Sep 25, 2024Visibility & wipers1 injury
I was sitting in my car and the back wind shield exploded over my dog and I. Ford was made aware of the issue, and apparently the Bronco's rods hyper extend and cause the tempered glass to break. Ford wont cover any damages done, and says it isn't covered by warranty. Although the dealership and Ford acknowledge no pressure was existenet to cause the window to burst randomly. In addition, Ford is aware the plastic placer screws in the removable hardtop is defective and cracks over time. However, they are not warrantying this repair.
NHTSA ODI 11616384
Sep 17, 2024Driver assistance
Claim # CAS CXH-026-40233- PRE- COLLISION ASSIST(PCA) TO WHOM IT MAY CONCERN PLEASE FORWARD TO CUSTOMER SERVICES Since they refused email. We have a 2024 In route to RIVERHEAD FORD and refuse to pay their $200 diagnosis fee on PCA failure. Not in OBD III plug in diagnosis no way to check if functioning. Will be reported to NHTSA. MY Broncos 2022 is still in bumper to plumber warrantee but recently with MY key not administrator key noticed the PCA was not functioning. On page 24 Bronco Quick Reference Guide states in pertinent parts: " If your vehicle is rapidly approaching a stationary vehicle, vehicle traveling in the same direction as yours or a pedestrian within your driving path, the system is designed to provide three levels of functionality. Alert; Brake Support & Active Braking" While driving an speaking to a customer service agents I tested behind a Benz at approximate 40 mph and deliberately move my Broncos MY22 less that one car length or so. NADA! NO DISPLAY! To place a pedestrian in from to test the PCA would be wrong. The limited express warrantee state no charge for warrantee service, yet a call to Riverhead Ford service agent who stated a diagnosis charge of $200 or so for one hour. The warrantee also states that power up on line modem saves are updates are no charge. Ford three customer service read " non-warrantee" Ford policy , but refused to disclose where they found that statement in warrantee . ( Attached download) Further two supervisors read same "non-warrantee" Ford statement said I must pay $200 or more for electronic software/radar type RF signaling systems like proximity sensors for diagnosis purposes. A simple drive with a car in front should when switch by touch screen from high ,moderate or low should function and save lives. It failed that test. Previously, the system function ,when a driver cut dangerous in front of me and if function on screen and I immediately braked, no so today. A non- Ford check the display a
NHTSA ODI 11614990
Sep 13, 2024Fuel system
After engaging the "flat -Tow" system and towing the bronco, the transmission endured a catastrophic failure resulting in a $6,300.00 transmission replacement. This all occurred "under Factory Warranty" Dealer blamed user error even though the dash board display repeatedly stated....."flat tow enabled". Research on various websites have found this is an ongoing problem with the bronco and has happened to many consumers. Dealer was totally unsympathetic to the situation.
NHTSA ODI 11614371
Sep 6, 2024Engine
The contact owns a 2022 Ford Bronco. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the spark plugs had failed to remain connected. The spark plugs were reconnected. The next day the check engine warning light illuminated. The vehicle was returned to the dealer where it was diagnosed with the same failure. The spark plugs were replaced. The failure reoccurred and the engine sounded as if the engine was sputtering while starting the vehicle for several minutes. The vehicle was returned to the dealer where it was diagnosed as spark plug failure and that the engine was misfiring. There were no DTC codes retrieved. The vehicle was not repaired. The manufacturer had not been made aware of the failure. The failure mileage was approximately 35,000.
NHTSA ODI 11613002
Aug 30, 2024BrakesDriver assistance
Break pedal feels very mushy and no breaking effect , very dangerous on highway speed for my car and cars behind me. I went to different dealers for a fix ,they all says it is normal, but it is sure not normal, I had multiple close calls. Break feel is inconsistent everyday. When I apply the break lots of deadline and no breaking effect for first few inches also pedal sinking to floor, ford and dealership are ignoring this serious safety concern. kindly do the needful,thank you
NHTSA ODI 11611842
Aug 21, 2024Steering
Steering stopped working. Took it to a Ford dealership and they have identified the problem as a broken steering gear. Other 2022 Ford Broncos were recalled for a faulty steering gear, but my VIN was not included. Seems suspicious that the same part breaks for the same year and model. Additionally, the part is on back order at Ford, so there may be a high demand for these parts because other steering gears are failing.
NHTSA ODI 11610089
Aug 20, 2024Electrical systemLights
The headlight/taillights control dial switches modes and settings when entering and existing vehicle, the dial for the auto lights it will change and turn off the lights so that while you drive at night the daytime driving lights come on but there will be no rear tail lights. Creating a very dangerous driving at night with no tail lights . I have not taken it in to the dealer as it is intermittent problem and hard to recreate on demand at the dealership. The only remedy is to check the settings dial several times while driving to confirm that the headlights settings have stayed to a lights on condition.
NHTSA ODI 11609638
Aug 8, 2024SteeringElectrical system
2022 Ford Bronco Outer Banks "Steering Assist Fault Service Required" warning appears on instrument display panel intermittently. When the warning appears power steering does not work.
NHTSA ODI 11607178
Jul 16, 2024Steering
The contact owns a 2022 Ford Bronco. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as needed. The contact stated that the steering wheel locked seized and the vehicle became difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact was informed that parts to repair the vehicle were on back order. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000. The VIN was unavailable.
NHTSA ODI 11602627
Jun 13, 2024Brakes
While on interstate 485 Charlotte NC, traveling with adaptive cruise control on at 73mph the brake light came in with a message to check brake system. I proceeded to apply the brake but was hard and unable to slow down. On my second attempt it worked then became normal. The bronco is at the dealer now for repair. And they found a faulty vacuum hose. Waiting for new hose to arrive at dealer
NHTSA ODI 11594240
Jun 4, 2024Visibility & wipers
The contact owns a 2022 Ford Bronco. The contact stated that while the vehicle was parked, she became aware of a crack at the very beginning of the windshield on the passenger's side. The vehicle was taken to an independent mechanic who advised the contact to reach out to the manufacturer because he believed that the failure was related to a recall. The vehicle was not repaired. The contact related the failure with the NHTSA Campaign Number: 22V451000 (Visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and referred the contact the NHTSA Hotline for assistance. The failure mileage was approximately 33,000.
NHTSA ODI 11592374
May 22, 2024Electrical systemBackup camera & sensors
After reversing and driving away, the vehicle continued to display the rear camera and 360 view .Vehicle had to be shifted to park, stopped, then restarted in order to clear the display.
NHTSA ODI 11590201
May 21, 2024Crash2 injuries
My vehicle was parked but left running. I went around to obtain my daughter from the rear passenger. While holding her I leaned in to the passenger front and pressed the button to turn off the vehicle when it suddenly began to roll in reverse. It's unknown to me what could have caused the incident but something failed/malfunctioned. Something within possibly the gear shifter glitched when power was cut off?
NHTSA ODI 11589826
May 15, 2024Transmission & drivetrain
The contact owns a 2022 Ford Bronco. The contact stated that while the vehicle was parked on an incline, the vehicle unintendedly rolled backward. The steering assist warning light was illuminated. The vehicle was towed to the dealer but was not yet diagnosed. The contact related the failure to NHTSA Campaign Number: 23V070000 (Power Train). The dealer informed the contact that the vehicle was not included in the recall. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 23,000.
NHTSA ODI 11588976
May 3, 2024Transmission & drivetrainBrakes
The contact owns a 2022 Ford Bronco. The contact stated that while reversing and attempting to accelerate, the brakes activated erroneously, and the vehicle stopped unintendedly. The contact also stated that at 68 degrees Fahrenheit or under, the vehicle failed to properly shift gears as intended. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 75,000.
NHTSA ODI 11586846
May 1, 2024Transmission & drivetrain
Manual transmission produces rotational grinding noises when ambient temperatures drop below 50F. Vehicle located in Florida, so any visit to Ford dealer to provide warranty service cannot find a problem. Any complaints on difficult shifting are ignored. This problem if left alone will result in catastrophic failure while driving and may lead to accident.
NHTSA ODI 11586311
May 1, 2024Airbags
During heavy rains, I noticed some water leaking through the A pillar where the air bag is housed. I am concerned that the water may damage the air bag overtime. More importantly, if the air bags are deployed in low temperature (when the water becomes ice), it may create great safety problems.
NHTSA ODI 11586465
Apr 16, 2024Visibility & wipers
The contact owns a 2022 Ford Bronco. The contact stated that when the front driver’s and passenger’s side windows were rolled halfway down, an abnormally loud, rattling sound was coming from the vehicle while driving over bumps in the roadway. In addition, the front passenger's window was off track and failed to lower itself while attempting to exit the vehicle. The contact stated that since the window did not lower, he was forced to exit the vehicle through the passenger side door. The dealer was notified of the failure and the contact was referred to the manufacturer for assistance. The manufacturer was made aware of the failure and a case was filed. The contact was then referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 9,000.
NHTSA ODI 11583299
Apr 12, 2024Body & structure
The contact owns a 2022 Ford Bronco. The contact stated that while the vehicle was parked in the garage, the contact observed condensation under the front bumper. The vehicle was taken to a dealer where it was diagnosed that the front bumper needed to be replaced due to it filling up with gallons of water up to the fog light. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 5,115.
NHTSA ODI 11582536
Apr 2, 2024Visibility & wipers
The contact owns a 2022 Ford Bronco. The contact stated that when the front driver's and passenger's door glass were rolled down, the contact noticed a rattling sound. In addition, the front passenger's side door glass was off tract and independently released and rolled down. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 11,000.
NHTSA ODI 11580641
Mar 8, 2024Body & structure
The contact owns a 2022 Ford Bronco. The contact stated while driving at approximately 55 MPH, the driver's side windshield pillar trim separated from the vehicle. The vehicle was taken to a local dealer, where it was determined that the windshield pillar trim needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 18,880.
NHTSA ODI 11576224
Mar 7, 2024Electrical system
I had a light pop up that said “charging system service soon” so we took the vehicle in for service. Once the dealership got back to us, each of the ports on the wiring harness are corroded. The vehicle is barely over 36,000 miles and I’m already being advised to change out the entire wiring harness so there almost has to be some fault in the coverage of this equipment
NHTSA ODI 11575990
Mar 7, 2024Lights
I live in Northern California and we have snow. I was driving after dark about 6:30PM and it was snowing. [XXX]. I was on the freeway to head to a high school performance and picking up passengers. I was on the road about 15 minutes and I was suddenly unable to see the road, it was dark and I thought my lights went off. I pulled over, with 3 passengers to find that my headlights were covered in snow and the light was not illuminating the road. I removed the snow and was able to exit at the next offramp about a half mile ahead. I stayed on the side roads that were a bit more protected by large pine trees. I was able to make it to safely, but I was at risk, with my passengers and other vehicles on the road. Thankfully, I was able to move my car later that night to get it home when it stopped snowing. I then called Ford in Auburn the next day and they said they were not aware of this issue but would see me and made an appointment. I then looked online and found many people complaining about this on many vehicles. It stems from the fact that LED lights do not emit heat. The heat is what keeps the snow from accumulating in the first place. The lights continue to be on, but you are only able to see a small glow under the snow until there is enough snow they are not seen at all. I was at the service department today at Auburn Ford that they looked at the vehicle and then looked online and can see other people with the same issue. Ford has not addressed this issue. They suggested I try Rain X or other non stick product. They said I can call ford and place a complaint and I did that today. Case #[XXX] I was then informed that I need to make a claim with the NHTSA to have this claim reviewed. I was absolutely terrified when the road went dark and I was not able to see and I could not be seen by other cars. THIS IS A SAFETY ISSUE!! There were no warning lamps or messages, no other symptoms or failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11576102
Mar 1, 2024Engine
There is a major lag in the time from when you hit the pedal to when you start accelerating, almost like a pause. Hesitation, long lag or dead spot in accelerating. Failed to accelerate from a stop at least 3 times.
NHTSA ODI 11574823
Feb 23, 2024Engine
I have the same complaint that many 2021-2023 Ford Bronco owners have had in regards to the 'scraping/grinding' noise in 1st and 2nd gear. I have seen this on dozens of forums and Ford acknowledged it is an issue. I was told to bring the car in when I was ready for an oil change. This is after being a second day reservation holder and waiting 2.5 years for my car to be built. The dealership told me that the transmission was bad and I needed a new transmission. It will take 10-15 weeks to get a new transmission, and in the meantime all that was offered was a less than ideal rental car (ford edge) and to wait patiently. This is a known issue that the transmissions were faulty, Ford has not been responsive in terms of getting any help/assistance otherwise, and I am not sure if this will even fix the problem. There are hundreds of other owners who have this same issue, and Ford has done nothing.
NHTSA ODI 11573607