Home · 2017 Ford Transit High Roof 15 Pass · Complaints

What 95 owners told NHTSA about the 2017 Ford Transit High Roof 15 Pass

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (95)Crash / fire / injury (6)Transmission & drivetrain (40)Engine (16)Electrical system (11)Speed control (6)Brakes (5)Backup camera & sensors (4)Body & structure (4)Steering (4)Airbags (3)Fuel system (3)

Newest first · 95 complaints · page 4 of 4

Apr 24, 2019Backup camera & sensors

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS REVERSED AND DISTORTED. CAMPERS INN RV OF RAYNHAM (720 CHURCH ST, RAYNHAM, MA 02767) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V202000 (VISIBILITY). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 9,910.

NHTSA ODI 11203398

Apr 16, 2019Lights

MY TRANSIT 350 HD WITH DUAL REAR WHEELS FAILED MASS SAFETY INSPECTION BECAUSE IT DOES NOT HAVE A HIGH 3RD BRAKE LIGHT. FORD MANUFACTURED IT THIS WAY DURING 2016 AND 2017. HOW DO I LET THE STATE KNOW THAT THIS IS ACCEPTABLE?

NHTSA ODI 11196651

Feb 21, 2019Transmission & drivetrain

NOISE IN REAR END, STARTED AT 30000 MILES. MOST NOTICEABLE WHEN TURNING A CORNER. FORD RECALLED A SIMILAR PROBLEM WITH RECALL # 17S15 IN THEIR 2017 MODEL YEAR TRANSIT VANS. OF WHICH THIS IS ONE! THE PROBLEM IS THE FLEXIBLE COUPLING IN THE REAR END FAILS CAUSING THE DRIVE SHAFT TO FALL OUT.

NHTSA ODI 11181655

Dec 13, 2018Lights

THE INTERIOR LIGHTS AND NAVAGATION/RADIO SYSTEM WILL NOT TURN OFF. THE DOOR SWITCH IS FAULTY ACCORDING TO THE DEALERSHIP. THE VEHICLE WAS ASSEMBLED AT THE VALENCIA FINAL ASSEMBLY PLANT. THERE ARE RECALLS FOR OTHER FORD TRANSIT VEHICLES FOR FAILING DOOR SWITCHES. I AM CONCERNED FOR SIMULAR FAILURES WITH THE DOOR SWITCH ALLOWING THE DOOR TO OPEN AND ALSO A POSSIBLE ELECTRICAL FIRE CAUSED BY THE MALFUNCTIONING NAVIGATION/RADIO AND INTERIOR LIGHTING SYSTEM NOT TURNING OFF WHILE THE VEHICLE IS STATIONARY.

NHTSA ODI 11161104

Dec 4, 2018Brakes

BREAK CALIBERS HANGING UP IN REAR CAUSING PRE MATURE BREAK PAD WEAR AND ROTOR DAMAGE. CAUSED BREAKS TO WEAR DOWN FASTER AND ROTORS TO GET REPLACED.

NHTSA ODI 11156034

Dec 3, 2018SteeringSpeed control

THIS IS THE SECOND TIME OUR GAS PEDAL HAS SNAPPED AND BROKE OFF WHEN TAKING OFF/ ACCELERATING. IT HAS ALSO SEEMED TO DEVELOP SOME SORT OF STUTTER/BOG/HESITATION THAT SEEMS TO BE LINKED WITH THE COMMUNICATION FROM THE GAS PEDAL TO THE COMPUTER. SOMETIMES WE WILL GO AHEAD AND PULL ON OUT INTO TRAFFIC AND ACCELERATE TO GET UP TO SPEED AND THE VAN WILL BASICALLY FEEL LIKE IT'S STUTTERING/ HESITATING AND WE GIVE IT FURTHER THROTTLE WITH THE GAS PEDDLE, THEN IT WILL FINALLY ENGAGE AND SEEMS TO DROP DOWN SEVERAL GEARS AND SLAM/THRUST FORWARD. WE HAVE CONTACTED OUR LOCAL FORD DEALER MOUNTAIN VIEW FORD OF CHATTANOOGA TN AND THEY HAVE YET TO CORRECT OR REPAIR THIS PROBLEM. OUR VAN IS STILL COVERED UNDER FACTORY WARRANTY. WE HAVE HAD TO SOURCE THE REPLACEMENT PART FROM A JUNK YARD BOTH TIMES IN ORDER TO USE OUR VEHICLE WHICH HAD TO BE TOWED OFF THE ROADWAY. THE GAS PEDAL ASSEMBLY IS MADE OF PLASTIC AND HAS NO BACK STOP TO STOP THE SUSPENDED GAS PEDAL FROM BOTTOMING OUT ONCE IT'S AT FULL ACCELERATION. I HAVE READ ONLINE THIS HAS HAPPENED TO OTHERS DEALING WITH THIS SAME ISSUE. THE PROBLEM IS GOING TO BE WE'RE GOING TO BE MERGING ON TO INTERSTATE AND IT'S GOING TO BRAKE AND LEAVE US STRANDED IN THE MIDDLE OF THE FREEWAY WITH ONCOMI NG TRAFFIC AND NO WAY TO GET OUT OF THE WAY. *DT*JB *BF*JB

NHTSA ODI 11155637

Nov 16, 2018Engine & cooling

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS IDLING, EXHAUST FUMES WERE PRESENT INSIDE THE VEHICLE CABIN. IN ADDITION, THE REAR FLOOR WAS VERY HOT TO THE TOUCH. THE VEHICLE WAS TAKEN TO VELDE FORD (2200 N. 8TH ST, PEKIN, IL) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A SHORTENED EXHAUST PIPE; HOWEVER, THERE WAS NO REMEDY AVAILABLE FROM THE MANUFACTURER. THE EXHAUST PIPE WAS EXTENDED BY AN INDEPENDENT MECHANIC AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 500.

NHTSA ODI 11151919

Oct 24, 2018Body & structure

PASSENGER SIDE SLIDING DOOR FREQUENTLY COMES OFF THE HINGES AND LATCH DOES NOT HOLD THE DOOR SHUT. THIS VEHICLE HAS HAD THE LATCH REPLACED TWO TIMES IN 2 MONTHS. WHEN THE VEHICLE IS IN MOTION, THE DOORS SLIDES OPEN.

NHTSA ODI 11142384

Oct 5, 2018Backup camera & sensors

2017 FORD TRANSIT. CONSUMERS WRITES IN REGARD TO MALFUNCTIONS WITH BACK UP CAMERAS. *AS *TR

NHTSA ODI 11138693

Oct 4, 2018SeatsEquipment

2017 FORD TRANSIT T-350 HD. CONSUMER WRITES IN REGARDS TO BEING SOLD A NEW VEHICLE WHILE UNDER RECALL. *AS THE CONSUMER STATED THERE IS A PROBLEM WITH THE PASSENGER SEAT WHICH DOES NOT LOCK INTO PLACE. *TR

NHTSA ODI 11132528

Sep 17, 2018Electrical system

THE DASH DISPLAY WOULD GO COMPLETELY BLANK INTERMITTENTLY, BEGINNING WITH A CHIME AND "LOW BRAKE FLUID" WARNING. ALL GAUGES WOULD GO TO ZERO AND THERE WAS NO INFORMATION DISPLAYED AFTER A COUPLE OF SECONDS. THIS WOULD OCCUR WHILE TURNING OR ACCELERATING. WE TOOK IT TO A FORD DEALER WHO FOUND MULTIPLE COMMUNICATION FAULTS AND RECOMMENDED REPLACING THE INSTRUMENT CLUSTER. THIS WAS DONE WITH NO CHANGE. I FINALLY TRACED THIS DOWN TO AN UNSECURED WIRING HARNESS THAT GOES UP INSIDE THE RIGHT REAR PILLAR OF THE VEHICLE, WHICH WAS SWINGING AROUND AND SHORTING OUT THE MEDIUM SPEED CAN BUS. I SECURED THE WIRING HARNESS TOWARDS THE INSIDE OF THE VEHICLE WITH A CABLE TIE AND THE PROBLEM HAS NOT RETURNED. BUT IT WAS VERY DISTRACTING WHILE IT HAPPENED. WE HAVE NOT HAD ANY SIMILAR PROBLEM WITH ANY OF OUR OTHER BIG TRANSITS.

NHTSA ODI 11129957

Aug 16, 2018Transmission & drivetrainElectrical system

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR NHTSA CAMPAIGN NUMBERS: 17V408000 (POWER TRAIN) AND 17V668000 (ELECTRICAL SYSTEM). THE DEALER (SUBURBAN FORD OF FERNDALE, 21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000) WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE VEHICLE HAD BEEN PARKED AT THE CONTACT'S RESIDENCE FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 11120442

Aug 10, 2018Seat beltsCrash

SEAT BELT DID NOT WORK WHEN VEHICLE WAS REAR-ENDED. BOLT HOLDING THE SEAT BELT HARNESS CAME OUT OF PILLAR AND WAS FOUND ON THE FLOOR AFTER THE ACCIDENT. THE DRIVER HIT HEAD ON THE STEERING WHEEL AS A RESULT. INSURANCE IS REQUESTING THE VEHICLE BE RELEASED TO SCRAP BUT WE ARE CONCERNED THAT THE EVIDENCE WILL NEED TO BE INVESTIGATED.

NHTSA ODI 11118953

Aug 2, 2018Tires

TL* THE CONTACT OWNS A 2017 FORD TRANSIT EQUIPPED WITH CONTINENTAL TIRES, SIZE: 235/65/16 (NA). THE CONTACT STATED THAT HE WAS AN OWNER OF A VAN RENTAL FACILITY AND CHUNKS OF RUBBER WERE FALLING OFF THE TIRES. THE CONTACT CALLED CONTINENTAL TIRES AND WAS REFERRED TO THE DEALER. THE DEALER (MARLOW FORD, 1021 US-211, LURAY, VA 22835, (540) 743-5128) WAS CONTACTED AND DID NOT ASSIST. THE TIRE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FORD MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE DOT NUMBER, TIRE LINE, AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. THE TIRE FAILURE MILEAGE WAS 29,000.

NHTSA ODI 11115285

Jul 3, 2018Transmission & drivetrainElectrical system

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE DRIVING UNKNOWN SPEEDS, THE 'TRANSMISSION NEEDS TO BE PLACED IN PARK' WARNING MESSAGE ILLUMINATED AND THE INSTRUMENT PANEL WAS BLANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE. THE MECHANIC REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT CALLED THE LOCAL DEALER (AUTONATION FORD SCOTTSDALE, 8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-2827) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 32,000.

NHTSA ODI 11105354

May 10, 2018Latches & locksFuel system

TL* THE CONTACT OWNS A 2017 FORD TRANSIT 250. THE CONTACT STATED THAT THE REAR DOOR OCCASIONALLY FAILED TO LOCK SECURELY. THE VEHICLE WAS TAKEN TO RACEWAY FORD (701 S GOVERNOR WILLIAMS HWY, DARLINGTON, SC 29532, (843) 393-5000) WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL EVEN THOUGH THE FUEL GAUGE INDICATED THAT THERE WERE EIGHT MILES REMAINING BEFORE EMPTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,457. *TT

NHTSA ODI 11092881

Jan 25, 2018

I WORK FOR NESTLE AND WE HAVE A 2107 FORD TRANSIT VAN. FIRST THE VAN SAID TO REPLACE EXHAUST FILTER EVEN THOUGH IT WAS BRAND NEW. THE SMELL COMING FROM THE VENTS WAS SO POWERFUL THEY MADE ME NAUSEATE AND LIGHT HEADED. THE SMELL WAS SO STRING IT STUCK ONTO MY CLOTHES. TIL THIS DAY THEY STILL HAVE NOT BEEN ABLE TO FIND THE CAUSE OR FIX THE PROBLEM. BUT NOW READING THAT OTHER VEHICLES HAD THE SAME ISSUE I KNOW NOW THAT I'M NOT CRAZY OR MAKING THIS UP.

NHTSA ODI 11064918

Jan 25, 2018Electrical systemFire1 injury

TL* THE CONTACT OWNS A 2017 FORD TRANSIT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT NOTICED THAT THE STEREO SPEAKER ABOVE THE FRONT DRIVER'S SEAT STARTED TO SMOKE, AND FLAMES APPEARED FROM TWO WIRES THAT RAN FROM THE SUBWOOFER. THE CONTACT EXTINGUISHED THE FIRE BY UNPLUGGING ALL THE WIRING FROM A WALL COMPARTMENT. THE CONTACT SUSTAINED BURNS TO THE FINGERS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. IN ADDITION, WHEN USING THE GENERATOR, THE POWER FAILED. THE RV WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER CORD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED OR NOT. THE MANUFACTURER STATED THAT THEY WOULD REPLACE THE GENERATOR. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

NHTSA ODI 11064941

Nov 2, 2017Body & structureSpeed control

WHILE ON HIGH SPEED THE CAR COULD VIBERATE AND SOME TIMES ALSO NOT SITTING IN LANE AC IN PASSENGER NOT GOOD ITS THE SAME SYSTEM THEY USE FOR FOR A MALL CAR THINKS KEEP BRAKING LIKE THE PICTURE ATTACHED AND THE CLIP FOR WNDW ISNT SAFE AND STRONG I SHOWED IT FOR FORD ITS A NOW VEHICLE THEY ARE PLAYING AROUND WITH COSTEMERS

NHTSA ODI 11042577

Mar 13, 2017Suspension

UNSAFE SWAYING WHEN PASSING OTHER VEHICLES OR BEING PASSED. SIDE WIND ALSO CAUSES THIS CONDITION.

NHTSA ODI 10960284

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Working with the data? Download all 95 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2017 Ford Transit High Roof 15 Pass verdict →