What 462 owners told NHTSA about the 2019 Ford F-350 Crew

This model has the same Bosh CP4 high pressure fuel pump as the recalled models 2020-2022 and in fact being older the catastrophic failure risk is higher due to additional mileage. If this part fails the engine shuts off with loss of steering and braking even when pulling 15-20K pounds. The safety concern for this year is the same or greater then newer models.

NHTSA ODI 11746669

While sitting at a stop sign, the fuel supply line blue off the fuel filter under the hood. Straying diesel fuel all over. The white clip that hold the hose on had crumbled apart, It soaked the engine with fuel and we were lucky it did not start a fire. The fuel line was reattached and it then blew off again. I had to replace the entire fuel line at a cost of around $1000. Prior to the first event the filter had been on the truck and was being serviced every other oil change in line with the manufactured guidelines. When looking on line this is a major problem with the fuel line and under hood filters causing fires. This needs a repair before more people are hurt

NHTSA ODI 11730641

Failed component was the upper fuel filter/ fuel filter connecting lines located on top of the 6.7 power stroke engine broke and poured diesel all over the engine and into the valley causing the engine and engine bay to catch on fire while driving down the road. Safety was the fact that our entire truck burnt down and there was extreme risk of loss of life and ended up total loss of property. There have been multiple cases of power strokes from 2011-2026 equipped with the 6.7L power stroke diesel engine having this exact same problem due to the poor placement and inadequate materials to be used in high pressure fuel lines and filters. The vehicle was inspected by insurance and they did determine that was the cause of the fire. There were no warnings, we started smelling something and then smoke began coming through the vents. Pulled over and by then the engine bay was on fire and even the fire extinguisher could not put the diesel out and the entire truck was engulfed in flames in a matter of minutes. Ford needs to fix this issue with the placement of their upper fuel filters and should be held accountable to their customers who have suffered loss for this.

NHTSA ODI 11715122

The contact owns a 2019 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The contact stated that after the vehicle was parked and turned off, there was fuel leaking from the engine compartment. The contact became aware that the fuel line was inoperable, causing fuel to leak onto the engine and the exhaust system. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000.

NHTSA ODI 11689016

The fuel filter housing cracked and started pouring diesel out the top and back of the engine. No warning lights going to dealer for replacement. This can be very dangerous for vehicle occupants and another motorist.

NHTSA ODI 11645840

The CP4 fuel pump failed causing the entire fuel system to be replaced. It is the same pump that is covered in the recall for 2020-2024 6.7 engines.

NHTSA ODI 11645134

the CP4 fuel pump sent metal shavings into the fuel injectors and the engine quit. no warning light came on at all. the entire fuel system had to be rebuilt. This happened in the middle of the night on [XXX] in shreveport LA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11639694

[XXX] my 2019 ford f350 extended cab 4x4 6.7 diesel engine caught fire while i was driving on [XXX] i was pulling a small gooseneck horse trailer with 2 live horses inside. I was traveling at 60mph. no modifications to the truck, everything stock. a car pulled along side me pointing to the front of the truck yelling your on fire. immediately got off on an exit ramp, the truck engine died and i lost all power . i tried to put it in park nothing happened. the truck and trailer started to roll backwards off an embankment. i got the emergency brake on. my wife and i exited the truck the whole front end was on fire 50 ft + flames . we got the horses out and away .according to parkhills mo. fire dept truck burned to the ground in less than 15 minutes. they stated it was a fuel fed fire. all the fire crew and responding police officers stated it was a common occurrence for that model ford to catch fire . this truck had 19,967 miles no modifications. no warnings ,no fuel smells .nothing to indicate any problems. truck went from running perfect to burned up in less than 15 minutes. total loss of the truck along with all my personal belongings. we were lucky ourselves and our horses escaped. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11636176

truck showed alert of decreased power twice withing a month. When taken into Ford they sated the fuel pressure pump and fuel rail were damaged due to pump sending metal shaving throughout the fuel system. I have found out through research that this is a common occurrence due to a faulty pump that was originally installed in the trucks around these dates. No recall or alert has been given to owner buying these vehicles and now requires a very expensive repair to correct (with a whole different type of pump) and avoid future issues.

NHTSA ODI 11592778

Truck refuses to regen. Find a service bulletin for known MAF problems on the 6.7 engines. This issues cause truck to go into limp mode and can shut truck off with little to no notice. Leaving people stuck possibly in the middle of the road. Cost over $1100 to fix. How is there no recall or even warning to owners that this may be an issue? Just a technical service bulletin for service departments at Ford….

NHTSA ODI 11547210

Fuel Filter Failed and Is available for inspection: Driving back from Gloucester Ma to Cohoes NY, pulled into Charlton Ma rest stop on I90 parking in truck area fueling lot noticed fluids leaking from engine compartment, upon further inspection found fuel filter spraying diesel fuel all over engine compartment and components. My life, my passengers and surrounding personnel may have been injured or killed if went un noticed for too long while parking next to fuel pumps when engine was running or driving along I 90. There were no warning lights indicating loss of fuel pressure or any sort of engine light on. Luckily I noticed it before it could get out of hand and happened during a week day during business hours a local ford dealer, IDA Ford in Auburn Ma had a fuel filter kit in stock: They also stated they just had another customer a few days earlier with the same issue. Had to Uber to and from dealer to get parts to repair. Poured water on engine to break down diesel fuel over engine to drive back to NY and not cause a fire. Looking online for a recall and don’t see my year of vehicle but just 2021????

NHTSA ODI 11525207

Fuel filter and is available for inspection-Driving back to Cohoes NY from Gloucester Ma pulled into Charlton Ma rest stop to use the restrooms, while getting ready to leave started vehicle and got out waiting for passengers noticed fluids leaking from engine compartment, while inspecting found it was diesel fuel and spraying out of fuel filter on top of engine block. Then noticed a trail of diesel fuel from my path going into rest stop. I parked next to the fuel pumps if that had ignited my life, my passenger and the people in the rest stop life would’ve been endangered. Luckily I caught it before anything happened. I was able to reach a local ford dealer for parts and Uber to and from and repaired. Pouring water over engine to dilute remaining fuel over engine. No warning or engine light came on warning of loss of fuel pressure.

NHTSA ODI 11525210

Filled the tank before arriving home, parked on incline nose down. Not very steep. A few hours later there was a puddle of diesel on the driveway and after inspection it seemed it was leaking from the top of tank. I have no other vehicle and this one cost too much to be doing this at 60000 miles. It is dangerous to drive for fire risk but I have no choice. In 55 years I have never had a fuel tank leak on any vehicle. Looking online there have been many instances under the same conditions. There is no condition that a fuel tank should leak.

NHTSA ODI 11488696

WHILE PARKING, FOOT ON BRAKE, ENGINE INCREASED RPM TO VERY HIGH LEVEL. 2019 TRUCK WITH 41 MILES, VEHICLE WAS STATIONARY.

NHTSA ODI 11195027