What 95 owners told NHTSA about the 2017 Ford Transit High Roof 15 Pass

Van experiences loud harmonic vibration that occurs from about 40-55 mph. The vibrations remained after all tires and wheels have been replaced and balanced. This "loud cycling hum" can be heard over radio and talking. Faster speeds it does subside above 60mph which encourages speeding to not have the noise throughout the interior of the van. This is an on going issue that has been noticed since purchase in Dec of 2018.

NHTSA ODI 11426258

My vehicle is suffering from driveline vibrations, which should be recalled under Ford Safety Recall 19S38. My vehicle build manufacture date and build location fall within the recall window, but for some reason my VIN is not found in the database for this repair to be covered or authorized. To be clear, I am experiencing driveline vibrations at various speeds, which are high frequency, and cause a vehicle pulsing shudder that is relatively violent and loud, causing items in the vehicle to rattle. This recall is a safety concern as Ford describes in their own words: https://ford.oemdtc.com/4634/safety-recall-19s38-driveshaft-flexible-coupling-2015-2017-ford-transit "If the coupling fails, the vehicle will not be able to move under its own power and the disconnected driveshaft may impact and damage the brake and fuel lines. Additionally, the separated driveshaft may allow the vehicle to roll if the vehicle is exited when the transmission is in ‘Park’ but the parking brake is not applied. These scenarios may increase the risk of a crash or injury." There are no warning lamps to identify there is an issue. The vehicle is available for inspection. Ford is requesting a diagnostic fee to address the issue that should be covered under recall as my vehicle's build date and location fall well within the recall window.

NHTSA ODI 11422645

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND SHUDDERED AND JERKED WITHOUT WARNING. THE DRIVER PULLED OVER TO THE SIDE OF THE ROADWAY AND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO AN UNIDENTIFIED ECM FAILURE. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RETRIEVED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MULLINAX FORD OF NEW SMYRNA BEACH (2317 FL-44, NEW SMYRNA BEACH, FL 32168, (386) 267-4980) AND THE ECM MODULE WAS REPLACED. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD RECUR DUE TO WATER LEAKING INTO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

NHTSA ODI 11415296

VEHICLE SHUDDERS UNDER LIGHT ACCELERATION AS IF ONE WAS TO DRIVE OVER RUMPLE STRIPS. SHUDDER IS INTERMITTENT. TAKEN TO FORD DEALERSHIP WHERE THEY SAY TORQUE CONVERTER IS BAD. $3500 DOLLAR REPAIR.

NHTSA ODI 11405980

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED WHILE THE VEHICLE WAS TURNED OFF AND PARKED, THE REAR DRIVER'S SIDE WINDOW EXPLODED. THE VEHICLE WAS TAKEN TO JIM CLICK FORD OF SAHUARITA & GREEN VALLEY (1030 W DUVAL RD, GREEN VALLEY, AZ 85614) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THEY COULD NOT FIX THE WINDOW. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE WINDOW REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO THE LOCAL FORD DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

NHTSA ODI 11399092

DOOR HANDLES BECOME LOOSE AND MOVES TOO MUCH, VEHICLE IS STATIONARY

NHTSA ODI 11387023

TRANSIT VAN EXPERIENCES A RESONATING VIBRATION IN THE DRIVESHAFT OR U-JOINTS JUST AS DESCRIBED IN EXISTING RECALL FOR TRANSIT VANS HOWEVER, MY VAN WAS NOT LISTED AS AFFECTED - I CONTEST AND WOULD CONSIDER IT TO BE AFFECTED. TRIES AND BRAKES HAVE BEEN CHANGED AND NOTHING CHANGED THE VIBRATIONS NOTICED AT 40-50 MILES PER HOUR. THEY SEEM TO DISSIPATE ABOVE 60 MPH. THE VIBRATIONS OR FREQUENCY SEEMS TO BE REOCCURING IN SHORT CYCLES AND MOSTLY AUDIBLE THROUGHOUT THE INTERIOR OF THE VAN. THIS HAS BEEN OCCURING SINCE ACQUIRED THE VAN AN HASN'T CHANGED IN 2 YRS.

NHTSA ODI 11377407

TRANSMISIN JUMPS IN LOW GEARS AND WHEN USING CRUISE CONTROL IT ALSO JUMPS

NHTSA ODI 11374890

REAR AXLE AND WHEEN CAME OFF THE VAN. THE FIVE BOLTS ALL SHEARED OFF AT THE SAME LOCATION. THEY WERE NOT LOSE AND THAT ALL BROKE EVENLY. THE AXLE THEN CAME OFF WITH THE WHEEN AND TIRE ATTACHED AND THE VAN CONTUNED TO MOVE OVER TO THE SHOLDER. THE VAN WAS MOVING AT 35 MPH AND WAS ON A HIGHWAY ON RAMP. NO SKID MARKS ON SCENE AND ALSO NO INJURYS

NHTSA ODI 11363220

THE RIGHT TAIL LIGHT SEAL ISN'T WORKING, ALLOWING MOISTER IN THE LIGHT. THIS IS CORRUPTING THE WHOLE SYSTEM. THE RADIO, AC, RUNNING BOARDS, FIELD MONITORING SENSORS, AIRBAG SYSTEM, ALL TURN OFF AND ON WHILE DRIVING. MY VEHICLE ONLY HAS 38,000 MILES ON IT. THERE A MULTIPLE COMPLAINTS ON YOUTUBE AND OTHER FORD WEBSITES ABOUT THIS ISSUE.THE HOUSING FOR THE TAILLIGHT IS TERRIBLE AND NOT SEALED FOR THE LONG HAUL. THE DEALERSHIP HAS EVEN HAD TO DEAL WITH THIS MULTIPLE TIMES. THEY TOLD ME THERE IS NO CRACKS OR CHIPS THAT WOULD BE CAUSING THIS, JUST IMPROPER SEALING FROM THE FACTORY. IT IS SCARY TO THINK THAT THE AIRBAG SYSTEM FAILS FROM THIS FAULTY TAIL LIGHT.

NHTSA ODI 11343923

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V767000 (POWER TRAIN). THE CONTACT CALLED WYNNE FORD LOCATED AT 1020 W MERCURY BLVD, HAMPTON, VA 23666, AND WAS INFORMED THAT AS PER THE RECALL REMEDY, THE MANUFACTURER WOULD REPLACE THE FLEXIBLE COUPLING EVERY 40,000 MILES UNTIL THE FINAL REMEDY WAS AVAILABLE. THE VEHICLE WAS NOT REPAIRED SINCE THE MILEAGE ON THE VEHICLE WAS 24,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11341649

VEHICLE WILL RANDOMLY SHIFT INTO FIRST GEAR TYPICALLY WHILE GOING DOWN HILL ON INTERSTATE AT SPEEDS OF 70 MPH OR GREATER. THE RESULTING SHIFT CAUSES THE ENGINE TO REV FAR PAST RED LINE AND CAUSES SEVERE UNINTENDED DECELERATION. SITUATION HAPPENS WITHOUT WARNING AND AFTER A FEW MORE HARSH SHIFTS GOES BACK TO NORMAL. CONTACTED MULTIPLE FORD DEALERS WITH NO ANSWER TO PROBLEM.

NHTSA ODI 11316321

I'M HAVING A BIG PROBLEM WITH VIBRATIONS AND NOISE WITH MY VAN. I FEEL A GREAT VIBRATION IN THE STEERING WHEEL AND A GREAT NOISE COMING FROM THE DIFFERENTIAL OF THE CAR.

NHTSA ODI 11311390

WHILE ACCELERATING ON TO A HIGHWAY MY GAS PEDAL BROKE LEAVING ME IN DANGER OF A VEHICLE COLLIDING INTO THE REAR OF MY VEHICLE. THE PEDAL IS MADE OF PLASTIC.

NHTSA ODI 11280749

THERE WERE 9 OF US IN OUR 2017 FORD TRANSIT, DRIVING ON ROUTE 15 81 MILES SOUTH OF LAS VEGAS, NV, WITH THE CRUISE CONTROL ON AT 75 MPH WHEN THE VAN SHUT OFF WHILE IN MOTION. PULLED TO THE SIDE OF THE ROAD. WAITED 2.5 TO 3 HOURS FOR A FLATBED TOW TRUCK WHILE TEMPERATURE WAS 108 TO 109 DEGREES F. VEHICLE TOWED TO FRIENDLY FORD, LAS VEGAS, NV. MILEAGE ON VEHICLE WAS 13,744 MILES. DEALER FOUND FUSE F16 BURNED OPEN AND CODES P025A AND U0109. THEY REPLACED THE FUSE F16 AND ROAD TESTED FOR 15 MILES AND RETURNED THE VAN TO US. THEY CONTACTED FORD TECHNICAL HELP. THAT FUSE POWERS THE FUEL PUMP RELAY AND FUEL PUMP CONTROL MODULE AND PCM. SEEMS LIKE THIS SAME SCENARIO CAN AND WILL HAPPEN AGAIN UNDER THE SAME CONDITIONS. FAILURE MODE WAS WHEN WE WERE DRIVING UPHILL SLIGHTLY AT 1 OR 2 PERCENT UPHILL GRADE WITH 3/8 OF FUEL IN THE TANK. SINCE THEN WE DROVE 400 MILES WITHOUT A PROBLEM. AFRAID TO DRIVE IN THE LEFT CARPOOL LANE BECAUSE IT IS DANGEROUS TO STALL OUT (COULD GET KILLED BY A TRUCK OR BUS)

NHTSA ODI 11246223

TL* THE CONTACT OWNS A 2014 FORD TRANSIT. WHILE DRIVING 15 MPH, AND THE CONTACT WAS JUST ABOUT TO MAKE A LEFT TURN AFTER THE LIGHT TURNED GREEN. ANOTHER VEHICLE RAN THEIR RED LIGHT AND CRASHED INTO THE CONTACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT DID SUSTAIN INJURIES. THEY DID RECEIVE MEDICAL ATTENTION. THE CONTACT SUFFERED A FRACTURED LEFT RIB, A CUT ON THE BACK OF THEIR HEAD AND LEFT SHOULDER AND BACK. THE CONTACT DID HAVE THEIR THREE CHILDREN IN THE VEHICLE WITH THEM. THE CHILDREN WERE NOT INJURED. THEY WERE STRAPPED INTO THEIR CAR SEATS. THE PERSON THAT CRASHED INTO THE CONTACT WAS INJURED. ONE OF THEIR SHOULDERS WAS DISLOCATED. THEY ROAD IN THE AMBULANCE WITH THE CONTACT. THE CONTACT DIDN'T KNOW IF THE PERSON RECEIVED MEDICAL ATTENTION OR NOT. THEIR WAS A POLICE REPORT MADE. THE CONTACT'S INSURANCE DEEMED THE VEHICLE TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,850. *BF CONSUMER STATED PASSENGER ROW 2 LEFT DID NOT LOCK ON IMPACT CAR SEAT NOT RESTRAINED PROPERLY BY TRANSIT SEAT BELT. CHILD WAS NOT INJURED BY IMPACT. CRASH ID XXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

NHTSA ODI 11246084

POWER STEERING STOPS WORKING INTERMITTENTLY.

NHTSA ODI 11241940

POWER STEERING STOPS WORKING INTERMITTENTLY WHILE DRIVING.

NHTSA ODI 11241949

ELECTRICAL THROTTLE BODY FAILED DURING DRIVING. LOST ALL POWER.

NHTSA ODI 11231213

THIS WAS A RENTED VEHICLE FROM ENTERPRISE RENTAL IN HILLSBORO, OR ON 10/12/2018. I WAS GETTING OUT OF THE VAN AND MY ANKLE HIT THE METAL BELOW THE FRONT DRIVERS SEAT AT THE FRONT PORTION OF THE GLIDE MECHANISM(THAT MOVES THE SEAT BACKWARDS AND FORWARDS). THE METAL CUT MY RIGHT INSIDE ANKLE BONE,A CUT ABOUT AND INCH AND QUARTER LONG. IT BLED TERRIBLY AND WAS VERY SWOLLEN OVER THE NEXT COUPLE OF DAYS. THE INJURY GOT INFECTED AND REQUIRED A TRIPS TO THE EMERGENCY ROOM TO MAKE IT BETTER. THE VEHICLE WAS PARKED WHEN THIS HAPPENED. I TOLD ANOTHER LEGAL DRIVER OF THE VEHICLE, AND EVEN AFTER TELLING HIM, HE HIT HIS ANKLE ON THE SAME PIECE OF METAL, BUT HE ONLY HAD A LITTLE SCRATCH. HIS COMMENT TO ME WAS," I EVEN HIT MY ANKLE AFTER YOU SHARED WHAT HAPPENED TO YOUR ANKLE. I FEEL THIS SHARP METAL PIECE SHOULD BE CHECKED OUT TO SEE IF IT IS THAT SAME IN ALL THE TRANSIT VANS. THE RENTAL AGREEMENT NUMBER WITH ENTERPRISE WAS 3RQ72T, I WAS ALSO GIVEN A NUMBER OF 313320. MEDICAL RECORDS CAN PROVIDED UPON REQUEST ## VIN PASSED ## 2017 TRANSIT VAN ##

NHTSA ODI 11230105

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 55 MPH, THE CONTACT HEARD A LOUD UNKNOWN NOISE UNDERNEATH THE FRONT END OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE DRIVESHAFT WAS DISCONNECTED FROM THE TRANSMISSION COUPLINGS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

NHTSA ODI 11210315

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK. UPON INSPECTING UNDERNEATH THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVESHAFT WAS DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED ROBIN FORD, INC (100 N MACDADE BLVD, GLENOLDEN, PA 19036, (610) 586-3600) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN) BY THE SAME DEALER. THE FAILURE MILEAGE WAS 31,000.

NHTSA ODI 11209055

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 47-57 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE POWER STEERING UNIT WAS REPLACED FOUR TIMES DUE TO SEVERAL FAILURES. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF CIRCLEVILLE LOCATED AT 24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138 TO BE DIAGNOSED. THE CONTACT STATED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. THE DRIVESHAFT WAS REPLACED HOWEVER, THE FAILURE RECURRED. SEVERAL SHIM KITS WERE USED TO BALANCE THE DRIVESHAFT HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V103000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: CAS-17564414. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI 11207560

WHILE DRIVING THE VEHICLE IN A NORMAL FASHION, THE ACCELERATOR PEDAL BROKE. UPON INSPECTION OF THE PART, IT IS EVIDENT THE MECHANISM IS COMPRISED OF PLASTIC.

NHTSA ODI 11206755

I HAVE EXPERIENCED A CAR COLLISION DRIVING THE FORD TRANSIT 2017 MODEL WORK VAN. AS I DROVE ON THE HIGHWAY A TRUCK WHICH FAILED TO YIELD TO TRAFFICK JUMPED OUT AHEAD CAUSING ME TO TBONE HIS DRIVER DOOR. I SLOWED DOWN AS MUCH AS I COULD BUT HIT AT LEAST AT 40MPH IN WHICH MY AIR BAGS DID NOT DEPLOY..THE TRUCK I HIT HAD BOTH BAGS DEPLOY BUT MINES DID NOT CAUSING ME TO HIT THE STEERING WHEEL WITH MY KNEES ARM AND TORSO..MY SEATBELTS DID NOT SECURE ME FROM HITTING THESE OBJECTS IN THE CAR AS WELL..I HAVE SUSTAINED FULL BODY INJURIES AND CURRENTLY RECOVERING

NHTSA ODI 11204470