep Sleep” events associated with Recall 24C01 and SSM 53801. The vehicle repeatedly discharged the 12V battery while parked under normal conditions. In January 2026, after approximately two weeks parked in freezing temperatures, the battery experienced a complete discharge and the vehicle required multiple jump-starts to remain operational. Ford dealer records later confirmed that the corrective action associated with SSM 53801 had not been applied prior to the failure event despite prior complaints and service visits. The repeated discharge events resulted in failure of both: the original factory battery, and a replacement AGM battery installed at owner expense. This condition created repeated stranded events and loss of vehicle reliability. I am submitting this complaint because the issue appears directly related to documented parasitic drain conditions already acknowledged by Ford in Recall 24C01 and SSM 53801, and because the failure condition persisted before corrective action was finally applied.

NHTSA ODI 11737841

The contact owns a 2023 Ford Maverick. The contact stated that while driving at an undisclosed speed, the brake lights and turn signals failed to function as intended. In addition, the message “Brake Light Failure” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, parts were unavailable for the recall repair. The contact's husband purchased and replaced the light bulbs lights. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that there was no assistance available. The failure mileage was approximately 50,000.

NHTSA ODI 11726645

Hybrid Ford Maverick electrical system began to go into a save battery mode -no interior lights, only driver side door operated, and other system failures. Dealer replaced battery under warranty and general recall for this issue. A few months later same characteristics started showing up -interior lights not working, only driver's side door operational, etc. This time the warranty had expired and the dealer, along with Ford Motor, told me any repairs would be at my expense, 100%. I feel problem was never resolved, even with replacement battery. Ford and dealer should address this problem. I'm sure I'm not the only one with this battery and electrical issue. After all, there was a full recall for the battery failure. Having no interior lights, unable to enter except driver's side, and other manifestations are inherently unsafe.

NHTSA ODI 11719477

"2023 Ford Maverick Hybrid (VIN: [XXX] ). The vehicle has a chronic 12V parasitic drain defect. Authorized dealer Champaign Ford City provided false information, stating software was current when it was not. This led to a 100% discharge in freezing temperatures, requiring multiple jump-starts to reach the dealer. This discharge destroyed a high-quality owner-purchased AGM battery. Despite Safety Recall 25S02 mandating no-cost battery replacements for these vehicles, the dealer charged me for a Ford battery. Safety concern: Vehicle unreliability in sub-zero temperatures and dealer failure to adhere to federal recall reimbursement guidelines." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11717861

Battery is constantly in battery saving mode. It use to do it only when I was on vacation for a week or so. Now it has been doing this every single day for about the last two month.

NHTSA ODI 11713788

I had a problem once with the interface module, and since it was still under warranty, the Ford dealership in Fairfield, California replaced it and at 3:32 AM today January 3, 2026. The interface module turned off for a couple seconds and then turned back on which was basically the same problem as it was when I complained and had them replace it.

NHTSA ODI 11708485

I believe the OEM 12v battery that is used in the Ford Maverick hybrid is underpowered and has issues that seem to plague the vehicle. I’ve owned the truck for almost two years now and started getting “battery saver” alerts when the truck would sit for a few days over the week or during a vacation. But recently I’ve been getting the warning far more frequently and not even siting for more than 24 hours. Last month I had a warning that the power could turn off at any moment and need to pull over immediately. The warning went away after powering the vehicle down and turning back on. Last weekend the car was completely dead after using it all week and only letting it sit Saturday evening to Monday morning. The battery seems to be an issue that plagues the vehicle and I think an investigation needs to be conducted to have this corrected. I even see new 2025 models having similar issues.

NHTSA ODI 11705141

I Was backing into my designated parking spot in front of our store and a estranged driver cut me off and parked in two parking spots including the designated parking spot in front of the store and a handicapped parking spot next to the designated parking spot causing me to back into another car illegally parked in a third handicap in front of the store. The passenger side view mirror was clipped and the glass cracked on the passenger side door.

NHTSA ODI 11669210

12 volt battery does not recharge properly. Vehicle is always in deep sleep mode.

NHTSA ODI 11652220

Since new in Sept 2023 this vehicle has suffered from consistent charging problems with the 12 volt battery, it sends "deep sleep" warnings to the Ford App and disables certain safety features. Charging the battery only restores functionality temporarily, driving the car ends up depleting the 12 volt battery over time. It affects all Ford Maverick Hybrids including mine.

NHTSA ODI 11652195

The contact owns a 2023 Ford Maverick. The contact stated that upon unlocking the vehicle remotely, the exterior lights of the vehicle failed to illuminate. Additionally, the contact stated that the cabin lights failed to illuminate upon entering the vehicle, making it difficult to find the ignition switch to start the vehicle at night. Additionally, the contact stated that he had received notification from the Mobile App that certain vehicle functions were disabled due to low battery and to contact the dealer. Additionally, the contact stated that the battery charge displayed 11.4 Volts instead of 12 Volts after charging the battery overnight and for an extended time. The contact stated that while driving 50 MPH and depressing the accelerator pedal, the vehicle lost drive power. There was no warning light illuminated. The contact pulled to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle responded as needed. The vehicle was taken to the dealer, where the vehicle was diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Numbers: 25V158000 (Power Train, Electrical System) and 25V019000 (Electrical System); however, the VIN was not included in the recalls. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.

NHTSA ODI 11649190

The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the instrument panel failed to illuminate, and the vehicle was unable to drive forward immediately while the transmission was in drive(D). Additionally, while reversing the vehicle, the rearview camera image was blank. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact also related the failure to NHTSA Campaign Number: 25V123000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. VIN tool confirms parts not available.

NHTSA ODI 11646186

The contact owns a 2023 Ford Maverick. The contact stated while the vehicle was parked, the instrument cluster darkened and became inoperable. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired. The contact researched and was made aware of NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 43,740.

NHTSA ODI 11645602

When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.

NHTSA ODI 11641884

The 12 volt battery keeps dying something keeps draining the battery down I've ha this vehicle to the dealership several times and I'am still having problems

NHTSA ODI 11641075

Vehicle continuously goes into battery saver mode. The battery appears to be undersized for the electrical needs. This could leave the driver stranded and disables all interior lighting,, locks and windows which poses a safety hazard.

NHTSA ODI 11641211

The contact owns a 2023 Ford Maverick. The contact stated that upon attempting to unlock the vehicle using the Ford Mobile App, the message that the remote function was not available because the battery was in Sleep Mode was displayed. The contact stated that days later, the vehicle was difficult to start and had to be jumpstarted. The vehicle was taken to the dealer several times. The dealer performed an unknown reprogramming on one occasion, and the dealer replaced the battery on another occasion; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V019000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11640717

Two problems 1. Auto Start/Stop feature 2. Pre-Collision Assist (1) Auto Start/Stop feature- unpredictable.. 1. My engine turns off at busy intersection for red light with a vehicle coming in fast from behind, I hit gas to move forward . My truck revs hard from starting with foot on gas and darts forward. Almost went into cross traffic. 2. There is a current recall on Maverick batteries. Numerous complaints on the Facebook Ford Maverick of vehicle shutting off for auto-stop, but not starting in traffic conditions due to the battery. Fact - any electrical or computer problem and your vehicle is now stranded in an intersection. The Maverick has several electrical recalls. 3. I have timed my Vehicle Restart response on camera. It takes approx 1 more second for my vehicle engine to re-start and advance forward. For many accidents 1 second is the difference of life and death. 4. When I stop to put the vehicle in reverse, it will auto-stop while I am shifting. My vehicle is now sitting in the road, until I hit reverse and no brake, then "jumps" backwards in reverse. 5. The feature cannot be turned off permanently- it must be turned off manually for every trip. Summary - I have sent these concerns to Ford. They will not provide a way to turn off this feature. Only option is to pay a mechanic to disable it with an aftermarket product, which could of course, damage something else. (2) Front Collision Warning System - Has gone off three times for no valid reason. One time simply passing an oncoming vehicle 2 times passing police vehicles on the side of the road with flashing lights. I have lowered it's alert level to low and seems to help. But clearly, Emergency lights setting off a system that takes some control of stirring and braking is a concern.

NHTSA ODI 11639495

Last visit was 1/13/25. I am having constant 12 volt battery issues. I have been to Autonation Ford in Memphis 3 times. They take the battery out of my truck put it on a machine and charge it and tell me my bettery is fine every time. My truck will start and run fine for 2 or 3 weeks then i will have starting issues or battery saver issues. I cannot safely leave my house without a jumpstarter because this bad battery is in my truck.

NHTSA ODI 11638553

The 12 volt battery keeps going dead or puts the car in to sleep mode. Ive been to the dealers 7 times and they have replaced the battery twice . I only have 14000 miles on it. this has been going on for most of the time i have had it. there is no safety issue at this time, it just wont start.

NHTSA ODI 11634860

The 12v battery keeps draining when the vehicle is not in use. It goes into “Deep Sleep” mode. Every time it goes into deep sleep mode I have to jump start it. I’ve taken it to the dealership and had the battery replaced just to have to go into deep sleep mode a three days later.j

NHTSA ODI 11634243

Rear window driver side passenger failed and won’t go up or down bad regulator Transmission failure needs replaced at 1 year old Rear camera frozen no remedy on recall Engine failure during acceleration shifts to neutral then shifts to acceleration Engine acceleration at slow stops jerks forward during breaking Tires 1 year old under 25k miles no tread and needs replaced already Display shuts off randomly and stays frozen

NHTSA ODI 11631549

Rear bed outlet stopped working at 30,000 miles.

NHTSA ODI 11626560

Factory Wireless charging station drops charging continuously and fails to charge phone.

NHTSA ODI 11626562

The wiring harness on this vehicle is made of a soy based material, I had a rodent chew through this coating and my wiring harness, it caused my rear turn signal to go out, I have a 3 year 36,000 mile bumper to bumper warranty on the vehicle but Ford does not cover this, you have to pay to have it fixed yourself and they replace it with the same material, I am worried that it will happen again and again I will have to pay to have it fixed, I feel that Ford should be responsible for this and have it fixed. I found out that Ford is not the only manufacturer that uses this product.

NHTSA ODI 11625620