What 159 owners told NHTSA about the 2021 Ford F-250 Supercab

Back up camera will show a black screen about 1-2 times a month. Have to turn the truck off and restart to get the camera to work again

NHTSA ODI 11730004

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA Campaign Number: 25V686000 (Back Over Prevention). The contact stated that while in reverse(R), the rear-view camera went black and failed to operate. Additionally, the Blind Spot Monitoring indicators on both the driver’s and passenger’s side exterior mirrors were inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.

NHTSA ODI 11709898

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (FUEL SYSTEM, DIESEL) and 25V048000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11669006

The back up camera and detection system glitches out when the weather is hot outside. When the cameras goes from working to not working or giving glitching screen effects it really affects the safety of being able to see what’s behind you while backing up. I’ve had no system alerts on this issue it just has a mind of its own. There is a recall out for this issue but I was told it was a vin specific issue and that’s not the case. There is a clearly a problem with the software that’s affecting my same year model.

NHTSA ODI 11664443

The contact owns a 2021 Ford F-250. The contact stated that while attempting to reverse out of a parking spot, the rearview camera displayed on the center console failed and the screen was blue with the message "Camera not Available" displayed. The contact stated that the screen was fuzzy, and the image was jump around on the screen. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

NHTSA ODI 11663541

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V048000 (Back Over, Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11657705

The contact owns a 2021 Ford F-250. The contact stated that the back-up camera was not functioning, and the screen was blue, before going blank. While using the camera in the evening, there was a red-orange halo around the camera while reversing. The image was distorted. The message that the camera was not available was displayed. The contact stated that the failure was related to NHTSA Campaign Number: 22V644000 (Back Over Prevention). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 8,000.

NHTSA ODI 11608892

My F250 was in service for fuel system replacement and to fix both side mirrors which wouldn’t go down after going up. Shortly afterwards I noticed the rapid turn signal you get when tail lights are out. This happened while using a trailer. The trucks rear lights weren’t working at all but trailer lights were. Also was getting the blinds spot and cross traffic alert faults on instrument panel. Dropped off for service. They found a loose trailer plug and reset some things and got it all working again. Soon after the blinkers would flash fast again meaning lights were out, but would quickly stop and back to normal. Later they stayed blinking fast and tail lights out again after stopping starting several times. I tried plugging in my trailer wire harness and it tail lights started working again on truck?? 2 days later Im using trailer again, truck tail lights quit working and getting blind spot and cross traffic fault alerts again!! Still not working after 3 days. had my trailer lights tested where i bought it, they used a battery powered tester found no fault and trailer lights all worked correctly no shorts in system. During times when faults occurred both my enclosed trailer and my rv back up lights would stay on constantly even when not in reverse! Trailers turn signal, brake and tail lights worked but not truck tail lights. No back up no brakes or signal. Just the license plate lights. WHY IS IT EVEN LEGAL TO BUILD A VEHICLE WHERE YOU LOSE USE OF TAIL LIGHTS IF YOUR OPTIONAL FEATURES LIKE BLIND SPOT AND CROSS TRAFFIC MALFUNCTION and CAN RENDER SAFETY LIGHTS USELESS??!! Dropping off at Ford dealer asap to hopefully fix problem. I’ve heard of other trucks having similar problems

NHTSA ODI 11587342

The contact owns a 2021 Ford F-250. The contact stated that while reversing, the rearview camera was very foggy. The contact stated that the failure had been recurring. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V644000 (Back Over Prevention) because the VIN was not included. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.

NHTSA ODI 11543388

The contact owns a 2021 Ford F-250. The contact stated that the back-over prevention camera displayed a blue image on the home screen with the message "Rear View Camera Unavailable - Please Contact Dealer" message displayed. The vehicle was taken to a dealer where the failure was acknowledged. The contact was informed that the failure was a known issue with the model vehicle. The manufacturer was not notified of the failure. The vehicle remained in the dealer's possession unrepaired. The failure mileage was approximately 39,000.

NHTSA ODI 11537390