What 560 owners told NHTSA about the 2017 Ford F-350 Super Crew

WHILE TRAVELING ON A 4 LANE HIGHWAY AT APPROXIMATELY 50 MPH IN TRAFFIC, I HIT A BUMP IN THE ROADWAY AND THE TRUCK STARTED TO SHAKE VIOLENTLY. I HAD TO BRAKE AND SLOW DOWN TO APPROXIMATELY 20 MPH FOR THE SHAKING TO STOP. I FEEL THAT THIS IS A FRONT SUSPENSION/STEERING ISSUE.

NHTSA ODI 11344015

AT 400 MILES DRIVING DOWN THE FREEWAY THE TRUCK STARTED SHAKING AS IF THE FRONT WHEELS WERE COMING OFF, THE DEALERSHIP TOLD US IT MUST BE A BAD ROAD, SAME THING WHEN IT HAPPENED AT 7,000 MILES AND AT 22,000 MILES. AT 35000 MILES WE TOOK IT TO A DIFFERENT DEALER AND THEY KEPT THE TRUCK FOR WELL OVER A MONTH, TO FIX IT. NOW AT 39000 IT STILL HAS THE SAME PROBLEM, IT HAPPENS RANDOMLY, AND WE ARE TAKING IT BACK IN TOMORROW TO BE LOOKED AT. NOW THAT I BOUGHT MY WIFE A TRUCK THAT IS WELL OVER $70,000 SHE NO LONGER FEELS SAFE TO DRIVE IT BECAUSE IT IS SO SCARY TO DRIVE WILE THE FRONT TIRES SHAKE LIKE THEY ARE FALLING OFF. IN SOUTHERN CALIFORNIA TRAFFIC, SHE FEELS LIKE SHE COULD KILL SOMEONE SIMPLY BY LOSING CONTROL WHEN THAT HAPPENS. I HAVE PURCHASED COUNTLESS FORD AUTOMOBILES AND PAID OFF MANY FORD CREDIT AUTO LOANS, AND WE HAVE NEVER HAD ANY COMPLAINTS, NEVER HAD ANY ISSUES, WE MAINTAIN OUR VEHICLE WITH THE FORD MAINTENANCE CONTRACT, WE CARRY A FORD ESP WARRANTY ON ALL OF OUR FORDS AND WE ARE VERY METICULOUS IN TAKING CARE OF OUR VEHICLES... AT THIS POINT WE WANT A NEW TRUCK, AND WE DO NOT FEEL THAT WE SHOULD HAVE TO TAKE THE DEPRECIATION SIMPLY BASED ON THESE PROBLEMS. WE ALSO WANT OUR FORD ESP AND MAINTENANCE CONTRACT TO BE ON THE NEW TRUCK, JUST AS WE HAVE ON THIS TRUCK. *TR

NHTSA ODI 11331616

HAVE EXPERIENCED THE DEATH WOBBLE ON SEVERAL OCCASIONS. EVERYTHING ON THE TRUCK WAS STOCK....TIRES, WHEELS, SHOCKS, AND STEERING DAMPER. HAVE REPLACED SHOCKS, STEERING DAMPER, AND DRAG LINK AND STILL HAVE THE SAME DEATH WOBBLE. WORSE WITH MY FIFTH WHEEL TRAILER HOOKED TO IT WITH A LOAD ON. CAN'T TRAVEL DOWN BACK ROADS IN UPSTATE NY FASTER THAN 25MPH BECAUSE IT GETS SCARY. *TR

NHTSA ODI 11329793

DEATH WOBBLE I HAVE ABOUT 24 THOUSAND MILES ON MY TRUCK AND WHEN I GO OVER BUMPS THE WHOLE TRUCK SHAKES UNCONTROLLABLY. WHEN IT HAPPENS IT'S A STRUGGLE TO KEEP IT IN THE LANE. I AM TERRIFIED TO DRIVE IT AND FORD SEEMS TO BE BLOWING ME OFF ABOUT IT. IT'S BEEN HAPPENING SINCE I GOT THE TRUCK AND HAS BEEN GETTING WORSE. *TR

NHTSA ODI 11327351

AFTER HITTING SOME ROUGH PAVEMENT AT BETWEEN 40 AND 50 MPH ON A COUNTRY HIGHWAY MY TRUCK STEERING WHEEL STARTED TO SHAKE VIOLENTLY. I THINK I WAS IN A SLIGHT TURN AT THE TIME. *TR *BF

NHTSA ODI 11323874

I BOUGHT THIS 2017 F-350 FORD AND AS I WAS DRIVING THE STEERING WHEEL AND THE TRUCK STARTED TO SHAKE VIOLENTLY. I WAS TOLD BUY A FEW FORD CUSTOMERS THAT THEY CALL THIS THE DEATH WOBBLE. I JUST BOUGHT THIS TRUCK TO HAUL HEAVY ITEMS. WHY WOULD FORD RESELL THIS TRUCK KNOWING IT HAS THIS PROBLEM? I AM A 74 YEAR OLD VETERAN AND WHEN THIS HAPPENS ITS VERY HARD TO CONTROL THE STEERING WHEEL. WHY IS THERE NOT A RECALL ON THIS TRUCK? AND WHY HAS NHTSA NOT DONE ANYTHING ABOUT THIS? NOW I AM AFRAID TO DRIVE THIS TRUCK WITH MY FAMILY ANYWHERE.CAN A LAWSUIT BE FILED? IS FORD DOING ANYTHING TO FIX THIS PROBLEM?

NHTSA ODI 11323244

AT SPEEDS OVER 60MPH, THE TRUCK GOES INTO A "DEATH WOBBLE" WHEN A LARGE BUMP, POTHOLE OR BRIDGE EXPANSION JOINT IS ENCOUNTERED. THE STEERING WHEEL SHIMMIES RAPIDLY FROM SIDE TO SIDE, AND THE TRUCK FEELS AS IF IT IS LOSING CONTROL. THE TRUCK MUST BE DECELERATED RAPIDLY TO STOP THE SHIMMY. THIS HAS HAPPENED AT LEAST A DOZEN TIMES, MAKING THE TRUCK DANGEROUS TO DRIVE. THE TRUCK HAS LESS THAN 30,000 MILES. .

NHTSA ODI 11323248

WHEN DRIVING AT HIGHWAY SPEEDS AND YOU GO OVER A CRACK OR BUMP IN THE ROAD THE STEERING WHEEL AND TRUCK WILL SHAKE VIOLENTLY TO THE POINT THAT YOU ALSO MOST LOSE CONTROL OF THE VEHICLE. YOU MUST SLOW DOWN TO SPEEDS BELOW 30 MPH ON THE HIGHWAY TO REGAIN CONTROL OF THE TRUCK.

NHTSA ODI 11322133

MY TRUCK HAS HAD A "DEATH WOBBLE"SINCE IT WAS ABOUT 3 MONTHS OLD. THE FIRST TIME I THOUGHT MAYBE JUST A ROAD CONDITION. IT'S BEEN "FIXED" 3 TIMES BUT HASN'T BEEN CORRECTED YET. IT HAPPENS AT INTERSTATE SPEEDS OF 70+ MPH

NHTSA ODI 11320648

AT 39000 MILES DEVELOPED A MASSIVE FRONT WHEEL SHAKE AT HIGHWAY SPEEDS ON ROUGH ROADS. ROTATED TIRES AND BALANCED. NO CHANGE. REPLACE ALL TIRES WITH SAME AS CAME WITH. DEATH WOBBLE WAS GONE FOR 4000 MILES HAS NOW RETURNED.

NHTSA ODI 11320078

I WAS DRIVING ON THE INTERSTATE AT ABOUT 70 MPH WHEN I HIT A SMALL POT HOLE IN THE ROAD AND MY TRUCK BEGAN TO SHAKE UNCONTROLLABLY. THE STEERING WHEEL WAS SHAKING VIOLENTLY AND I COULD BARELY HOLD ONTO IT. I HAD TO IMMEDIATELY TRY TO GET OUT OF TRAFFIC AND PULL OFF THE SIDE OF THE ROAD TO GET IT TO STOP.

NHTSA ODI 11317122

WHEN TRAVELING ABOVE 60 MPH AND I HIT A RIDGE OR POT HOLE THE FRONT OF THE VEHICLE SHAKES VIOLENTLY. IT HAPPENED THE FIRST TIME AROUND 34,000 MILES. FORD REPLACED THE STEERING STABILIZER AND DRAG LINK, PART OF A TSB. IT HAPPENED AGAIN AT 40,000 MILES.

NHTSA ODI 11315973

WHEN GOING 65MPH OR OVER AND DRIVING OVER A TRANSITION IN THE ROAD, THE VEHICLE STEERING OSCILLATES UNCONTROLLABLY UNTIL YOU DECELERATE TO 35MPH OR UNDER.

NHTSA ODI 11315955

PURCHASED TRUCK A COUPLE WEEKS AGO AND AFTER DRIVING IT ON ROADS TO WORK AT SPEEDS OF 40 MPH AND ABOVE SHOWED HIGH LEVEL OF INSTABILITY WHEN GOING OVER BUMPS AND RAIL ROAD TRACKS ON ROUGH ROADS ESPECIALLY AND VEHICLE WAS HARD TO CONTROL IN TRAFFIC, DEATH WOBBLE IN FRONT END CAUSING SAFETY HAZARDS AND IS VERY DANGEROUS; VEHICLE IS HARD TO CONTROL AND PUTS SAFETY OF MY FAMILY AND OTHERS AT RISK IN THIS HUGE TRUCK. REPORTED TO DEALER AND THEY WOULD NOT HELP ME SAID TO SCHEDULE SERVICE, I DEMANDED MY TRUCK BACK OR A DIFFERENT TRUCK, MANAGER WOULD NEVER RETURN MY CALLS OR EMAILS. SERVICE DOESN'T RESPOND, MANAGERS EITHER, ELECTRICAL KEEPS LOCKING UP AS WELL IN GPS AND INTERIOR CONTROLS AS WELL AS VOICE PROMPTS. THIS IS A LEMON AND WASTE OF 60 GRAND. INTEND TO SEEK LEGAL ACTION AND REPORT THIS SAFETY HAZARD OF ROCKWALL TEXAS FORD SELLING UNSAFE VEHICLES AND LYING TO CUSTOMERS SAYING THEIR VEHICLES HAVE BEEN THRU 200-POINT INSPECTIONS AND SAFE. I REPLACED ALL THE SHOCKS, TIRES, AND WHEELS AND SOME SUSPENSION PARTS HOPING TO HELP THE PROBLEM AND HAVE SPENT OVER 6K AND STILL HAVE NOT FIXED IT, DEALER DOESN'T HELP. THIS SHOULD BE ILLEGAL SELLING UNSAFE VEHICLES AND NOT PROVIDING ANY WARRANTY AS I WAS CHARGED FOR IT WHEN PURCHASED.

NHTSA ODI 11311982

TL* THE CONTACT OWNS A 2007 FORD F-350. WHILE DRIVING 55-65 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY. AFTER THE VEHICLE WAS STOPPED, THE VEHICLE OPERATED AS INTENDED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO EXPERIENCED THE FAILURE AT APPROXIMATELY 30-40 MPH. THE VEHICLE WAS TAKEN TO SUBURBAN FORD LOCATED AT (37000 US-26, SANDY, OR 97055: (503) 668-5511) WHERE IT WAS DETERMINED THAT A FORCED WHEEL BALANCE WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

NHTSA ODI 11311830

AT APPROX. 20,000 MILES MY TRUCK DEVELOPED A ISSUE WHEN EVER I REACHED SPEEDS ABOVE 55MPDS AND HIT A ROUGH PATCH IN ANY ROAD. THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND YOU COULD FEEL THE FRONT END SHAKE. YOU WOULD DROP YOUR SPEED DOWN TO A CRAWL AND IT WILL STOP.

NHTSA ODI 11311842

MY 2017 FORD F-350 HAS STARTED THE WELL KNOWN (DEATH WOBBLE AT SPEED ABOVE 30 MPH AFTER HITTING SEAMS, REPAIRED HOLES AND POT HOLES. IT BECOMES VERY UNSTABLE AT TIMES ON HIGHWAY. I HAD THIS SAME PROBLEM WITH MY 2008 F-350 CREW CAB 4X4. I GUESS FORD DOESN'T SEE THE VIOLENT SHAKE AS A CONCERN.

NHTSA ODI 11311925

EXPERIENCING DEATH WOBBLE. IT CAUSED ME TO LOOSE CONTROL OF THE TRUCK. I HIT UNEVEN PAVEMENT ON THE INTERSTATE, THE WOBBLE BEGAN AND I SPUN 180 WHILE TRAVELING 65MPH ON THE INTERSTATE. FORTUNATELY IT WAS OVERNIGHT WHILE THERE WAS VERY LITTLE TRAFFIC, OTHERWISE I COULD HAVE BEEN KILLED. I HAD THIS SAME PROBLEM WHILE THE TRUCK WAS UNDER WARRANTY AND THE DEALER SAID THEY INSTALLED A STEERING DAMPENER. PROBLEM RETURNED AT A LITTLE OVER 50,000 MILES.

NHTSA ODI 11311340

DRIVING ON THE HIGHWAY BETWEEN 55MPH-75MPH, HIT A ROUGH PATCH AND THE TRUCK BEGINS TO SHIMMY OUT OF CONTROL. THE ONLY WAY TO REGAIN CONTROL IS TO SLAM ON BRAKES.

NHTSA ODI 11311481

RAN ACROSS SLIGHT BUMP ON BRIDGE ON I75 AT 70 MPH AND THE FRONT END STARTED SHAKING VIOLENTLY. HAD TO CROSS IN FRONT OF OTHER TRAFFIC AND COME TO A STOP ON THE SHOULDER TO REGAIN CONTROL OF THE VEHICLE.

NHTSA ODI 11311110

TL* THE CONTACT OWNS A 2017 FORD F-350. THE CONTACT STATED WHILE DRIVING AT 65MPH, THE VEHICLE FRONT END WOBBLED OUT OF CONTROL. THE CONTACT WAS ABLE TO ENGAGE THE BRAKE PEDAL SLOWLY AND BROUGHT THE VEHICLE UNDER CONTROL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM ONEAL FORD 516 SOUTH INDIANA AVENUE SELLERSBURG, IN 47172, (812)-246-4441. THE DEALER TEST DROVE THE VEHICLE AND WAS UNABLE TO RECREATE THE FAILURE. AS A COURTESY THE DEALER INSTALLED A STEERING DAMPER ON THE STEERING WHEEL AND INFORMED THE CONTACT THAT STEERING DAMPER MAY CORRECT THE FAILURE. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS NOT FIXED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 42,588.

NHTSA ODI 11311168

EXPERIENCED UNCONTROLLED SHAKING OF THE FRONT OF THE TRUCK AND INABILITY TO CONTROL THE VEHICLE WELL OVER A DOZEN TIMES WHILE DRIVING DOWN THE ROAD AT SPEEDS OF 45 TO 50 MPH. SLIGHT BUMPS IN THE ROAD CREATE THIS SITUATION. IT'S VERY DANGEROUS AND COULD CAUSE ME TO LOSE CONTROL OF THE VEHICLE.

NHTSA ODI 11309813

WHILE DRIVING AT FREEWAY SPEEDS I WENT ACROSS AN OVERPASS. COMING OFF THE BRIDGE I WENT OVER THE BRIDGE EXPANSION JOINT AND CASED MY PICKUP TO IMMEDIATELY START AN EXTREMELY VIOLENT "DEATH WOBBLE". I HAD TO APPLY BRAKE AND SLOW DOWN TO 35 MPH BEFORE IT WOULD COME OUT OF IT. I HAVE MADE AN APPT WITH THE DEALER THAT I PURCHASED THE TRUCK FROM NEW HOWEVER THEY WERE EXTREMELY NON-NONCHALANT ABOUT MY PROBLEM. IN DOING SOME RESEARCH IT SEEM THAT THIS IS A PROBLEM THE HUNDREDS OF SUPER DUTY OWNERS ARE HAVING WITH NO RECALL YET. I FEEL LIKE IF I WAS NOT AS AN EXPERIENCED DRIVER OR IN ADVERSE WEATHER CONDITIONS I WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL OF MY VEHICLE AND WOULD HAVE CRASHED.

NHTSA ODI 11309153

WHEN DRIVING MY 2017 FORD F350 PICKUP TRUCK AT A SPEED OVER 55 MPH AND HIT A BUMP IN THE ROAD, MY STEERING WHEEL WILL JERK VIOLENTLY LEFT AND RIGHT UNTIL I APPLY THE BRAKES AND REDUCE MY SPEED TO 30 MPH OR LESS. IT CAN OCCUR ON A BUMPY ROAD, WASHBOARD GRAVEL , CONCRETE EXPANSION JOINTS ON THE HIGHWAY, DIPS, OR WHEN TRANSITIONING ON OR OFF A BRIDGE. I'VE GOTTEN THE VIOLENT SHAKING ON BOTH STRAIGHT ROADS AND CORNERS. I HAVE HAD THE DEATH WOBBLE BETWEEN 14 & 16 TIMES. IT FIRST HAPPENED WHEN MY TRUCK HAD APPROXIMATELY 19,000 MILES. ATTEMPTED REPAIRS HAVE BEEN DONE AT FORD UNDER WARRANTY AT 27,969 MILES...30,680 MILES...35,800MILES. MY TRUCK NOW HAS 40,000 MILES AND IS OUT OF WARRANTY.

NHTSA ODI 11309191

WHILE DRIVING ON THE INTERSTATE I HIT AN UNEVEN PIECE OF PAVEMENT WHICH CAUSED MY STEERING WHEEL TO BEGIN SHAKING VIOLENTLY. I IMMEDIATELY DECELERATED IN ATTEMPT TO REGAIN CONTROL AND MAINTAIN LANE POSITION. IT IS A REOCCURRING PROBLEM. EVERY TIME I SEE A BUMP, POTHOLE, UNEVEN PAVEMENT, ETC, IN MY PATH, I GRIP THE STEERING WHEEL AS TIGHTLY AS POSSIBLE AND BRACE FOR THE WORST. I HAVE RESEARCHED THE PROBLEM AND SEEMS TO BE A WELL KNOWN AND VERY SERIOUS PROBLEM AMONG FORD OWNERS. SOMETHING NEED TO BE DONE TO CORRECT THIS PROBLEM IMMEDIATELY. STICKER PRICE ON MY TRUCK WAS 77,250. THAT'S A STEEP PRICE TAG FOR A TRUCK THAT IS BARELY DRIVEABLE. FURTHERMORE, MY CHILDREN RIDE IN THAT TRUCK. THAT'S UNACCEPTABLE. FORD NEEDS TO BE HELD ACCOUNTABLE AND MADE TO FIX THEIR INFERIOR AND DANGEROUS DESIGN.

NHTSA ODI 11309289