The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.
NHTSA ODI 11721463
Home · 2023 Chevrolet Silverado 1500 Ltd · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
7 of 346 complaints match · Backup camera & sensors · clear filters
The Guidance lines on my back up camera have gone out, and only shows a hourglass. In doing online research this shows up as being a large problem.
NHTSA ODI 11721463
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the tailgate was constantly opening unintendedly. The failure also occurred while the vehicle was parked overnight, causing the battery to drain. Additionally, the contact stated that the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the tailgate switch and rearview camera had failed due to water intrusion. The dealer replaced the tailgate switch; however, the rearview camera was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.
NHTSA ODI 11710861
Sometime between backing into my parking spot at work, then backing into a parking spot at the dentist, My Tailgate released/lowered. When I backed in at the dentist, my back up camera seemed to malfunction, so I just used my mirrors. Apparently, the camera was just pointing at the ground. Sine you can't see your tailgate in the mirrors; I could not see that it hit the retaining wall at the back of the space.
NHTSA ODI 11693604
Back and other cameras are constantly not working and in some cases the backup cam won’t event work at all.
NHTSA ODI 11675478
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the back-over prevention screen was displaying only two-thirds of the image of the rear of the vehicle. The dealer informed the contact that it was a common failure after a recent software update issued by the manufacturer. The VIN was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that if the failure could not be duplicated, a proper diagnostic test could not be performed. The failure mileage was approximately 10,000.
NHTSA ODI 11667153
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while operating the vehicle, the Auto START/STOP feature malfunctioned, and the vehicle turned off at the stop light while attempting to accelerate. During the failure, the instrument cluster shut off and displayed a black screen. Additionally, on one occasion while reversing, the back over prevention camera screen switched to a black screen, and the vehicle shut off. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet notified of the failure. The failure mileage was 18,000.
NHTSA ODI 11643876
When all the brake settings are set to factory and I back out of my vehicle onto the main road in front of my driveway the vehicle will occasionally detect something and lock the vehicle in park with emergency brake engaged. I then have to put the vehicle in drive all this while oncoming traffic may or may not be oncoming. The brake engagement happens if the corn in the field is blowing the right way or shadows from the tress. I had this into the dealer and also contacted the manufacture. They both told me to turn off all the safety features so this wouldn't happen or do not back out of my driveway.
NHTSA ODI 11637600
Working with the data? Download all 346 complaints as CSV · fetched from NHTSA July 15, 2026