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What 95 owners told NHTSA about the 2017 Ford Transit High Roof 15 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (95)Crash / fire / injury (6)Transmission & drivetrain (40)Engine (16)Electrical system (11)Speed control (6)Brakes (5)Backup camera & sensors (4)Body & structure (4)Steering (4)Airbags (3)Fuel system (3)

4 of 95 complaints match · Body & structure · clear filters

Nov 8, 2025Body & structure

The sliding door does not stay closed. My 5 children are at risk when the door opens while driving. I took it recently to the dealer and they said they fixed the handle and that everything else was fine. That night it opened 3 times within 1 mile.

NHTSA ODI 11698365

Jan 7, 2021Body & structure

DOOR HANDLES BECOME LOOSE AND MOVES TOO MUCH, VEHICLE IS STATIONARY

NHTSA ODI 11387023

Oct 24, 2018Body & structure

PASSENGER SIDE SLIDING DOOR FREQUENTLY COMES OFF THE HINGES AND LATCH DOES NOT HOLD THE DOOR SHUT. THIS VEHICLE HAS HAD THE LATCH REPLACED TWO TIMES IN 2 MONTHS. WHEN THE VEHICLE IS IN MOTION, THE DOORS SLIDES OPEN.

NHTSA ODI 11142384

Nov 2, 2017Body & structureSpeed control

WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS

NHTSA ODI 11042577

Working with the data? Download all 95 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford Transit High Roof 15 Pass verdict →