What 346 owners told NHTSA about the 2023 Chevrolet Silverado 1500 Ltd

See attached document for complaint.

NHTSA ODI 11740534

The contact owns a 2023 Chevrolet Silverado LD Crew. The vehicle was taken for a recall repair due to a the crank shaft bearings failure. The contact stated that awhile after the repair was completed , the engine was ticking. The vehicle was taken to the dealer again, where it was diagnosed with metal shavings in the engine. The dealer stated a new motor may be needed which would be the fourth motor installed. The vehicle was not repaired. The manufacturer was notified of the issue. The approximate failure mileage was 40,000.

NHTSA ODI 11738130

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving approximately 65 MPH, the vehicle started to lose motive power. There were several unknown warning lights illuminated, and the message that the vehicle would not exceed 55 MPH while driving. The contact stated that after driving for several miles, the message appeared that the vehicle would not accelerate to 30 MPH while driving. The contact had taken the vehicle to a local dealer, who diagnosed the vehicle and determined that the DEF tank heater needed to be replaced; GM Part Number: 85856213; however, the part was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 67,000.

NHTSA ODI 11728353

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the engine failed after the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving 70 MPH, the vehicle lost motive power. The message "Hot Oil Shutting Down" was displayed. The contact coasted to the side of the road, and the vehicle was towed to the dealer. The dealer determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,500.

NHTSA ODI 11726990

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle made an abnormal sound and failed to respond as intended. The vehicle was taken to the dealer. The dealer contacted the manufacturer and was helped in diagnosing the vehicle. The dealer replaced the front brakes on several occasions and replaced the rear brakes once. The contact stated that the 360-degree camera had become inoperable. The vehicle was taken to the dealer, where it was repaired. Additionally, the contact stated that while the dealer was completing a transmission recall repair, the dealer informed the contact that there was an engine oil leak between the engine and the transmission. The contact stated that while driving at various speeds, the engine overheated. The message "Reduce Acceleration - Drive with Caution" was displayed. The vehicle was taken to the dealer, where it was diagnosed with cooling system failure. The vehicle was repaired; however, the failure recurred. Additionally, the instrument panel was intermittently blank. The vehicle was taken back to the dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 1,000.

NHTSA ODI 11727029

The contact owned a 2023 Chevrolet Silverado 1500. The contact stated that while he was driving at an undisclosed speed, the engine sounded rough and ran rough. While driving at 75 MPH, the vehicle started shaking and started losing power. The contact pulled over and there was one more loud bang before the engine was blown. Additionally, there was an abnormal failure with the transmission. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall repair. The vehicle was towed to a local dealer, where it was diagnosed with a blown engine, and transmission-related fault codes were retrieved. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,924.

NHTSA ODI 11725680

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and it was determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 41,100.

NHTSA ODI 11723227

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, and the failure was associated with a coolant sensor failure; however, it was unknown whether the dealer had repaired the vehicle. The dealer then informed the contact that the vehicle was safe to drive. However, while driving 65-70 MPH, the engine overheated and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to pull over to the side of the road, and the vehicle was towed to the dealer. The failure was initially related to a coolant sensor, and the dealer advised the contact that the part was ordered; however, upon following up, another technician advised the contact that a digital multivalve was ordered. The contact stated that upon returning to the dealer, the dealer advised the contact to sign the service documents. The contact stated that after insisting on reading the service documents prior to the signature, the dealer provided the documents to the contact; however, the dealer later snatched the documents from the contact while the contact was reading the documents. The contact stated that it was unknown whether the vehicle was serviced. The service manager later informed the contact that the vehicle could not be repaired because the contact and the dealer could not come to an agreement. The contact informed the dealer that the vehicle should be repaired under the warranty. The vehicle was picked up from the dealer unrepaired. The check engine warning light was illuminated. The manufacturer was notified of the dealer's denial by the dealer to repair the vehicle. The manufacturer informed the contact that there would be a follow-up with the dealer. The failure mileage was approximately 34,000.

NHTSA ODI 11712941

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING), but the failure occurred. The contact was informed by the dealer that the vehicle had passed inspection, and the dealer added a higher viscosity oil, installed 6 oil fill caps, and replaced the oil filter. The contact stated that six months after the vehicle was repaired, there was an abnormal squeaking sound coming from the engine. The contact stopped at a gas station to refuel. Afterwards, the vehicle failed to restart, and there was smoke coming from under the hood. The contact stated that the engine had seized. The contact was at the gas station when the failure occurred. The vehicle was towed to a dealer; however, no cause for the engine failure was found. The contact was informed that the sound was coming from one of the drive belts. The vehicle was not repaired. The vehicle was then towed to another dealer, where it was diagnosed and determined that the abnormal sound was coming from loose bearings in the engine. The contact was informed that the engine needed to be replaced. The long block in the engine and the radiator were replaced on January 1st. The contact stated that a week after the vehicle was repaired, the vehicle failed to start. After several attempts, the vehicle restarted. The vehicle was taken back to the dealer. However, no cause for the failure was found. The dealer recharged the battery. The contact stated that shortly afterwards, the vehicle failed to start. The vehicle was taken back to the dealer, where it was diagnosed and determined that the starter had failed. The contact requested that the dealer check the ground strap, but the dealer refused. The vehicle remained at the dealer unrepaired. The contact stated that the dealer would notify the manufacturer of the failure. The approximate failure mileage was 44,469.

NHTSA ODI 11709107

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine was running rough. The message "Service ECM" was displayed. The vehicle was taken to Auto Zone, where diagnostic trouble codes displayed fuel injector misfiring on cylinders 1 and 4. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11699924

See attached document for complaint.

NHTSA ODI 11689669

The contact owns a 2023 Chevrolet Silverado 1500. The vehicle was recently repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact understood that the option was to use a higher viscosity oil, replace the oil fill cap, and oil filter replacement. The contact stated that the remedy was insufficient to resolve a possible failure with the engine. The contact was hearing abnormal ticking sounds coming from the engine after starting the vehicle in the morning since the recall repair. The contact stated that once the engine had warmed up, the ticking sound ceased. There was no warning light illuminated. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure with the engine.

NHTSA ODI 11688841

The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 65 MPH uphill, the check engine warning light illuminated. The contact pulled over to the side of the road and turned off the vehicle. The contact was able to restart the vehicle after waiting for several minutes. Additionally, the contact stated that vehicle was idling rough while driving. The contact stated that the rough idling persisted. The vehicle was taken to the dealer but was not diagnosed or repaired because the recall repair part was not available. The contact scanned the vehicle with a diagnostic code reader and retrieved DTC: P0016, which indicated that the powertrain control module (PCM) had detected that the crankshaft and camshaft were not synchronized. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact had safety concerns while driving the vehicle. The failure mileage was approximately 49,500.

NHTSA ODI 11678191

The contact owns a 2023 Chevrolet Silverado 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. While driving 55 MPH, the vehicle stalled with an unknown message displayed. Due to the failure, the vehicle was towed to the dealer. Several days later that the dealer informed the contact that a new engine had been ordered and the new engine was replaced. The contact stated that after retrieving the vehicle, there was an abnormal knocking sound coming from the vehicle. There was no warning light illuminated. The dealer was notified of the failure and an appointment was scheduled to have the vehicle serviced. The contact stated that while in a store parking lot, the vehicle failed to start after several attempts. Due to the failure, the vehicle was towed to the dealer where the mechanic discovered that a fuse connector was loose, causing the failure to start. The contact was also informed that the dealer failed to replace several screws and bolts back in place once the engine was replaced. The vehicle occasionally surged forward or hesitated while depressing the accelerator pedal, causing the contact to lose control of the vehicle while driving at various speeds. The manufacturer was made aware of the issues and the contact was informed that a refurbished engine was placed inside the vehicle and not a new engine as the dealer had stated. The vehicle remained with dealer due to safety concerns. The vehicle was not repaired. The failure mileage was approximately 26,000.

NHTSA ODI 11676154

The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11675042

The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11673919

The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11672315

The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11671636

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at a slow speed on the residential driveway, the contact noticed a large amount of water on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with a water pump failure. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The contact was informed that parts were on backorder. The contact stated that the vehicle remained at the dealer for more than forty-five days for parts availability. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 18,000.

NHTSA ODI 11668614

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated while driving approximately 10 MPH and slowing for a traffic signal, the vehicle stalled. The contact was unable to restart the vehicle. There was no warning light illuminated. The contact stated that the vehicle was towed to the residence and then towed to a dealer. The contact stated that the vehicle was diagnosed, and it was recommended that the engine be replaced. The contact was aware that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was repaired; however, after the vehicle was test driven by the dealer, it was found that there were metal shavings in the oil pan, and it was recommended by the dealer to replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.

NHTSA ODI 11667232

The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11663200

The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and denied buy back assistance. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11662180

The contact owns a 2023 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11660369

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal knocking sound. No warning light was illuminated. The contact stated that the dealer had previously replaced the fan and performed an oil change a week before the failure. The vehicle was taken back to the dealer, who determined that the engine needed to be replaced. The vehicle was not yet repaired and remained at the dealer. The contact related to the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

NHTSA ODI 11649182

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the message “Engine oil too Hot” was displayed. While driving 60-70 MPH, the vehicle lost motive power while driving uphill. The vehicle failed to shift into neutral. The contact went underneath the vehicle and removed the drive shaft. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number PE25001 (ENGINE, ENGINE, AND ENGINE COOLING). The vehicle was towed to the residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact was informed that parts were on backorder. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 66,410.

NHTSA ODI 11647684