What 409 owners told NHTSA about the 2019 Honda Civic Hatchback Hybrid

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11605852

Steering wheel sticks and is more noticeable at speeds over 50 mph which results in the car feeling jerky in curves and could cause the vehicle to swerve out of lanes or off the road.

NHTSA ODI 11605887

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11605187

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while her husband was attempting to start the vehicle, the vehicle was started after three attempts. The contact stated that her husband was not aware of any warning lights. The contact stated that the start-up failure was intermittent but was occurring at different times of the day. Additionally, the contact stated that her husband had reported that the vehicle was losing power steering functionality. The contact stated that her husband reported that the failure was intermittent and occurred at various speeds. The contact stated that her husband became aware that the check engine and battery warning lights had illuminated. The contact’s husband had reported that the steering function was returning to normal operation independently. The failure mileage was approximately 30,000. Parts distribution disconnect.

NHTSA ODI 11605203

my 2019 Honda Civic Sport has 2 different recalls and this car has not been fixed or checked by a mechanic at this time, I was sent back home from my appointment at Honda Loma Linda dealership with a promised phone call to resolve the situation, which as today is: 1- car stall's unexpectedly while driving, when this happens it looses power. 2- AC was not working properly since the car was bought in 2022, I set my appointment at Honda dealership but service was denied due to some other vehicles priority, my phone calls were never returned and as today I've been spending out of my pocket trying to fix the issue on my own despite I had it reported to the dealership quite while ago.

NHTSA ODI 11603631

My car started sounding its alarm at 2:30am on its own. After shutting the alarm off and letting it run, I turned it off and entered my house. It repeated five minutes later. I went to drive the car later that day and the battery was inoperable and the acid has neutralized or evaporated. I replaced the battery and the issues continued. Dealer said is was a fuse box issues. Due to cost, I brought the car home. Consulted another mechanic and it is an issue with the Body Control Module. It takes multiple tries to start the car, the fob doesn't lock the car, and it will go into accessory mode by itself.

NHTSA ODI 11603440

The contact owns a 2019 Honda Civic. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact used a jumper cable to attempt to jumpstart the vehicle; however, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,500.

NHTSA ODI 11603186

I was sold a vehicle with no seatbelt in the middle of back seat . I had called the dealer that sold me the car to explain and they told me that why it took me this long to say something that now they think I took the buckle off myself. Very inappropriate for the manager to tell me that nonsense. I don’t sit in the back so I wouldn’t know until I had to buckle my niece in and I couldn’t because there is no buckle in my middle seat in the back. This is a safety hazard and feel very discourage to even make the report because nobody seem to want to help me!

NHTSA ODI 11603284

The contact owned a 2019 Honda Civic. The contact stated that while the niece was driving at an undetermined speed, the braking system had malfunctioned and the vehicle did not stop while the brake pedal was depressed causing the vehicle to crash into the rear of a second vehicle. During the crash, the vehicle was destroyed. The windshield was shattered due to the impact. The driver was later treated for a concussion. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 55,000.

NHTSA ODI 11602260

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11601607

An internal module was not working properly causing the car to not shut off properly and drain the battery. The car alarm would also go off randomly. It was causing there to be issues with starting the car and concern when driving due to the battery potentially not functioning properly and it being strained. A Honda dealer says this is due to an internal module not working properly. One message that appeared was “ keyless access system problem”. But this message did not appear once i started my car again after the batter was drained.

NHTSA ODI 11600244

Drivers side cv axle

NHTSA ODI 11599104

UNKNOWN

NHTSA ODI 11599334

There is a wide majority of Honda owners with cars ranging from 2016-2022 all reporting the same issue of steering sticking resulting in overcorrecting and crashing your car. My 2019 civic today tried to kill me by locking the steering while driving down the highway with a construction wall that the car jerked into. The dealer responded to a request for information about this issue by telling me it will be a $200 diagnostic fee before I can the told anything and that recalls are all they can talk to me about without the fee. This issue is well documented here This is a dangerous car. Please help! See: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11599339

The steering system on our 2019 Honda Civic "sticks" when operating the car. When driving on the interstate, even a small adjustment to stay in one's lane requires a significant force. This causes the car to over-correct once the steering breaks free. At times the force is so high that the lane keeping assist system (LKAS) feature is unable to provide the necessary force to make the correction. Also, when at high speed going around a curve (like on a flyover ramp going from one interstate to another), the wheel is very difficult to move. Typically, a car's steering will tend to move back towards driving straight. This tendency doesn't happen at all. If I don't return the car to straight with significant force, the car will continue the curve and would eventually drive off the road. The steering has been inspected by Honda technicians and they recommend replacing steering gearbox and tie rods. The car has 65,000 miles on it and replacing the steering at this age seems irregular. While I have the latest date I drove the car listed, this is a persistent problem and has been an issue for several months.

NHTSA ODI 11597866

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had failed to start even though a new battery had been installed in the vehicle. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 36,000. Parts distribution disconnect.

NHTSA ODI 11597875

My car is not starting properly due to the recall. I reached out to my dealership and they basically told me there is nothing they can do due to the part being on recall. I am a single mother to a [XXX] daughter and with this being my only form of transportation I cannot afford to get a new vehicle or miss work due to not having a vehicle. I am worried my car will stall in the middle of the road with my daughter in it. I am upset the dealership told me there is nothing they can do when it is primary not my fault there is a recall or parts. I understand but this is unfair to costumers for the company not having back up plans in this type of situations. I cannot continue paying for a car that is broken that is out of my control. Is there a different route we can take for this issue ? A replacement ? A refund ? Anything. I don’t mean to be rude. Just very frustrated and upset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11597894

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and confirmed there was a shortage of parts for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11596942

When making a left turn/curving left or even driving straight on the highway the steering wheel is sticking and or gets stuck turning left. To get out of the stuck portion of the steering wheel requires extra force that feels very unsafe as it pops or jolts. This is very unsafe because while in a left turn when the steering gets stuck instead of naturally straightening, an overcorrection in steering is made when it pops/jolts out of the sticky spots. This a constant issue having to fight the steering wheel driving straight down the freeway, and is quite scary during or coming out of a left turn. When parked or not moving the problem still occurs. My safety and others is put at risk when the sub average driver is unable to make the proper adjustments when the steering gets stuck causing me or whomever driving this car to veer into whatever the steering wheel is stuck pointing at. The problem has been reproduced. NO warning lamps or messages have appeared. I recall this starting about 6 months ago.

NHTSA ODI 11595950

The contact owns a 2019 Honda Civic. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11595535

Steering wheel sticks with left turn. Once on the Highway the steering wheel is tough to bring back straight requiring constant micro readjustments even when going straight. When bringing the steering wheel back to the center from a left turn at slow and highway speed, the steering wheel clicks, notches, and catches making my car unsafe to drive on the highway especially.

NHTSA ODI 11595348

The Carr some times breaks self and the gasoline not passing through the engine

NHTSA ODI 11594972

The contact owns a 2019 Honda Civic. The contact stated that while attempting to make a U-turn, he noticed a slight hesitation in the vehicle. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and the manufacturer were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 3,500. Parts distribution disconnect.

NHTSA ODI 11594790

Steering has a “sticky” feeling. Similar to recall on 22-24 civics. Steering wheel will get stuck in a long turn and require extra force to correct back to center, leading to swerving into other lanes of traffic leading to accident/injuries. Seal in Steering Rack and Pinion fails, creating suction in a turn and leads to stuck steering. Problem confirmed by dealer on car with 63k miles, denied as warranty or tsb. Over $4,000 quoted to replace. No warning lamps or messages displayed. Will lead to accidents and or injuries.

NHTSA ODI 11594353

1. Steering component is malfunctioning. It is available for inspection. 2. Difficulty steering on highway speeds and simple and minor adjustments causes sticky steering, which I have to add force every time to keep my vehicle in a straight line. 3. I have not yet brought the issue to a dealership, but I will have the vehicle inspected to further identify the issue. The problem has been an issue with other civic models as well. 4. Same as question 3. 5. No warning lamps.

NHTSA ODI 11593784