What 371 owners told NHTSA about the 2022 Jeep Wrangler Unlimited Phev

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11597951

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11597178

There is a recall on my vehicle that relates to a safety issue with the clutch overheating and causing a fire. It has been over a year and the dealership where I purchased the vehicle has no remedy, and none planned. I have called and checked several times with the same answer. Feb 23,2023 Manufacturer Recall Number19A NHTSA Recall Number23V-116 Recall StatusRecall Incomplete, remedy not yet available

NHTSA ODI 11596010

The following is an excerpt of the original email I sent dealer on [XXX] one day after I purchased the vehicle: I spoke to **** yesterday and made him aware the transmission on my new/used Jeep Wrangler I just bought failed. I left your facility in the Bronx at 1:40 PM yesterday and was on the side of the [XXX] at approximately 3:30 PM in Dix Hills [XXX]. **** spoke to your Manager **** and recommended that I have it towed to the closest Jeep dealer. The Jeep is now at the Huntington Jeep service center in Commack at 5080 Jericho Turnpike. After waiting for a tow for almost two hours we arrived at Huntington Jeep. The service shop was closed for the day and I am without a car and have no loaner car. I expect Riverdale to have a loaner car in my driveway tomorrow morning. Attached is also the receipt from the tow I need to be reimbursed on. See also pictures of Jeep on flatbed tow truck. The fact of the matter is that I asked about the open clutch recall and was assured that your maintenance team went through the Jeep and took care of any open items. This was not true, as per the attached open recall I just found on the Mopar recall site. It clearly says this VIN# Jeep was not addressed and the exact description in the recall is what happened to me. The Jeep indeed smelled like it was going to go on fire. The fact that you guys sent me on my way with what could have been a very dangerous situation because you neglected to disclose the correct information on the recall. I could have been killed someone near my vehicle could have been killed, because I know for a fact something shot out of the transmission housing and the car behind me had to swerve out of the way. I fortunately was able to get to the side of the parkway safely. I still have no correspondence from either dealer regarding a fix/repair a week later and no loaner car or rental. Yesterday I gave Riverdale Chrysler Jeep the opportunity to reimburse me in full and I have no response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11594634

I was slowly pulling into a parking spot and slowly removed my foot from the break with the jeep catapulted forward nearly hitting the car parked alongside. Had to hit the brakes so hard, tires screeched. It happened again several more times while slowing down or stopped at intersections. Have had to hit the brakes with both feet almost standing on brake. No warning or notifications. It feels almost as if accelerator has more power than brake.

NHTSA ODI 11587880

A vehicle cross my path required full application of braking, locking all 4 wheels. During this event, the automatic ignition shutoff (AIS) was enabled. As a result of AIS and the lack of ABS, and, hence a 4 wheel lock-up, the AIS shutoff the engine, causing loss of power steering and power brakes. The resulting vehicle behavior required immediate and severe steering wheel correction with substantial additional force to prevent a collision with the vehicle in my path. Had I not previously had driver safety training as well as significant high performace driving experience I likley would have collided with the other vehicle. My assertion is the combination of AIS and the lack of ABS resulting in 4 wheel lock may had led to a collision resulting in sever injury to the other driver.

NHTSA ODI 11586779

This vehicle continues to have "Death Wobble" (violent shaking of stearing & suspension) when driving at or above 55 mph speeds. The current odometer mileage of vehicle is approximately 23,500 miles. The problem first occurred at around 9,000 miles at highway speeds. The dealer was promptly contacted and a replacement steering dampener was installed. The problem has returned at even lower speeds under any number of normal driving conditions. Problem occurs when tires cross any road boundary, road inconsistencies, or pavement changes at speed 55+ mph. The immediate sensation that stearing is failing or falling apart is only mitigated by immediate deceleration. This is extremely unsafe when attempting to maintain flow of traffic speeds on freeways or other roads. Stellantis, FCA, Jeep, etc. Has attempted to band-aid this problem by providing steering dampener replacement when harmonic vibration amplification is the main problem, based on various inerworkings of the deficient suspension & steering components on newer vehicles. This Jeep has not been modified in any way from factory settings and configurations. Work has ONLY been performed on the vehicle by certified jeep technicians.

NHTSA ODI 11585978

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11583602

See attached document for complaint

NHTSA ODI 11581892

My jeep lost power on the freeway while in Hybrid mode. Warning signs turned on for me to park the vehicle but I was on the freeway. The jeep would not switch to gas mode. My safety was at risk as I had to coast my jeep with no power to a safe location to park. I crossed 3 lanes of traffic. The only way to fix the problem is to put my vehicle in park and then turn off my jeep and restart it. The warning light that turned on but I can’t recall which one. It was very fast and scary. I plan to take it to the dealer ship to check for recalls.

NHTSA ODI 11581176

My vehicle has a recall for the High pressure fuel pump. While driving the engine light and cruise control light will turn automatically and then go away consecutively. Yes, the issue has been confirmed and inspected by the manufacturer and the dealership in which I purchased my vehicle. The vehicle will stall when running or randomly turn off and smell like smoke. I have made 3 appointments in which the dealership will advise me to drop my vehicle off and once I arrive they tell me they do not have the parts. I called the manufacturer and they advised they receive the parts every 7 days. I have contacted the dealership and I will not get a response. I'm scared for my safety and others. The contact stated she would appreciate a response and assistance with a recall for the vehicle.

NHTSA ODI 11578818

Bought on 3/16 and going home it started wobbling at 60 after hitting a small crack in road. 3/20/24 I was traveling at 70 mph passing a car when I went over cracks on the high way when the death wobble started and would not stop until I was under 50 mph. Appointment with the Jeep Dealer on 3/27/24.

NHTSA ODI 11578951

Excessive play in steering due to OE tie rods ends manufactured with excessive play. I have complained on two occasions that the vehicle has excessive bump steer causing it to be difficult to handle at higher speeds on uneven surfaces. At times sharply darting towards oncoming traffic on some two lane roads. My dealer says there is nothing wrong but the service adviser admits there are many complaints of to much play in the steering by owners of this type of vehicle. As a technician myself I believe there is an issue here that is not being addressed. There are aftermarket parts available to fix the problem but there is no OE fix for warranty. That being said there is a problem that the Manufacturer needs to address. My vehicle had 13,000 miles on it and I first complained at 8,000 miles.

NHTSA ODI 11577738

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11577292

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11576844

I purchased certified July of 2023 . My 2022 Sarah 4xe Jeep has been in the dealership 4 times for the so called death rattle on the freeway at highway speeds of 70-73 mph . When hitting bump it will wobble horribly to the point I have to slam the breaks on to get it to stop . The dealer the last time put on an aftermarket fox damper which helped quite a bit but it still will do it briefly . From what I’ve researched it is only a band aid to whatever the problem is . It’s to me,very dangerous especially when you’re next to a vehicle on the highway . I don’t feel the problem is completely fixed and the dealer said they have done all they can do. I cannot give specific days off hand but will look up moving forward because it’s been at the dealership now 4 times . Ive read that many customers are having this issue . If you need a video I can send one .

NHTSA ODI 11576733

The detective reported that the 2022 Jeep Wrangler spontaneously caught on fire. The contact stated that after the owner parked the vehicle, approximately six hours later a fire occurred which started in the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the incident the vehicle was destroyed. No injuries were reported. A police and fire report was taken at the scene and the vehicle was later tow away. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified by the contact. The contact was concern that the vehicle had experienced the same failure listed in the NHTSA Campaign Number: 23V787000(Electrical System) which did not include the diesel models. The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was unknown.

NHTSA ODI 11576144

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11575823

Had to go in to repair a coolant leak, power train issue with the driveshaft and suspension.

NHTSA ODI 11575113

Burning clutch smell….recall is over a year old…dealer say parts not available how long can a recall go for…they should inform owners of the time frame…so should I continue too drive my $50,000 dollar jeep .. which may burst into flames or not

NHTSA ODI 11575104

When starting from a complete stop with the car in drive (usually from a stop light/sign), the dash will go completely black and come back online with initial guidance to place the car in park before starting the engine followed by "Service Transmission". Once put into park, it cannot be released into neutral to move out of danger - it's truly stuck. Based on 4XE forums, this is not a unique problem. When completely shut off and restarted, it behaves as normal. This has happened twice on the same vehicle and no error code is generated for service.

NHTSA ODI 11574556

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated while driving 40 MPH, the vehicle started jerking and the Hybrid mode disengaged intermittently. There was no warning light illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle, and the failure recurred mildly. The contact was able to drive to the residence. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The dealer advised not to recharge the vehicle. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 16,000. VIN tool confirms parts not available.

NHTSA ODI 11573356

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V787000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11571818

The contact owns a 2022 Jeep Wrangler. Upon taking the vehicle in for emissions testing, the vehicle failed. The vehicle was taken to the dealer, who diagnosed a failure with the speed sensor. The vehicle was repaired; however, the vehicle failed the emissions test. The vehicle was taken back to the dealer, who was unable to determine a failure, but informed the contact that it might be related to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and advised the contact to drive the vehicle for 700 miles before returning. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and the VIN was included, and parts were ordered. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 20,000.

NHTSA ODI 11571990

Jeep TSB S2008000158 This service bulletin is exactly that happened to my jeep but because it is a 2022 jeep that will not honor the service bulletin. This has happened to me twice, once in my garage and another time driving and the jeep just stopped in the middle of the street. Both times have been taken into the Jeep dealership.

NHTSA ODI 11571788