What 107 owners told NHTSA about the 2017 Land Rover Range Rover Evoque (convertible)

About a month or so ago, it was raining and I got into my car to drive home from work. I only live about 1.5 miles down the road from my residence and this is the distance I drive (to and from) most days unless I have errands. I noticed I felt a drop of water on the top of my pant leg (mid thigh) but just thought it was where I was getting in the car and scraped against something. As we have had more rain the last couple of weeks, gradually I have noticed drops of water running (interior) down the windshield. Last week it started dropping pretty badly on my clothes and steering wheel so I immediately started wiping it up so that it didn't get inside the electronics. I also purchased a Damp Rid to put in the car until I can get it repaired. Other than driving it back and forth to work, to run errands around town and periodically to see my mother (who lives 30 miles away), the car is garage kept all other times. We don't even take it on vacation as we use my husband's vehicle. I have never had this problem before so I started researching online and noticed there were others having the same problem with Land Rover vehicles. In their experience, they contacted their local Land Rover dealer to take a look at the windshield seal and said it was just wear and tear. I realize my vehicle is now 7 years old (I purchased it in 2020 with 51K miles and it is a 2017 model and just rolled over to 64K miles) but it seems that it has happened too many times to others for it not to be a common denominator. I have not taken pictures but will be glad to submit them when I do. Was going to contact my insurance and local windshield repair company today as we do not have a local Land Rover dealer.

NHTSA ODI 11575619

See Bulletin N221: Windshield Water Leaks. This is a known Land Rover issue. Water will leak from the windshield as the seal is faulty. I have already had my windshield replaced once and I am experienced the same issue after a couple of years. Land Rover is not covering the full replacement of the windshield or addressing the problem at hand with the way the windshield is sealed.

NHTSA ODI 11516898

The entire top of windshield is not secured to the vehicle. This was first noticed when water came into the interior cabin while being driven in the rain. Upon further inspection I've discovered even a slight push on the windshield, from the inside of the car, causes the windshield to raise up away from the vehicle. This happens along the entire top of the windshield from driver's side to passenger side of the vehicle. The dealer has inspected the vehicle and confirmed the fix for this is to replace the windshield. I've also made Jaguar Land Rover North America aware this issue is affecting my specific vehicle. They are already aware that this issue is happening - please reference Tech Bulletin N221NAS4 issued on March 20, 2020. However, there has not been a recall, and this repair is not considered a warranty item. There was a 2 month wait to have my vehicle looked at by the dealer, and now an expected 3 month wait for the new windshield to be installed. In the mean time, I believe this is a safety hazard because the windshield will not function properly in a crash. In addition, if driven in the rain, the water rolling down the inside of the windshield or pouring onto the steering wheel and seat of the driver presents a hazard. I have video of the water leaking into the vehicle and also of the windshield movement.

NHTSA ODI 11473207

Original Windshield leaks heavily causing extremely poor visibility in the rain. I paid to have it fixed because I couldn’t see out of it.

NHTSA ODI 11438283

The windshield seal has failed causing leakage and fogged glass in humid or wet weather. This impedes the sight of the driver when glass suddenly is not clear. This has been confirmed by the land Rover dealership and LOTS of people online as a known issue. The issue has also been inspected by insurance. Failed seal was first noticed by the dealership 6/2021. It progressively is getting worse. There have been no chips or cracks in the windshield either. My car is always parked inside so there are no other outside factors to cause the failing of the seal.

NHTSA ODI 11434604

THE WINDSHIELD IS LEAKING ONTO THE STEERING AND ELECTRICAL PANEL. WHEN WE TOOK THE VEHICLE TO LAND ROVER, THEY TOLD US THAT THE CAR WAS OUT OF WARRANTY (4 MONTHS AGO) AND THAT IT WOULD COST US $1,900. WE'VE ONLY HAD THIS CAR FOR 3 YEARS AND HAVE ALSO HAD TO REPLACE THE MOTOR AND TRANSMISSION.

NHTSA ODI 11406005

WHILE DRIVING WATER BEGAN LEAKING THROUGH THE TOP PORTION OF THE HEADLINER RIGHT IN FRONT OF THE DRIVERS FIELD OF VISION. A RUN THROUGH A CAR WASH CLEARLY DISPLAYED WHERE THE LEAK IS COMING FROM. WHAT STARTED AS DRIPS IS NOW WORSE AND DETERIORATING. WE HAVE TO PULL THE CAR INTO THE GARAGE WHEN IT'S RAINING BECAUSE IT'S UNDRIVABLE. THIS CAR WAS PURCHASED LESS THAN 5 MONTHS AGO FROM A HUGE JAGUAR/LANDROVER DEALERSHIP. .

NHTSA ODI 11280454

LETTER FROM CONSTITUENT RE: WASHINGTON LEMON LAW IN REGARDS TO THE ISSUES WITH HER LAND ROVER RANGE ROVER EVOQUE AND WANTING JAGUAR LAND ROVER NORTH AMERICA LLC TO REPURCHASE THE VEHICLE. *LD *TR THE CONSUMER STATED THE VEHICLE FLASHED AN ERROR MESSAGE FOR THE BATTERY, PARKING, ETC FAULTS. THE RPM AND SPEEDOMETER SWEPT FROM LEFT TO RIGHT, BUT HELD RIGHT AND MADE A LOUD BUZZ SOUND. THE FOLLOWING DAY THE VEHICLE WAS DEAD. THE BATTERY WAS REPLACED. THE BRUSHES FROM THE CAR WASH CAUSED THE WINDSHIELD PILLAR COVERS TO SNAP. THE PILLARS WERE REPAIRED. THE VEHICLE REQUIRED MULTIPLE SOFTWARE UPDATES TO REPAIR VARIOUS ELECTRICAL FAILURES. THE VEHICLE WOULD NOT RECOGNIZE THE KEY; THEREFORE, THE VEHICLE WOULD NOT START. THIS FAILURE WAS NOT REPAIRED. *JS

NHTSA ODI 11132588

TL* THE CONTACT OWNS A 2018 N/A LAND ROVER L560. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE DEFROSTER/DEFOGGER DID NOT FUNCTION, MAKING IT DIFFICULT TO NEITHER CLEAR THE WINDSHIELD NOR SEE THE ROADWAY. THERE WAS NO WARNING INDICATORS. THE VEHICLE WAS TAKEN TO THE LAND ROVER JACKSON DEALER LOCATED AT 5320 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39211, PHONE NUMBER 601-326-5600, WHERE A DIAGNOSTIC TEST WAS PERFORMED AND THE TECHNICIAN UPGRADED THE SOFTWARE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE MILEAGE WAS ABOUT 1,220. BEFORE THE MALFUNCTION OF THE DEFROSTER, THE CLIMATE CONTROL DASH STARTING FLICKERING AND WENT OUT FOR ABOUT 3-5 MINUTES. THIS PROBLEM HAS HAPPEN AGAIN (JAN. 13, 2018) THE BACK AND SIDE WINDOWS ARE NOT DEFROSTING. *DT *AS

NHTSA ODI 11055355