What 254 owners told NHTSA about the 2020 Ford F-250 Supercab

I was driving the truck and suddenly smoke came out from behind the radio. I stopped and checked and saw that the truck was on fire. I immediately tried to turn it off with the few water bottles that I had with me. I had no luck and the entire truck burned up.

NHTSA ODI 11727106

The contact owned a 2020 Ford F-250. The contact stated that while driving at 75 MPH, he smelled a burning odor, but assumed it was coming from outside. Two minutes later, smoke filled the cabin. No warning light was illuminated. The contact heard flames coming from the dashboard. The contact pulled over and safely exited the vehicle. The contact saw that the engine compartment had caught on fire before the vehicle was completely engulfed in flames. A police officer was driving behind the vehicle and witnessed the fire. A police report was filed. Firefighters arrived and extinguished the fire. The contact was unsure whether a fire department report had been filed. The vehicle was towed to a tow yard, where it was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.

NHTSA ODI 11713646

The contact owned a 2020 Ford F-250. The contact stated that while driving 63 MPH, several warning chimes and alarms began to sound off and the warning message stating, "Traction Control Failure," had illuminated. At the same time, the steering wheel had suddenly seized which caused the vehicle to veer off the side of the road and further into the woods. The contact was unsure of how the vehicle came to a stop due to being knocked unconscious during the incident. Due to injuries, the contact was unable to recall details. The air bags failed to deploy. The contact received head, back, and leg injuries The vehicle was towed and totaled. There was a police report filed. The vehicle had not been taken to the dealer, diagnosed, or repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 66,000.

NHTSA ODI 11549808

The contact owns a 2020 Ford F-250. The contact stated that while driving up a slight incline and pulling a trailer a burning type odor was suddenly present inside the cabin and the check engine light had flashed on before the vehicle began to lose power and stalled. After lifting the hood smoke and flames were present coming from the engine compartment. The contact attempted to extinguish the flames using a fire extinguisher but was unsuccessful and the flames intensified and began to spread to the cabin of the vehicle. Eventually the vehicle was completely destroyed from the flames. A fire report was taken at the scene and the vehicle was towed away. A police report was not taken. The cause of the failure was not determined. The local dealer was notified of the incident. The contact also indicated that a motorist observed fuel leaking from under the vehicle prior to the incident. The failure mileage was 28,000.

NHTSA ODI 11538883

On 8-22-2022 upon arriving at the work site my Australian Shepherd jumped from the cab of the truck catching her left front leg in the hole in the running board resulting in a severe compound fracture resulting in surgery.

NHTSA ODI 11480764

THERE ARE SEVERAL RECALLS ON 2019-2020 F250/350 BUILT AT THE KENTUKY PLANT MY VEHICLE HOWEVER IS APPARENTLY NOT ONE OF THEM BUT I WAS IN A CAR ACCIDENT BACK IN SEPTEMBER 21 2020 I WAS DRIVING ON A COUNTY ROAD AND THE VEHICLE DID NOT WAS NON RESPONSIVE TO WHAT I WANTED IT TO DO I ALMOST HIT A SMALL VEHICLE IN FRONT OF ME BUT SWERVED AND CRASHED IN A FIELD THE WHEN I PURCHASED THE VEHICLE I DID NOT TEST DRIVE IT OR ANYTHING SINCE I WAS GOING FROM A 2020 TO ANOTHER 2020 F250 LARIAT TO LIMITED NOW THE LARIAT EVERYTHING WORKED ON IT IT WOULD TELL ME THAT I WAS CLOSING ONTO A VEHICLE WITH PLENTY OF TIME TO BREAK AND IT WOULD ACTUALLY BREAK NOT PULL TO ETIHER SIDE AS THIS ONE HAS DONE SINCE I BOUGHT IT. I DID LET FORD KNOW BUT THEY SAID THEY WERE PLENTY BACKED UP AND COULD GET TO ME IN A COUPLE WEEKS WELL THATS WHEN MY ACCIDENT OCCURED YOU SEE I THINK THERE ARE MORE VEHICLES THAT ARE AFFECTED BY SAID RECALLS BUT SOMEONE IS USING US AS CRASH TEST DUMMIES JUST TO SEE WHAT HAPPENS I AM GLAD I DID NOT HIT THAT FAMILY COS IT WOULD HAVE BEEN BAD ANOTHER THING IS THAT THE COLLISION CENTER THAT FIXED MY VEHICLE SAID THAT THEY WERE NOT ABLE TO TAKE IT TO ANY TIRE LOCATION TO GET IT ALIGNED BECAUSE THESE PLACES WOULDNT DO THE JOB SO THEY TOOK IT TO FORD AND WELL TRUCK IS PULLING TO THE LEFT BUT STEERING WHEEL IS COCKEYED TO THE RIGHT IT JUST DOES NOT RIDE WELL I LOVE THE VEHICLE BUT SAFETY IS FIRST I GOT THE VEHICLE BACK AFTER "RECALIBRATION" AND WELL IT STILL HAS THE SAME ISSUES WARNING SENSORS DONT ALERT YOU AS THEY SHOULD NOT ENOUGH WARNING FROM PRE-COLLISION PULLS TO THE SIDE RIDES REAL ROUGH ETC. ETC.

NHTSA ODI 11378610