What 251 owners told NHTSA about the 2019 Nissan Leaf (53 Kwh Battery) Bev

The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention), and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her husband was driving at an undisclosed speed, the battery level dropped from 100% to zero, causing the vehicle to lose motive power. There were several unknown warning lights illuminated. The vehicle was towed to the residence, where the battery was replaced; however, the failure recurred, and the vehicle was towed back to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

NHTSA ODI 11749388

I have two safety recalls from Nissan that says to schedule the appointment with the dealer - Daytona Nissan. The dealer cancelled the appointment without any reason and unable to reach the dealer. Screenshot of email as proof.

NHTSA ODI 11748956

The contact owns a 2019 Nissan Leaf. The contact received a notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle by pressing the Push-To-Start button, the engine failed to turn over, and no electrical features were available. The vehicle was towed to the local dealer, where it was diagnosed with needing a battery module replacement. The vehicle was not repaired due to the out-of-pocket cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

NHTSA ODI 11748504

MANUFACTURER RECALL CAMPAIGN: Nissan R24B2 / NHTSA Campaign 24V-700 VEHICLE: 2019 Nissan LEAF (13,801 original miles) SUMMARY OF SAFETY DEFECT & REMEDY FAILURE: The manufacturer's safety recall software remedy has failed to stabilize or remedy a known high-voltage battery defect under real-world driving conditions, creating a severe, immediate risk of unexpected vehicle stalling in active traffic. The vehicle was serviced for the R24B2 campaign and returned a baseline "No DTC" stationary scan at 13,801 miles. Immediately upon driving the vehicle into public traffic post-repair, the high-voltage battery pack suffered a severe energy collapse under standard road loads. I documented the failure via an 11-photograph instrument cluster log in real time over a brief 39-minute window: 05:03 PM | 13,801 miles | 100% Battery | 127 mi Range (Trip Start) 05:07 PM | 13,802 miles | 98% Battery | -- mi Range 05:09 PM | 13,802 miles | 96% Battery | 123 mi Range 05:11 PM | 13,803 miles | 94% Battery | 118 mi Range 05:23 PM | 13,807 miles | 89% Battery | 108 mi Range 05:28 PM | 13,808 miles | 87% Battery | 105 mi Range 05:31 PM | 13,809 miles | 85% Battery | 102 mi Range 05:33 PM | 13,810 miles | 84% Battery | 100 mi Range 05:42 PM | 13,813 miles | 81% Battery | 95 mi Range (Trip End) CRITICAL SAFETY HAZARDS: 1. UNEXPLAINED ENERGY DRAIN: The vehicle consumed 19% of its total battery capacity to travel a distance of only 12 miles. This drops the vehicle's functional real-world range to roughly 63 miles on a full charge. 2. INACCURATE RANGE AND RISK OF STRANDING: While the battery charge dropped by nearly 20% in 12 miles, the dashboard continued to display an inflated, mathematically impossible estimate of "95 miles remaining, creating a risk of sudden, unpredictable stranding. 3. CONSIDERED TOGETHER, this proves that the software update fails to accurately remedy or even measure the state of health and safety of the battery, and adds additional safety risks.

NHTSA ODI 11747842

This vehicle experienced an EV system power failure and low battery message. The manufacturer has diagnosed a covered warranty battery defect but has refused to repair the vehicle citing supply constraints. They are using their parts shortage to pressure a [XXX] senior citizen on a fixed income in an inadequate cash buyback that leaves her stranded without transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11746800

My 2019 Nissan Leaf SL Plus is subject to NHTSA Recall 24V-700 for a battery defect that poses a fire risk during DC fast charging. The recall was issued in September 2024 with a fix promised by November 2024. Nissan repeatedly delayed the remedy, first to Spring 2025, then Q3 2025, then March 2026, then an indefinite date in 2026. During this time I was instructed not to use Level 3 DC fast charging. I was without this capability for approximately 18 months. I purchased the SL Plus specifically for the extended range provided by the 62 kWh battery, which depends on fast charging for longer trips. Without fast charging the vehicle was reduced to short-range local use only. The remedy Nissan eventually provided was a software update only. It does not repair the underlying battery defect; excessive lithium deposits within battery cells causing increased electrical resistance. The software monitors for conditions that could lead to a thermal event and shuts down charging if detected. The physical defect remains in the battery. Nissan included a letter with the software update stating that if the vehicle triggers a specific error code within one year of the update, they would replace the battery or buy back the vehicle. This suggests Nissan acknowledges the software update does not adequately address the defect. I am filing this complaint because the recall remedy does not fix the root cause of the safety defect, and because Nissan took 18 months to provide even this inadequate remedy. The component is the lithium-ion battery pack and it is available for inspection.

NHTSA ODI 11746072

I had intermittent loss of back-up camera picture, with initial repair paid by me on 8/3/22. The problem persisted intermittently, I was told the only option was to replace the camera, which I found with online search didn't fix the problem. 9/11/24 the dealer "fixed" the problem when a recall was issued. It worked for a short time. I returned 11/11/24 with the same problem, but because it was intermittent they could not find an issue. I have photos of 8 more intermittent failures since then, my partner doesn't document problems when she's using the vehicle. I have seen no change in the frequency or effects of the backup camera malfunctions since it first began prior to the first visit for repair in 2022.

NHTSA ODI 11744625

I am filing a complaint regarding NHTSA Recall 24V-700 (R24B2) for my 2019 Nissan LEAF S Plus, VIN: [XXX], Nissan Case No. XXX. I complied fully with Nissan's recall instructions, avoiding Level 3 fast charging for my entire ownership. On or about April 23, I filed a complaint with Nissan Consumer Affairs (Case #XXX) regarding the impact of the charging restriction on my vehicle's usability and requested a buyback. Nissan denied my claim approximately two months ago. I then surrendered my vehicle for the recall repair. The dealer returned it, stating the recall was remedied. Over the following three days, I drove only short local trips with minimal driving — no fast charging. The vehicle lurched violently on a public road, entered turtle mode, and displayed multiple dashboard warning lights. I drove it slowly to the dealership. My dealer confirmed full battery replacement is required and submitted a Goodwill Warranty claim on my behalf — acknowledging this failure was not due to owner misuse. Nissan North America (Case No. XXX) has since informed me in writing that battery replacement cannot be provided and is now offering repurchase. The battery failure occurred directly after Nissan's purported recall repair with minimal driving. Nissan claimed the defect was fixed — it was not. I am concerned the KBB value Nissan intends to use may be artificially suppressed by five open safety recalls, including 24V-700, and the vehicle's current non-operational status — caused entirely by Nissan's defective repair. I request NHTSA scrutinize Nissan's repurchase valuation methodology for affected owners. I request NHTSA investigate Nissan's failure to remedy this recall. My preferred remedy remains battery replacement. I should not bear the financial consequences of a repair Nissan certified as complete. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11744060

This car has turned off on me randomly 3 times. I have taken it twice now to the dealership and each time they have found “nothing wrong with the car”. All of the recalls and maintenance on the car have continuously been done. The most recent recall was already done on it 2 days ago. The information on here that it hasn’t been done is false. The first time the car turned off was at a red light while my foot was fully on the brake so I was fully stopped. There were absolutely no warning signs and I immediately turned the car back on with no issues at all and drove normally after that (other than the fact I was scared to death about what just happened). The second 2 times have been when the car is on park. It is extremely random and my family and I fear for our life and safety. I ignored it after the first time that we took it in and they said nothing was wrong after running a diagnostic, but it has happened 2 times after that. I took it back in 2 days ago and they still found nothing wrong after doing the diagnostic. I am in “contact” with a regional affairs specialist but if you don’t answer them the first time there’s no way to get back in contact with them because they DO NOT answer your call at all. I called the general line and they said to wait until the 17th, which is almost in a WEEK. I know in my heart that I’m not lying and there’s something severely wrong with this car. I don’t even want to sell it because I don’t want to put other people’s safety at risk and feel responsible for that. I need an engineer an actual specialist someone who can help.

NHTSA ODI 11743795

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The contact stated that while driving approximately 60 MPH, the message that the "Battery was Low" was displayed, and while the vehicle was slowing down, the vehicle regained charge back up to 80%. The contact stated that on another occasion, after the vehicle was parked and charging with a Level 2 charger, the vehicle failed to start the next day. The contact stated that the battery only charged to 61% and the vehicle failed to start up. The message "Service EV System" and the battery warning light were illuminated. A battery tester was connected to the vehicle and indicated that the battery was fully charged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,408.

NHTSA ODI 11742304

Manufacturer announced a recall regarding L3 charging more than 18 months ago. The announcement included a warning that, under NO CIRCUMSTANCES, should L3 charging be attempted. The announcement included assurances that the fix would be announced by March 2025. In the interim period, two follow-ups have been announced, both coming well after the previous deadline. At this point. I have been unable to use my car in a normal manner, causing us to purchase an additional vehicle to cover the loss of use due to the defect. The manufacturer has offered no fix, no concrete timeline, and no compensation for the loss of use of the vehicle.

NHTSA ODI 11740583

There was a recall issued Sept of 2024 and there is still not a timeframe for remedy.

NHTSA ODI 11739956

There is a recall on the level 3 charger that has been outstanding for more than 2 years and they still do not have a remedy. We have to rent a car if we need to drive more than 200 miles.

NHTSA ODI 11739684

Nissan issued a recall notice well over a year ago about batteries catching fire when using the DC fast charging port. They still have not offered a fix. I can't travel long distances with the car since slower level 2 charging is impractical (8 hrs to full recharge). If I sell the vehicle with this limitation, I will have do to so at a substantial loss, so I cannot replace the car. I want a fix, compensation. or a buy-back. I called the local dealership today and they can't even offer a timeline for a fix.

NHTSA ODI 11737941

Manufacturer Recall NumberR24B2 NHTSA Recall Number24V-700 Recall StatusRecall Incomplete, remedy not yet available Summary AFFECTED VEHICLES MAY EXPERIENCE EXCESSIVE LITHIUM DEPOSITS WITHIN BATTERY CELLS, INCREASING THE ELECTRICAL RESISTANCE AND POTENTIALLY CAUSING A FLUCTUATION IN THE STATE OF CHARGE. WHILE AN AFFECTED VEHICLE IS LEVEL 3 QUICK CHARGING, THE INCREASED ELECTRICAL RESISTANCE COULD RESULT IN RAPID HEATING OF THE BATTERY. Safety Risk WHILE AN AFFECTED VEHICLE IS LEVEL 3 QUICK CHARGING, THE INCREASED ELECTRICAL RESISTANCE COULD RESULT IN RAPID HEATING OF THE BATTERY. IF QUICK CHARGING CONTINUES, A BATTERY FIRE MAY OCCUR INCREASING THE RISK OF INJURY. CUSTOMERS ARE INSTRUCTED NOT TO USE LEVEL 3 QUICK CHARGING VIA THE CHADEMO CONNECTOR UNTIL THE REMEDY IS COMPLETED

NHTSA ODI 11737379

I am filing a formal complaint regarding Recall R24B2 (NHTSA 24V-700000) affecting my 2019 Nissan LEAF. Nissan instructed owners not to use Level 3/DC fast charging due to risk of battery overheating and fire. This removes a major advertised feature and substantially reduces the usability and value of the vehicle. Despite the recall being announced in 2024, no timely remedy has been provided. I have experienced the following impacts: Loss of fast charging capability Reduced travel usability Additional charging inconvenience and expenses Diminished vehicle value Ongoing concern regarding battery safety I request one or more of the following: Immediate permanent repair Battery replacement Buyback/repurchase assistance Compensation for loss of vehicle functionality

NHTSA ODI 11736299

I have a 2019 Nissan Leaf with a recall for the fast charging port stating that I should not use it as it might cause a fire. I purchased the vehicle new and need that fast charging capability. The recall came out on Sep 19 2024 and there is still no fix available. Is there a lemon law I can take advantage of here? I paid a lot of money for this vehicle with the idea that I could take it on long trips with a fast charging capability, but am unable to do so for a long time now. Thank you for any help!

NHTSA ODI 11735924

I have been waiting 2.5 years for this recall to be addressed, which far exceeds any standard of a "timeline manner."

NHTSA ODI 11735310

* NHTSA Recall Number: 24V-700 * Nissan Campaign Numbers: R24B2, P4A38, P5A22 * Defect: Excessive lithium deposits within battery cells, increasing electrical resistance and creating risk of rapid battery heating and fire during Level 3 quick charging. * Vehicles Affected: Certain 2019-2020 Nissan LEAF vehicles equipped with the CHAdeMO Level 3 quick charging port. Nissan's instruction not to use Level 3 quick charging has the following direct effects on my vehicle and on public safety: * My vehicle has lost a core advertised capability — DC fast charging — for over 19 months and counting. * The vehicle's effective use is limited to short-range, in-town driving. Any trip beyond the practical range of Level 1 or Level 2 charging is foreclosed because there is no safe way to recharge en route. * The market value of the vehicle has been measurably diminished by the open, unremedied recall. * If I were to ignore Nissan's warning and use a CHAdeMO charger, Nissan itself acknowledges the vehicle could catch fire — placing me, my passengers, and bystanders at risk.

NHTSA ODI 11734847

The illustration Vehicle Owner’s Manual page 1-25, left column, “LATCH webbing-mounted attachment”, shows a forward-facing convertible car seat installed with the lower anchor flexible connector strap incorrectly routed through the rear-facing belt path. I first observed this error in the manual of a 2011 Leaf and notified Nissan in writing and by phone in 2012. I have observed this error also in Leaf models through 2022 and in at least one other non-Leaf Nissan circa 2022. Please inspire Nissan to correct this error, which may cause child injuries in a collision. Thank you.

NHTSA ODI 11734445

While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approximately 40 MPH creating a serious hazard to others on the roadway who were traveling at the posted speed limit of 55 MPH. Upon pulling over to the side of the freeway, the battery charge rebounded back up to 75%, but maintained power throttle, making it unsafe to reenter the roadway, as the vehicle was incapable of accelerating to the posted speed limit of 55 MPH. It was extremely slow to accelerate at all, making it from 0 - 40 in about a minute, which again, was extremely hazardous to others on the roadway. Nissan has since acknowledged that this was due to a factory defect, and covered under their factory warranty. I have attached photos of the warning message displayed, and have videos of the rapid battery loss, but those files are too large to attach.

NHTSA ODI 11732974

I was driving on city streets at 25 mph or less, using the Nissan Leaf e-pedal system (which automatically slows the car to a stop when you let off the accellerator), when an alert flashed up on my dashboard, saying something like: “e-pedal system disconnected, use brake pedal to stop”. There was also a check engine light and an ABS warning indicator on. When I pushed down on the brake pedal I felt no resistance and no braking action. When I put the brake pedal to the floor, there was a vibration and a little bit of braking, but somewhat ineffective. I drove slow speed to a safe place to stop, and turned the car off. After calling for a tow, I turned the car back on and the brake system functioned normally. I had the car towed to a Nissan Dealership service department. The dealership read code C118A-97 stored as a “past code”. They erased the codes and performed DTC confirmation procedure and code did not return. Dealership service department road tested vehicle and no signs of malfunction. They inspected brake fluid level, level was normal but was dirty. I authorized service department flush and replace the brake fluid, which they did. They again road tested the vehicle, and I picked up the vehicle later.

NHTSA ODI 11732838

When operating the vehicle above the minimum temperature recommended by the manufacturer, the battery state of charge has dropped multiple tens of percentage points in moments while driving on the highway while driving the speed limit. The starting point for the state of charge in this situation was roughly 64% when beginning the trip. This has occurred at roughly 10 degrees Fahrenheit. The vehicle gives a warning that the driver should pull over immediately, which is very dangerous when driving on an interstate highway in traffic. The state of charge dropped into the teens in moments. This cold weather issue was not disclosed when purchasing the vehicle. The minimum operating temperature for the vehicle is -1 to -13 degrees F depending on the operating conditions (charging, driving, etc.). This should not occur at 10 degrees F. A software fix to the battery to slow the state of charge will not remedy the issue with a faulty battery in this case. Why is this accepted when the Chevrolet Bolt vehicles were required to swap their batteries to remedy the issue? I have not had time to bring this into the dealer due to my schedule availability. I will try to reproduce this upcoming winter. Others online have reported this same problem though.

NHTSA ODI 11732334

April 20, 2026 NHTSA Safety Complaint I am reporting an unresolved safety issue involving my 2019 Nissan LEAF subject to NHTSA Recall 24V-700. This recall identifies a battery defect that presents a fire risk and requires avoidance of Level 3 (CHAdeMO) charging. There is currently no remedy available and no repair timeline. This restriction significantly limits the usability of the vehicle, which I rely on for daily transportation and work. The vehicle is also subject to a separate HVAC/defrost-related safety issue that may impact visibility and safe operation, also without an available fix. I made multiple documented attempts to resolve this directly with Nissan Consumer Affairs, including a formal escalation sent via certified mail. Nissan has failed to respond. Additionally, prior written correspondence from Nissan referenced an incorrect vehicle model (“Rogue”) despite having my correct VIN on file, raising serious concerns regarding the accuracy of the review conducted on my case. I am continuing to incur financial hardship for a vehicle I cannot safely or practically use. NHTSA records confirm this recall remains incomplete with no available remedy, and that continued use of Level 3 charging presents a risk of battery fire. I am requesting investigation into the lack of remedy and manufacturer response

NHTSA ODI 11732449

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11731219