What 262 owners told NHTSA about the 2023 Ford Maverick Later Release

I took my vehicle in to have the transmission looked at. The dealership told me that the problem was resolved. While driving down the road the transmission went into park in the middle of a two lane road. When the vehicle came to a complete stop I was stopped in the middle of the lane and the vehicle transmission would not shift out of park. After getting it to another shop where it is currently located I was informed that the transmission needs to be replaced and that this is a problem that they are seeing in several Ford vehicles. I contacted Ford who stated that there are no current recalls for this problem. Obvious safety concerns are not being able to control the vehicle when it shifts to park while driving as well as being stopped in the middle of the roadway where a collision is likely.

NHTSA ODI 11688266

Upon starting vehicle and entering drive vehicle instrement cluster warnings went off and car applied emergancy brakes and suddenly stopped. upon vehicle restart driver was able to releace brakes and manually start ICE componant of hybrid drive train. vehicle entered drive mode and accelerated without touching gas pedal. brakes were jerky but responsive and vehicle accelerated by itself up to 35 mph while on way to dealer service. vehicle servace alerts given at time of drop off were: pre-collision malfunction Powertrain malfunction engine system fault

NHTSA ODI 11601486

I had an accident with sudden loss of power

NHTSA ODI 11593550

FOURTH INCIDENT: On [XXX] 2024, at approximately [XXX], I was traveling about 40-mph and slowing for a stop light. Just before coming to a complete stop, at about 5-mph this vehicle suddenly shifted into park on its own. At the same time numerous & various warning prompts appeared on the screen and ALL the warning signs on the instrument cluster became illuminated. As with the three (3) previous incidents, after shifting into drive and taking my foot off the brake the vehicle accelerated all on its own without my placing foot on gas pedal. Unlike previous times, additional warning prompts came up on the screen, e.g. "Hill Assist Parking Unavailable" and "Auto Hold System Fault". Also, after parking, turning vehicle off, locking doors and waiting 30+ minutes, the vehicle did not reset itself like before. Previously after sitting and not running when started it operated properly but with just the engine light on. On May 26, 2024, I had a scheduled recall for the brake lights. I asked my dealer (AutoNation Ford, Frisco (Texas)) to look at video I had taken and a possible fix under Recall 24S33, which I had found on the internet. The dealer service rep refused to look at anything and received to service this particular complaint. Instead, they sent me back onto the highway with a vehicle that can suddenly lose power and accelerate on its own, thereby creating a risk of a crash and injury or death to others or myself. 1st time [XXX], Complaint #11583215 2nd time [XXX], Complaint #11590922 3rd time [XXX], Complaint #11592069 4th, or current incident [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11593195

THIRD REPORT SAME PROBLEM: See NHTSA tracking Number 11583215 & Complaint Number 11590922: On [XXX], I was driving 2-4 mph through an apartment complex drive when vehicle came to a sudden and complete stop and switched into park all on its own. Numerous & various instrument cluster warning lights and prompts were going off. After putting back into drive very little power but would accelerate all on its own up to 35-40mph. I had previously taken this vehicle on [XXX], to the dealer (AutoNation Ford, Frisco, Texas) and they kept vehicle four (4) days. Upon return they told me diagnostics showed no alerts on vehicle, thus no problems. So, nothing was done. A second such incident happened on [XXX]. The next day I again took this vehicle to AutoNation to have the previously scheduled brake light Recall fix. At same time asked them to again look at the vehicle for issues in this complaint. I also offered to show them video of the self-acceleration, warning lights & prompts and a possible Recall #24S33 (powertrain control module) for this issue. Autonation rep said I was there only for scheduled recall and refused to look at videos or other information. Vehicle WAS NOT examined. On [XXX], I was driving 2-4 mph through an apartment complex drive when vehicle came to a sudden and complete stop and switched into park all on its own. Numerous & various instrument cluster warning lights and prompts were going off. After putting back into drive very little power but would accelerate all on its own up to 35-40mph. This vehicle has had four (4) recalls, and now three (3) separate incidents as described above. I believe it is a hazard and the issue complained of now and previously, are of such magnitude that they pose a significant risk of accident potentially causing injury or death to others or myself. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11592069

Yesterday, May 22nd, my 2023 Hybrid Maverick stalled while I was in the middle lane. Fortunately I was able to quickly get over to the shoulder but had absolutely no power. The D-drive gear position light was blinking orange light. Warning message came up on the dash, saying the vehicle won't operate in that gear. I looked down and the shift wheel was in the drive position, but the orange light was not lit on the shifter. I then got error messages, Service Engine Soon Warning, Powertrain Malfunction/Reduced Power Warning, Pre-Collision Assist Not Available Warning. This was really rattling, to have a modern vehicle, with only 20,000 miles stop operating in heavy traffic. It is the second time, this incident happens. The last time was on March 25th.

NHTSA ODI 11590387

We on the interstate cruising @ 75. Lost all drive power, flashed something about a lower gear while I was making my way to the shoulder. When I got down to about 10 mph, the parking brake activated. When we came to a stop, it went into park, but the "P" was flashing. I couldn't disengage the brake or put it into gear . I turned it off and back on and was able to shift into drive and release the brake. It would move at this point, but it very slowly. We limped to the next exit. I turned it off and topped the tank off( had half tank) Then it started and was able to drive the other 170 miles home. CEL stayed on. Our concern is that this will happen again, cause an accident and injure or kill my family.

NHTSA ODI 11587612

I was on a freeway cruising around 85 mph when all of a sudden my truck lost power and went into limp mode. I had 3 dash warnings about powertrain malfunction, front end collision being unavailable, and something about engaging gear at low speeds. This has happened once before. Same three messages. The vehicle loses power and speed FAST. Luckily both times I was able to pull over and turn the vehicle off and back on and it just has a check engine light and drives normal again. I have had one software recall completed on my truck and I have 17,000 miles.

NHTSA ODI 11586472

While driving, the vehicle will suddenly flash a message about gear selection being unavailable until speed is reduced, followed by error messages about collision-assist disabled, ESC disabled, hill-start assist disabled, and service messages. Check engine light and service lights also come on. No response to throttle inputs, once vehicle decelerates to around 1-2 mph electronic parking brake is automatically applied leading to an abrupt stop. Parking brake can then be removed and vehicle put back into drive, however all drive mode selection is disabled and again there is no response to throttle inputs - truck will accelerate on its own up to above 30 mph (do not know top speed as all areas this occurred were 30mph or less, had to ride brakes to maintain speed limit as vehicle was attempting an uncontrolled/uncommanded acceleration). This has happened 3 times, and first occurrence happened after recalls 23E07, 23E09, and 23C41 were completed. Any attempts to clear faults or exit this limp mode condition fail unless the vehicle is turned off and allowed to sit for 5-10 minutes, at which point faults still remain in system however vehicle is no longer in limp mode with functionality now restored to previously disabled systems. Recorded faults from last occurrence on April 05 2024: SOBDMC DTC U1011:86-AF SOBDMC DTC U1028:00-26 PCM DTC U1010:00-AF OBDII DTC U1011-P ABS DTC U0401:00-2F ABS DTC U0131:00-2E ACM DTC U0255:00-28 IPMA DTC U0418:86-AF In my situation all 3 failure events occurred in a low-traffic, low-threat environment. 1st happened when turning onto a 30 mph road and accelerating in low traffic, able to safely pull over. 2nd happened when turning out of my driveway and began to accelerate, again able to safely pull over. 3rd happened when leaving spot in parking lot, able to safely pull over into another spot.

NHTSA ODI 11584377

The powertrain suddenly stopped and did not allow for acceleration. I was put in Risk because this was during a drive in the streets and it happened all of a sudden. I have seen this problem reported multiple times on Reddit.

NHTSA ODI 11584304

I was driving down the road at roughly 45 mph when all of the sudden my car went into neutral I was no longer able to accelerate. I was in the middle of a four-lane road with a traffic light coming up in cars coming from the opposite direction. I happen to be very lucky and right next to the Ford dealership when this happened, but this could be a major safety issue as others would not be so fortunate when vehicle was thrown into neutral. All the dash lights came on the check engine light came on. Wrench icon popped up on the instrument cluster as my car began to slow down as I pulled over once I got to roughly 5 mph the parking break engaged and came to a screeching halt. I was not able to disengage the parking break and could not move the vehicle into the drive position anymore. As stated before I was right next to the Ford dealership when this happened so I walked over and talked to the service center, they didn’t see any errors on my vehicle so I walked back to it started it up and the only remaining light was the check engine light and I was able to drive it over to the Ford dealership at which point the gentleman said he was able to see the errors. I have done a lot of reading online and this is called limp mode but is doing nothing to acknowledge this or proactively fix this on vehicles. From my understanding, this issue does not happen until after there are recalls done on the vehicle. I took my car into the shop at 9200 miles. Had it serviced for an oil change at which point Ford did two service recalls and now I’m experiencing this issue

NHTSA ODI 11583334

I was driving on the interstate and the gear shift light started blinking. Then I started getting warning lights on the dash: - Gear Selected Will Engage at Low Speed - Powertrain malfunction/reduced power - Pre-collision assist not available - Service engine soon warning - Hill assist not available The car then abruptly slowed down to 35 mph and continued driving at 35 mph even when applying gas. The vehicle would slow down when the brake was applied, however releasing the brake, caused the car to accelerate to 35 mph. The vehicle was inspected by a Ford dealership, however it was the next day, after the car had been turned off for multiple hours. The dealership did not find any active codes, so there was no "fix". Abruptly coming to a stop on the interstate is scary and life-threatening. Ford needs to fix this issue as there could have been a catastrophic accident, had other motorists not been paying attention!

NHTSA ODI 11583362

Driving no more than 40 mph, suddenly “gear shift will engage at low speeds” pops up. At this point there is no acceleration. Then when I get to stop at about 1mp it jerks me into an e-brake, immediately prompting “powertrain error”, “check engine”, “hill climb assist not available”, “collision warning not available”. This all started after the last recall was performed. This is now the second time this has done this. I am lucky it did not do this on the highway itself.

NHTSA ODI 11583399

All of a sudden, in the rain while driving home, suddenly the (Drive) Shift knob light was flashing, warnings started flashing, hill start assist not available, service vehicle soon, pre collision assist not available, service advance Trac, and parking brake applied automatically and total loss of power…. I almost got into an accident in the rain and traffic because the people driving behind me were going fast and my truck just suddenly lost power and I had those cars coming from behind that had to swerve out of my way. I managed to get it pulled off to a side street and turned it off and back on and still had no power and all the lights/warnings were still on. When you press on the gas, it wouldn’t go…. No throttle response. Could not go. Almost in an accident and it could have been worse if this happened with more traffic.

NHTSA ODI 11582594

Vehicle lost power in traffic. Error messages on instrument clusters "Pre-Collision Assist not available Service AdvanceTrac Service vehicle soon Hill Start Assist not available Pre-Collision Assist not available" Shut off vehicle. When I restarted it everything returned to normal except check engine light was on

NHTSA ODI 11582258

Was driving my Maverick in a 35mph area an it felt like it had a 'sloppy" transmission shift and immediately lost power. It did not shut down, but with the gas engine running it had a top speed around 35mph and extremely slow acceleration, I had to use my 4way flashers. When it went into electric mode (hybrid) it would accelerate without any pressure on the throttle. Very dangerous. Check engine light, transmission light (wrench), and front collusion light all came on. When I got home and turned it off, then on again, it seemed to run like normal again, although the check engine light is still on.

NHTSA ODI 11581743

While driving at highway speed, for no reason, the vehicle signals AdvanceTrac error and signals that the vehicle cannot go into the gear selected. The vehicle immediately slows to a protective reduced power (limp mode) with a max of about 30 mph. My safety was at risk because of the sudden and unexpected deceleration from highway speed. The dash indicated that multiple alerts, most alarming was that Pre-Collision Assist is not available. After turning the vehicle off for a while it would become drivable. The dealer inspected the vehicle and stated they could not detect anything wrong. This has happened to me twice on March 20, 2024 and again on March 28, 2024. I had no problem whatsoever until the dealer reprogrammed a computer module associated with a recall. The programming change caused me to have issues when none existed prior. The dealer refused to restore the programming to the original configuration. I read of many that had the same circumstances with their Ford Mavericks on various internet community boards. This is very dangerous and Ford need to develop a fix quickly! I will make my vehicle available to government agency or Ford Motor Company teams for inspection or diagnostics.

NHTSA ODI 11581451

I took it to the dealer for a recall with a PCM programming. After that, I drove it for a few days and the car came to a sudden halt on the freeway. Luckily the cars behind me did not hit me but it is a safety concern and the dealerships are not able to find the problem

NHTSA ODI 11580482

Was driving down a highway at about 75 MPH when the vehicle automatically shifted to neutral and gave the following warnings on the dash: Gear selected will engage at low speed, Powertrain malfunction/reduced power, pre-collision assist is not available, service engine soon warning, service advancedtrac, hill assist not available. This is about a month after other recalls were ‘fixed’ and other ‘updates’ to software were installed.

NHTSA ODI 11580107

On two separate occasions (27 February & 16 March) my 2023 Ford Maverick XLT lost power while driving at highway speeds giving the following alerts: • Gear Selected Will Engage at Low Speed • Powertrain malfunction/reduced power • Pre-collision assist not available • Service engine soon warning • Service AdvanceTrac • Hill assist not available After the dealer couldn’t recreate the issue in February they released the truck back to me. As of today, 26 March, the dealer still has my car after the 16 March incident.

NHTSA ODI 11579444

Upon exiting highway and getting on access road, vehicle malfunctioned and indicated to slow down and shift transmission into neutral. I lost speed and was given little if any power to accelerate. I arrived at a red light where I shifted into neutral and then park. I shifted back to drive where I was able to get very little acceleration. I turned right, put on my hazards, and looked to park as quickly as possible. Even though I was driving slow I was also unable to fully brake, which was unsettling. I found a parking lot just a little ways up the road where I parked and called for a tow truck. The truck is currently at a local Ford dealer.

NHTSA ODI 11578953

Vehicle loses communication between control modules & goes into a limp-home mode. Has happed 3 times when doing highway speed driving on cruise control. Lots of alarms are posted including forward collision warning, emergency braking & traction control not working. Check Engine Light lights. Vehicle power is shutdown to low level. There is loss of throttle response. I pulled over to side of road because display messaging said that it wants to shift gear but must wait until vehicle slows. When slowing to near a stop, but still going 1-2mph (estimate), the vehicle slammed into park & put the Parking Brake on. I can acknowledge warning messages, take Parking Brake off, & select Drive. Then vehicle tries to move at 35mph of its own & w/o any throttle input. In fact, the throttle is unresponsive in this mode. The electric traction motor and/or engine will try to maintain 35mph -- forward or REVERSE -- &will apply power as needed to sustain that speed. Thankfully, the braking power will overcome the powertrain drive power & I can stop. The communication issue has happened to a couple other Maverick vehicles in the country, but I don't know whether they've experienced the vehicle trying to go 35mph on its own w/o any throttle input. This going 35mph in limp-home mode -- in forward and in reverse, and w/o any throttle input -- is a horrible fail-safe response & seems very unsafe to me. It is hard to gently back into a parking spot. Losing power while driving because of the whole communication failure is very unsafe: I might need to finish a pass on a 2-way highway and would need power for that; I might need to throttle out of a situation; or, as has happened 3 times to me, I suddenly lose power on an interstate highway where traffic regularly is going between 65 -80mph. This could leave me getting rear ended because my vehicle slows w/o brakes applied so other drivers have no warning. These incidences occurred after 23C41 / 23V848 safety recall service.

NHTSA ODI 11577766

[XXX] car malfunctioned. First said that the gear was working incorrectly, then accelerator stopped working and Drive light on gear shifter started blinking. I pulled over to the shoulder and the brakes continued to work, and all the messages in my video came up. I started on cruise control going 78 then once I got to [XXX] my parking break came on. Once stopped I tried to go back into drive, which didn't work. The car would not go forward, almost as if it was attached to something. I turned the car on and off several times trying to get the parking break off. After I believe the third time I turned off the car, I left it off for about a full minute before turning it back on. The lights on the car went off except the check engine light, and the emergency brake light, though it finally let me turn the break off and switch into drive. I drove the last 4 minutes home without incident. This links to a video I took after I got onto the side of the highway showing what was happening on my display. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11577598

I was driving on a freeway and my vehicle went into "Powertrain malfunction/Reduced power mode " and slowed me down from 65 -70 miles an hours to under 20 miles an hour. This almost cause a semi to slam into the back of my vehicle missing me by inches. The dealership is unable to recreate this issue but confirmed it did happen. Ford and the dealership have been giving me a run around with this since they can't diagnose the issue.

NHTSA ODI 11576011