What 159 owners told NHTSA about the 2021 Ford F-250 Supercab

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera went black and failed to operate. Additionally, the Blind Spot Monitoring indicators on both the driver’s and passenger’s side exterior mirrors were inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.

NHTSA ODI 11709898

driving on two lane road with low visibility - car lost power and stopped in road- ford refused to cover repairs /tow for over one year vehicle sat - they compromised with us paying half for new engine -

NHTSA ODI 11708366

All of my rear lights stopped working with no warning. My blind spot monitoring and cross traffic detection also stopped working. This is a serious issue as the light go out intermittenly without warning. Especially dangerous at night. Dealership thinks it might be a faulty harness. Dealership thought they fixed it by cleaning contacts but the very next day they went out again while driving in a snow storm. Luckily no one was behind me because they would not have been able to see me.

NHTSA ODI 11706808

Both the driver and passenger mirrors will not fully adjust. The mirrors need a different adjustment for standard driving and when towing a travel trailer. Neither mirror will properly adjust for towing and non towing applications. The lack of proper mirror adjustment causes a safety issue as the driver cannot see things in their full scope due to the mirror misalignment. I have almost had two accidents due to the mirrors not being able to be properly adjusted. Ford is aware of this issue on 2017 to 2023 F150, F250 and F350 trucks with the tow mirrors. Ford has issued a Special Service Message#51829. Ford has a cleaning procedure they wish to be done as part of the diagnostics but Ford and the Ford Dealer will not release this information. Ford is attempting to block warranty claims related to this issue. I believe they are doing this so they will not have to issue yet another recall! I spoke with a Ford Dealer this morning and they stated that they had no knowledge of the SSM51829 or the mirror cleaning procedure. Even though the truck is under the Ford warranty, they would require a $250.00 dollar fee just to inspect the problem.

NHTSA ODI 11705660

My 2021 Ford F-250 equipped with the 10R140 10-speed transmission suffered a sudden internal failure around 100,000 miles. The failure symptoms and internal damage match the defect Ford acknowledged in Safety Recall 22V-256, which applies to the 2020 F-250/F-350 trucks using the same 10R140 transmission. Despite identical symptoms and the same transmission design, my VIN [XXX] ) was excluded from the recall. NHTSA’s VIN decoder also returned an “ambiguous model year” notice, suggesting this vehicle may have been built during the transition period where Ford continued using the same defective 10R140 components. Symptoms experienced prior to failure included harsh shifting, delayed engagement, gear slipping, and eventual loss of drive. A transmission shop stated they “won’t touch these transmissions” due to known issues. The failure created a serious safety risk due to sudden loss of power while driving. This appears to be a recall scope error. Early 2021 units like mine are experiencing the same 10R140 internal failures as the recalled 2020 population. I request NHTSA investigate whether Ford under-reported the affected VIN range and whether the recall should be expanded to include early-2021 F-250 trucks. 10R140 transmission failure on a 2021 Ford F-250. Identical to the failure described in 2020 Recall 22V-256. Early 2021 VIN, suspected recall scope error. approximately sometime in January 2025 not exact date. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11702058

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11700561

My 2021 F-250 has had a complete failure due to the fuel system recall notice. Ford will not repair my truck and it has been sitting dead in my lot since April of 2025. Dealer states complete fuel system repair is needed.

NHTSA ODI 11695791

The contact called as the fleet manager for a company that owns a 2021 Ford F-250. The contact stated that while an employee was attempting to operate the vehicle, the vehicle failed to start after several attempts. Once the vehicle was started, the vehicle failed to accelerate above 5 MPH. There was no warning light illuminated. Due to the failure, the vehicle was towed to a dealer and an independent mechanic who both determined that the fuel pump had exploded inside the engine causing contamination of the fuel system. The company was provided an estimate for the repair. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 89,000.

NHTSA ODI 11694070

The contact owns a 2021 Ford F-250. The contact received recall letter from the manufacturer regarding NHTSA Campaign Number: 24V957000 (Fuel System, Diesel). The contact had contacted a dealer about the recall repair but was advised that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ODI 11694139

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL). The dealer was contacted; however, the contact was informed that the parts were not yet available, and the vehicle was not repaired. The contact believed that the recall remedy was not satisfactory to prevent a failure. The contact stated that the software update would not prevent the accumulation of biodiesel deposits on the pump drivetrain roller components. The manufacturer was concerned about parts availability. The contact stated that at start-up the vehicle was idling roughly. There was no warning light illuminated. The approximate failure mileage was 7,000.

NHTSA ODI 11688534

The contact owns a 2021 Ford F-250. The contact stated that while driving between 40 to 70 MPH and driving over speed bumps, uneven pavement, or potholes, the vehicle was pulling hard to the left, making it difficult to control the vehicle. The contact had experienced the Death Wobble while driving. The vehicle was not taken to be diagnosed or repaired. The contact related the failure to the Customer Satisfaction Program: 20N04 (Steering Linkage Damper); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in the Customer Satisfaction Program. The failure mileage was 30,600.

NHTSA ODI 11683257

This car has had a recall for almost year. I’m am terrified to drive my truck especially with my kids in it. Sometimes if I press the gas trying to cross traffic, it takes a while to go. Also sometimes it won’t crank up and start. It takes awhile few tried. My back up camera doesn’t work the way it should

NHTSA ODI 11682653

Fuel leaking from above fuel filter housing located on undercarriage of truck. Fuel leak is considerable and was a sudden failure versus developing over time.

NHTSA ODI 11679436

Hi. I took my 2021 f250 6,7 to the ford dealership as it was having trouble starting, and just wasn’t running great. They changed the batteries, and told me it was a NOX sensor. So I went and got my truck to fix the sensors myself; because they wanted to charge me close to 3 grand. The next day I got up, lo and behold it wouldn’t crank. I had to have it towed back to the dealership. I tested codes before I had it towed, and took a video of it not cranking. The following codes showed. P2291 PCM - Injector Ctrl Press Too Low - Engine Cranking P2209 PCM - NOx Sens Heater Sense Circ Range/Perf Bank 1 Sens 1 U029D PCM - Lost Comm With NOx Sensor A P2535 PCM - Ignition Switch On/Start Pos Circ High U300A BCM - Ignition Switch It’s been in the shop a week , they called Friday saying it was starting, and there was nothing wrong with it. So I replied with all the codes, and told them there was definitely something going on. So they checked it again Monday and it wouldn’t start. Now today (aug 5 tues.) they say it may have a vacuum leak. Although non of the codes point to vacuum leak. I have no idea what to do now.

NHTSA ODI 11678590

The contact owns a 2021 Ford F-250. The contact stated that upon starting the vehicle, there was an abnormal valve noise detected. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed with delaminated lifter cam and rockers and push rods. There were metal shavings found in the engine oil. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case and confirmed there was no repair coverage for the failure. The failure mileage was approximately 107,244.

NHTSA ODI 11677437

I hit an elk at 65 mph while pulling a flatbed trailer loaded with 4000 lbs of hay. The crash warning light did not come on nor did the air bags deploy. The whole front end of the truck is badly damaged. I contacted my local Ford dealer with this information and was told by the service agent that the body shop will handle this. As my concern is how hard do you have to hit something to get the airbags to deploy. I’m concerned for my safety while driving this truck again if it can be repaired. I’m taking it to the repair shop today. I wanted to report this as Ford will be ZERO help moving forward.

NHTSA ODI 11671870

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11671907

ON YOUR VEHICLE, IT MAY BE POSSIBLE FOR AGED BIODIESEL DEPOSITS TO ACCUMULATE IN THE HIGH PRESSURE FUEL PUMP. THIS MAY RESULT IN EXTENDED CRANKING WITHOUT STARTING WHILE THE VEHICLE IS PARKED, OR LOSS OF MOTIVE POWER WHILE DRIVING. My vehicle has been inoperative for MONTHS due to this recall, per the manufacturer. We had no warning lights or problems prior to trying to start the vehicle and that failing. We took it to the manufacturer, and they said it was because of the recall. The recall date is Dec 20,2024 and it is now June 24, 2025. That is 6 months without a remedy. This is not being taken care of in a timely manner.

NHTSA ODI 11668804

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL) and 25V048000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11669006

Electronic tailgate randomly opens while driving and causes significant safety issue while hauling materials. Has happened multiple times.

NHTSA ODI 11667451

The contact owns a 2021 Ford F-250. The contact stated while driving approximately 5 MPH, there was an abnormal popping sound coming from under the floorboards. The contact was towing a 16-foot dump trailer with an approximate load of 16,000 lbs. during the failure. The contact stated no warning light was illuminated. The contact stated that the vehicle lost motive power. The contact stopped the vehicle and inspected the rear of the vehicle and became aware that the rear of the drive shaft was hanging down and touching the road surface. The contact had the vehicle towed to a dealer who diagnosed that the rear axle housing had failed, causing the driveshaft to shear off. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The contact researched online and related the failure to NHTSA Campaign Number: 21V536000 (Power Train); however, the VIN nor the model vehicle was included. The failure mileage was approximately 52,000.

NHTSA ODI 11666822

The contact owns a 2021 Ford F-250. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There was no warning light illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the CP4 pump was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

NHTSA ODI 11666387

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 24V957000 (FUEL SYSTEM, DIESEL); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11665409

The back up camera and detection system glitches out when the weather is hot outside. When the cameras goes from working to not working or giving glitching screen effects it really affects the safety of being able to see what’s behind you while backing up. I’ve had no system alerts on this issue it just has a mind of its own. There is a recall out for this issue but I was told it was a vin specific issue and that’s not the case. There is a clearly a problem with the software that’s affecting my same year model.

NHTSA ODI 11664443

10 speed transmission causing unsafe operation. Stalling , stopping decelerated shifting.. replace with a new transmission by ford and nown14k miles in its doing the same thing. Someone will wreck because of this and it won't be good!

NHTSA ODI 11663594