What 251 owners told NHTSA about the 2019 Nissan Leaf (53 Kwh Battery) Bev

MANUFACTURER RECALL CAMPAIGN: Nissan R24B2 / NHTSA Campaign 24V-700 VEHICLE: 2019 Nissan LEAF (13,801 original miles) SUMMARY OF SAFETY DEFECT & REMEDY FAILURE: The manufacturer's safety recall software remedy has failed to stabilize or remedy a known high-voltage battery defect under real-world driving conditions, creating a severe, immediate risk of unexpected vehicle stalling in active traffic. The vehicle was serviced for the R24B2 campaign and returned a baseline "No DTC" stationary scan at 13,801 miles. Immediately upon driving the vehicle into public traffic post-repair, the high-voltage battery pack suffered a severe energy collapse under standard road loads. I documented the failure via an 11-photograph instrument cluster log in real time over a brief 39-minute window: 05:03 PM | 13,801 miles | 100% Battery | 127 mi Range (Trip Start) 05:07 PM | 13,802 miles | 98% Battery | -- mi Range 05:09 PM | 13,802 miles | 96% Battery | 123 mi Range 05:11 PM | 13,803 miles | 94% Battery | 118 mi Range 05:23 PM | 13,807 miles | 89% Battery | 108 mi Range 05:28 PM | 13,808 miles | 87% Battery | 105 mi Range 05:31 PM | 13,809 miles | 85% Battery | 102 mi Range 05:33 PM | 13,810 miles | 84% Battery | 100 mi Range 05:42 PM | 13,813 miles | 81% Battery | 95 mi Range (Trip End) CRITICAL SAFETY HAZARDS: 1. UNEXPLAINED ENERGY DRAIN: The vehicle consumed 19% of its total battery capacity to travel a distance of only 12 miles. This drops the vehicle's functional real-world range to roughly 63 miles on a full charge. 2. INACCURATE RANGE AND RISK OF STRANDING: While the battery charge dropped by nearly 20% in 12 miles, the dashboard continued to display an inflated, mathematically impossible estimate of "95 miles remaining, creating a risk of sudden, unpredictable stranding. 3. CONSIDERED TOGETHER, this proves that the software update fails to accurately remedy or even measure the state of health and safety of the battery, and adds additional safety risks.

NHTSA ODI 11747842

Manufacturer announced a recall regarding L3 charging more than 18 months ago. The announcement included a warning that, under NO CIRCUMSTANCES, should L3 charging be attempted. The announcement included assurances that the fix would be announced by March 2025. In the interim period, two follow-ups have been announced, both coming well after the previous deadline. At this point. I have been unable to use my car in a normal manner, causing us to purchase an additional vehicle to cover the loss of use due to the defect. The manufacturer has offered no fix, no concrete timeline, and no compensation for the loss of use of the vehicle.

NHTSA ODI 11740583

I have been waiting 2.5 years for this recall to be addressed, which far exceeds any standard of a "timeline manner."

NHTSA ODI 11735310

While traveling at normal highway speeds (55 MPH), the vehicle's battery capacity rapidly dropped from 80-90% down to 10% in less than 30 seconds, resulting in activation of the vehicle's "turtle mode" and power throttling, which made it impossible to maintain posted highway speed of 55 MPH. A warning appeared on the dashboard, which stated, "Warning Power Reduced". The vehicle traveled at approximately 40 MPH creating a serious hazard to others on the roadway who were traveling at the posted speed limit of 55 MPH. Upon pulling over to the side of the freeway, the battery charge rebounded back up to 75%, but maintained power throttle, making it unsafe to reenter the roadway, as the vehicle was incapable of accelerating to the posted speed limit of 55 MPH. It was extremely slow to accelerate at all, making it from 0 - 40 in about a minute, which again, was extremely hazardous to others on the roadway. Nissan has since acknowledged that this was due to a factory defect, and covered under their factory warranty. I have attached photos of the warning message displayed, and have videos of the rapid battery loss, but those files are too large to attach.

NHTSA ODI 11732974

When operating the vehicle above the minimum temperature recommended by the manufacturer, the battery state of charge has dropped multiple tens of percentage points in moments while driving on the highway while driving the speed limit. The starting point for the state of charge in this situation was roughly 64% when beginning the trip. This has occurred at roughly 10 degrees Fahrenheit. The vehicle gives a warning that the driver should pull over immediately, which is very dangerous when driving on an interstate highway in traffic. The state of charge dropped into the teens in moments. This cold weather issue was not disclosed when purchasing the vehicle. The minimum operating temperature for the vehicle is -1 to -13 degrees F depending on the operating conditions (charging, driving, etc.). This should not occur at 10 degrees F. A software fix to the battery to slow the state of charge will not remedy the issue with a faulty battery in this case. Why is this accepted when the Chevrolet Bolt vehicles were required to swap their batteries to remedy the issue? I have not had time to bring this into the dealer due to my schedule availability. I will try to reproduce this upcoming winter. Others online have reported this same problem though.

NHTSA ODI 11732334

April 20, 2026 NHTSA Safety Complaint I am reporting an unresolved safety issue involving my 2019 Nissan LEAF subject to NHTSA Recall 24V-700. This recall identifies a battery defect that presents a fire risk and requires avoidance of Level 3 (CHAdeMO) charging. There is currently no remedy available and no repair timeline. This restriction significantly limits the usability of the vehicle, which I rely on for daily transportation and work. The vehicle is also subject to a separate HVAC/defrost-related safety issue that may impact visibility and safe operation, also without an available fix. I made multiple documented attempts to resolve this directly with Nissan Consumer Affairs, including a formal escalation sent via certified mail. Nissan has failed to respond. Additionally, prior written correspondence from Nissan referenced an incorrect vehicle model (“Rogue”) despite having my correct VIN on file, raising serious concerns regarding the accuracy of the review conducted on my case. I am continuing to incur financial hardship for a vehicle I cannot safely or practically use. NHTSA records confirm this recall remains incomplete with no available remedy, and that continued use of Level 3 charging presents a risk of battery fire. I am requesting investigation into the lack of remedy and manufacturer response

NHTSA ODI 11732449

My vehicle is subject to recall number 24V-700 My Nissan case number is 56497817 I have received 4 recall notices (24V-700 beginning 18 months ago. All notices state that Nissan is working open a software fix for this problem, but state that the problem is the result of excessive lithium deposits within certain battery cells, hence level three charging my cause a battery fire. This has a significant impact on my use of this vehicle. There is currently no remedy, although they do apologize for the inconvenience. I request that NHTSA pressure Nissan to provide a battery replacement. This seems to me to also be a warranty issue. If the battery is still under warranty, shouldn't it be repaired of replaced?

NHTSA ODI 11728161

Regarding NHTSA Recall 24V-700 which was first reported in September of 2024. We were told not to use the "fast" charging port because of a fire hazard. Using the slower charging port takes about an extra 8 hours per charge. This was supposed to be fixed in November of 2024. To date....almost 2 years later....not fix is available. This has caused me over 800 additional hours of charging time!!! Nissan should have to pay us for this time as we bought the car with the expectation of using the fast charger.

NHTSA ODI 11728304

Vehicle is subject to Recall R24B2 / NHTSA 24V-700 (battery fire risk during Level 3 DC fast-charging). Nissan issued a "do not use" directive for the CHAdeMO fast-charge port in October 2024 with a projected remedy date of November 2024. As of March 2026 — over 16 months later — no remedy has been provided.The affected component is the high-voltage lithium-ion battery pack. The battery is available for inspection. The defect has been confirmed by Nissan North America via recall notice and by an authorized Nissan dealer (February 2026), who confirmed no remedy is available. No warning lamps or symptoms were observed; the risk is established by Nissan's own recall documentation.Safety risk: Nissan's own recall states that continued Level 3 fast-charging may cause rapid battery heating and fire. The "do not use" directive effectively removes a core advertised feature of the vehicle with no timeline for restoration.I have contacted Nissan Consumer Affairs twice regarding this recall (February 2025 and November 2025) and received no remedy or timeline. Nissan has repeatedly postponed its repair schedule. A second related recall (NHTSA 25V655, October 2025) was subsequently issued covering additional model years, further confirming the defect remains unresolved industry-wide.I am formally demanding a vehicle buyback under NY Lemon Law (GBL § 198-a) and the Magnuson-Moss Warranty Act due to Nissan's failure to remedy this defect within a reasonable time.

NHTSA ODI 11723557

Nissan has instructed us not to use fast charging. However, I do not have a home charger and do not have access to any other charging option besides fast charging. This leaves me in a very difficult position. I am extremely concerned about my family’s safety and my own. I am constantly worried that the vehicle could catch fire at any time while we are inside. This situation has caused significant stress and anxiety, as I no longer feel confident that the car is safe to drive. Given these concerns, I am requesting a buyback so that I can purchase a vehicle that I feel is safe and reliable. I do not want to continue putting my family at risk or live with the constant fear that something could happen while we are on the road.

NHTSA ODI 11719254

Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. The NHTSA's reference number is 24V-700. This problem was first discovered in 2024 and officially reported in September 2024. This is nearly a year and a half ago and limits the usefulness of the vehicle to local driving only. It is ridiculous that a remedy still hasn't been implemented.

NHTSA ODI 11714528

The current recall is over 1 year old and there has been no response from Nissan on Remedy of Battery Recall. The Nissan Dealer and Nissan Help has been unresponsive.

NHTSA ODI 11705853

For my Nissan Leaf 2019, I used DC fast charger to charge up while returning home from another town, with battery below 8%. It charged and got home and plugged in my Level2 charger overnight. In morning it displayed a “Service EV System” error and became undriveable. It would not go into Drive or Reverse. It will go into Neutral or Parking only. When I got it towed to Dealership, they cleared the code and gave back the car as drivable. But when I plugged in Level2 charger overnight, next morning same issue occured. Now Dealership did full diagnostics and tells me the car needs PDM (Power Distribution Module) replaced. Nissan previously issued Service Campaign P9351 for this exact issue, but my VIN is not included. I believe my vehicle has the same defective PDM and poses a safety risk due to sudden loss of drive power. Nissan has declined coverage. I am requesting NHTSA investigate whether the recall should be expanded to include additional affected vehicles. Also there is open Recall R24B2 regarding Lithium Battery getting too hot durinig Fast DC charging for which they don't have the Remedy yet. I recall that only 3-4 weeks before above incident, I had my previous Fast DC charging session, after which I got a message on dashboard saying something like "Battery is very hot". I waited for 10 minutes before driving. Each time I would drive from standstill position, it will accelerate very slowly, but eventually drive OK after speeding up. I came home and let it cool overnight, and did not notice same symptom again until above PDM related issue happened after next Fast DC charging session.

NHTSA ODI 11700893

Nissan has had an open recall for over a year and sent me multiple recall letters for NHTSA Recall Number: 24V-700. This recall has had no remedy to date. It was opened in 2024. I have to commute to work daily and am not able to fast charge my 2019 Nissan leaf anymore. This renders the car useless for my daily driving. I am only able to slow charge and not able to use the car for its intended purpose and original purpose. Please help as the resale of this vehicle has dropped from this recall. I am stuck with a car I cannot use for which it was advertised for. I'm looking into doing a buyback but wanted to start here for help.

NHTSA ODI 11699746

Nissan announced recall R24B2 on September 19, 2024. The vehicle is at risk of overheating/fire when FAST CHARGING. Nissan has not provided ANY solution to this issue in the 14 months the recall has been open. Dealers have no information, Nissan says they are "working" on a software fix but give no date or schedule for repair. The official response from Nissan Corporation has been to tell us that they believe the recall solution of "DO NOT FAST CHARGE" is sufficient and they do not need to provide us any further assistance or compensation. The vehicle cannot be driven further than a single charge will allow because major EV charging station companies have now BANNED Nissan Leaf's from using their stations because of fire risk. This means outside of my HOME, I cannot charge the Leaf AT ALL. There is no usability of a vehicle that cannot be charged or powered outside of the home for risk of fire or damage to the battery. I was charged MORE money to have fast charging and a larger battery in this vehicle to be able to utilize it for ALL of my driving needs, including the ability to fast charge to increase range of the vehicle. Our vehicle had swollen battery modules that had bent or damaged the stacks and required a new battery to be installed due to the swelling of the modules leaving the vehicle unable to power on. Nissan replaced the battery in October 2025, but informed us despite a NEW battery the vehicle STILL CANNOT BE FAST CHARGED, as they are still unsure of how to fix the rapid heating of the cells. The vehicle will likely see the same swelling and degradation of the batteries without a PROPER solution from Nissan, leaving me to minimize any driving of a vehicle I am actively paying for, to avoid risk to my family, home and vehicle.

NHTSA ODI 11697012

Nissan originally notified LEAF owners of a battery cell safety issue more than a year ago. The original solution was promised around March 2025 (six months ago now). This recall has been outstanding for more than a year and limits the long-range driving capabilities of the affected cars. My primary complaint is that Nissan has not addressed this issue in a timely manner and the online information shows outdated status (i.e. "NISSAN IS CURRENTLY DEVELOPING A REMEDY PLAN THAT IS EXPECTED TO BE AVAILABLE by March 2025.). Clearly they are well past this anticipated solution time frame. It makes me wonder if they are doing ANYTHING.

NHTSA ODI 11692090

NHTSA Recall Number24V-700 It has been over 1yr since the recall was issued for fire risk on the Nissan leaf and still no fix is available. Nissan continues to ask users to not charge with level 3 charging which in my leaf was an expensive option. Limits my ability to use my car for longer trips. How much time do they legally have to remedy the issue?

NHTSA ODI 11691428

Per NHTSA ID Number: 24V700000: Summary Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging. Remedy Owners are advised not to use Level 3 quick charging until the remedy is completed. Dealers will update the battery software, free of charge. Interim letters notifying owners of the safety risk were mailed October 10, 2024. A second notice will be sent once the remedy becomes available, anticipated in Quarter 3 of 2025. This is a phased recall. Owners may contact Nissan Customer Service at 1-800-867-7669. Nissan's number for this recall is R24B2. It has been a year with no fix and no remedy in sight, and it is now Quarter 4 of 2025. Level 3 quick charging allows for longer roadtrips and the use of the car has been limited to only local driving since the recall was issued.

NHTSA ODI 11691149

R24B2 Battery recall has been going on for a full year now with remedies being moved every time the date has been reached. Nissan refuses a buyback, but still has no solution to the no fast charging mandate. The car would NOT have been purchased if I had known there is essentially no level 3 charging on this car.

NHTSA ODI 11690044

I purchased by 2019 Nissan leaf brand new from a Nissan dealership. My electric vehicle is our only vehicle and has been effectively disabled for out of town driving by a safety recall for the traction battery for nearly a year. Nissan continues to be unable to repair or resolve this safety recall and has offered no alternatives other than telling me not to fast charge the vehicle for fear of it catching fire. I have spent countless hours talking to a regional specialist and then being escalated to an executive specialist both of which offer no resolution. I want my vehicle repaired and returned to the originally purchased function or repurchased by Nissan. With the multiple delays in repairing this safety recall up to a year now I have no faith in Nissan to reach any satisfactory repair. I no longer want to own or drive this vehicle and the fault lays entirely with Nissan for their handling of this concern. I fear for my families safety when driving or using this vehicle because of the stated risk of electric battery fire. Nissan continues to have failed to offer any repair or inspection of the battery to determine our risk of a vehicle battery fire.

NHTSA ODI 11686719

Inability to use an advertised feature. They advertised 50Kwh CHAdeMO charging to me when I bought the car and now, they're asking me to not use it, I wouldn't accept this with anything else. Smaller dealers won't buy a car under active recall because many times they cannot sell a car under an active recall, which means I'm forced to go to a larger (probably Nissan) dealer only? Additionally, if I were to try to sell as a private party I wouldn't feel right selling a car under active recall and/or not disclosing there's an active recall which may affect my ability to sell or get the best price for it, especially when the recall is as serious as a FIRE RISK when using an advertised and integral feature. I am unable to recharge at home because I do not have an outlet that meets the l2 requirements. Additionally, I live in an apartment so I am unable to charge. This has caused me a mass inconvenience when trying to go to family events and other events that require long distance driving because the L2charger isn't sufficient enough for me to make to it on time to these events

NHTSA ODI 11681050

For details please see: Manufacturer Recall Number R24B2 NHTSA Recall Number 24V-700 This battery issue has been known by the company but not yet addressed, despite them saying there would be a solution by March 2025. Quick charging remains not recommended which is a significant issue when using the vehicle on longer drives or for when more battery-intensive alternate routes are necessary. The ability to quick-charge a battery electric vehicle without worry of overheating or fire is a very low baseline for standard usage, and the company should fix the issue or offer replacement batteries as soon as possible.

NHTSA ODI 11675231

My 2019 Nissan Leaf (VIN: [XXX] ) has a known charging-related defect. The vehicle became undrivable on [XXX], due to its inability to charge. It had previously exhibited the same issue on [XXX]. The dealership (Grand Strand Nissan) has had the vehicle for over a week and has not been able to fix it. They are working with Nissan engineers but no repair or resolution has been found. The issue appears related to a known recall (R24B2), for which no fix is currently available. I have an open case with Nissan Consumer Affairs (XXX), and despite promises, I have not received a response from a regional case manager. The vehicle remains inoperable under warranty, creating a serious safety and mobility risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11671599

My 2019 Nissan Leaf has been under recall since September 2024 (Recall #24V700000) due to being a fire hazard when using Level 3 chargers, also known as fast charging. I understand that issues can take time and specialized parts to resolve a recall. However, it is now 10 months later and Nissan still has no remedy to offer for this issue, leaving me unable to safely utilize this key feature. As a result of this delay, I have not been able to drive my vehicle on longer trips and instead make alternate arrangements like renting a vehicle at my own expense. This is also limiting my ability to sell or trade in the vehicle, which ultimately has diminished its value. While I have not suffered direct physical harm from Nissan's delay in resolving this recall, it has negatively impacted the quality and long-term value of the product.

NHTSA ODI 11671787

2019 Nissan Leaf Battery Recall: 1 year out from recall announcement, still no repair is available, and it is unsafe to use fast charging for risk of fire. Nissan advertised repairs for recall coming in late 2024, then March 2025. It is now July 2025, and still no repair, and Nissan Corporate will not provide a financial remedy. Have spoken with Consumer Affairs, and they claim no obligation. Unable to use the car to travel longer distances (>45min away from home) because fast charging is unsafe. Consumer Affairs gave me run around. Called back 24 hours after initially promised, at 4 minutes before end of work day on a Friday. Once I finally spoke with the Consumer Affairs rep the next Tuesday, they claimed no obligation under my state's laws to remedy the issue. They refused to email the denial letter that contained this response to the issue and stated that I would have to wait for a physical copy to be sent in the mail 4-8 weeks later. I have gone to 2 Nissan dealerships in the last 2 weeks to attempt to get this recall repaired, and they all report the same issue. It is not possible to repair the battery because Nissan has not provided a solution. 1 year later, this "solution" is still in development. I do not have more time to wait. Moreover, I should be covered by the battery warranty up to 100k miles (I have 51k miles on car) and it does not expire until March 2027.

NHTSA ODI 11671312