What 462 owners told NHTSA about the 2019 Ford F-350 Crew

The contact owns a 2019 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel diesel particulate sensor needed a manual regeneration. The vehicle was repaired under Ford TSB Numbers: 19-2343 and 21-2052; however, the failure recurred after driving for 2,000 miles. The vehicle was taken back to the dealer, where it was diagnosed that the fuel diesel particulate sensor needed a manual regeneration, and the DEF pump and injector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.

NHTSA ODI 11580116

The front tie rod adjusting sleeve pulled apart from the tie rod end. The threads were stripped off so where you can just pull it off and on. It caused me to drive almost into a tree where I lost complete control of the truck. I did not hit any potholes or bumps that would have caused any damage. There is NO WAY that these two parts should have came apart. This is a severe safety hazard. The tow truck driver said he saw the SAME THING the day before on another Ford truck so clearly this is becoming an issue. I only have 90,000 miles on my truck so there isn't a lot of wear and tear on it either. I have photos of the parts after the incident and I've taken it to my repair shop to get it fixed. He also said that this should have never have happened and its very strange that it did. I had no prior warning of it happening - no shaking, thumping, rattling... nothing to tell me that there was an issue.

NHTSA ODI 11579017

I own a 2019 Ford F-350 SD. While driving 60 MPH and driving over a pothole, the vehicle started to shake uncontrollably and pulling the vehicle to the left. Luckily I was in the left lane and only went onto the berm, If I had been in the right lane I would have hit the vehicle beside me. I pulled over on the side of the road and once I got below 25 miles and hour the vehicle stopped shaking. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 28,400. When is Ford going to be forced to fix this known problem, when someone is killed?

NHTSA ODI 11578413

See attached document for complaint

NHTSA ODI 11576780

The contact owns a 2019 Ford F-350. The contact stated while driving 60 MPH and towing a trailer, the vehicle abruptly came to a complete stop. After a visual inspection, the contact observed that the passenger’s side rear axle had separated from the driveshaft. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the passenger’s side rear axle shaft requiring a replacement. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V688000 (Power Train) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.

NHTSA ODI 11572372

Death Wabble Twice all 6 wheels shook as though falling off. Semi truck behind hit airhorn and locked up brakes to avoid hitting me at 75mph..i had to immediately slow to 20mph to stop castrophe

NHTSA ODI 11572155

Severe uncontrollable shaking of the front wheels. I had to slow down to about 10 miles an hour on the freeway, people has to swerve to avoid me. It has happened 4 times in the last 3,000 miles. The date below is the most recent time it happened. I'll be taking it to the Ford Dealership.

NHTSA ODI 11571379

Steering stabilizer or dampener is not functioning. Experiencing death wobble on freeway every 2 miles when driven over 50. Have reported before and ford refused to fix it because they couldn’t repeat it. The stabilizer on this truck has been replaced three times not by ford.

NHTSA ODI 11566709

The contact owns a 2019 Ford F-350. The contact stated while attaching a Graco Safety First with the latch system, the contact became aware that the vehicle was not equipped with the lower latch for the latch system. The contact had taken the vehicle to a local dealer and was advised that the latching system was not part of the vehicle design and was not offered on any similar model vehicles. The contact stated that the issue was a safety-related failure by the manufacturer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 26,987

NHTSA ODI 11565796

I hit a rather large bump in the road at highway speeds and the steering wheel and whole truck started to shake and wobble extremely violently and i almost lost control. The only way to stop it was to come to a stop.

NHTSA ODI 11562652

It had a tailgate recall, when recall first came out, they wouldn't look at it. It hadn't caused any damage, or wasn't bad enough. Then they didn't have the parts. Now when they have the parts, they will not fix it because it has to many miles on it. Well DUH! It is a work truck. Causing major insurance claims. and I can't get it fixed?

NHTSA ODI 11561778

We started to have issues with our back up camera sporadically working, images appearing fuzzy and now the camera has gone completely blank - blue screen. We use this pickup truck to plow in the winter and the camera is important for that. Not having a working back up camera is a safety hazard under normal conditions as well. The issue is that Ford has a recall on "certain" 2019 F-350 trucks with back up camera issues WHICH ARE THE EXACT SAME ISSUES that are happening with our back up camera. This can not be a coincidence. I have called the Ford recall line and spoke to a representative who told me he would document my issue and forward the call information on to his manager. He told me to report it to the NHTSA as well. This is absolutely the same issue and we are not happy that they won't do right by us and take care of this issue.

NHTSA ODI 11555300

The back up camera will display a blue screen when truck is in reverse. This is a full size truck and I am unable to see behind me when trying to backup. There have been recalls on this issue with ford but apparently my truck is not one of them.

NHTSA ODI 11554444

Super Duty death wobble at 60 mph. Slowed down to around 40 mph for it to stop. Very violent shaking of the entire truck.

NHTSA ODI 11552495

Panoramic sunroof suddenly cracks. Contacted Ford dealership and they told me to go through my insurance. I read up on forums on this issue and it is happening to Ford owners with sunroofs.

NHTSA ODI 11550515

Truck refuses to regen. Find a service bulletin for known MAF problems on the 6.7 engines. This issues cause truck to go into limp mode and can shut truck off with little to no notice. Leaving people stuck possibly in the middle of the road. Cost over $1100 to fix. How is there no recall or even warning to owners that this may be an issue? Just a technical service bulletin for service departments at Ford….

NHTSA ODI 11547210

The contact owns a 2019 Ford F-350. The contact stated that while his client was driving at slow speeds in a parking area, the vehicle suddenly lost electric power steering functionality. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the upper steering column shaft bearings were missing and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000.

NHTSA ODI 11544746

EXCESSIVE SHAKE AND UNCONTROLABLE STEERING WHEN RIDING ON ROUGH SURFACE OR BUMPS IN THE ROAD. EFFECT WILL NOT DISSAPATE UNTIL VEHICLE IS BROUGHT TO A STOP. THIS HAS HAPPENED SEVERAL TIMES RECENTLY.

NHTSA ODI 11544445

Experiencing what’s known as the “death wobble.”

NHTSA ODI 11541984

Sustained steering oscillation on two (2) occasions. July 16th and Aug 4th. Had to slow down both times for it to stop.

NHTSA ODI 11537037

Steering suspension has been failing over and over for months. Several severe incidents while driving 70+ mph down the road. Complete loss of control of the vehicle, uncontrollable death wobbles. One incident put me in a ditch, while the others were near collisions. First incident - was no longer able to drive above 30mph without sever death wobble. After “repairs”, recreated the issue at 75 mph and I’m unable to drive safely above 35 mph. Ford has confirmed many parts needing replacement but will not take ownership in replacing them. First incident -$5,300. Second incident - nearly $2500. There were no warning lamps, messages, or any notification of failure prior to incident. The entire front end of these vehicles need to be recalled. There is a class action lawsuit for a reason. I’m unable to sell my truck, or drive it do to costly RECURRING repairs. I’m fearful for my life in my Ford.

NHTSA ODI 11536566

We are trying to make it out of the mountains of Colorado and back home to Missouri. We have the most horrific shaking on our truck. I am scared to death. This "death wobble" is TERRIBLE! I want someone to know now in case we die! We have a horse trailer loaded down with 4 horses and 2 dogs. There should be a recall for this!!!! Signed [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11530830

The contact owns a 2019 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. Recently, the contact stated that a blank image would appear on the screen while the vehicle was in reverse(R). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

NHTSA ODI 11526990

An OBD2 engine code of P2002 came up, so I took it to my local Ford Dealership. While it was at the dealership, I did a little research and found out that this crack on the DPF filter was a common occurrence on 2017-2020 F250 and F350 Powerstrokes. Ford is aware of this problem but they told me that my warranty would not cover this, as it was a "filter"! This crack is located on the piping right before a flange connection! It is a factory weld that is cracking in every one of this diesel trucks! I was quoted a repair cost of over $6300 ! This is outrageous and I refuse to pay this much for a "filter " because only the dealership can replace it!

NHTSA ODI 11527013

As well as rear camera failure I have the front camera failure. Which is worse cannot see out of the front camera really at all. Looks like a white screen. Safety for others as well as myself are at risk on a daily basis. You cannot see if there's small children or objects in front of your vehicle when you're leaving. Dealership has looked at it. This camera actually started to fail before the rear backup camera. This is a very serious problem and needs to be fixed by Ford immediately a recall needs issued it's a matter of time before someone is killed or a child is killed.

NHTSA ODI 11525234