What 107 owners told NHTSA about the 2017 Land Rover Range Rover Evoque (convertible)

About a month or so ago, it was raining and I got into my car to drive home from work. I only live about 1.5 miles down the road from my residence and this is the distance I drive (to and from) most days unless I have errands. I noticed I felt a drop of water on the top of my pant leg (mid thigh) but just thought it was where I was getting in the car and scraped against something. As we have had more rain the last couple of weeks, gradually I have noticed drops of water running (interior) down the windshield. Last week it started dropping pretty badly on my clothes and steering wheel so I immediately started wiping it up so that it didn't get inside the electronics. I also purchased a Damp Rid to put in the car until I can get it repaired. Other than driving it back and forth to work, to run errands around town and periodically to see my mother (who lives 30 miles away), the car is garage kept all other times. We don't even take it on vacation as we use my husband's vehicle. I have never had this problem before so I started researching online and noticed there were others having the same problem with Land Rover vehicles. In their experience, they contacted their local Land Rover dealer to take a look at the windshield seal and said it was just wear and tear. I realize my vehicle is now 7 years old (I purchased it in 2020 with 51K miles and it is a 2017 model and just rolled over to 64K miles) but it seems that it has happened too many times to others for it not to be a common denominator. I have not taken pictures but will be glad to submit them when I do. Was going to contact my insurance and local windshield repair company today as we do not have a local Land Rover dealer.

NHTSA ODI 11575619

My SUV currently has 55K miles. The pin came out of the timing chain and the car stopped on a major bridge. The dealership charged me $4,294.24 to fix the vehicle. I thought this was surprising because cars should not have issues with the timing chain this early and below 100K miles. I did a search on the internet and found out there is a petition currently going on right now on change.gov. [XXX] The petition says "Make Jaguar Land Rover recall vehicles with potential timing chain issues." There are thousands of people like me who are experiencing this same issue and the dealerships are charging them thousands of dollars to fix the timing chain when it should actually be a "recall." Please investigate this issue with Jaguar Land Rover and make the issue with the timing chain a major recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11568152

The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. The contact stated there was smoke coming from the engine compartment. The contact stated that a message appeared on the instrument cluster that the vehicle was overheating and to pull over. The contact stated that the vehicle stalled. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the cooling system had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 74,000.

NHTSA ODI 11554343

The contact owns a 2017 Land Rover Range Rover Evoque. The contact stated that there was a strong odor of fuel inside the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was a cracked fuel tank flange assembly. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 17V490000 (Fuel System, Gasoline). The approximate failure mileage was 60,000.

NHTSA ODI 11552867

THE VEHICLE IS DOING THE EXACT BEHAVIOR OF TECHNICAL BULLETIN N206NAS1. THE FUEL GAUAGE INDICATES LOW FUEL AND THE LOW FUEL WARNING LAMP IS ILLUMINATED ALTHOUGH THE FUEL TANK IS KNOWN NOT TO BE EMPTY. THE ENGINE WILL CUT OFF UNEXPECTEDLY WHILE DRIVING AND IT IS CONSIDERED UNSAFE. THIS IS A KNOWN ISSUE AND THE DEALER REFUSED TO GIVE THE VEHICLE A SERVICE UPDATE WITHOUT HAVING THE TECH CHARGE A LARGE FEE TO PLUG IN THE CAR WHEN ITS A KNOWN ISSUE. PLEASE ADVISE.

NHTSA ODI 11544779

Around June of this year, my engine light came on. I took it to my technician, who cleared the code. After an accident on 7/4/23, and after picking the car up from being repaired, the engine light came on again. It is a code that indicates there is a "Cracked or faulty turbo charger". Extensive research has shown this to be a manufacturing defect, which can cause catastrophic failure. The manufacturer, Tata Motors is well aware of this problem and has been since 2011, yet they continued to build cars with this defect. The manifold that the turbo charger is attached to at the back of this transverse engine, has a weld across the entire top. A weld in a manifold of any kind is inappropriate and dangerous. The only option is to have a $6,000 repair done. This is unacceptable and I demand that Tata Motors issue a recall for the years affected.

NHTSA ODI 11544116

I purchased the vehicle one months ago and it has begun stalling while driving, stopping and accelerating. The car shuts off and i had no hazard lights to warn other drivers. The only think i briefly saw pop up was something along the lines of “undetected gears”? It has happened 3 times now and it’s scary and a major safety concern

NHTSA ODI 11543635

The windshield is leaking water in the passenger side. I had to previously take then vehicle in for the same thing in 2019. 2023 it’s the same issue, this is unsafe for myself and my family. I took it to the same dealership that repaired it the first time and was told to call roadside assistance then they put tape on it.

NHTSA ODI 11538975

Upon starting one morning I noticed the vehicle’s steering was heavier than usual. The next day, I heard strange noises like a knocking upon pressing the accelerator, and then the brake. The 3rd day, the steering column started making a scrubbing noise.

NHTSA ODI 11535110

URGENT Vehicle on Freeway abruptly stops to 30 mph and warning light states " emergency restricted driving" 7 times. Had Range Rover Deisel towed to " Jaguar Land Rover of Newport 3 times, (9494854642 Yulissa) 2 times "fixed" only to dangerously recurring, this time they have had it 4 months, with 4 diagnosis and failed repairs, and test failures. I'm affraid to drive it home when they say maybe they fixed it again . This vehicle has had 9 check engine lights and unsafe repairs in 3 years I have 50 texts and 6 repair bills, but I don't know how to download them

NHTSA ODI 11529498

The door lock same time look the door same time not.

NHTSA ODI 11521902

The driver side actuator gave out without warning. I went to work and when I got off as I was going home the light came on notifying me that the door was opened. I had to pull over and strap the door with a belt that I was wearing not mention I was on the highway and it was 5 am.

NHTSA ODI 11519877

See Bulletin N221: Windshield Water Leaks. This is a known Land Rover issue. Water will leak from the windshield as the seal is faulty. I have already had my windshield replaced once and I am experienced the same issue after a couple of years. Land Rover is not covering the full replacement of the windshield or addressing the problem at hand with the way the windshield is sealed.

NHTSA ODI 11516898

As I was accelerating to enter I-495, The check engine light appeared and the engine lost all power and died. The the entire car lost power to include the engine, power steering and power brakes. There was a noise from the engine compartment and the transmission selector know dropped into a powered off position and would not raise up. There was no accident, but it was very close to being an accident. I was able to coast over to the shoulder, but was nearly hit from behind by a tractor trailer as I maneuvered to get out of of the travel lanes. The Range Rover dealer determined the cause to be a broken timing chain. This should not happen on a vehicle that was maintained per manufacture guidance and only had 67,536 miles. The engine had to be replaced.

NHTSA ODI 11496960

First off, my VIN info on the first part of this form did not mention the my car is a convertible With that being said , the car was in my driveway in the rain ( I was working on the garage door so I parked it outside) Its the first time in been in the rain since I owned it. When I pulled it in from the rain I notes water sloshing in the back quarter cavities. My concern is submerged electrical , corrosion. The convertible has back sets and the floor boards are wet I know Land Rover is aware of the problem because they have a TECHNICAL BULLETIN about it (LTB01227NAS1) these letters and numbers was on top of the bulletin. I also went on line and noticed I was not the only Land Rover owner that has this problem. Because this is a convertible there is more reinforced steal on this car so corrosion after time can be a serious issue. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11495631

The issue has to do with the Navigation System. It is so bad, it is dangerous. In Napa, CA the system was telling me to turn the wrong way on a one way street. In Nevada, it nearly took us off a cliff in the mountains. I have advised Land Rover of this issue, but they couldn't care less. I'm not sure if Navigation Systems falls in the safety recall category, but in this case I think it should. Land Rover's position is I can pay for a maps update (over $500), but still no guarantee this will resolve the issue. I'll happily provide you with more details if it will help you determine the dangers or risks into which this system puts its drivers. Someone should really care enough to look into this. I've never had a car with such a horrible Nav system.

NHTSA ODI 11493364

The entire top of windshield is not secured to the vehicle. This was first noticed when water came into the interior cabin while being driven in the rain. Upon further inspection I've discovered even a slight push on the windshield, from the inside of the car, causes the windshield to raise up away from the vehicle. This happens along the entire top of the windshield from driver's side to passenger side of the vehicle. The dealer has inspected the vehicle and confirmed the fix for this is to replace the windshield. I've also made Jaguar Land Rover North America aware this issue is affecting my specific vehicle. They are already aware that this issue is happening - please reference Tech Bulletin N221NAS4 issued on March 20, 2020. However, there has not been a recall, and this repair is not considered a warranty item. There was a 2 month wait to have my vehicle looked at by the dealer, and now an expected 3 month wait for the new windshield to be installed. In the mean time, I believe this is a safety hazard because the windshield will not function properly in a crash. In addition, if driven in the rain, the water rolling down the inside of the windshield or pouring onto the steering wheel and seat of the driver presents a hazard. I have video of the water leaking into the vehicle and also of the windshield movement.

NHTSA ODI 11473207

The contact owned a 2017 Land Rover Range Rover. The contact stated while the vehicle was parked in the driveway, there was an odor coming from the vehicle. The vehicle then exploded and caught on fire. The fire department came to the scene and extinguished the fire. The fire spread to the trees and front of the home. The vehicle was deemed a total loss. The fire department mentioned that the origin of the fire was related to fuel and electrical malfunction starting at the fuel line. The manufacturer was notified of the failure. The failure mileage was 33,000.

NHTSA ODI 11462144

Front Passenger seatbelt does not stay latched which puts any passengers in vehicle in harms way due to faulty buckle. Which in case of wreck could cause bodily harm or death due to faulty equipment. Range Rover states since my vin is not on recall list they will not replace. Local Range Rover service department is going to charge over $400 to replace since they state out of warranty even though vehicle is under 50k miles.

NHTSA ODI 11447748

The contact owns a 2017 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal gasoline odor coming into the interior of the vehicle. There was no warning light illuminated. The contact continued to drive to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,100.

NHTSA ODI 11442887

Original Windshield leaks heavily causing extremely poor visibility in the rain. I paid to have it fixed because I couldn’t see out of it.

NHTSA ODI 11438283

The windshield seal has failed causing leakage and fogged glass in humid or wet weather. This impedes the sight of the driver when glass suddenly is not clear. This has been confirmed by the land Rover dealership and LOTS of people online as a known issue. The issue has also been inspected by insurance. Failed seal was first noticed by the dealership 6/2021. It progressively is getting worse. There have been no chips or cracks in the windshield either. My car is always parked inside so there are no other outside factors to cause the failing of the seal.

NHTSA ODI 11434604

The vehicle breaking system is damaging the ware items (Rotors and Pads) causing the vehicle to shake and shutter and become unsafe when driving on curvy roads and down hill. This vehicle has been in to the dealership 3 times under warranty and the dealership and Land Rover will not diagnose and repair the system problem. The vehicle was in the shop for 56 days and returned un repaired as the vehicle has now gone out of warranty. This is an ongoing issue and caused the vehicle to become uncontrollable. Also the blind spot monitoring system has failed many times and also has been in for repair and never fixed.

NHTSA ODI 11418771

BREAKING ISSUE THAT CAUSED EXTREME VEHICLE SHAKING AND LOSS OF CONTROL, I TOOK THE VEHICLE TO THE DEALER ROYAL LAND ROVER TUCSON THEY INDICATED THE BREAKS AND ROTORS NEEDED REPLACED AND THIS WAS NOT A WARRANTIED ITEM AND THE COST WAS APPROXIMATELY $2,000. I HAD THE BREAKS AND ROTORS REPLACED AND PAID FOR THE REPAIR OUT OF POCKET, ABOUT THREE MONTHS LATER THE THE PROBLEM RETURNED, I RETURNED BACK TO THE DEALER AND THEY AGAIN REPLACED BREAKS AND ROTORS HOWEVER THEY COVERED THE REPAIR. A COUPLE MONTHS LATER THE PROBLEM RETURNED SO I TOOK THE VEHICLE BACK TO THE DEALER AND THEY OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER THE VEHICLE WAS IN THEIR POSSESSION FOR 4 TO 5 WEEKS AND THEY REPLACED BREAKS AND ROTORS ONCE AGAIN, THIS TOOK PLACE ABOUT 2,000 MILES PRIOR TO THE FACTORY WARRANTY EXPIRING. A COUPLE MONTHS PASSED AND THE PROBLEM BEGAN TO COME BACK ABOUT 1,000 MILES AFTER THE FACTORY WARRANTY HAD EXPIRED, SO I SCHEDULED THE VEHICLE IN FOR SERVICE AT THE DEALER, THEY AGAIN OPENED A TECHNICAL ASSISTANCE CASE WITH LAND ROVER AND THIS TIME LAND ROVER DENIED THE REPAIR AS THE VEHICLE WARRANTY HAD EXPIRED. I HAVE MADE NUMEROUS CALLS TO LAND ROVER CUSTOMER SERVICE I SPOKE TO A LADY ON 4/20/21 WHO SAID THEY HAD AUTHORIZED $1,125 IN REPAIRS TO THE DEALER HOWEVER THEY HAD NOT, SHE ALSO SAID SHE WAS GOING TO CALL ME BACK AND SHE DID NOT. THE VEHICLE IS UNSAFE TO DRIVE AS IT LOOSES CONTROL WHEN THE SEVERE SHAKING OCCURS. LAND ROVER REFUSES TO CORRECT THIS ISSUE AS THE FACTORY WARRANTY HAS NOW EXPIRED EVEN THOUGH THIS ISSUE HAS BEEN ADDRESSED MULTIPLE TIMES UNDER WARRANTY. ALSO RIGHT SIDE LANE DEPARTURE WARNING DOES NOT FUNCTION CORRECTLY AND HAS BEEN ADDRESSED MANY TIMES AS WELL

NHTSA ODI 11413525

THE WINDSHIELD IS LEAKING ONTO THE STEERING AND ELECTRICAL PANEL. WHEN WE TOOK THE VEHICLE TO LAND ROVER, THEY TOLD US THAT THE CAR WAS OUT OF WARRANTY (4 MONTHS AGO) AND THAT IT WOULD COST US $1,900. WE'VE ONLY HAD THIS CAR FOR 3 YEARS AND HAVE ALSO HAD TO REPLACE THE MOTOR AND TRANSMISSION.

NHTSA ODI 11406005