Fuel tank shield have rusted and deteriorated to the extent that the fuel tank is no longer protected.
NHTSA ODI 11742355
Home · 2017 Land Rover Range Rover Evoque (convertible) · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
Newest first · 107 complaints · page 1 of 5
Fuel tank shield have rusted and deteriorated to the extent that the fuel tank is no longer protected.
NHTSA ODI 11742355
On [XXX], my 2017 Land Rover Range Rover HSE Td6 diesel (VIN: [XXX] ) suffered a complete, catastrophic engine failure without warning at approximately 70 mph on [XXX] . My wife and our two infant sons (ages [XXX] and [XXX] ) were passengers. There were no prior warning lights or symptoms. The engine stopped instantaneously, eliminating power steering and power brakes while I was overtaking a semi-truck in the passing lane. We narrowly reached the shoulder safely. The odometer read 79,018 miles — inside both limits of the federally mandated 8-year/80,000-mile emissions warranty under 40 CFR §85.2103. The vehicle was 7 years old at time of failure. Hoehn Land Rover Carlsbad diagnosed complete engine failure caused by timing chain guide failure — a known defect pattern in the Ingenium diesel engine. The service manager stated failures like this "aren't that rare" with these engines. Repair estimate: $28,000–$30,000. Jaguar Land Rover North America (Case #[XXX]) denied the warranty claim entirely, offering $800, without ever evaluating the claim under the active federal emissions warranty. Their denial cited only the expired extended CPO warranty and a maintenance gap — neither of which constitutes valid grounds for denying an emissions warranty claim under 40 CFR §85.2103(d), as the manufacturer cannot demonstrate the maintenance gap caused a documented design defect. This failure pattern is documented in JLR Technical Service Bulletins LTB00735 and SSM74184. Land Rover Korea issued a recall for the same timing chain failure in 2020. No equivalent recall was issued in the United States for identical vehicles with identical engines. JLR has refused all requests for review or reconsideration for 24 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11739888
Per a factory recall — NTSB has ordered the following recall; Manufacturer Recall Number D027 NHTSA Recall Number 25V-514 Recall Status Recall Incomplete, remedy not yet available Summary A concern has been identified on certain 2014 and all 2015 to 2017 ModelYear Range Rover (L405) and Range Rover Sport (L494) vehicles where thefront suspension upper knuckle joint could develop a crack. In extremecases this may lead to detachment of the upper suspension arm. Safety Risk In extreme cases where a crack in the front suspension knuckle has developed, this may lead to detachment of the upper suspension arm, which under extreme avoidance maneuver use conditions may compromise the vehicle's controllability and increase the risk of a crash. This has been identified by independent mechanics as well, as a SEVERE safety concern. When this vehicle was taken to Hennessy Land Rover of north atlanta; they advised me that “they didn’t have parts for the recall”. Although they explained to me if I paid out of pocket for the work they had the parts to do the task. Service advisor is Peter Alvarez. SO THEY DON’T HAVE THE PARTS FOR AN NTSB RECALL? UNLESS I HAVE $6000/$7000 For a recall with a “SEVERE SAFETY RISK”? THIS IS ABSOLUTELY INCREDIBLE. THESE PEOPLE SELL $120,000 TRUCKS AND THEN REFUSE TO UNDERTAKE GOVERNMENT MANDATED RECALLS. THEIR EXCUSE IS “WE HAVE THE PARTS BUT ONLY IF YOU BUY THEM”. This is totally unacceptable. I have a wife and a small child who ride in this SUV and have owned the car for 7 of its 9 years on the road. Always immaculately maintained If HENNESSY LAND ROVER (NORTH ATLANTA) refuses to perform government mandated recalls they should not be doing business. Especially with “SEVERE SAFETY RISK— I SAT FOR FOUR HOURS FOR THEM TO COME OUT AND TELL ME THIS — this is my sixth Range Rover. If this is not remedied never again. [XXX] (The car was brought in by one of my assistants). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11731721
My 2017 Land Rover, Range Rover has rusted fuel tank shields. I have owned this vehicle for seven of its nine years and has been babied. When I brought my Range Rover in for a NTSB MANDATED FACTORY RECALL THEY neglected even noting this issue. Which is a very common issue, I brought my rover into Hennessy Land Rover north atlanta on February 10th 2026. My service advisor was [XXX] . Not only did Hennessy north atlanta REFUSE TO REPAIR THE FEDERALLY MANDATED “SEVERE SAFETY” recall regarding my front suspension (may crack leading to a severe accident) as instructed by the NTSB— BECAUSE “THEY DIDNT HAVE THE PARTS FOR THE RECALL” — BUT IF YOU PAY THE $7000 they charge TO FIX THIS ISSUE , HAVING IT DONE IS NO PROBLEM. THE PARTS MAGICALLY APPEAR for $7000. As stated, Hennessy did not even address the fuel tank cover issue. THEY DID NOT BRING IT UP The reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. Land Rover has acknowledged this problem and it's given priority due to the fact that this is a safety issue being that these shields are also responsible for holding the tanks in place. ANOTHER SEVERE SAFETY ISSUE THAT LAND ROVER NORTH AMERICA IS CURRENTLY, SIMPLY IGNORING. TOTALLY UNACCEPTABLE. IF HENNESSY CAN’T DO WHAT IS RIGHT THEY SHOULD BE SHUTTERED AND PETE ALVAREZ SHOULD BE FIRED. Please pass this along to Land Rover North America. This is my sixth Range Rover and after this experience will most likely be my last. I love this truck and I’ve loved all of them I’ve had. I’ve recommended them to friends but this was astonishing. Waited four hours for them to do NOTHING.FIX NOTHING. ADMIT TO NOTHING. ABSOLUTELY INCREDIBLE. Many thanks [XXX] o A.P.C Esq INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11731729
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving 25 MPH, there was smoke coming from the front of the vehicle. A dealer was contacted. The vehicle was taken to Meineke Car Care Center and was diagnosed and determined that the coolant pipe needed to be replaced. The manufacturer was notified of the failure and informed the contact a request for a Goodwill service from the dealer would be sought. The dealer denied the request. The vehicle was not repaired. The approximate failure mileage was 68,570.
NHTSA ODI 11727996
I'd like to report an incidence of manufacturer non-compliance. We've had recall number 25V-514 open since September 30, 2025. The dealership has said that they don't have a part and simply left it at that. I called Land Rover, and they also indicated that they don't have a part. They won't provide any more details. It has now been 176 days since this we received the letter. I'm sure that Land Rover knew about this problem long before the letter was sent. This is a beyond unacceptable timeframe to process this recall. They are putting the lives of consumers at risk. The letter states, "Suspension arm detachment can cause a loss of vehicle handling and control, increasing the risk of a crash." This is a safety issue and they have an obligation to fix it. This is beyond the "reasonable" timeframe to complete a recall.
NHTSA ODI 11727023
I received a notice regarding NHTSA Recall 25V-514 and despite repeated attempts to get the problem fixed, I have repeatedly been told that no solution is available. I am fearful that a failure of the knuckle joint will cause a severe incident resulting in injury or death.
NHTSA ODI 11724034
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA ODI 11722186
What component or system failed or malfunctioned, and is it available for inspection upon request? The steering and driver assistance system appear to be malfunctioning. The vehicle intermittently pulls to the right during lane changes, creating resistance in the steering wheel. Additionally, the blind spot monitoring indicator remains illuminated when the vehicle is stopped. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving at freeway speeds, the vehicle unexpectedly pulled to the right when attempting to change lanes. This required immediate corrective steering to maintain lane position. The condition creates a loss of driver confidence and could result in unintended lane departure or collision. The unexpected steering behavior poses a serious safety risk to myself, passengers, and surrounding vehicles. Has the problem been reproduced or confirmed by a dealer or independent service center? The issue has been experienced multiple times. The vehicle recently had front control arms replaced, but the steering pull and blind spot indicator issue have persisted intermittently. The concern has not yet been fully diagnosed or confirmed as resolved. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has not been inspected by police. It has been serviced by a dealer for suspension-related work. There is an open recall (NHTSA Recall Number 25V-514) with no remedy currently available. Were there any warning lamps, messages or other symptoms prior to the failure, and when did they first appear? A small yellow blind spot indicator light remains illuminated in the side mirrors when the vehicle is stopped. There are no other consistent dashboard warning messages. The symptoms began intermittently prior to the steering pull event and have continued periodically.
NHTSA ODI 11718628
On February/12/2026 I was slowing down normally in a 25mph zone to stop at a red light and just before the moment that my vehicle actually came to a stop I heard a loud breaking sound coming from the front and I felt my vehicle's nose dip down on the passenger side. It was obvious that something major broke so I did not proceed or attempt to drive from that point. I turned on my 4 way flashers and a few angry drivers at the same light expressed their displeasure with me for not proceeding when the light turned green by using finger signals as they drove around me. One passerby in the lane to my right told me that my wheel had come off! The police showed up a few minutes later and they called for a recovery truck. While waiting for the tow truck my husband arrived and he looked at the damage. The damage was an obvious failure of a major suspension / steering component as you could see that the top part of the steering knuckle had broken away from the suspension and the tire was laying out at a 45+ degree angle. Also while waiting for the tow truck I looked up to see if there are any recalls on my vehicle was horrified to learn that there is a major recall for the steering knuckle on my car. I have not received a recall letter or a notification about this serious safety issue which is almost as scary as the thought of this failure happening at highway speeds! After dragging my vehicle on to the flatbed I had the driver tow my vehicle directly to the dealership where I purchased my vehicle when new. >Front passenger steering knuckle break away failure. My vehicle is not repaired at this time so it is available for inspection at the dealership of origin. >Everyone on the road including myself was at risk if this failure happened at normal highway speed because my car would have been uncontrollable! >Has not been inspected at this time as this just happened. >There were no symptoms, drive-ability issues, or warning lights or any indication until the moment of failure!
NHTSA ODI 11717732
Recall 25V-514, they don't have a "remedy" and my vehicle started to show signs of crack appearing on steering knuckles. Local dealer won't do anything about it and because of this I am afraid of driving my vehicle. This is the vehicle I use to carry my kids, and it is the only vehicle I have. I have had to rent out of pocket a car just to take kids to school and back home.
NHTSA ODI 11716130
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving on several occasions at various speeds or while the vehicle was idling, there was an abnormal coolant odor inside and outside the vehicle. There was condensation underneath the front of the vehicle. There was no warning light illuminated, or a message displayed. The vehicle was taken to an independent mechanic; however, the contact was informed that the mechanic would be unable to provide a proper diagnostic result without taking the engine apart. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.
NHTSA ODI 11715480
My vehicle was recently in for service and upon inspection the technician observed a rusted fuel tank shield. The reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. While there is no specific national NHTSA recall for the 2017 Range Rover fuel tank shield rusting out, it is a known issue caused by insufficient protective coating, often leading to severe corrosion where the steel shield meets the aluminum chassis. The issue is commonly discussed as a design flaw, potentially causing the shield holding the fuel tank to fail. Upon researching this issue, Land Rover has acknowledged this problem and has given priority due to the fact that this is a safety issue being that these shields are also responsible for holding the tanks in place. Furthermore, Land Rover will grant me a credit for the repair but the only way I can qualify is if I personally report it to the federal government then a customer experience specialist from Land Rover reaches out to me and offers me a credit.
NHTSA ODI 11713744
GAS TANK SHIELD HAS ROTTED DUE TO GALVANIC CORROSION AS THE FUEL TANK SHIELD IS BOLTED ONTO AN ALUMINUM HEAT SHIELD. THE PAIRING OF THESE TWO DIFFERENT METALS HAS CAUSED THE SHIELD TO BECOME UNSTABLE AND IS PART OF HOLDING THE GAS TANK ITSELF IN PLACE. EXTREMELY UNSAFE.
NHTSA ODI 11712845
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ODI 11712637
I own a 2018 Land Rover Range Rover where the airbag warning light remains illuminated at all times on the dashboard, even when the front passenger seat is empty and no cargo is present on the seat. The warning light for airbag indicatesthat the air bag is not activated and will not work in a collision. The passenger air bag has been inoperable for over 2 years.This issue has persisted for several years, with documented dealer service records dating back to before my warranty expired. The dealer (Land Rover of Palm Beach) diagnosed it as resulting from the front passenger seat movement causing detachment or strain on the wiring harness/connector for the occupant classification system (OCS), which detects passenger presence and controls airbag deployment. The Passenger seat air bag sensor or wiring harness is defective and needs replacement for the passenger side air bag to function. They said that all 2018 Range Rover air bag harnesses are too short and are prone to being detached by seat movements / adjustments. They have repeatedly reset the light and reconnected the harness, but the warning recurs shortly after, indicating an unresolved design or manufacturing defect in the under-seat wiring that is prone to failure from normal seat adjustments. This prevents reliable operation of the passenger frontal airbag, posing a serious safety risk as it may fail to deploy (or deploy improperly) in a crash, endangering occupants. The dealer refuses to install a new larger harness or provide a permanent fix, despite this being a known recurring problem reported by other owners of similar L405 Range Rover models. They say that Land Rover corporate is not providing a newer replacement harness and is not paying for the repairs despite this being a serious safety issue. I request NHTSA investigation into this potential widespread defect to determine if a recall or safety action is warranted. This may be the same problem as reported in NHTSA Campaign # 11500093 & 11693335.
NHTSA ODI 11711243
The contact owns a 2017 Land Rover Range Rover. The contact stated that during routine service, the dealer found severe corrosion on the steel shield under the driver's and passenger’s side fuel tanks. The contact was advised by the dealer that the corrosion was more severe on the driver's side shield and there was a risk that the fuel tank could separate from the frame of the vehicle. The contact called the manufacturer, and the manufacturer was notified of the failure. The contact stated that the manufacturer advised that the steel fuel tank shield was bolted to an aluminum heat shield on the bottom of the fuel tank and was creating a process called galvanic corrosion. The contact was advised by the manufacturer that there was a Technical Service Bulletin covering the repair on model years 2013 through 2016. The contact was advised by the manufacturer representative that the 2017 Land Rover Range Rover was not covered and would not be covered until the manufacturer was requested to do so by the Federal Government. The vehicle was not repaired. The failure mileage was approximately 89,000.
NHTSA ODI 11709606
The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed and coming to a stop, the vehicle made an abnormal, loud knocking sound. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V514000(Steering); however, the parts to do the recall repair were not yet available. The vehicle was taken to a dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy parts were not available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 53,000.
NHTSA ODI 11707765
Odometer Fraud. The contact purchased a 2017 Land Rover Range Rover. The contact stated that by viewing the paperwork signed at the dealer, upon receiving the vehicle, a mileage discrepancy was discovered after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 110,000. It was later discovered that the vehicle’s title mileage was 93,083, and based on the Carfax report, 93,083 and the current mileage on the vehicle was 98,800.
NHTSA ODI 11705845
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, the steering wheel vibrated, and there was an abnormal cracking sound coming from the vehicle. The suspension warning light was illuminated, and a message to not exceed 30 MPH was displayed. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The failure had progressively gotten worse, and the contact was afraid to continue driving the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 81,364.
NHTSA ODI 11705087
The suspension light came on saying that there is a suspension error "leaning when cornering" in yellow. Also the "suspension fault" light "stop safely stop engine" in red comes on. The arms has been replaced, due to a bend because of the weight. The brakes, rotors and sensors are replaced every 3 months because of the weight wearing down the brakes faster than usual. (AND NO I'M NOT USING AFTERMARKET PARTS ALL PARTS ARE OEM PARTS FROM RANGE ROVER). When I reached out to Range Rover they had no solution or suggestions. The best the representative came up with was park your truck. They don't have the parts. Why are these trucks allowed to be on the road. If that's the case replace the whole truck then. This part thats cracked is a flaw on the companys end and now I am expected to walk away from my vehicle and except the lost. I have been trying to get this part fixed for a year now.
NHTSA ODI 11703464
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the steering wheel was shaking abnormally while driving at various speeds and while the vehicle was idling. The dealer was contacted and confirmed that the part for the recall repair was not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 128,000.
NHTSA ODI 11700165
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that no failure was found. The contact was unable to complete the vehicle inspection and registration in the State of California due to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA ODI 11700168
While driving, my husband noticed a clunking or knocking noise coming from the front of the vehicle. He contacted the dealership in September and was told they were experiencing a system outage and could not assist us at that time. We continued to drive the vehicle, and soon after, the steering began to feel loose and started pulling to one side. While I was driving, the car suddenly jerked sharply, and I temporarily lost control of the steering. The vehicle felt increasingly unstable and unsafe to drive. Eventually, the car completely shut off while I was driving on the interstate.
NHTSA ODI 11698522
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA ODI 11696594
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