What 254 owners told NHTSA about the 2020 Ford F-250 Supercab

door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks

NHTSA ODI 11703630

The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 6,000.

NHTSA ODI 11672555

The contact owns a 2020 Ford F-250. The contact stated that while using the remote key fob to unlock the doors, the doors failed to unlock. The contact had to manually unlock the doors. The contact then stated that the electrical system started malfunctioning and the A/C unit, the radio, and the Blind Spot Monitoring (BSM) light failed to operate as designed. The vehicle was taken to the dealer where the technician noticed that the rear passenger’s side taillight was filled with 3-inches of water. Additionally, the bliss module was corroded due to the water intrusion. The contact was informed that the tail lamp seal and the taillight assembly needed to be replaced. The water was drained; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 51,997.

NHTSA ODI 11532149

On 8-22-2022 upon arriving at the work site my Australian Shepherd jumped from the cab of the truck catching her left front leg in the hole in the running board resulting in a severe compound fracture resulting in surgery.

NHTSA ODI 11480764

Tailgate will open by itself going down the road and sometimes when parked. Key fob is in console not my pocket so I know the button is not being pressed accidentally. Some mornings when I leave for work it will be down. Seems to do it more often when I start truck, release parking brake and shift into reverse. If I’m pulling my trailer and it does this it’s going to damage tailgate also safety concern loosing cargo while going down road. I have checked the key fob and it takes two consecutive presses to open tailgate. That seems to work fine.

NHTSA ODI 11463802

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) and 22V25000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11461532

THE ELECTRONIC TAILGATE HAS OPENED BY ITSELF TWICE. ONE IN A PARKING LOT (NOT MOVING) AND THE OTHER IN MY DRIVEWAY (NOT MOVING). THE ONLY COMMON THING IS THAT IT WAS RAINING BOTH TIMES.

NHTSA ODI 11389762

ON AUGUST 9, 2020 THE ELECTRIC AUTOMATIC TAILGATE OPENNING DEVICE MALFUNCTIONED WHILE I WAS DRIVING MY 2020 F-250 TOWING A FIFTH WHEEL TRAILER AT THE TIME. THE TAIL GATE OPENNED WHILE I WAS DRIVING THE TRUCK CAUSING EXTENSIVE DAMAGE TO MY TRAILER AND TRUCK TAIL GATE. WHILE I WAS DRING IN A NEIGHBORHOOD AT LESS THAN 15 MILES PER HOUR, WITH NO TRAFFIC, AND WAS ABLE TO PULL OVER SAFELY, I STILL HAD TO BLOCK TRAFFIC AND IF THIS MALFUNCTION OCCURRED UNDER DIFFERENT CIRCUMSTANCES FAR MORE SIGNIFICANT SAFETY IMPACT, INCLUDING INJURY AND POSSIBLE DEATH COULD HAVE OCCURRED. THE NHTSA HAS ISSUED PREVIOUS SAFETY RECALLS FOR FORD TRUCKS 2017-2019 FOR THE EXACT SAME ISSUE. WHILE FORD CONTENDS THEY HAVE FIXED THE PROBLEM IN THIER 2020 MODEL, THAT IS OBVIOUSLY NOT THE CASE AS THIS OCCURRED WHILE I WAS DRIVING THE VEHICLE WITH THE TAILGATE CLOSED/SECURED PRIOR TO THE VEHICLE MOVING. THIS IS A SERIOUS SAFETY ISSUE THAT MUST BE ADDRESSED. I HAVE REPORTED THIS TO FORD TWICE, THEIR CASE REFERENCE NUMBERS ARE PROVIDED HERE: CAS-27558976-X5L5C1 AND CAS-27335518. FORD HAS REFUSED TO ACCEPT RESPONSIBILITY OR TAKE CORRECTIVE ACTION.

NHTSA ODI 11360411

BACKING UP IN REVERSE WITH A TRAILER. CLEAR SKIES, DRY WEATHER AND DURING DAYLIGHT. TAILGATE OPENS AND HITS THE TRAILER JACK CAUSING EXTENSIVE DAMAGE TO TAILGATE, TAILGATE RAIL, PULL OUT STEP.

NHTSA ODI 11360169

WHILE A TRAILER IS ATTACHED TO THE TRUCK, THE TAILGATE OPENS AUTOMATICALLY AND WITHOUT WARNING. THE PROBLEM DOES NOT OCCUR EVERY TIME BUT DOES OCCUR OFTEN WHILE TOWING. IT TYPICALLY OPENS WHEN FIRST STARTING TO MOVE, WHETHER FORWARD OR REVERSE. IT MAY OPEN REPEATEDLY AFTER CLOSING AND ATTEMPTING TO START MOVING AGAIN.

NHTSA ODI 11349576

TAILGATE OPENS WHILE TOWING A TRAILER

NHTSA ODI 11349578

TAILGATE OPEN WHILE TOWING TRAILER.

NHTSA ODI 11349577