What 409 owners told NHTSA about the 2019 Honda Civic Hatchback Hybrid

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11621325

UNKNOWN.

NHTSA ODI 11621349

The steering on my 2019 Civic is sticky when making small adjustments to the left and right while driving at both high and low speeds. There is a creaking like noise when turning the wheel to the right while accelerating and while stationary. The stickiness of the steering wheel while driving makes controlling the vehicle difficult. The stickiness of the steering wheel also makes adjustments while driving dangerous as the car jerks to whatever side I am trying to move toward due to the stickiness of the wheel. This issue has been confirmed and recalled in Honda Civics from 2022- onward, but it appears that this recalled issue is occurring in older models, such as my 2019 Civic. No warning lights or messages occurred before this issue. My vehicle was brought to the Honda dealership where they were able to replicate the same noise and stickiness. The CV axle and sway bar links were replaced, but that did not fix the issue. The mechanic stated that the steering rack could need to be replaced as this was a common issue with Honda Civics.

NHTSA ODI 11620051

The steering sticks when making minor adjustments. Could potentially be dangerous if needing to make a quick turn.

NHTSA ODI 11619047

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11618656

Hello, I received a recall notification for my 2019 Honda Civic in May 2024. The recall notice states the fuel pump module may have been an improperly molded impeller. The recall is dated May 2024, I called the Markley Honda dealership in Fort Collins Colorado where I purchased the car and was told they did not have the parts yet. It is now mid October and I have called numerous times including yesterday to be told they still do not have parts. I am very concerned that this has not been fixed in a timely fashion. In the recall it states the car could stall during driving increasing risk of crash or injury. Thank you, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11618784

The contact owns a 2019 Honda Civic Hatchback. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Larry Hopkins (1048 W El Camino Real, Sunnyvale, CA 94087); but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11617900

Car smells like rotten eggs and now wont start. Also, the brake light keeps flashing on the dash. It started flashing twice while driving and now it flashes when you try to start it.

NHTSA ODI 11616597

See attached document for complaint.

NHTSA ODI 11616704

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11616382

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11616007

The contact owns a 2019 Honda Civic. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle jerked. Additionally, the contact stated that the vehicle shuddered while coming to a complete stop. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the sparks plugs and two ignition coil packs were replaced; however, the vehicle was not operating as needed. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

NHTSA ODI 11615160

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11614415

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11614478

I am writing to express my concern regarding a serious issue I encountered with my vehicle. On September 9th while driving, the sunroof of my car spontaneously shattered without any apparent cause or impact. I did not see or hear anything that could have hit the sunroof to result in such damage, and I was driving under normal conditions. This is an alarming safety issue, and I would like to understand how such a failure could occur. It not only caused significant inconvenience but also posed a serious risk to my safety while on the road. I believe this may be due to a defect in the glass or its installation, and I am requesting an immediate investigation into the cause of this incident.

NHTSA ODI 11613672

I am not sur what is causing all of the lights coming on dash as well as all safety features being lost when driving the car. Right now it is but the light and warnings may cut off. Cr stalls at times. Hose keeps coming off the turbo causing the car no to accelerate in traffic. Yes, without any of the features working my safety and others safety is at risk Yes, The vehicle has been in the shop four times in 1 month for the same issue they say its fixed but the lights keep coming back on and I keep losing all safety features in the car. This is an on going issue 7/31 had car serviced for issue 8/10 light back on, hose loose again, 8/12 lights on again. 9/7 light back on have to take car to shop again. This is the 4th time.

NHTSA ODI 11613710

I would like to report an incident on my 2019 Honda Civic Hatchback. On [XXX] around noon, I was merging onto [XXX] in Fremont, CA. As I was was picking speed to merge around 50mph, suddenly my car lost thrust. As I pressed on the accelerator more, my car couldn’t go faster than 30mph. All the warning lights came on. I could have been easily hit by cars behind me picking up speed to merge onto I880. It was a near miss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11611732

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated that several attempts were needed to restart the vehicle. The contact stated that there was no warning light illuminated. The contact stated that after several more failures, the vehicle was towed to a local dealer who diagnosed the vehicle and determined that the battery needed to be replaced. The contact informed the dealer that the battery had recently been replaced. The vehicle was not repaired. The failure mileage was approximately 70,000. Parts distribution disconnect.

NHTSA ODI 11609491

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a fuel odor coming from the vehicle. The contact stated that the vehicle was hesitating while accelerating. There was no warning light illuminated. The dealer was not contacted. The manufacturer was made aware of the issue and confirmed that the diagnostic test would not be paid for unless it was proven that the failure was related to the fuel pump. The contact was informed that based on the failure mentioned in the recall, the symptoms experienced had not been qualified to be prioritized. The contact believed that vehicle should be prioritized for the recall repair. The failure mileage was 93,000. Parts distribution disconnect.

NHTSA ODI 11608234

The car stalls randomly when turning on, and it just cranks but doesn’t start. This has happened to me 6 times already. I took it to Braman Honda Dealer in Miami and they said that because it is not happening "now" referring to the time of the visit. It cannot be identified or repaired. There are no parts available for the recall . What is this? I need someone to help me out.

NHTSA ODI 11608279

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle, the vehicle failed to start up immediately. The contact waited approximately 10 minutes before attempting to start the vehicle again. The failure was intermittent. There were no warning lights illuminated. The dealer was contacted and informed the contact that the vehicle could not be serviced unless the failure was witnessed by the dealer. The manufacturer was made aware of the issue. The failure mileage was 40,000. Parts distribution disconnect.

NHTSA ODI 11608288

The contact owns a 2019 Honda Civic. The contact stated that while her husband was reversing the vehicle in a parking lot, the brake pedal was depressed, but the vehicle experienced unintended acceleration. The vehicle crashed into a parked vehicle. No air bags were deployed. There were no injuries sustained. Additionally, the vehicle experienced unintended acceleration while driving and failed to stop until crossing over an embankment before coming to a complete stop. A police report was filed. The vehicle was towed to a tow yard but had not yet been deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was unknown. The VIN was invalid.

NHTSA ODI 11607017

Fuel pump affected by recall. Vehicle tends to not start at times and leaves me stranded. Honda unable to replace part in timely fashion even though I have gone to the Honda Dealer several times prior trying to get the issue resolved. Paperwork shows open recall. No warning lights. Will need to be able to drive from MCB Camp Pendleton to Washington State to drop car off at home of residence prior to deployment

NHTSA ODI 11606291

The contact owns a 2019 Honda Civic. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated, lost motive power, and almost stalled. The contact responded by releasing and then depressing the accelerator pedal, after which the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The failure mileage was 36,000. Parts distribution disconnect.

NHTSA ODI 11606144

The contact owns a 2019 Honda Civic. The contact stated while driving at various speeds, the steering wheel inadvertently seized. The contact stated that there was a knocking sound coming from the front of the vehicle. The contact also stated that while driving at an undisclosed speed and steering to the right or the left, the steering wheel felt loose. The vehicle was taken to a local dealer, where it was diagnosed with power steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 70,000.

NHTSA ODI 11606202