What 208 owners told NHTSA about the 2016 Ford F-350 Super Crew

The contact owned a 2016 Ford F-350. The contact stated that while driving at 45 MPH, the vehicle was involved in a head-on crash. The air bags did not deploy. No warning lights illuminated. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact's wife, who is a certified RN took the contact to the local medical center. The contact sustained injuries to the back and neck. The contact sustained whiplash. In addition, the contact sustained inoperable disk injuries to his back. A Police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

NHTSA ODI 11664836

vehicle was taken to Seaside Auto Repair, Satellite Beach FL to be looked at for problems it was having on the 24th of March. On 3/31/22 the using federal agency rec'd call to pick up vehicle at the shop as they could not figure out the problem and how to fix it. The agency picked up vehicle from shop. Agency started vehicle and drove to the Pest Mgmt Shop at Patrick AFB, As the vehicle crossed the main gate, the driver heard a strange noise coming from the driver side of the hood near the side mirror, sound got faster. As he approached Anvil Ave, all power to the vehicle went down leaving him with only brake and steering control. At the same time the driver saw flames spew from the driver side panel of the hood. He pulled over, exited vehicle and contacted base fire dept.

NHTSA ODI 11461455

Vehicle fire started in engine compartment. Vehicle is a total loss

NHTSA ODI 11458997

The 2016 model does not include a cabin air filter. It put me and my kids at risk. It puts the elderly, people with immune issues, kids, etc., at risk. I developed severe asthma at 37 years old and a non smoker. Over the past 4 years, driving the 2016 Ford 350, it came with unexplainable upper respiratory infections. I'm now on 2 types of inhalers. I spoke to Ford and they did not care that the 2016 model does not have a cabin filter. (If this was not a problem, then why does the models after 2016 come with one??) All I was hoping, is that Ford would add a cabin air filter to my truck. I'm not asking the company to pay the doctor bills or give me back 4 years of breathing. I'm just asking for the company to apply a piece of equipment to my truck that would help me breath and not directly take in all stuff coming in my truck. I literally smell everything. Everything comes through: Vehicle exhaust from other vehicles Chemicals in air Pollution while driving in cities (dallas) Pollen Dust Clay/dirt Smoke...fires burning...cigerate... Just driving on the interstate, other vehicle exhaust comes in. I turn ac off. (It gets hot inTexas) This sets off asthma attacks. Even if parked and someone has their truck running...the exhaust comes in. I'm considering talking to a lawyer about about this, since Ford will not consider my complaint and willing help me. However, I care about others. No kid should be inhaling exhaust or anything that can cause issues with the lungs. I wish Ford would do what's right and fix the 2016 models. After being in and out of doctor's offices, I was diagnosed with severe asthma on 12/27/2021.

NHTSA ODI 11456509

I WAS TRAVELING UP HORSESHOE BEND (IDAHO). I HEARD A NOISE THAT SOUNDED LIKE A BACKFIRE, BUT TOWARDS THE FRONT. AFTER I HEARD THE NOISE, THERE WAS SMOKE COMING FROM UNDER THE HOOD. MY PASSENGER AND I WERE ABLE TO MAKE IT OUT OF THE VEHICLE. WHEN I OPENED THE HOOD, FLAMES JUST EXPLODED FROM UNDER THE HOOD. IN JUST A MATTER OF MINUTES, MY TRUCK AND 5TH WHEEL WERE ENGULFED IN FLAMES. THE PASSENGER AND I WERE TREATED IN FIRST RESPONDER VEHICLE FOR SMOKE INHALATION.

NHTSA ODI 11361573

MICHAEL WAS CHANGE ODOMETER ENGINE TOTAL MILES TO HAVE WARRANTY FROM DEALER

NHTSA ODI 11349345

TL* THE CONTACT OWNED A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 68 MPH, THE VEHICLE ERRONEOUSLY MADE A SUDDEN SHARP LEFT TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE VEHICLE WAS DESTROYED AND THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,600.

NHTSA ODI 11034273

TL* THE CONTACT OWNS A 2016 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED TO THE LEFT DRASTICALLY WHILE THE CRUISE CONTROL WAS ACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE, CRASHED INTO SOME CONCRETE, AND THEN SPED ACROSS THE ROAD IN THE OPPOSITE DIRECTION OF TWO LANE TRAFFIC ON A FOUR LANE HIGHWAY. THE CONTACT SUSTAINED MINOR BRUISING, BUT DID NOT RECEIVE MEDICAL TREATMENT. A POLICE OFFICER WAS PRESENT, BUT A POLICE REPORT WAS NOT FILED. THE DEALER (SAM WAMPLER'S FREEDOM FORD, 720 S GEORGE NIGH EXPY, MCALESTER, OK 74501, (918) 423-2800) WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL CAMPAIGN. THE MANUFACTURER HAD SEVERAL TSBS REGARDING THE ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, AND POWER TRAIN. THE CONTACT WAS UNCERTAIN IF THE INFORMATION WAS RELATED TO THE FAILURE. THE VEHICLE WAS TOWED TO A YARD AND WAS NOT YET INSPECTED BY THE MANUFACTURER TO DETERMINE THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,200.

NHTSA ODI 11033031

I WAS JUST RECENTLY INVOLVED IN A HEAD ON COLLISION WITH A TREE WHEN I LOST CONTROL OF MY VEHICLE, WHICH IS A NEW 2016 FORD F-350, ON AUGUST 24TH, 2017. THIS ACCIDENT RESULTED IN A TOTAL OF 5 SURGERIES IN LESS THEN 11 DAYS! I HAVE SEVERE TRAUMA & OTHER RELATED INJURIES THAT WILL REQUIRE MORE SURGERIES. THE ENTIRE FRONT END OF MY TRUCK WAS PUSHED BACK ABOUT 2-3 FEET & NONE OF MY AIRBAGS DEPLOYED! NEITHER DRIVER SIDE NOR PASSENGER SIDE AIR BAGS DEPLOYED...LET ALONE ANY OF THE SIDE AIRBAGS! I'VE HAD NO LUCK IN DEALING WITH ANYONE FROM FORD CORPORATE & WOULD LIKE TO KNOW HOW I CAN GET SOMEONE TO HELP ME ADDRESS THIS ISSUE? I'VE CALLED EVERYONE I COULD THINK OF, BUT HAVE HAD NO LUCK. I WAS ACTUALLY TOLD BY FORD CUSTOMER RELATIONS THAT I NEEDED TO READ MY OWNERS MANUAL TO FIND OUT WHY MY AIRBAGS DIDN'T DEPLOY! CAN YOU BELIEVE THAT'S WHAT THEY TOLD ME?! TRUE STORY! I WAS COMPLETELY DUMBFOUNDED BY THEIR COMMENT. SO IF YOU CAN HELP ME, THEN PLEASE FEEL FREE TO CONTACT ME AT: [XXX] OR VIA EMAIL @ [XXX] THANK YOU FOR YOUR TIME & RESPONSE TO THIS MATTER! RESPECTFULLY SUBMITTED- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*DT*JB*DT*JB

NHTSA ODI 11023891