What 1,066 owners told NHTSA about the 2017 Ford F-150 Supercab

Doors would not unlock with key fob in 23 degrees Fahrenheit weather. Had to unlock manually with key. Then door would not latch closed manually or automatically. Feels unsafe to drive because doors can swing open while driving and items or passengers in the vehicle could fall out onto roadway.

NHTSA ODI 11504429

Freezing recall Driver’s door fail to close after fixing recall No fix recall

NHTSA ODI 11503727

The contact owns a 2017 Ford F-150. The contact stated that while operating the vehicle a popping noise was present coming from the front of the vehicle. While reversing into the driveway, the front passenger’s side wheel suddenly detached and folded inside the wheel well. Upon inspection, the contact discovered that the front control arms had fractured and detached from the frame of the vehicle. The vehicle was not yet examined. The manufacture and local dealer were notified of the failure but no assistance was offered. The failure mileage was 158,000.

NHTSA ODI 11484660

DRIVERS DOOR FREEZES UP. WHEN YOU DO GET IT OPEN, IT WON'T LATCH SHUT

NHTSA ODI 11452996

Rear window shattered with defrost on.

NHTSA ODI 11452847

It was 15 degrees F out last night. Both driver and passenger front doors would not latch when closed. The passenger door swung open as I turned the corner. Thankfully I did not have a passenger.

NHTSA ODI 11446589

If vehicle is locked overnight it is impossible to open back doors until vehicle has warmed up. Vehicle left unlocked overnight had doors fly open at traffic light.

NHTSA ODI 11439403

The contact owns a 2017 FORD F-150. The contact stated that the rear glass sliding window had become defective due to the sliding track. The contact also stated that the top track had detached from the window which allowed moisture to enter the cabin of the vehicle. The contact had taken the vehicle to a dealer and was given an estimate for the repair of the window. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 28,000.

NHTSA ODI 11433099

FORD F-150 MOON ROOF RAMP/GUIDE JAW (PART # FL3Z1651070B/FL3Z1651071B) STOPPED WORKING. THE MOON ROOF MALFUNCTIONS GETTING SUCK IN THE OPEN MODE, OR FAILING TO CLOSE PROPERLY IF AT ALL. MANY FORD OWNERS HAVE EXPERIENCED THE SAME ISSUE, TO THE POINT THAT THERE ARE VIDEOS ON THE INTERNET PERTAINING TO THIS MALFUNCTION. WHILE ATTEMPTING TO GET THIS REPAIR FIXED AT THE FORD DEALERSHIP THE EMPLOYEES ADVISED ME THAT THEY SEE THIS ISSUE OFTEN, AND THAT THE GLASS SHATTERS AND BREAKS FROM THIS MALFUNCTION. I WAS QUOTED $400.00 TO REMEDY THE ISSUE, AND WOULD HAVE TO LEAVE MY VEHICLE AT THE DEALERSHIP FOR THE DAY. THE ESTIMATED TIME TO COMPLETE THE REPAIR WAS FOUR HOURS.

NHTSA ODI 11416087

THE TEMPERATURE WAS ABOUT 17 DEGREES FAHRENHEIT. THE DRIVER AND .AND DRIVER SIDE REAR DOORS WOULD NOT LATCH UPON CLOSING. I WAS ABLE TO GET THE DOORS TO LATCH BY HEATING THE LATCH WITH A HAIR DRYER, SPRAYING THE LATCH WITH SILICONE LUBE, AND SIMULTANEOUSLY OPERATING THE ELECTRIC LOCK SWITCH MULTIPLE TIMES. I HAVE HAD NO FURTHER PROBLEMS. FORTUNATELY, I WAS AT HOME WHEN THE PROBLEM OCCURRED. HAD I BEEN ON THE ROAD, I WOULD HAVE BEEN STRANDED. THE VEHICLE WAS STATIONARY WHEN THE PROBLEM WAS DISCOVERED.

NHTSA ODI 11405012

THE LATCH ON THE DOORS OF THE TRUCK DOES NOT LOCK WHEN THE TEMPERATURE GETS VERY COLD OUTSIDE POSSIBLY CAUSING ANY ADULT OR CHILD TO FALL OUT OF THE VEHICLE WHILE MOVING OR PARKED , THIS IS A CONCERNED AND SAFETY ISSUE FOR ANY AGES . ALSO CAR MAKES RATTLE NOISE AND AT TIMES SHUT OFF AND RECENTLY HAVING OIL LEAK .IS A 2017 IT SHOULDN'T HAVE ANY PROBLEMS .

NHTSA ODI 11400273

IN BELOW FREEZINNG TEMPS THE DOOR LATCHES FREEZE UP. MAKIG IT HARD TO ENTER THE TRUCK AND ONCE IN THE DOORS REFUSE TO LATCH CLOSED, SO UNLESS YOU WANT TO DRIVE AROUND WITH THE DOORS UNLATCKED YOU HAVE TO WAIT UNTIL THE TRUCK WARM UP ENOUGH TO THAW THE LATCHES. NOT WHAT YOU WANT FROM A $38K TRUCK .

NHTSA ODI 11396639

THE DOORS WILL NOT OPEN WHEN THE WEATHER IS BELOW FREEZING. AFTER LETTING THE TRUCK HEAT UP FOR APPROXIMATELY 30 MINUTES, I WAS ABLE TO PRY OPEN THE DOOR, HOWEVER WHEN I ATTEMPTED TO CLOSE THEM, THEY WOULD NOT LATCH. AFTER ANOTHER 30 MINUTES, I WAS ABLE TO CLOSE THE DOOR AND PRESS THE LOCK BUTTON TO GET THEM TO LATCH, BUT THEN THE DOORS WOULD NOT OPEN AT ALL AFTERWARDS DESPITE MY PRYING. THIS IS A MAJOR SAFETY ISSUE AS I HAD MY TODDLER IN THE BACK SEAT AND I COULD NOT ACCESS THE TRUCK. THIS HAS HAPPENED AFTER I'VE ALREADY HAD IT TAKEN INTO THE DEALERSHIP WHERE THEY PERFORMED THEIR RECALL FIX, THE FIX DID NOT WORK AND THEY SAY THEY HAVE NOTHING ELSE THEY CAN DO.

NHTSA ODI 11395546

FEB. 2019, DOORS WOULD NOT CLOSE ONCE OPENED. ' HAD TO TAKE WIFE TO WORK, HAD TO TIE BOTH FRONT DOORS CLOSED FROM INSIDE OF VEHICLE. TSB 18N03 APPLIED IN FEB. BY LOCAL DEALER. DEC. 2020; FRONT DOORS FROZE OPEN; WOULD NOT SHUT. TSB 19N03 APPLIED ON JAN. 14, 2021. ON JAN. 23, 2021, AGAIN DRIVERS DOOR WOULD NOT SHUT DUE TO FREEZE. HAD TO HOLD DOOR CLOSED WITH LEFT ARM WHILE PICKING UP SUPPLIES. THIS WAS 10 A.M. ON SAT. THE 23RD OF JAN.2021. THE VEHICLE WAS STATIONARY WHEN I NOTICED THE DOORS WOULD NOT CLOSE. I HAVE SHORT VIDEO, BUT TOO LARGE FOR THE 5 MB LIMIT. I UNDERSTAND FORD IS NAMING THIS "CUSTOMER SATISFACTION PROGRAM." I SUBMIT, THIS IS A SERIOUS SAFETY ISSUE.

NHTSA ODI 11389894

ON DEC 27 OWNER OPENED THE REAR RIGHT DOOR OF THE VEHICLE, WHEN ATTEMPTING TO CLOSE THE DOOR IT WAS OBSERVED THAT THE LATCH DID NOT FUNCTION DUE TO POSSIBLE ICE ACCUMULATION ON THE LOCKING MECHANISM OF THE DOOR. SUSPECT THAT THE DOOR IS ALLOWING TOO MUCH WATER IN DURING MILD TO MODERATE RAIN EVENTS AND THE DOOR HAS A DESIGN FLAW RESULTING IN INADEQUATE DRAINAGE AND AIR CIRCULATION IN THE DOOR CAUSING THE LOCKING MECHANISMS TO FAIL. VEHICLE WAS NOT ABLE TO BE DRIVEN ON THE 27TH AS THE ICE HAD NOT MELTED YET AND THE LATCH CONTINUED TO FAIL. ON THE 29TH, THE DOOR WAS FINALLY ABLE TO LATCH AGAIN AFTER IT WARMED UP. BELOW ARE SOME OF THE METEOROLOGICAL CONDITIONS DURING THAT TIME. VEHICLE COULD NOT BE SECURED DURING THIS TIME AND THE DOOR HAD TO BE RATCHET STRAPPED SHUT FROM THE INSIDE. DURING THE DAY OF DEC 26 THROUGH NIGHT OF THE DEC 27, DAY TIME HIGHS OF MID 30S AND OVERNIGHT LOWS IN THE LOW 20S WITH RAIN ON DEC 24TH.

NHTSA ODI 11388326

2 OF THE 4 DOORS WOULD NOT CLOSE AND 1 WAS FROZEN SHUT

NHTSA ODI 11387888

DRIVERS DOOR WON'T LATCH CLOSED IN FREEZING TEMPERATURE. AFTER WARMING UP THE TRUCK, THE DOOR OPENED FINE BUT WOULD NOT LATCH CLOSED FOR APPROXIMATELY 15 MORE MINUTES FOR A TOTAL OF 30 MINUTES OF THE TRUCK RUNNING. 27 DEGREES OUTSIDE AND DRY. I DID NOT TRY TO DRIVE THE TRUCK UNTIL I WAS ABLE TO GET THE DOOR LATCHED. I CONTACTED FORD ROADSIDE ASSISTANCE DURING THAT TIME BUT WAS ABLE TO GET THE DOOR LATCHED WITHOUT NEEDING ANYONE SENT OUT.

NHTSA ODI 11384821

DOOR LATCHES FREEZING AND DOORS WILL NOT REMAINED CLOSED POSING A SAFETY RISK. TAILGATE ALSO OPENS ON IT'S OWN.

NHTSA ODI 11384435

DRIVER SIDE DOOR WILL NOT LATCH. DRIVER SIDE DOOR UNMATCHED DURING DRIVING. DOOR LATCH FROZEN. DOOR LATCH LOCKS AND WON'T UNLOCK. DOOR LATCH PROBLEMS SEEM TO HAPPEN DURING COLD DRY AND WET WEATHER. WHILE DRIVING AND WHILE PARKING OR PARKED.

NHTSA ODI 11383514

I HAD MY DOOR LATCH RECALL COMPLETED ON SEPT 20, 2020. ALL DOORS WERE DONE AT MY LOCAL FORD DEALERSHIP. THE FIRST COLD DAY BELOW 32 DEGREES, THE DOOR LATCH FAILED AND DOORS WOULD NOT CLOSE OR LATCH. CALLED FORD DEALERSHIP TO TELL THEM THE REPAIRS DID NOT WORK AND FORD WILL NOT RETURN A CALL OR E-MAIL TO ME TO PAY FOR THE RECALL TO BE RE-DONE AT ANOTHER DEALERSHIP! PLEASE HELP.

NHTSA ODI 11383250

FRONT DRIVER-SIDE DOOR OPENED, BUT THEN WOULD NOT LATCH BACK CLOSED. IT HAD RAINED/SNOWED THE PREVIOUS DAY AND WAS 25 DEGREES F THAT MORNING.

NHTSA ODI 11377264

TL* THE CONTACT OWNS A 2017 FORD F-150. THE CONTACT STATED THAT THE DASHBOARD WAS SEPARATING. THE VEHICLE WAS TAKEN TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) WHERE IT WAS INSPECTED BUT, WAS NOT REPAIRED. THE CONTACT STATED THAT HE WAS NOT PROVIDED ANY INFORMATION AS TO WHAT CAUSED THE DASHBOARD TO SEPARATE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED THE CLAIM FOR THE REPAIR. THE CONTACT WAS PROVIDED WITH A CLAIM NUMBER WHICH WAS LATER CLOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.

NHTSA ODI 11353137

I WAS IN MY DRIVEWAY SITTING STATIONARY IN MY VEHICLE BUCKLING UP TO DEPART FOR THE STORE. I PUT MY FOOT ON THE BRAKE PEDAL TO PUSH THE START BUTTON. AFTER STARTING I MOVED THE SHIFT LEVER TO PUT THE VEHICLE IN GEAR AND THE VEHICLE STARTED TO ROLL AND MY BRAKE PEDAL WENT TO THE FLOOR. BECAUSE MY DRIVEWAY HAS A SLIGHT RAMP TO IT THE VEHICLE KEPT ROLLING FORWARD, I KEPT HITTING THE BRAKE PEDAL BUT THE BRAKE PEDAL KEPT GOING TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. AS A RESULT I ROLLED INTO A BLOCK FENCE ACROSS FROM MY DRIVEWAY KNOCKING IT DOWN AND DAMAGING MY VEHICLE. VEHICLE WAS JUST ROLLING UNDER ITS OWN MOMENTUM, NO POWER TO THE DRIVE TRAIN. NO INJURIES, BUT FENCE WAS DOWN AND VEHICLE HOOD AND OTHER FRONT END AREAS WERE DAMAGED. I HAVE NO IDEA WHAT CAUSED THE BRAKES TO FAIL. FILED AN INSURANCE CLAIM AND HAD TO HAVE VEHICLE TOWED TO DEALER FOR BODY REPAIRS AND NEIGHBORS FENCE REPAIRED.

NHTSA ODI 11339784

DRIVER SIDE AIRBAG DID NOT DEPLOY ON A FRONTAL CRASH. MY DAUGHTER WAS DRIVING HWY 583 IN WILKINSON COUNTY ,MISSISSIPPI WHEN THE VEHICLE WENT OFF THE PAVEMENT STRIKING TWO LARGE TREES.*DT*JB

NHTSA ODI 11338372

LOWER ENGINE OIL PAN GASKET AND FRONT TIMING COVER BOTH LEAKING OIL. NOTED DURING OIL CHANGE. VISTA TWIN PANEL SUNROOF / MOONROOF CABLES IN TRACK ASSEMBLY STUCK, MOTORS BURNT OUT. ATTEMPT TO OPEN ROOF WHILE CAR WAS STILL, ROOF PARTLY OPENED, MOTORS MADE NOISE AS IF TRYING TO SLIDE OPEN BUT WERE STUCK. 30 SECONDS (APPROX) OF NOISE THEN SILENCE. BUTTONS TO CLOSE ARE NOT FUNCTIONAL, BUTTON TO OPEN CAUSES SMALL MOVEMENT IN PANEL TO LIFT UP AND DOWN, THEN STOPS. MOONROOF IS STUCK SLIGHTLY DOWN AND OPEN.

NHTSA ODI 11322722