What 346 owners told NHTSA about the 2023 Chevrolet Silverado 1500 Ltd

Truck is equipped with a power up/down tailgate. I was driving on a rainy day and stopped for gas. Upon putting the vehicle in Park and shutting off the engine, the driver information center alerted with a dinging sound several times. Upon returning and starting the engine the information center alerted that the tailgate was open. I got out and checked and the tailgate was open. I closed the tailgate by manually lifting it. I believe this is a safety issue and the switching mechanism or sensor needs to be repaired or replaced.

NHTSA ODI 11577702

While stopped at an intersection my truck lost all electrical power. a couple of seconds later the dash lights came on saying that the vehicle did not have any brakes or brake assist. Then while the vehicle was still in drive it started. due to the brakes not working the vehicle jerked forward. I put the car in neutral. The light turned green and I was able to get out of intersection and then went to the side of the road. While driving this short distance the vehicle displayed that because the brakes were not working it would not go over 62 MPH. Once I was able to stop I shut vehicle off. I waited a short time and restarted the vehicle. This appeared to fix the braking problem but the check engine light stayed on. Drove home with no further issues and called for service which will be 2/19/24. Mostly my concern is that the vehicle restarted while in drive with the vehicle having no brakes.

NHTSA ODI 11572330

The truck will intermittently stop making any and all sounds. No turn signal sound, no seat belt unbuckled alert, no radio sound. It remains that way until the truck is powered off and restarted. This includes all warning chimes and infotainment sound.

NHTSA ODI 11566682

Several things have happened multiple times now. While driving on an interstate the truck suddenly lost power then from 70 mph dropped almost immediately to 30-35 which almost caused the vehicles behind me to slam into me. Another time the auto stop came on waiting at a red light then when the light turned green the truck threw all alerts on the dash and died. Now I was parking and the esc control light came on then the trailer braking light and now the vehicle lost all power all together. I am not able to start it or even lock it.

NHTSA ODI 11564551

GM Infotainment Center unreliable and comes on when it feels like causing a panic while you are driving. I have taken it to the dealer twice and was told it is a known issue with no help in sight. The truck has less than 2000 miles on it.

NHTSA ODI 11562246

Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it

NHTSA ODI 11555917

GM Infotainment system repeated intermittent malfunctions. Safety concern: Repeatedly (~20%) while driving, the audio from the car radio will spike to full volume for about 5 seconds, then the infotainment system will reboot. THIS IS VERY UNSAFE as it is startling to the driver, nearly resulting in multiple crashes. This is an issue reported by multiple owners, as evidenced by a simple Google search of '2023 silverado volume spike'. GM has refused to acknowledge this and has not issued a fix.

NHTSA ODI 11544468

We purchased a new 2023 Chevy Silverado in approximately January 2023. The onset of the problems with the new truck was Friday, August 4, 2023. The engine light came on, skipping occurred when accelerating - powertrain issues. While driving at various speeds, the vehicle hesitated and was jerking when shifting between the first and second gear. No warning lights were illuminated. Then after arriving home, the truck cut off and I attempted to re-start the car without success. Waited for some time to start the truck, but it would not start. Attempted to start again after several hours. Did not start until the next morning and was able to drive the vehicle to the Chevy dealership service department, The service department kept the vehicle from August 4, 2023, to August 10, 2023. We were not provided with another vehicle, while they worked on mine. The second time occurred 10 days after picking the vehicle up from the service department. Monday, August 21, 2023, to PRESENT. Same issues with the truck continued. This issue has caused a major inconvenience. Not only are we still making payments on the vehicle. We have not been given a date of when the vehicle issue will be resolved. The parts needed are on back order. The truck has been in the dealership service department for 22 days as of 09/05/23.

NHTSA ODI 11542689

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 65 MPH and towing a 4,000-pound travel trailer, the contact noticed that the turn signal warning was illuminated and indicated that the left turn signal was not functioning as needed. The contact drove the vehicle to a small auto parts dealer to purchase a new signal bulb. The contact was changing the turn signal bulb and smelled a burning plastic odor and noticed that the wiring harness connected the trailer to the harness on the trailer hitch appeared to have melted. The contact stated that the connector had melted. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the trailer hitch connector and wires underneath the vehicle had melted also. The vehicle had not been repaired. The manufacturer has been informed of the failure. The failure mileage was approximately 2,000. The contact stated GM is refusing to fix the problem under warranty.

NHTSA ODI 11528583

Started truck and dash lit up like a Christmas tree service brakes trailer brake failure do not exceed 43 mph. Check engine light was on multiple other lights were on truck is currently at dealership and gm doesn’t have a fix for issue. Part that is needed is on National back order. Haven’t made first payment and truck is Already in the shop and is not safe to drive due to this issue.

NHTSA ODI 11507327