What 254 owners told NHTSA about the 2020 Ford F-250 Supercab

The contact owns a 2020 Ford F-250. The contact stated while accelerating, the vehicle was shaking and vibrating abnormally. Upon inspection, it was discovered that the rear axle housing was deformed. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V536000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 69,000.

NHTSA ODI 11604301

While driving at various speeds the transmission/powertrain has jerking shifting, loss of power, inability to increase speed, hesitates in speed, hard shifting, clunking noises. It hesitates from 4th to 5th gear, hesitates from 9th to 10th gear, and will drop from 10th gear straight down as low as 4th gear with the RPMs of the engine going dangerously high.

NHTSA ODI 11604095

The contact owns a 2020 Ford F-250. The contact stated while driving at various speeds, the vehicle lost motor power at approximately the 7th gear. The Ford wrench warning light had illuminated. The vehicle was taken to a local dealer where it was diagnosed that the transmission had failed. The vehicle was not repaired. Upon further investigation, the contact related the failure to Ford's customer satisfaction program 21B03. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.

NHTSA ODI 11602883

Gears would delay upshift. Stopping would accelerate as approaching stop light.

NHTSA ODI 11598639

Drivers door will not unlock at times, the others do. The door also will not latch at times making it unsafe to drive, Have to lock and unlock with remote and keys until it resets. Only 46,000 miles. started doing it a year ago but has gotten worse. I know Forfd has had a history of problems and extended warranty on 2017 Super Duty for this problem.

NHTSA ODI 11597881

Pulling my 5th wheel home to California today from Williams AZ on [XXX]. The truck has just over 53k miles. At least 8 times today my wife and I experienced the death wobble traveling on [XXX]. These episodes were difficult to overcome as we were in freeway traffic. The front end shook so violently that it took everything I had to maintain my lane, slow down and not become involved in an accident or wreck. I have called Ford customer service and have received a case #. As well I have an appt Wednesday at the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11591853

The contact owns a 2020 Ford F-250. The contact stated that while driving at approximately 40 MPH, another driver on the road informed the contact that the vehicle was leaking diesel fuel with an abnormally strong diesel odor. No warning lights were illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that an unstated filter needed to be replaced. The vehicle was not repaired and remained with the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

NHTSA ODI 11588780

The contact owns a 2020 Ford F-250. The contact stated that while in drive(D), the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the accelerator pedal was pumped gradually, and the vehicle accelerated as intended. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved DTC code: P0685. The contact was informed that the PCM relay needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 91,000.

NHTSA ODI 11587848

The contact owns a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed; however, the contact was unsure of the diagnostic results. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in an unknown recall. The failure mileage was approximately 80,000.

NHTSA ODI 11586400

The transmission shifts hard both up and down. There was a Ford Customer Satisfaction Program 21B03, for which I never received. I contacted Ford and was told that since the program had expired there was nothing they could do. However, this is a known issue that Ford has admitted. This is a safety hazard because the transmission jumps around to various gears. If a vehicle is following and the transmission chooses a gear that is lower than appropriate, the tires will lock until the appropriate speed is reached for that gear.

NHTSA ODI 11585443

The contact owns a 2020 Ford F-250. The contact stated while driving at undisclosed speeds, the transmission was shifting hard, and the vehicle was jerking. The failure recurred intermittently while the contact waited for the recall repair. The contact was notified of NHTSA Campaign Number: 22V256000 (Power Train) and the recall was repaired; however, the dealer notified the contact that the valve body in the transmission was failing. The failure recurred after the contact came to a stop, and the vehicle shifted hard from tenth gear to first gear. The maintenance required message was displayed. The vehicle was restarted, and the vehicle was taken to the dealer where the valve body was replaced; however, the vehicle was diagnosed with a clutch pack failure. The vehicle was not repaired. The failure mileage was approximately 105,000.

NHTSA ODI 11583167

malfunctioning component is transmission safety has been affected by hesitation in shifting during normal driving, no catastrophic failure yet though vehicle has been inspected by dealership no warning lamps or DTCs issues are ongoing and stated this is "normal" for this transmission (was not an issue the first 65000 miles)

NHTSA ODI 11582120

Truck turned off while driving on freeway and would not turn on was told it was battery replaced it did not fix it turn off while pulling trailer took it back to dealer after further search thwy foumd a bulletin and its a fuse box that gets corroded not properly sealed moister gets in and causes problem a safety problem people can wreck you from behined or catch on fire for electrical short in fuse box.

NHTSA ODI 11579533

Intake Manifold failure. 2/5

NHTSA ODI 11579024

The contact owned a 2020 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle entered LIMP Mode, and inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the CP4 fuel pump and informed the contact that there was rust on the fuel pump because of water damage, even though the water sensor failed to detect the presence of water within the fuel system. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 89,000.

NHTSA ODI 11575563

The transmission went out at 115000 miles. There is metal all in the pan and damaged the valve body. After valve body replaced the transmission still would not go into gear correctly and its an internal failure known to occur in the 10-speed 2020 10r140. This needs to be a recall.

NHTSA ODI 11575263

Delayed shifting are not shifting at all they reset the transmission numerous times but still having the same issue. It’s all part of the adaptive learning transmission system that Ford has.

NHTSA ODI 11573679

The contact's fiancé owns a 2020 Ford F-250. The contact stated while the driver was driving 70 MPH, the vehicle shut off inadvertently. The contact's fiancé was able to pull to the side of the road. The battery warning light was illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the Bosch CP4 high pressure fuel injector pump had failed and there were metal shavings in the fuel filter, which caused the vehicle to stall. The vehicle was being repaired. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000.

NHTSA ODI 11573122

Component: Battery Junction box then affecting other parts. water intrusion into battery junction box affecting and shorting out other components. Items shorted out due to water in battery junction box include: Battery Junction Box itself, Left rear Blind Spot Monitor, Left rear Brake Light, Drivers seat control (shorted all seat heated components, All lumbar and massaging components fully inflated and would not deflate) , Windshield wiper motor shorted and stopped working, Rain sensor stopped working. Both Tow Mirrors would Randomly deploy to the furthest out position. Main Safety Concerns were Windshield Wiper Motor Stopped Working and Seat Randomly adjusting, Inflating, Deflating. Vehicle is currently at for dealership ( Sam Packs 5 star Ford Lewisville TX) who has diagnosed the issues. The only warning lamp was for the Driver Side BLIS when the incident would occur.

NHTSA ODI 11569979

BUSHING SLIDING DOWN THE CDF CLUTCH HUB CAUSING FLUID PRESSURE TO BLEED BY ON SEALING RING CAUSING MULTIPLY/POTENTIAL PROBLEMS. VECHILE WAS INSPECTED BY FORD AFTER GOING IN FOR A RECALL THAT WAS ALREADY ON THE TRANSMITION DUE TO THE PLANETARY 4 ASSEMBLY AND THIS PROBLEM WAS FOUND. THE RECALL DIDN'T FAIL THIS PART DID AND PUT DEBRIS THROUGHOUT THE TRANSMITION. WHEN TAKEN IN, IT HAD A HARD SHIFT WHILE DRIVING AND WHILE PUTTING IT IN GEAR. TRUCK HAS 98,500 MILES, BUT HAD BEEN DOING THIS FOR ABOUT 5 TO 6 MONTHS. FORD REQUIRED US TO DROP OF THE TRUCK FOR 4 TO 6 WEEKS BEFORE THEY WOULD LOOK AT IT. WE COULDN'T MAKE AN APPOINTMENT FOR THE RECALL.

NHTSA ODI 11569141

[XXX] watch?v=4QLrqlCd3c0 * This video is about the South Texas taillight theft rings that local Ford Dealers are aware of and not notifying the customers to protect their property. The Tail lights only take 30 to 45 seconds to steal and cost between $3,500.00 to $4,200.00 to buy plus install and coding. They are in shortage according to local Ford dealer because of the thefts. So, you have to go out to Facebook Market Place and buy your lights back from a host of characters reselling these lights. The consumers are out a lot of money and time dealing with , body shop, insurance company, and a host of characters. It's the next Ford part theft ring that cost folks money they cannot spare ....This is BS Ford Motor and Dealers!!!!!. The thieves easily bypass the alarm because of Ford's design that allows tailgate to be open from inside after easily removing inspection cover (4 screws) and remove the lights in 30 seconds (two screws per tail light). The theft of the Tail Lights makes the truck undriveable. The Ford Light Theft is so bad that there are a shortage of lights and Body Shop long lead-times if you try and order and install through Ford Body Shop. Could be all corrected if factory alarm would go off when tail gate drops after being set and using $10.00 worth of anti theft screws. Ford is not notifying F150/f250 customers when they know this is happening. Cost to consumer $4,500 to $5,000.00 and months of waiting for your truck. The thieves are advertising the lights on Facebook Market Place and E-Bay Motors. * This is a circus that Ford can stop by fixing a alarm system and using anti thief fasteners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11566116

The truck slips out of gear for no reason, suffers very hard shifts causing the truck to jerk, and skips gears making it impossible to drive safely. Also, I lost power on the freeway several times and the truck would up shift and down shift erratically causing issues maintaining speed in traffic. I took the truck to the Ford dealer and was told I needed a new transmission. Ford has issued a recall for the Diesel truck with this transmission but refuses to repair other trucks with the same faulty transmission. This truck costs almost $60,000 new, was built in January 2020 with a faulty and dangerous transmission but ford is refusing to help their customers.

NHTSA ODI 11564832

Electronic tailgate release has stopped working in a similar manner as my 2018 F150 which was recalled.

NHTSA ODI 11563269

Transmission failed after 106k miles, incurring $7k of repair costs. The failure caused the vehicle to seriously hesitate and could have resulted in an unexpected slow down while driving. There was no warning ahead of time outside slight hesitation on accelerating which my auto repair shop determined was spark plug related. Then suddenly when driving my son home from a friends house the check engine light came on and hesitation was significant on 12/23/23. There are several bulletins regarding the 10 speed transmission in Ford Trucks and Expeditions, I've owned several Ford Trucks in the past and never had a transmission fail after 100k miles, conveniently after the warranty. These trucks should go 150-200k before having major mechanical issues. Ford will not recognize the issue and do the right thing ie: a full recall.

NHTSA ODI 11562544

The contact owns a 2020 Ford F-250. The contact stated that after turning the ignition switch to the off position and removing the ignition key, the engine remained running. Additionally, the maintenance wrench icon illuminated, and the warning message "Reduced Power Mode" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.

NHTSA ODI 11562267