Home · 2016 Ford F-350 Super Crew · Complaints

What 208 owners told NHTSA about the 2016 Ford F-350 Super Crew

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (208)Crash / fire / injury (9)Suspension (81)Steering (76)Engine (22)Airbags (21)Fuel system (18)Transmission & drivetrain (17)Wheels (12)Electrical system (10)Fuel System, Diesel (6)Speed control (6)

Newest first · 208 complaints · page 8 of 9

Dec 14, 2018SteeringSuspension

POPULARLY REFERRED TO AS "DEATH WOBBLE". AT SPEEDS ABOVE 50 MPH, THE TRUCK INSTANTLY GOES FROM FULL CONTROL TO AN UNCONTROLLED STATE OF SEVERE OSCILLATION THAT CAN ONLY BE STOPPED BY STOPPING OR SLOWING THE VEHICLE TO 10 MPH OR LESS. THERE IS NO PRIOR WARNING THAT THIS IS ABOUT TO OCCUR AND IT DOES NOT OCCUR ALL THE TIME - EXTREMELY RANDOM - USUALLY OCCURS WHEN THE TRUCK HITS A ROUGH PATCH OF ROAD OR A BRIDGE/PAVEMENT EXPANSION JOINT. THE CONDITION IS MANIFESTED BY VIOLENT SHAKING OF THE FRONT END ACCOMPANIED BY THE STEERING WHEEL BEING JERKED OUT OF THE DRIVER'S HANDS, RESULTING IN COMPLETE LOSS OF STEERING CONTROL. THIS CAUSES AN EXTREMELY HAZARDOUS CONDITION FOR OTHER VEHICLES AS WELL AS THE PROBLEM TRUCK. FORD HAS ISSUED A TSB FOR THIS PROBLEM 18-2258, CONSISTING OF A REPLACEMENT STEERING DAMPENER AND VARIOUS ALIGNMENT COMPONENTS. THIS 'KIT', INSTALLED BY A FORD DEALER INTO MY VEHICLE, HAD ABSOLUTELY NO EFFECT ON THE PROBLEM AND IN FACT IT OCCURRED TWICE SINCE INSTALLATION. THUS FAR, IT HAS HAPPENED A TOTAL OF FOUR TIMES WITH MY TRUCK, AN F350-2016. THIS PROBLEM IS SEVERE, IT IS EXTREMELY DANGEROUS AND SOONER OR LATER, SOMEONE WILL BE INJURED OR KILLED. FOR THE FHTSA - I HAVE DASHCAM MOVIES OF THIS.

NHTSA ODI 11161469

Nov 17, 2018Visibility & wipers

STARED INTERMITTENTLY WITH THE WIPER/TURN SIGNAL MULTIFUNCTION SWITCH AND THE WIPERS WOULD NOT TURN OFF EVEN THOUGH THE SWITCH WAS IN THE OFF POSITION. AS SOON AS I WOULD START THE TRUCK IT WOULD COME ON. EVENTUALLY IT WOULD NOT EVER SHUT OFF AND WENT TO THE POINT OF TEARING UP THE WIPER BLADES. HAD TO REPLACE THE WHOLE SWITCH TO FIX THE PROBLEM.

NHTSA ODI 11152186

Oct 22, 2018Fuel system

WHILE DRIVING ON I-75 IN THE PASSING LANE AT BETWEEN 70-75 MPH, APPROACHING MACON,GA. OUR VEHICLE SLOWED WAY DOWN. WE WERE ABLE TO MAKE IT TO EXIT 167 BEFORE VEHICLE QUIT RUNNING. VEHICLE QUIT ON THE EXIT RAMP, LESS THAN A MILE FROM WHERE IT 1ST BEGAN SLOWING DOWN. VEHICLE WAS TOWED TO RIVERSIDE FORD IN MACON. UPON EXAMINATION BY FORD MECHANIC, WHILE THERE WAS NO WATER IN THE FUEL, THERE WAS A SLIGHT AMOUNT OF RUST AROUND RIM AND METAL IN THE FUEL FILTER. WE HAD VEHICLE TOWED HOME. ON MONDAY WE HAD THE VEHICLE TOWED TO ROBBIE ROBERSON FORD IN WAYCROSS, GA. UPON EXAMINATION OF THE FUEL SYSTEM BY ONE OF THEIR MECHANICS THE SAME DETERMINATION WAS MADE., SLIGHT RUST AROUND RIM OF FUEL FILTER AND METAL IN THE FILTER. AT NO TIME DID THE WATER SENSOR LIGHT COME ON. THE FUEL PUMP HAD EXPLODED. FORD ASSUMED NO LIABILITY ALTHOUGH THE VEHICLE IS STILL UNDER WARRANTY. THE VEHICLE FUEL SYSTEM SHOULD NOT BE SO SENSITIVE THAT THE FUEL PUMP EXPLODES JUST BECAUSE OF A LITTLE RUST PROBABLY CAUSED BY CONDENSATION. HAD WE NOT BEEN ABLE TO EXIT I-75 AND THE VEHICLE QUIT IN TRAFFIC THIS COULD HAVE RESULTED IN A MAJOR ACCIDENT WITH MULTIPLE INJURIES/DEATHS. FORD IS AWARE THEY HAVE AN ISSUE BECAUSE THEY HAVE A KIT TO FIX IT BUT REFUSE TO ACKNOWLEDGE PROBLEM.

NHTSA ODI 11141819

Oct 20, 2018SteeringSuspension

I EXPERIENCED DEATH WOBBLE WHILE DRIVING APPROXIMATELY 70MPH AFTER HITTING A ROUGH PATCH OF STRAIGHT ROAD ON THE HIGHWAY. EXTREMELY VIOLENTLY SHAKING! I ENDED UP IN THE SHOULDER OF THE ROAD. I COULD NOT CONTROL THE TRUCK UNTIL I GOT TO A NEAR COMPLETE STOP. THERE WAS A TOTAL LOSS OF CONTROL. MIRACULOUSLY AVOIDED A WRECK ON THE HIGHWAY.

NHTSA ODI 11141615

Oct 18, 2018SteeringSuspension

2016 FORD F350 POWERSTROKE (29,947 MILES), WHILE TRAVELING DOWN SMOOTH INTERSTATE PULLING 5TH WHEEL CAMPER WHEN SPEEDOMETER GETS TO 61MPH THE STEERING WHEEL BEGINS TO VIBRATE. WHEN SPEED IS 62-63MPH THE ENTIRE TRUCK BEGINS TO VIOLENTLY BOUNCE CAUSING NEAR LOSS OF CONTROL. THE "WOBBLE" WAS SO SEVERE WHILE REDUCING SPEEDS THE TRUCK WAS BOUNCING ALL OVER THE HIGHWAY LANES, FORTUNATELY TRACTOR TRAILER DRIVERS WERE ALERT AND IMMEDIATELY SLOWED DOWN WHICH ALLOWED US TO REGAIN CONTROL OF THE COMBINATION. APPEARS SPEEDS LESS THAN 61MPH THE STEERING IS BETTER WITH LESS VIBRATION. AFTER DROPPING OFF THE 5TH WHEEL AGAIN WE APPROACHED 60 MPH WITH SOME VIBRATION NOTED. WHEN 62MPH WAS REACHED AGAIN THE STEERING VIOLENTLY BEGAN WOBBLING AS IT BOUNCED THE TRUCK EXTREMELY HARD ON THE PAVEMENT. IT SHOULD BE NOTED THE HIGHWAYS USED WERE IN VERY GOOD CONDITION WITH NO VISIBLE OR NOTICEABLE DEFECTS.

NHTSA ODI 11141310

Oct 11, 2018SteeringSuspensionTransmission & drivetrain

OCTOBER 8, 2018 AT 3:45 PM HEADING NORTH BOUND ON US HIGHWAY 55 AT MILE MARKER 191.8 TOWING A FIFTH WHEEL RV, HIT ROUGH PAVEMENT WHICH CAUSED UNCONTROLLABLE OSCILLATION OF THE STEERING WHEEL AND VIOLENT SHAKING OF THE ENTIRE VEHICLE. YOU MUST SLOW THE VEHICLE TO UNDER UNDER 10 MILES AN HOUR TO REGAIN CONTROL. THIS SAME TYPE OF SITUATION HAPPEN ON AUGUST 4, 2018, WHICH I RETURNED THE VEHICLE TO THE FORD DEALER WHO STATED THEY COULD NOT FIND ANYTHING WRONG, BECAUSE THEY COULD NOT DUPLICATE THE ISSUE.

NHTSA ODI 11139661

Aug 9, 2018SteeringSuspensionTransmission & drivetrain

UNCONTROLLABLE STEERING AFTER DRIVING OVER EXPANSION JOINTS ON THE HIGHWAYS OR ROUGH ROADS OR STREETS. ONCE YOU DRIVE OVER THESE AREAS, THE STEERING WHEEL BEGINS TO VIOLENTLY SHAKE TO THE LEFT THEN THE RIGHT. THE TRUCK IS SHAKING VIOLENTLY AND MAKES IT DIFFICULT TO CONTROL THE VEHICLE. YOU MUST SLOW DOWN TO ALMOST A STOP TO STOP THE VIOLENT SHAKING AND REGAIN CONTROL OF YOUR TRUCK. THIS HAS HAPPEN TWO TIMES IN A ROW AND I WENT STRAIGHT TO THE FORD DEALER WHO REPLACED PARTS. ON THE SECOND TIME THIS HAPPEN, I HAD TO CUT BETWEEN THE HIGHWAY WORKERS BACK BLOCKING TRUCK AND THE HIGHWAY WORKERS REPAIRING THE ROAD BECAUSE I COULD NOT CONTROL THE VEHICLE AT THE HIGHWAY SPEED. IT HAS HAPPEN AGAIN AND THE TRUCK IS BACK IN AT THE FORD DEALER.

NHTSA ODI 11118798

Jun 27, 2018EngineFuel system

TL* THE CONTACT OWNS A 2016 FORD F-350 SD. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO BASIL FORD (1540 WALDEN AVE, BUFFALO, NY 14225, (716) 893-1000) WHERE IT WAS DIAGNOSED THAT THE INCORRECT FUEL WAS PLACED IN THE VEHICLE. THE VEHICLE WAS THEN TOWED TO WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WHO SPECULATED THAT THERE WAS NO OCTANE IN THE FUEL OR THERE MAY HAVE BEEN WATER OR RUST IN THE FUEL SYSTEM. THE DEALER LATER STATED THAT, WITH FUEL SAMPLES, THEY FOUND METAL SHAVINGS IN THE FUEL SYSTEM AND THE HIGH PRESSURE FUEL PUMP MAY NEED TO BE REPLACED. THE VEHICLE WAS SERVICED BY THE SECOND DEALER, BUT THEY COULD NOT PROVIDE A PERMANENT REMEDY TO REPAIR THE VEHICLE. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THE PART WAS AVAILABLE TO PROVIDE TO THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,222. *TT *DT UPDATED 10/19/18*JB

NHTSA ODI 11104178

Apr 16, 2018EngineFuel system

TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE DRIVING APPROXIMATELY 70 MPH, 'LOSING POWER' DISPLAYED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO CLASSIC FORD SMITHFIELD (1698 E BOOKER DAIRY RD, SMITHFIELD, NC 27577). THE DEALER DIAGNOSED THE VEHICLE, BUT COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO CONTAMINATED FUEL. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT PROVIDED. *TT *DT UPDATED 10/19/18*JB

NHTSA ODI 11088433

Dec 12, 2017Steering

TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO SHAKE VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MCLEAN FORD OF FREDERICKSBURG, 1279 US-87, FREDRICKBURG, TX 78624), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING DAMPER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

NHTSA ODI 11054256

Nov 30, 2017SteeringWheels

TL* THE CONTACT OWNS A 2016 FORD F-350. WHILE TRAVELING 55 MPH, THE STEERING WHEEL BEGAN TO VIBRATE. INITIALLY, THE CONTACT THOUGHT THERE WAS A FLAT TIRE. AFTER PULLING THE VEHICLE OVER TO THE SHOULDER OF THE HIGHWAY, THE CONTACT OBSERVED THE VEHICLE AND DID NOT SEE A FLAT TIRE. THE CONTACT PROCEEDED TO DRIVE ON THE INTERSTATE AT 50 MPH AND THE VIBRATION RECURRED FOR 40 SECONDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 27,000.

NHTSA ODI 11051493

Oct 18, 2017SteeringAirbagsCrash

TL* THE CONTACT OWNED A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 68 MPH, THE VEHICLE ERRONEOUSLY MADE A SUDDEN SHARP LEFT TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,600.

NHTSA ODI 11034273

Oct 12, 2017SteeringSpeed controlCrash1 injury

TL* THE CONTACT OWNS A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED TO THE LEFT DRASTICALLY WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME CONCRETE, AND THEN SPED ACROSS THE ROAD IN THE OPPOSITE DIRECTION OF TWO LANE TRAFFIC ON A FOUR LANE HIGHWAY. THE CONTACT SUSTAINED MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE OFFICER WAS PRESENT, BUT A POLICE REPORT WAS NOT FILED. THE DEALER (SAM WAMPLER'S FREEDOM FORD, 720 S GEORGE NIGH EXPY, MCALESTER, OK 74501, (918) 423-2800) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN. THE MANUFACTURER HAD SEVERAL TSBS REGARDING THE ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, AND POWER TRAIN. THE CONTACT WAS UNCERTAIN IF THE INFORMATION WAS RELATED TO THE FAILURE. THE VEHICLE WAS TOWED TO A YARD AND WAS NOT YET INSPECTED BY THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,200.

NHTSA ODI 11033031

Sep 17, 2017AirbagsCrash7 injuries

I WAS JUST RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TREE WHEN I LOST CONTROL OF MY VEHICLE, WHICH IS A NEW 2016 FORD F-350, ON AUGUST 24TH, 2017. THIS ACCIDENT RESULTED IN A TOTAL OF 5 SURGERIES IN LESS THEN 11 DAYS! I HAVE SEVERE TRAUMA & OTHER RELATED INJURIES THAT WILL REQUIRE MORE SURGERIES. THE ENTIRE FRONT END OF MY TRUCK WAS PUSHED BACK ABOUT 2-3 FEET & NONE OF MY AIRBAGS DEPLOYED! NEITHER DRIVER SIDE NOR PASSENGER SIDE AIR BAGS DEPLOYED...LET ALONE ANY OF THE SIDE AIRBAGS! I'VE HAD NO LUCK IN DEALING WITH ANYONE FROM FORD CORPORATE & WOULD LIKE TO KNOW HOW I CAN GET SOMEONE TO HELP ME ADDRESS THIS ISSUE? I'VE CALLED EVERYONE I COULD THINK OF, BUT HAVE HAD NO LUCK. I WAS ACTUALLY TOLD BY FORD CUSTOMER RELATIONS THAT I NEEDED TO READ MY OWNERS MANUAL TO FIND OUT WHY MY AIRBAGS DIDN'T DEPLOY! CAN YOU BELIEVE THAT'S WHAT THEY TOLD ME?! TRUE STORY! I WAS COMPLETELY DUMBFOUNDED BY THEIR COMMENT. SO IF YOU CAN HELP ME, THEN PLEASE FEEL FREE TO CONTACT ME AT: [XXX] OR VIA EMAIL @ [XXX] THANK YOU FOR YOUR TIME & RESPONSE TO THIS MATTER! RESPECTFULLY SUBMITTED- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT*JB*DT*JB

NHTSA ODI 11023891

Aug 15, 2017Fuel system

THE ANIMAL ARE EATING PLASTIC FUEL LINES CAUSING FUEL LEAK

NHTSA ODI 11015355

Aug 15, 2017Fuel system

VEHICLE HAS 10K MILES ON IT. WAS DRIVING DOWN THE ROAD, VEHICLE SHUT UP, AND WOULD NOT START BACK UP. TOOK TO DEALER, STATED IT WAS A FUEL PUMP PROBLEM, THAT THE FUEL PUMP IN THE TRUCK BLEW UP AND SENT METAL SHREDS THROUGH THE FUEL RAIL SYSTEM AND INTO THE ENGINE. FORD DENIED THE WARRANTY STATING THE FUEL WAS CONTAMINATED WITH TO MUCH WATER. UPON HAVING MY FUEL TESTED, IT WAS DETERMINED IT WAS NOT CONTAMINATED AND THEY PAID 9000 OF REPAIR COST, AND I PAID 1000. I HAVE TWO VEHICLES (THE OTHER WHICH I WILL ALSO MAKE A COMPLAINT AS WELL) AND BOTH VEHICLES HAVE UNSAFETLY SHUT OFF AND LOST POWER. AFTER DOING RESEARCH, THE FUEL PUMP IN THE TRUCKS IN NOT RATED FOR THE LUBRICITY THE DIESEL FUEL IN AMERICA OFFERS. I HAVE SPOKEN TO SEVERAL MECHANICS WHO SAID THE PUMP WILL BLOW UP IF YOU DO NOT USE A FUEL ADDITIVE. FUEL SPECIFICALLY STATES TO USE UNITED STATES ULTRA LOW DIESEL FUEL IN THEIR SYSTEM, AND DOES NOT REQUIRE THEIR CONSUMERS TO USE FUEL ADDITIVES. THE PUMP IS NOT RATED, AND FORD IS PUTTING THESE PUMPS IN THEIR TRUCKS KNOWING THEIR NOT RATED FOR ULSD IN THE UNTIED STATED.

NHTSA ODI 11015415

Aug 15, 2017Fuel system

VEHICLE HAS 30K MILES ON IT. WAS DRIVING DOWN THE ROAD, VEHICLE SHUT UP, AND WOULD NOT START BACK UP. TOOK TO DEALER, STATED IT WAS A FUEL PUMP PROBLEM, THAT THE FUEL PUMP IN THE TRUCK BLEW UP AND SENT METAL SHREDS THROUGH THE FUEL RAIL SYSTEM AND INTO THE ENGINE. FORD DENIED THE WARRANTY STATING THE FUEL WAS CONTAMINATED WITH TO MUCH WATER. UPON HAVING MY FUEL TESTED, IT WAS DETERMINED IT WAS NOT CONTAMINATED AND THEY PAID 9000 OF REPAIR COST, AND I PAID 1000. I HAVE TWO VEHICLES (THE OTHER WHICH I WILL ALSO MAKE A COMPLAINT AS WELL) AND BOTH VEHICLES HAVE UNSAFETLY SHUT OFF AND LOST POWER. AFTER DOING RESEARCH, THE FUEL PUMP IN THE TRUCKS IN NOT RATED FOR THE LUBRICITY THE DIESEL FUEL IN AMERICA OFFERS. I HAVE SPOKEN TO SEVERAL MECHANICS WHO SAID THE PUMP WILL BLOW UP IF YOU DO NOT USE A FUEL ADDITIVE. FUEL SPECIFICALLY STATES TO USE UNITED STATES ULTRA LOW DIESEL FUEL IN THEIR SYSTEM, AND DOES NOT REQUIRE THEIR CONSUMERS TO USE FUEL ADDITIVES. THE PUMP IS NOT RATED, AND FORD IS PUTTING THESE PUMPS IN THEIR TRUCKS KNOWING THEIR NOT RATED FOR ULSD IN THE UNTIED STATED.

NHTSA ODI 11015417

Aug 14, 2017Tires

PURCHASED NEW FEDERAL 35-12.5R20 COURAGIA MT TIRE, WHEELS TPMS MOUNTED AND BALANCED INSTALLED ON 2016 F-350 WITH 19340 MILES AT FIRST WE HAD A LOT OF TROUBLE WITH THE TPMS THE DEALER SAID THAT THEY SOMETIMES DON'T WORK AND TO JUST IGNORE THE LIGHT. I KNEW THAT WAS WRONG AND KEPT CHECKING TIRE PRESSURE AT 65 PSI TIRES ROAD ROUGH AND PULLED TO THE RIGHT I TOOK IT TO MY LOCAL SHOP AND THEY CHECKED ALIGNMENT AND SAID IT WAS PERFECT. ALSO SAID A TIRE MUST BE OUT OF ROUND CAUSING THE ROUGH RIDE. DEALER FOR TIRE IS 1,500 MILES AWAY CONTINUED DRIVING VEHICLE AND ON A TRIP IT GOT SO BAD THAT I REMOVED THE TIRE FROM THE TRUCK AND CAME HOME ON THE SPARE AFTER INSPECTING TIRE YOU CAN CLEARLY SEE BROKEN BELT SITUATION TWO OF THE OTHER TIRES ARE SHOWING SAME SIGNS OF PROBLEM CALLED DEALER AND HOT MAJOR RUNAROUND AFTER TWO WEEKS GOT A PERSONS CELL PHONE NUMBER SHE IS TRYING TO HELP. IT SAYS HER COMPANY WON'T ALLOW CERTAIN THINGS SO I PAID 160 TO SHIP TIRES TO UTAH. 2,000 MILES AWAY TO SEE IF THEY WILL GIVE ME ANY CREDIT TOWARDS NEW TIRES CALLS AND EMAILS TO FEDERAL TIRE COMPANY GO UNANSWERED ANTHEM TIRE WILL NOT GIVE ME THE NAME OF THEIR DISTRIBUTOR I FEEL LIKE THEY ARE GOING TO MAKE IT SO DIFFICULT THAT PEOPLE WILL JUST GIVE UP, THEY'RE SHOULD BE WARRANTY INFO GIVEN WITH EACH NEW TIRE

NHTSA ODI 11014989

Aug 14, 2017Tires

PURCHASED NEW FEDERAL 35-12.5R20 COURAGIA MT TIRE, WHEELS TPMS MOUNTED AND BALANCED INSTALLED ON 2016 F-350 WITH 19340 MILES AT FIRST WE HAD A LOT OF TROUBLE WITH THE TPMS THE DEALER SAID THAT THEY SOMETIMES DON'T WORK AND TO JUST IGNORE THE LIGHT. I KNEW THAT WAS WRONG AND KEPT CHECKING TIRE PRESSURE AT 65 PSI TIRES ROAD ROUGH AND PULLED TO THE RIGHT I TOOK IT TO MY LOCAL SHOP AND THEY CHECKED ALIGNMENT AND SAID IT WAS PERFECT. ALSO SAID A TIRE MUST BE OUT OF ROUND CAUSING THE ROUGH RIDE. DEALER FOR TIRE IS 1,500 MILES AWAY CONTINUED DRIVING VEHICLE AND ON A TRIP IT GOT SO BAD THAT I REMOVED THE TIRE FROM THE TRUCK AND CAME HOME ON THE SPARE AFTER INSPECTING TIRE YOU CAN CLEARLY SEE BROKEN BELT SITUATION TWO OF THE OTHER TIRES ARE SHOWING SAME SIGNS OF PROBLEM CALLED DEALER AND HOT MAJOR RUNAROUND AFTER TWO WEEKS GOT A PERSONS CELL PHONE NUMBER SHE IS TRYING TO HELP. IT SAYS HER COMPANY WON'T ALLOW CERTAIN THINGS SO I PAID 160 TO SHIP TIRES TO UTAH. 2,000 MILES AWAY TO SEE IF THEY WILL GIVE ME ANY CREDIT TOWARDS NEW TIRES CALLS AND EMAILS TO FEDERAL TIRE COMPANY GO UNANSWERED ANTHEM TIRE WILL NOT GIVE ME THE NAME OF THEIR DISTRIBUTOR I FEEL LIKE THEY ARE GOING TO MAKE IT SO DIFFICULT THAT PEOPLE WILL JUST GIVE UP, THEY'RE SHOULD BE WARRANTY INFO GIVEN WITH EACH NEW TIRE

NHTSA ODI 11014987

Aug 14, 2017Tires

PURCHASED NEW FEDERAL 35-12.5R20 COURAGIA MT TIRE, WHEELS TPMS MOUNTED AND BALANCED INSTALLED ON 2016 F-350 WITH 19340 MILES AT FIRST WE HAD A LOT OF TROUBLE WITH THE TPMS THE DEALER SAID THAT THEY SOMETIMES DON'T WORK AND TO JUST IGNORE THE LIGHT. I KNEW THAT WAS WRONG AND KEPT CHECKING TIRE PRESSURE AT 65 PSI TIRES ROAD ROUGH AND PULLED TO THE RIGHT I TOOK IT TO MY LOCAL SHOP AND THEY CHECKED ALIGNMENT AND SAID IT WAS PERFECT. ALSO SAID A TIRE MUST BE OUT OF ROUND CAUSING THE ROUGH RIDE. DEALER FOR TIRE IS 1,500 MILES AWAY CONTINUED DRIVING VEHICLE AND ON A TRIP IT GOT SO BAD THAT I REMOVED THE TIRE FROM THE TRUCK AND CAME HOME ON THE SPARE AFTER INSPECTING TIRE YOU CAN CLEARLY SEE BROKEN BELT SITUATION TWO OF THE OTHER TIRES ARE SHOWING SAME SIGNS OF PROBLEM CALLED DEALER AND HOT MAJOR RUNAROUND AFTER TWO WEEKS GOT A PERSONS CELL PHONE NUMBER SHE IS TRYING TO HELP. IT SAYS HER COMPANY WON'T ALLOW CERTAIN THINGS SO I PAID 160 TO SHIP TIRES TO UTAH. 2,000 MILES AWAY TO SEE IF THEY WILL GIVE ME ANY CREDIT TOWARDS NEW TIRES CALLS AND EMAILS TO FEDERAL TIRE COMPANY GO UNANSWERED ANTHEM TIRE WILL NOT GIVE ME THE NAME OF THEIR DISTRIBUTOR I FEEL LIKE THEY ARE GOING TO MAKE IT SO DIFFICULT THAT PEOPLE WILL JUST GIVE UP, THEY'RE SHOULD BE WARRANTY INFO GIVEN WITH EACH NEW TIRE

NHTSA ODI 11014988

Jul 17, 2017Engine

AT APPROX. 4600 MILES THE ENGINE STARTED TO SHAKE VIOLENTLY A COUPLE OF MILES AFTER THE EMISSION REGENERATION STARTED. FORD HAS A SERVICE BULLETIN ON THIS ISSUE FOR F350 SUPER DUTY TRUCKS BUILT IN 2016. APPARENTLY THE COMPUTER INCREASES THE FUEL IN ONE SIDE OF THE CYLINDER HEAD IN ORDER TO BURN OFF THE SOOT ON THE EMISSION FILTER. THIS CAUSES THE ENGINE TO BACK FIRE CONTINUALLY. THE FIRST TIME IT HAPPENED WE THOUGHT THAT THE EXHAUST FELL OFF IT SOUNDED SO BAD. THE SHAKING GOT TO BE SO BAD THAT WE HAD TO PULL OFF TO THE SIDE OF THE ROAD AND TURN OFF THE ENGINE WHEN IT HAPPENS. THE TRUCK WAS IN THREE TIMES FOR SERVICE AT 5985, 10669 AND 15210. FIRST, FORD DID A SOFTWARE UPDATE. THE SECOND TIME IT WAS IN FOR REPAIR, THE DEALER PULLED OFF THE CYLINDER HEAD AND REPLACED IT. THAT DIDN'T WORK EITHER. NOW, FORD HAS DECIDED TO REPLACE THE ENTIRE ENGINE. IT TAKES ABOUT 5000 MILES FOR THE ISSUE STARTS HAPPENING, SO WE WILL SEE IF THE NEW ENGINE DOES THE SAME THING.

NHTSA ODI 11005832

Jul 1, 2017SteeringSuspension

I WAS DRIVING DOWN HIGHWAY 101 AND HIT A BUMP GOING APPROXIMATELY 65 MPH. THERE WERE 4 ADULT MALES IN THE TRUCK. AFTER I HIT A BUMP IN THE ROAD, MY STEERING WHEEL STARTED SHAKING "VIOLENTLY." EVERYONE IN THE TRUCK WAS SCARED. I TOOK MY FOOT OFF THE GAS AND STARTED SLOWING DOWN. WHEN THE TRUCK GOT TO ABOUT 35 MPH, THE VIOLENT SHAKING STOPPED. ON MY RETURN BACK HOME ON THE SAME TRIP, AGAIN THE SAME EXACT SITUATION HAPPENED WHEN I DROVE OVER A LANE DIVIDER. MY STEERING WHEEL IS NOW OUT OF ALIGNMENT FROM WHEN I BOUGHT THE TRUCK ABOUT 1 1/2 YEARS AGO. I TOOK MY TRUCK TO HARPER MOTORS IN EUREKA, CA (ROBERT BARRERA SERVICE MANAGER 707-443-7311) TO BE CHECKED OUT ON JUNE 28, 2017. THE R/O NUMBER WAS 785884/1. THEIR RESULT WAS THE FOLLOWING AND DOCUMENTED "CUSTOMER STATES AROUND 60-65 MPH SLIGHT RIGHT TURN OVER LANE DIVIDERS FRONT END SHOOK HEAVILY HAS HAPPENED TWICE. CHECK AND ADVISE. WORK PERFORMED BY TOM CURTIS. TEST DROVE UNIT TO TRINIDAD AND BACK UNABLE TO VERIFY CONCERN. INSPECT FRONT SUSPENSION ALL COMPONENTS LOOK GOOD. NO CONCERNS FOUND MADE CUSTOMER AWARE." NOTHING WAS DONE TO MY TRUCK TO ADDRESS THIS ISSUE NOR WAS MY STEERING WHEEL PLACED BACK INTO ALIGNMENT. I HAVE DONE MY RESEARCH AND KNOW THIS IS CALLED THE "DEATH WOBBLE." IT SHOULD BE NOTED THAT LESS THAN 1 WEEK PRIOR TO THIS HAPPENING, I TOOK MY TRUCK INTO HARPER MOTORS FOR A FULL INSPECTION AND OIL CHANGE. AT THAT TIME, MY TIRE PRESSURE WAS ALSO CHECKED.

NHTSA ODI 11002615

Jun 25, 2017Transmission & drivetrainBrakes

THE VEHICLE WAS PARKED ON AN INCLINE, WITH THE FRONT OF THE TRUCK POINTING UP THE SLOPE. THE TRANSMISSION WAS SHIFTED FROM DRIVE TO NEUTRAL, THE PARKING BRAKE WAS APPLIED, AND THEN THE TRANSMISSION WAS SHIFTED FROM NEUTRAL TO PARK. THE VEHICLE WAS LEFT UNATTENDED, AND SHORTLY AFTER THAT, IT ROLLED 10-15 FEET BACKWARDS, WITH THE TRANSMISSION IN PARK, AND THE PARKING BRAKE FULLY APPLIED. IT WAS FOUND STOPPED ON LEVEL GROUND. UPON REALIZING WHAT HAPPENED, I REPEATED THE PARKING PROCESS USING THE SAME SHIFT SEQUENCE, D-N-P, WITH THE SAME RESULTS. ADDITIONALLY, I TRIED PARKING THE TRUCK POINTING DOWN A SLOPE. IN THIS SITUATION, THE TRUCK ROLLED FORWARD, AND HAD TO BE STOPPED USING THE BRAKE PEDAL. I IMMEDIATELY TOOK THE TRUCK TO THE DEALER WHO I BOUGHT IT FROM. THEY COULD NOT REPLICATE THE PROBLEM AND TOOK NO ACTION TO INVESTIGATE OR REPAIR THE TRANSMISSION.

NHTSA ODI 11001272

Mar 6, 2017Visibility & wipers

HEATED REAR WINDOW GLASS SHATTERED. SMALL PIECES OF GLASS ALL OVER INTERIOR. VEHICLE WAS STATIONARY, NOT RUNNING, JUST SITTING IN DRIVEWAY AT THE TIME IT SHATTERED. GLASS WAS NOT IMPACTED BY ANYTHING.

NHTSA ODI 10959002

Feb 8, 2017Wheels

THE BRAKE DUST FROM THE STOCK OEM BRAKES BITES INTO THE RIMS OF THE STOCK WHEELS AND CANT GET IT POLISHED OUT , EVEN THE DEALER IN LABELLE FORD FL AGREES BUT FORD WILL NOT WARRANT THESE UNDER MY 12000 MILE BUMPER TO BUMPER . THEY DECLINED BECAUSE I DONT WASH IT OFTEN ENOUGH (I WASH IT WEEKLY , DID I EVER GET A WASHING SCHEDULE FROM THEM?) TWO WEEKS AGO I MET A YOUNG MAN WITH A NEW F250 AND HAD THE EXACT SAME WHEELS AND AND GUESS WHAT, HE HAD THE EXACT SAME PROBLEM. HE STATED THAT HE WASHES HIS TRUCK ALMOST DAILY.

NHTSA ODI 10950302

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Working with the data? Download all 208 complaints as CSV · fetched from NHTSA July 24, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 Ford F-350 Super Crew verdict →