What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

The contact owns a 2017 Ford F-150. The contact stated that while closing the sunroof he heard an abnormal noise and the sunroof started open and close. The contact was able to close the sunroof. The vehicle was taken to the dealer and the contact was informed that the frame holding the sunroof was fractured. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 50,000. The VIN was not available.

NHTSA ODI 11484843

Unknown start date. Rear sliding window top rail easily pops off rear window. Symptoms could be clattering behind the rear seats, or water leaking into rear window. Other symptoms are loud road noise from the back seat. Rear window can be unseated from the bottom rail and can be dangerous if this happens while passengers are in the back seat or while driving. My passengers were at danger due to the rear window bouncing. Issue is available for inspection. Dealer has not confirmed reproduction of issue. There were no warnings, suddenly I heard loud road noise and clattering when I hit bumps. Ford will not fix this without replacing entire real sliding window.

NHTSA ODI 11479356

On 4/1/22 while driving the rear glass exploded. There are many reports of this issue online. the vehicle was in a perfectly flat road with no holes and for no apparent reason it just exploded with a very loud bang. Thankfully this happened in a 40-mph zone, i can only imagine what would happen if this occurred at a high rate of speed. this vehicle is not used as a commercial vehicle, and we don't off road...

NHTSA ODI 11459289

Rear defroster started smoking during morning warm up using remote start. Rear windshield was shattered violently. Very dangerous situation to be in. The shattering happened during a drive.

NHTSA ODI 11437082

While driving my vehicle the rear driver's side window completely shattered for no apparent reason. Weather conditions were clear and temperatures were mild (80 degrees). If a passenger would have been in the back seat at that time there could have been serious cuts from glass shards. I have an appointment on Sep. 28, 2021 to have the window replaced by a independent service center.

NHTSA ODI 11434357

Intermittent wipers do not shut off.

NHTSA ODI 11427061

THE FORD F-150 MULTI FUNCTION SWITCH HAS GONE BAD. THE WINDSHIELD WIPERS STAY ACTIVATED IN THE SLOWEST MODE. THIS OBSTRUCTS THE VIEW OF DRIVERS, AND IS DISTRACTING. THE PART NUMBER IS: FL3Z-13K359-AC. THIS MALFUNCTION IS AN ISSUE FOR 2015 MODELS AND NEWER. THERE ARE MANY VIDEOS ONLINE PERTAINING TO THIS MULTI FUNCTION SWITCH MALFUNTION.

NHTSA ODI 11416096

AT 62,000 MILEAGE, THE AC COMPRESSOR HAD TO BE REPLACED AND BELT THAT I WAS WARNED WOULD SEIZE. I AM A FIRST RESPONDER DRIVING INTO OUR NEARBY MOUNTAIN RANGE. WE DROPPED OFF THE TRUCK AT THE SANTA CRUZ, CA FORD DEALERSHIP ON SEP 28, 2020 AND THE JOB WAS COMPLETED ON FRI OCT 2, 2020. THEY SAID IT WAS FIXED. 10 MINUTES LATER THERE WAS NO AC AS WE DROVE HOME. THIS WAS DURING THE CA WILDFIRE SEASON AND DAILY AQI CHECKS FOR HEALTH HAZARDS. I BROUGHT IT BACK IN ON MON, OCT 5, 2020, THEY SAID THEIR MACHINE WAS BROKEN AND THEY HAD TO SEND IT OUT. WE HAD TO DRIVE WITH OUR CHILDREN IN HAZARDOUS WILDFIRE AIR QUALITY ALL OF OCTOBER WITH THE WINDOWS DOWN. THE DEFROST DID NOT WORK EITHER PROPERLY, BLOWS INTO FACE INSTEAD, SO THE WEATHER TURNED ANDRESULTED IN ME GETTING DISPATCHES, DRIVING IN THE DARK THROUGH THE MOUNTAINS WITH NO DEFROST WINDSHIELD FUNCTION. HAZARD. THEIR MACHINE WAS FIXED DEC 18, 2020 SO I BROUGHT IT IN AGAIN. IT DID NOT WORK, AND THE AC AND DEFROST STILL BROKEN AS MECHANICS DETERMINED A CONNECTING PART THEY BROKE OFF IN ATTACHING THE MACHINE TO MY TRUCK AND NOW HAD TO ORDER THAT PART FROM DETROIT. I BROUGHT IT IN JAN 7, 2021 AND IT WAS SUPPOSEDLY ALL FIXED. 3 DAYS LATER NO AC OR DEFROST. I WORK WITH A SHERIFF DEPT WHO HAS HAD THIS OCCUR TO THEIR FLEET OF F150'S THIS LAST YEAR, AND BEEN GIVEN THE RUNAROUND WITH SUPPOSED FIX. THEY AUCTIONED OFF THEIR TRUCKS BECAUSE IT WAS NEVER PROPERLY RESOLVED. THIS SEEMS LIKE A POSSIBLE FORD PART RECALL, AND IS A HAZARD FOR DRIVERS.

NHTSA ODI 11389063

THE REAR WINDOW IN MY FORD F-150 CRACKED. THERE WERE NO PREVIOUS COMPROMISED AREAS AND IT WAS UNTOUCHED WHEN IT HAPPENED. THE VEHICLE HAD BEEN IN MY GARAGE. I HAD USED THE AUTO START TO WARM UP THE VEHICLE IN THE MORNING. IT RAN FOR APPROXIMATELY 15 MINUTES. I PREPARED TO LEAVE FOR WORK AND NOTICED THE LARGE CRACK AND CHUNK MISSING IN THE REAR WINDOW.

NHTSA ODI 11387949

THE WEATHER WAS SLIGHTLY BELOW FREEZING AND MY TRUCK WAS PARKED IN MY DRIVE. I USED THE REMOTE START FUNCTION ON MY KEY FOB TO ALLOW THE TRUCK TO WARM UP BEFORE I GOT IN. AFTER A FEW MINUTES I GOT IN THE TRUCK. WHILE THE TRUCK WAS PARKED AND UPON CLOSING THE DOOR I HEARD GLASS SHATTER BEHIND ME. WHEN I LOOKED THE ENTIRE PLATE OF BACK GLASS ON THE TRUCK HAD, FOR LACK OF A BETTER WORD, EXPLODED. TOP TO BOTTOM AND SIDE TO SIDE THE GLASS HAD COMPLETELY BROKEN. THERE WAS GLASS BOTH INSIDE MY TRUCK AND IN THE BED OF THE TRUCK.

NHTSA ODI 11384596

I USED REMOTE START ON THE TRUCK. THIS ACTIVATES THE DEFROST. IT WAS IN THE GARAGE WITH DOOR DOWN ON THAT SIDE (ANOTHER DOOR WAS OPEN). I WENT OUT AND THE REAR WINDSHIELD WAS COMPLETELY SHATTERED. THERE WAS A BURNING SMELL IN THE TRUCK WHEN I ENTERED. THIS COULD NOT HAVE BEEN DUE TO SOMETHING HITTING IT AS IT WAS ENCLOSED WITHIN THE GARAGE. .

NHTSA ODI 11384333

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS STARTED REMOTELY AND THE CONTACT SMELT BURNING PLASTIC. WHEN THE CONTACT ENTERED THE VEHICLE, THE REAR WINDOW EXPLODED BOTH OUTWARD AND INWARD WITH SOME GLASS ON THE BACKSEAT. THE CONTACT EXITED AND EXAMINED THE VEHICLE AND HE DISCONNECTED THE BATTERY AS A PRECAUTION. THE VEHICLE WAS SITTING WITH THE HOOD OPEN WAITING TO BE TOWED TO THE DEALER (HANNA MOTORS 371 HUME ST, COLLINGWOOD ON L9Y 1W5 705-445-4300). THE CONTACT LIVES IN THE US AND WAS VISITING RELATIVES IN CANADA. THE CONTACT MENTIONED JUST GETTING THE VEHICLE'S WINDOW REPAIRED BY A GLASS INSURANCE COMPANY WAS DIFFICULT AND OFFERED NO ASSISTANCE. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 54,000.

NHTSA ODI 11363364

OPENED THE BACK DRIVER'S SIDE DOOR AND PICKED UP MY WEED EATER STRING OUT OF THE FLOOR AND WHEN I CLOSED THE DOOR THE BACK GLASS BLOWED OUR!!! THE VEHICLE WAS PARKED NOT RUNNING AND SITTING UNDER MY CARPORT .

NHTSA ODI 11353149

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DOOR, THE REAR WINDSHIELD SHATTERED WITHOUT IMPACT. THE CONTACT CALLED GERBER AUTO MALL LOCATED AT P.O. BOX 1600 HWY 17, GREEN COVE SPRINGS, FL 32043, (904)-264-2442, AND WAS PROVIDED THE PHONE NUMBER TO A FACILITY WHERE THE WINDSHIELD COULD BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ODI 11342018

THE F-150 WAS SITTING IN THE DRIVEWAY AND I NOTICED THAT THE REAR WINDOW WAS IN THE PROCESS OF SHATTERING AND FALLING OUT. THERE WAS A BULGE ON THE DRIVERS SIDE AND GLASS HAD FALLEN OFF THE EDGE ABOUT THREE QUARTERS OF THE WAY AROUND THE WINDOW. TEMPERATURE WAS 88 WITH CLOUDS AND THE TRUCK WAS IN THE SHADE. I OPENED THE PASSENGER REAR DOOR AND THE COMPLETE REAR WINDOW, EXCEPT THE SLIDING WINDOW(ELECTRICALLY OPERATED) WAS COMPLETELY SHATTERED. AS I SHUT THE REAR DOOR, GLASS STARTED FALLING OUT OF THE BULGED AREA, I CALLED ALL STAR FORD IN KILGORE, TX, WHO SOLD THE TRUCK TO ME AND THEY WERE NO HELP. I HAD THE EXTENDED WARRENTY, BUT GLASS IS NOT COVERED.

NHTSA ODI 11337533

THE REAR WINDSHIELD OF MY 2017 F150, HAS RANDOMLY EXPLODED AND SHATTERED INTO A MILLION DIFFERENT PIECES. THIS OCCURRENCE HAS HAPPENED 2 TIMES NOW. BOTH TIMES THERE WAS NO EXTERNAL CAUSE FOR THE WINDOW SHATTERING. THE FIRST OCCURRENCE HAPPENED WHILE CLOSING THE DRIVERS DOOR WHEN THE CAR WAS PARKED, THE OTHER OCCURRENCE HAD WHILE SIMPLY DRIVING IN A NEIGHBORHOOD ROAD. THERE'S NOT EXPLANATION FOR WHY THE REAR WINDSHIELD EXPLODES, NOR IS FORD WILLING TO COVER IT.

NHTSA ODI 11307658

WAS USING MY REMOTE START WITH REAR WINDOW DEFROST THIS MORNING. AS I WAS STANDING OUTSIDE THE TRUCK AND MY WIFE WAS INSIDE WITH ALL DOORS SHUT, THE REAR WINDSHIELD SPONTANEOUSLY SHATTERED. THE TRUCK WAS NOT MOVING AND THERE WAS IMPACT TO THE WINDOW.

NHTSA ODI 11266489

VEHICLE WAS PARKED IN MY GARAGE AND NOT STARTED. OWNER OPENED THE FRONT PASSENGER SIDE DOOR TO RETRIEVE ITEMS LOCATED IN THE PASSENGER SEAT. WHEN OWNER CLOSED THE DOOR, THE BACK WINDOW OF THE VEHICLE EXPLODED OUTWARD. THIS CAUSED SMALL PIECES OF SHATTERED GLASS TO LAND INSIDE THE TRUCK BED AND FALL BETWEEN THE CAB AND BED OF THE TRUCK. AS VEHICLE WAS BEING DRIVEN TO THE FORD DEALERSHIP AND BACK HOME, SMALL PIECES OF GLASS WERE DISPERSED WITHIN THE CAB OF THE TRUCK ACROSS THE BACK SEAT. THE WINDOW HAD NO PREVIOUS DAMAGE AND THE TRUCK REMAINS PARKED IN OWNER'S GARAGE EXCEPT WHEN IN USE. NO ENVIRONMENTAL FACTORS CONTRIBUTED TO THIS EVENT.

NHTSA ODI 11241130

GOT TO WORK AND PARKED MY 2017 FORD F150. CAME OUT 4 HOURS LATER AND MY BACK WINDOW WAS COMPLETELY SHATTERED. THE SLIDER WAS NOT TOUCHED BUT THE REST LOOKED LIKE IT HAD EXPLODED FROM THE INSIDE OUT. MY TRUCK WAS PARKED WHERE NOTHING COULD HAVE HIT IT. IF I HAD BEEN DRIVING WHILE THIS WINDOW SHATTERED I MAY HAVE WRECKED INTO ANOTHER VEHICLE OR PERSON OR GOTTEN SERIOUSLY INJURED OR KILLED. FORD NEEDS TO RECALL THESE DEFECTIVE BACK WINDOWS AS NUMEROUS COMPLAINTS BY CONSUMERS ARE EVERYWHERE YOU LOOK. COME ON FORD. MAKE IT RIGHT!

NHTSA ODI 11231393

TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE DRIVING, THE CONTACT ATTEMPTED TO OPEN THE SUN ROOF, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO METRO FORD OF OKLAHOMA CITY (LOCATED AT 2800 W I 44 SERVICE RD, OKLAHOMA CITY, OK 73112, (405) 438-3330) WHERE IT WAS DIAGNOSED THAT A NEW TRACK SYSTEM WAS NEEDED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,750.

NHTSA ODI 11194981

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WASHER FLUID BECAME FROZEN AND WOULD NOT SPRAY TO CLEAN THE FRONT WINDSHIELD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TAYLOR FORD (13500 TELEGRAPH RD, TAYLOR, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

NHTSA ODI 11193322

REAR WINDOW BLOW OUT. I TURNED ON MY VEHICLE THIS MORNING TO WARM UP. I TURNED ON THE DEFROSTERS AND WENT BACK INSIDE FOR APPROXIMATELY 2 MINUTES. WHEN I CAME BACK OUTSIDE I COULD SMELL A ELECTRICAL TYPE BURNING SMELL. I AM A FIREFIGHTER AND AM FAMILIAR WITH THIS ODOR. NO SMOKE OR FLAMES EVER PRESENT/VISIBLE. I TURNED THEN SUDDENLY HEARD A LOUD POP, REALIZING THAT BOTH SIDES OF MY REAR WINDOW HAD COMPLETELY SHATTERED. THE VEHICLE WAS NOT MOVING. NO ONE WAS IN THE VEHICLE AND I WAS THE ONLY ONE NEAR IT. NOTHING HIT THE WINDOW AND I HAD NEVER HAD THE SMELL IN MY TRUCK BEFORE.

NHTSA ODI 11192427

REMOTE STARTED VEHICLE THIS MORNING. REACHED IN TO TURN ON DEFROSTER AND WENT BACK INTO GARAGE. ABOUT 3 MINUTES LATER, I HEARD A "POP" LOOKED OVER AND MY BACK GLASS HAD SHATTERED ON BOTH SIDES. INSIDE SMELT OF BURNING AND THERE WAS WIRES EXPOSED FROM THE GLASS.

NHTSA ODI 11191050

THE HALOGEN HEADLIGHTS ARE TERRIBLE! I LIVE IN A PLACE THAT IS VERY DARK DURING THE WINTER MONTHS AND THESE HEADLIGHTS ARE CLOSE TO NIGHT HAVING THE LIGHTS ON. I HAD TO CHANGE THEM OVER TO HIGH INTENSITY LED BULBS, WHICH ISN'T AN EASY CHORE, THAT MADE IT BETTER BUT FORD, WITH ALL THE NEW FANGLED TECHNOLOGY OUT THERE, SHOULD PUT BETTER HEADLIGHTS IN ITS VEHICLES.

NHTSA ODI 11181628

TL* THE CONTACT OWNS A 2017 FORD F-150. WHILE THE CONTACT WAS EXITING THE VEHICLE AND CLOSING THE FRONT DRIVER'S DOOR, THE ENTIRE REAR WINDOW SHATTERED WITHOUT IMPACT. THE CONTACT CALLED JONES-WEST FORD AT (775) 329-8800 (LOCATED AT 3600 KIETZKE LN, RENO, NV 89502) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 16916217. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

NHTSA ODI 11170853