What 251 owners told NHTSA about the 2019 Nissan Leaf (53 Kwh Battery) Bev

The contact owns a 2019 Nissan Leaf. The contact received notifications of NHTSA Campaign Numbers: 24V700000 (Electrical System), 24V071000 (Back Over Prevention), and 23V494000 (Vehicle Speed Control); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her husband was driving at an undisclosed speed, the battery level dropped from 100% to zero, causing the vehicle to lose motive power. There were several unknown warning lights illuminated. The vehicle was towed to the residence, where the battery was replaced; however, the failure recurred, and the vehicle was towed back to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

NHTSA ODI 11749388

I have two safety recalls from Nissan that says to schedule the appointment with the dealer - Daytona Nissan. The dealer cancelled the appointment without any reason and unable to reach the dealer. Screenshot of email as proof.

NHTSA ODI 11748956

The contact owns a 2019 Nissan Leaf. The contact received a notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while attempting to start the vehicle by pressing the Push-To-Start button, the engine failed to turn over, and no electrical features were available. The vehicle was towed to the local dealer, where it was diagnosed with needing a battery module replacement. The vehicle was not repaired due to the out-of-pocket cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

NHTSA ODI 11748504

This vehicle experienced an EV system power failure and low battery message. The manufacturer has diagnosed a covered warranty battery defect but has refused to repair the vehicle citing supply constraints. They are using their parts shortage to pressure a [XXX] senior citizen on a fixed income in an inadequate cash buyback that leaves her stranded without transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11746800

My 2019 Nissan Leaf SL Plus is subject to NHTSA Recall 24V-700 for a battery defect that poses a fire risk during DC fast charging. The recall was issued in September 2024 with a fix promised by November 2024. Nissan repeatedly delayed the remedy, first to Spring 2025, then Q3 2025, then March 2026, then an indefinite date in 2026. During this time I was instructed not to use Level 3 DC fast charging. I was without this capability for approximately 18 months. I purchased the SL Plus specifically for the extended range provided by the 62 kWh battery, which depends on fast charging for longer trips. Without fast charging the vehicle was reduced to short-range local use only. The remedy Nissan eventually provided was a software update only. It does not repair the underlying battery defect; excessive lithium deposits within battery cells causing increased electrical resistance. The software monitors for conditions that could lead to a thermal event and shuts down charging if detected. The physical defect remains in the battery. Nissan included a letter with the software update stating that if the vehicle triggers a specific error code within one year of the update, they would replace the battery or buy back the vehicle. This suggests Nissan acknowledges the software update does not adequately address the defect. I am filing this complaint because the recall remedy does not fix the root cause of the safety defect, and because Nissan took 18 months to provide even this inadequate remedy. The component is the lithium-ion battery pack and it is available for inspection.

NHTSA ODI 11746072

I am filing a complaint regarding NHTSA Recall 24V-700 (R24B2) for my 2019 Nissan LEAF S Plus, VIN: [XXX], Nissan Case No. XXX. I complied fully with Nissan's recall instructions, avoiding Level 3 fast charging for my entire ownership. On or about April 23, I filed a complaint with Nissan Consumer Affairs (Case #XXX) regarding the impact of the charging restriction on my vehicle's usability and requested a buyback. Nissan denied my claim approximately two months ago. I then surrendered my vehicle for the recall repair. The dealer returned it, stating the recall was remedied. Over the following three days, I drove only short local trips with minimal driving — no fast charging. The vehicle lurched violently on a public road, entered turtle mode, and displayed multiple dashboard warning lights. I drove it slowly to the dealership. My dealer confirmed full battery replacement is required and submitted a Goodwill Warranty claim on my behalf — acknowledging this failure was not due to owner misuse. Nissan North America (Case No. XXX) has since informed me in writing that battery replacement cannot be provided and is now offering repurchase. The battery failure occurred directly after Nissan's purported recall repair with minimal driving. Nissan claimed the defect was fixed — it was not. I am concerned the KBB value Nissan intends to use may be artificially suppressed by five open safety recalls, including 24V-700, and the vehicle's current non-operational status — caused entirely by Nissan's defective repair. I request NHTSA scrutinize Nissan's repurchase valuation methodology for affected owners. I request NHTSA investigate Nissan's failure to remedy this recall. My preferred remedy remains battery replacement. I should not bear the financial consequences of a repair Nissan certified as complete. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11744060

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The contact stated that while driving approximately 60 MPH, the message that the "Battery was Low" was displayed, and while the vehicle was slowing down, the vehicle regained charge back up to 80%. The contact stated that on another occasion, after the vehicle was parked and charging with a Level 2 charger, the vehicle failed to start the next day. The contact stated that the battery only charged to 61% and the vehicle failed to start up. The message "Service EV System" and the battery warning light were illuminated. A battery tester was connected to the vehicle and indicated that the battery was fully charged. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 56,408.

NHTSA ODI 11742304

There was a recall issued Sept of 2024 and there is still not a timeframe for remedy.

NHTSA ODI 11739956

There is a recall on the level 3 charger that has been outstanding for more than 2 years and they still do not have a remedy. We have to rent a car if we need to drive more than 200 miles.

NHTSA ODI 11739684

Nissan issued a recall notice well over a year ago about batteries catching fire when using the DC fast charging port. They still have not offered a fix. I can't travel long distances with the car since slower level 2 charging is impractical (8 hrs to full recharge). If I sell the vehicle with this limitation, I will have do to so at a substantial loss, so I cannot replace the car. I want a fix, compensation. or a buy-back. I called the local dealership today and they can't even offer a timeline for a fix.

NHTSA ODI 11737941

Manufacturer Recall NumberR24B2 NHTSA Recall Number24V-700 Recall StatusRecall Incomplete, remedy not yet available Summary AFFECTED VEHICLES MAY EXPERIENCE EXCESSIVE LITHIUM DEPOSITS WITHIN BATTERY CELLS, INCREASING THE ELECTRICAL RESISTANCE AND POTENTIALLY CAUSING A FLUCTUATION IN THE STATE OF CHARGE. WHILE AN AFFECTED VEHICLE IS LEVEL 3 QUICK CHARGING, THE INCREASED ELECTRICAL RESISTANCE COULD RESULT IN RAPID HEATING OF THE BATTERY. Safety Risk WHILE AN AFFECTED VEHICLE IS LEVEL 3 QUICK CHARGING, THE INCREASED ELECTRICAL RESISTANCE COULD RESULT IN RAPID HEATING OF THE BATTERY. IF QUICK CHARGING CONTINUES, A BATTERY FIRE MAY OCCUR INCREASING THE RISK OF INJURY. CUSTOMERS ARE INSTRUCTED NOT TO USE LEVEL 3 QUICK CHARGING VIA THE CHADEMO CONNECTOR UNTIL THE REMEDY IS COMPLETED

NHTSA ODI 11737379

I am filing a formal complaint regarding Recall R24B2 (NHTSA 24V-700000) affecting my 2019 Nissan LEAF. Nissan instructed owners not to use Level 3/DC fast charging due to risk of battery overheating and fire. This removes a major advertised feature and substantially reduces the usability and value of the vehicle. Despite the recall being announced in 2024, no timely remedy has been provided. I have experienced the following impacts: Loss of fast charging capability Reduced travel usability Additional charging inconvenience and expenses Diminished vehicle value Ongoing concern regarding battery safety I request one or more of the following: Immediate permanent repair Battery replacement Buyback/repurchase assistance Compensation for loss of vehicle functionality

NHTSA ODI 11736299

* NHTSA Recall Number: 24V-700 * Nissan Campaign Numbers: R24B2, P4A38, P5A22 * Defect: Excessive lithium deposits within battery cells, increasing electrical resistance and creating risk of rapid battery heating and fire during Level 3 quick charging. * Vehicles Affected: Certain 2019-2020 Nissan LEAF vehicles equipped with the CHAdeMO Level 3 quick charging port. Nissan's instruction not to use Level 3 quick charging has the following direct effects on my vehicle and on public safety: * My vehicle has lost a core advertised capability — DC fast charging — for over 19 months and counting. * The vehicle's effective use is limited to short-range, in-town driving. Any trip beyond the practical range of Level 1 or Level 2 charging is foreclosed because there is no safe way to recharge en route. * The market value of the vehicle has been measurably diminished by the open, unremedied recall. * If I were to ignore Nissan's warning and use a CHAdeMO charger, Nissan itself acknowledges the vehicle could catch fire — placing me, my passengers, and bystanders at risk.

NHTSA ODI 11734847

April 20, 2026 NHTSA Safety Complaint I am reporting an unresolved safety issue involving my 2019 Nissan LEAF subject to NHTSA Recall 24V-700. This recall identifies a battery defect that presents a fire risk and requires avoidance of Level 3 (CHAdeMO) charging. There is currently no remedy available and no repair timeline. This restriction significantly limits the usability of the vehicle, which I rely on for daily transportation and work. The vehicle is also subject to a separate HVAC/defrost-related safety issue that may impact visibility and safe operation, also without an available fix. I made multiple documented attempts to resolve this directly with Nissan Consumer Affairs, including a formal escalation sent via certified mail. Nissan has failed to respond. Additionally, prior written correspondence from Nissan referenced an incorrect vehicle model (“Rogue”) despite having my correct VIN on file, raising serious concerns regarding the accuracy of the review conducted on my case. I am continuing to incur financial hardship for a vehicle I cannot safely or practically use. NHTSA records confirm this recall remains incomplete with no available remedy, and that continued use of Level 3 charging presents a risk of battery fire. I am requesting investigation into the lack of remedy and manufacturer response

NHTSA ODI 11732449

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11731219

We have a 2019 Nissan Leaf that I believe is covered under California's Lemon Law. We were unable to properly use the vehicle due to the fast charge DC capabilities being falsely reported by the dealership when we purchased it. We were told to stop using the DC chargers as a fire might break out, thus making the vehicle unsafe to charge at home and unsustainable for our work/life use. Several of the R24B2 recall milestones were missed in rectifying this charging issue and there is seemingly no solution to this dangerous battery issue. Since, the vehicle will also inexplicably drop in battery performance from 70% to 9% when the vehicle is cold and driving uphill with the defroster on. Looking this up on google has shown us that it is the signs of a weak battery, although the dealership says that it's running optimally. We've taken it to the dealership and they cannot replicate the problem and will not help us replace the battery. And since taking it in, the driver's side door now inexplicably won't lock or unlock with a push of a button or key fob. It has to be manually locked or unlocked. Extremely dangerous when walking to my car alone at night and having to now get in through the passenger side to unlock the driver's side door before entering my car. I do not feel safe with this car in the least. The Leaf is only 7 years old but acts like it's 17. A nightmarish purchase on our end that did not live up to the promise of what the dealer sold us. And apparently, it was fully known that the fast-charging DC capability did not work properly when sold to us. We would like to trigger a buy back from Nissan Consumer Affairs to the date when the recall was first announced. Thank you.

NHTSA ODI 11731243

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11730464

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA ODI 11728198

The contact owns a 2019 Nissan Leaf. The contact stated the vehicle was unable to be charged and had become inoperable. The battery warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 143,000.

NHTSA ODI 11728027

The Nissan safety recall 24V-700 has been languishing for 18 months, and Nissan has not repaired our vehicle. We are unable to drive it safely for distance travel because we are unable to use rapid DC chargers due to risk of fire. We are extremely frustrated with Nissan’s failure to act and address this issue in a timely fashion. It is completely unacceptable to not be able to use a car for its intended use for 18 months because of a safety issue.

NHTSA ODI 11728088

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

NHTSA ODI 11727485

The contact owns a 2019 Nissan Leaf. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power before the vehicle shut off. The failure reoccurred frequently. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer and remained with the dealer for approximately one year. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000.

NHTSA ODI 11727223

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was not contacted. The contact stated that the vehicle could not be driven for long distances due to the charging restrictions related to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and declined to buy back the vehicle. The contact had not experienced a failure.

NHTSA ODI 11727279

It has been 1.5 years since this recall (fast charging the battery) was initiated and there is still no remedy. This issue has prevented us from using our vehicle in the manner is which we intended when we purchased it and has cost us money.

NHTSA ODI 11726898

The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact was informed that there was no estimated date for when parts would become available. The contact stated that the recall repair was unavailable for approximately one year. Additionally, the contact stated that the unrepaired recall repair was an inconvenience. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA ODI 11727061