What 159 owners told NHTSA about the 2021 Ford F-250 Supercab

The contact owns a 2021 Ford F-250. The contact stated that upon routine State Inspection at the local authorized dealer, the horn and the air bags failed to operate as intended. Upon further inspection, corrosion was found on the body control module from water leaking into the unit. The contact stated that the front passenger’s side windshield was loose, and pressure was applied, possibly causing the water to leak into the unit. The vehicle was not repaired because the VIN was not included in NHTSA Campaign Number: 21V090000 (Visibility). The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11746498

The contact owns a 2021 Ford F-250. The contact stated that immediately after remote starting the vehicle, the rear window suddenly exploded and shattered. The contact stated that the rear defroster was not activated at the time of the failure. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 49,000.

NHTSA ODI 11592082

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 21V090000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11565226

I have tried multiple times to get AutoNaton Ford in Union City Georgia to rectify these issues. They have claimed they don't have an autobody shop to complete the required repairs. At one point, they had my vehicle for almost 2 weeks and they still did not complete the repairs.

NHTSA ODI 11561643

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11536576

While driving, rear window spontaneously exploded. Entire glass broke out of frame. Not while hitting bump or any other unusual concussions made to vehicle. No rear defroster on. Car has under 5,000 miles. We had for over 2 years, only used rarely.

NHTSA ODI 11527553

2021 FORD F-250. CONSUMER WRITES IN REGARD TO DEFECTIVE MIRRORS.

NHTSA ODI 11515736

Wiper blade arm has became inoperable it separates from the vehicle there fore making it difficult to see in rain which I get a lot of in my area

NHTSA ODI 11509230

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11507407

Driven on freeway hit 65 speed start shaking every time. I have to slow down

NHTSA ODI 11507133

Rear window across back of cab shattered for no apparent reason while traveling down the road. Contacted dealership and ford warranty and they said this was not a warranty issue. The truck only has 13,000 miles. I feel this is a defective product .

NHTSA ODI 11504547

Both Woodruff keys have fallen out of the windshield wiper arms where they attach to the wiper linkage. Without the Woodruff keys in place during operation, the windshield wipers easily detach from the wiper linkage. This causes an immediate loss of visibility and dramatically increases the likelihood of an accident or possibly a fatality involving both the driver & any passengers in the vehicle, and also endangers surrounding vehicles as well. Ford has known about the issue since early 2022 and a recall notice was sent out in early 2022 as well. Now that 2023 is upon us, Ford has done nothing to repair the vehicles as part of this recall. How many deaths does it take for the NHSTA to enforce manufacturer recall repairs within acceptable timelines ?

NHTSA ODI 11498328

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11480955

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed the windshield wipers detached from the vehicle. The approximate failure mileage was 8,000. VIN tool confirms parts not available.

NHTSA ODI 11468167

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 21V090000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11447235

The contact owns a 2021 Ford F-250. The contact received a recall notice for NHTSA Campaign Number 21V090000 (Visibility). The contact had taken the vehicle to the dealer twice and he was informed each time that the remedy might cause the windshield to break during the repair. The contact was also informed that he would be responsible for the cost of a new windshield if the windshield was cracked during the repair. The contact declined the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11435995

TL* THE CONTACT OWNS A 2021 FORD F-250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V090000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO BRADLEY FORD OF LAKE HAVASU CITY (1690 INDUSTRIAL BLVD, LAKE HAVASU CITY, AZ 86403, (928) 855-1191) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11414641