What 262 owners told NHTSA about the 2023 Ford Maverick Later Release

Driver side door check hinge, rivets that hold the door hinge will break off. Door rivet panel will prevent the window to go down or up. The check hinge will break off during normal closing and opening of door.

NHTSA ODI 11736222

The contact owns a 2023 FORD Maverick. The contact stated he noticed a odd sound from the driver side door when closing and opening, the winch on the driver side door is loose and scraping the inside of the door frame. The vehicle was taken to a dealer where it was diagnosed it to need a new driver side door. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.

NHTSA ODI 11736106

The vehicle was at the dealer for a loud noise on the hinge area of the driver side door. I was contacted by the dealer and told That the door has cracked spot welds and needs to be replaced. The dealer contacted Ford and for opening offered to pay for a portion of the repair leaving me with over $1000 dollars out of pocket.This is a common problem with this vehicle and the Ford escape see Ford TSB 2356B. The vehicle is still under warranty but this is a defective item and should be covered 100% by Ford.

NHTSA ODI 11728328

Drivers door became hard to open and close. Found driver front door stop damaged / welds broken and separated from door interior.

NHTSA ODI 11716241

Found Drivers door hard to open and close. Took vehicle to Body shop. Had to replace door.

NHTSA ODI 11716244

Vehicle drivers front door is very hard to operate, very hard to shut, window wont roll all the way down. Vehicle makes popping noise when operating drivers front door. Door wont close all the way at times due to door check binding inside of door. Ford has had a customer satisfaction service repair for Escape model vehicles with similar problems. Ford reference for this action is 23B56. Due to the door not being able to close properly this vehicle will require repair and the vehicle taken out of service because it is not safe to drive with the door not latching properly. The spot welds are broken away from the door causing the door check and mounting bracket to be pushed into the door when closing, this causes the door to not be properly latched.

NHTSA ODI 11691841

My driver side door hinge has a broken spot weld and has come unattached from the door and it goes inside and blocks the power window from coming down when the door is closed. Ford has had these breaking hinge problems since 2019. I took it to the Ford dealership for them to look at the problem and they want me to pay for it. I have attached pictures. As of October 2023, the National Highway Traffic Safety Administration (NHTSA) is investigating a potential defect in the front door weld of the 2020 and 2021 Ford Escape and its hybrid variant. This defect could cause the door to open unexpectedly while the vehicle is moving, which is a significant safety risk. Some owners have reported a popping noise followed by the door opening, while others have reported their doors not opening at all after a creaking noise. Some owners have also reported being unable to close the vehicle after the door opens. If the issue requires a recall, it could affect up to 346,071 vehicles.

NHTSA ODI 11594452

The contact owns a 2023 Ford Maverick. The contact there was a leak on the floor of the vehicle from underneath the windshield on the passenger’s side. The contact stated that there was mold forming underneath the floor mats. The vehicle was taken to the dealer where it was diagnosed that the cabin air filter was fractured and caused a leak. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the failure was a known issue; however, the repair was not covered under warranty or a recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 37,000.

NHTSA ODI 11583491

The contact owns a 2023 Ford Maverick. The contact stated that the strong odor of mold and mildew was present inside and outside the vehicle. The vehicle was taken to the local dealer who informed the contact that the failure was caused by faulty floor pan body plugs which were improperly sealed causing water to intrude into the floorboard of the vehicle and causing mold and mildew to develop inside the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 900.

NHTSA ODI 11577062

Water is leaking into the vehicle from the windshield cowl causing mold and wet passenger front carpets. It will be going to the dealer for the third time on Tuesday, December 26th to attempt to fix. The vehicle smells of mold and may be a health hazard. I cannot park it outside without fear the problem will get worse.

NHTSA ODI 11561657

Windshield will groan and shift when driving , sound is always present and gets louder on uneven roads and bum. Ford stated it was a normal sounds, several maverick owners have had this problem

NHTSA ODI 11516067