What 130 owners told NHTSA about the 2015 Land Rover Range Rover Evoque (3-door)

2015 EVOQUE, 50K MILES ONLY. ON FEB 26TH 2020, I WAS ON THE INTERSTATE AND NOTICED A HUMMING SOUND FROM ENGINE SIDE. GRADUALLY IT BECAUSE SO LOUD AND NON IGNORABLE. THE VEHICLE LOST POWER AND SLOWED DOWN ON THE INTERSTATE. MY WHOLE FAMILY SURVIVED A CLUSTER CRASH BY MERE LUCK. DEALERSHIP SAYS TURBO IS BLOWN AND THIS IS COMMON PROBLEM. BILLS $4500 AND AM OUT OF WARRANTY SINCE NOV 2020. COMMON PROBLEM ??? HOW CAN A 5 YR OLD 50K VEHICLE HAVE A COMMON PROBLEM THAT COSTS $4500 TO FIX ? MY RESEARCH SHOW LAND ROVER WAS ALWAYS AWARE OF THIS TURBO FAILURE ISSUES AND NEVER ATTEMPTED TO FIX IT. THIS IS A DESIGN ISSUE HIDDEN FROM CUSTOMERS AND WE ARE MADE TO PAY FOR THE DEFECT. PLEASE INVESTIGATE THIS WITH LR AND I REQUEST A RECALL OF TURBOS ON ALL DEFECTIVE LR VEHICLES ASAP.

NHTSA ODI 11400061

I HAD BACKED IN TO THE GARAGE AND TURNED THE 'KNOB' TO PARK. THE VEHICLE WAS IN PARK, I HAD REMOVED MY SEATBELT BUT NOT EXITED THE CAR YET AND THE CAR WENT BACKWARDS WITH SOME FORCE AND BREAKING DIDN'T STOP IT, ONLY AFTER I HIT THE BUTTON TO CUT IT OFF, MULTIPLE TIMES, DID IT FINALLY SHUT DOWN. MY HUSBAND WAS BEHIND THE CAR, GETTING READY TO GET THE GROCERIES OUT OF THE REAR. THIS VEHICLE STRUCK HIM AND WENT THRU THE KITCHEN WALL OF OUR CONDO. HIS LEG WAS STUCK UNDER THE TIRE WHICH THAT WAS TURNING ON TOP OF HIS CALF. I AM ABSOLUTELY CERTAIN THE CAR WAS IN PARK BC NOT ONLY WAS THE KNOB SET AT P BUT ALSO THE P WAS ON THE SCREEN. ONLY CERTAIN BECAUSE I'M ALWAYS CAUTIOUS DUE TO THE PROXIMITY OF DISTANCE OF EVERYTHING IN THE GARAGE AND TIGHT QUARTERS.

NHTSA ODI 11389735

WHILE DRIVING, MY CAR WILL UNEXPECTEDLY SHIFT INTO NEUTRAL. EACH TIME THIS HAS HAPPENED ON DECELERATION AND IS ACCOMPANIED BY A "RESELECT GEAR" ALERT ON THE DASH AND AN ALARM (DINGING) NOISE. THIS HAS HAPPED 5-6 TIMES IN 3 MONTHS. I HAVE TO FORCE THE SHIFTER OUT OF D AND INTO N THEN BACK TO D AND IT WILL CONTINUE DRIVING. I HAVE TAKEN IN INTO THE LAND ROVER DEALERSHIP 2 TIMES FOR A TOTAL OF ALMOST 6 WEEKS COMBINED, AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE ISSUE OR GET THE FAULT TO REPLICATE. THERE IS A RECALL FOR MY SAME MAKE AND MODEL, JUST NOT MY VIN, THAT IS EXACTLY THE SAME AS WHAT MY CAR IS DOING.

NHTSA ODI 11389676

MY 2015 RANGE ROVER EVOQUE WITH 52,000 MILES ON IT, LOST POWER WHILE DRIVING ON THE FREEWAY. I WAS UNABLE TO ACCELERATE AND KEEP UP WITH TRAFFIC EVEN WITH THE GAS PEDAL COMPLETE TO THE FLOOR. ON ROADWAYS THAT HAD HILLS, I WOULD LOSE SPEED CAUSING TRAFFIC TO BACK UP BEHIND ME. THE CHECK ENGINE ALSO CAME ON. WHEN I TOOK IT TO THE AUTO REPAIR SHOP I WAS TOLD THAT THE TURBO CHARGER HAD FAILED AND NEEDED TO BE REPLACED. THE ESTIMATE WAS $6275.

NHTSA ODI 11388507

THE DRIVER SIDE DOOR IS NOT LOCKING, WHEN I LOCK THE CAR. EVERY DOOR ACCEPT THE DRIVER SIDE DOOR. I HAVE TO MANUALLY LOCK IT WHEN I DRIVE.

NHTSA ODI 11375184

SEATBELT LOCKS ITSELF IN STANDBY POSITION

NHTSA ODI 11364415

HARMONIC BALANCER SEPERATED AT 81,XXX MILES RUBBER WAS STILL IN GOOD CONDITION RANGE ROVER(LAND ROVER) REFUSES RESPONSIBILITY

NHTSA ODI 11353602

IN NON DRIVING STATE SMARTKEY-KEYLESS VEHICLE MODULE- LOCKOUT-IMMIBILIZER KEYLESS ACESS/START RANDOMLY WILL NOT WORK,WILL SELF FIX IN A DAY OR NOT AT ALL SO RESET HAS TO BE PERFORMED, CAR IS ONLY ABLE TO BE STARTED WITH MANUAL KEY BLADE

NHTSA ODI 11353604

DRIVER SIDE DOOR WON'T LOCK WITH REMOTE BUT THE ALARM WILL STILL SOUND IF THAT DOOR IS OPENED. EVEN THOUGH THAT DOOR IS NOT LOCKED. IT WILL ALSO UNLOCK WITH THE REMOTE. IT JUST WON'T LOCK WITH THE REMOTE.

NHTSA ODI 11350964

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO JAGUAR LAND ROVER ANAHEIM HILLS (5401 E LA PALMA AVE, ANAHEIM, CA 92807) WHERE THE GSM AND ALL TERRAIN SWITCH PACK WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO PARETTI JAGUAR LAND ROVER BATON ROUGE (13934 AIRLINE HWY, BATON ROUGE, LA 70817) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 34,000.*DT

NHTSA ODI 11341638

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHILE ACCELERATING, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LAND ROVER OF NAPERVILLE (1559 W OGDEN AVE, NAPERVILLE, IL 60540) ON MULTIPLE OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE MECHANIC DUPLICATED THE FAILURE HOWEVER, THERE WAS NO FIX FOR THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11341352

TL* THE CONTACT OWNED A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE VEHICLE BEGAN TO HESITATE AS IF IT WAS GOING TO TURN OFF. THE VEHICLE ALSO BEGAN TO RELEASE SMOKE FROM THE REAR AND FRONT OF THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING LOT AND THE VEHICLE TURNED OFF. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE HAD NOT BEEN EXAMINED BY A CERTIFIED MECHANIC OR DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11330481

IN NOVEMBER OF 2017 I WAS T-BONED ON THE DRIVER'S SIDE. THE CURTAIN AIRBAG DEPLOYED AND SAVED MY HEAD, HOWEVER, THE SIDE AIRBAG DID NOT DEPLOY. MY SPLEEN WAS SEVERED AND I SPENT 3 WEEKS IN ICU. NOW, 2 1/2 YEARS ON, I STILL HAVE HEALTH ISSUES. *TR

NHTSA ODI 11329835

CAR RANDOMLY DROPS TO NEUTRAL WHILE DRIVING. *TR

NHTSA ODI 11329257

THE TURBOCHARGER HAS GONE OUT AND THE VEHICLE HAS LESS THAN 60K MILES ON IT. HOW CAN THIS BE POSSIBLE? AREN'T LAND ROVERS A HIGH END VEHICLE??? THERE IS NO REASON THAT MY AMERICAN MADE CAR IS OLDER THAN THIS VEHICLE AND I HAVE HAD NO COSTLY REPAIRS ON IT. SOMEONE NEEDS TO REVIEW THESE TURBOCHARGERS AND ENSURE A BETTER QUALITY BECAUSE THESE CARS ARE TOO EXPENSIVE AS IT IS AND NOW TO FIX THIS I NEED TO PAY OVER $3000!!! IT'S NOT RIGHT! THE VEHICLE WILL ACCELERATE SLOWLY AND DRIVE ROUGH WHEN GEARS ARE CHANGING. THE CODES WE GET ARE FOR THE TURBO CHARGER. *TR

NHTSA ODI 11328560

FOR THE 5TH TIME NOW, WHILE DRIVING NORMALLY ON CITY STREETS (AND ONCE ON THE HIGHWAY), THE CAR STARTS GIVING MULTIPLE FAULT MESSAGES REGARDING SYSTEM FAILURES AND THEN IT GOES INTO LIMP HOME MODE. ONCE, I TURNED IT OFF ON THE SIDE OF THE STREET AND IT LOCKED UP AND WOULD NOT COME BACK ON - IT HAD TO BE TOWED. THE FAULT MESSAGES INCLUDE "GEAR BOX FAILURE" AND "STABILITY CONTROL FAILURE", ABS FAILURE, POWER STEERING FAILURE, AND MORE. ALL FIVE TIMES, THE DEALERSHIP CANNOT FIND THE SOURCE OF THE PROBLEM. IT IS CURRENTLY AT THE SHOP AGAIN (IT WAS JUST THERE TWO WEEKS AGO FOR THE SAME ISSUE). I WILL NEVER FEEL SAFE DRIVING IT AGAIN KNOWING THAT IT CAN SUDDENLY HAVE PROBLEMS AT ANY TIME. *TR

NHTSA ODI 11325695

3 OF THE 4 DOORS (DRIVER'S DOOR, REAR DRIVER'S SIDE DOOR AND REAR PASSENGER SIDE DOOR) WILL NOT LOCK OR UNLOCK. KEYLESS ENTRY SYSTEM WILL NOT WORK, NOR DOES USING KEY FOB. DOORS CAN'T BE LOCKED WHILE CAR IS IN MOTION OR WHEN STOPPED. THE 3 DOORS MENTIONED ABOVE STAY UNLOCKED AT ALL TIMES. *TR

NHTSA ODI 11325305

I WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY THE SPEED LIMIT OF 75 MPH WHEN ALL THE SUDDEN THE CAR BEGAN MAKING A KNOCKING NOISE & STARTED LOSING POWER AND RAPIDLY DECELERATING OUT OF MY CONTROL. MY RPMS BEGAN RUNNING 7K+ AND I NEEDED TO JAM DOWN ON THE GAS PEDAL IN ORDER TO TRY AND MAINTAIN SPEED AND AVOID AN ACCIDENT, WHICH WORKED FOR A SECOND AND ACTUALLY ALLOWED ME TO GAIN BACK SPEED. HOWEVER, WITH THE GAS ALL THE WAY DOWN IT ONLY KEPT SPEED FOR A SHORT PERIOD UNTIL THE CHECK ENGINE LIGHT POPPED ON AND I BEGAN DROPPING DOWN SPEED AGAIN. I COULD NOT MAINTAIN SPEED. I IMMEDIATELY CHANGED TO THE RIGHT LANE AND WAS ABLE TO PULL OVER AT A REST STOP. I READ THE MANUAL, AND ACCORDING TO THE WARNING TRANSMISSION SIGNAL WHICH DISPLAYED, MY CAR MAY BE DRIVEN BUT PERFORMANCE MAY BE REDUCED AND I SHOULD IMMEDIATELY TAKE IT INTO A DEALER, WHICH I DID. I WAS LATER TOLD BY AN AUTHORIZED DEALER THAT 'MY TURBO HAD BLOWN' WITH CRACKS ALONG WITH A DESTROYED SOLENOID AND OTHER PARTS RELATING TO THE SPEED OF MY CAR. IT CURRENTLY HAS UNDER 80K MILES AND IS IN THE REPAIR SHOP AS WE SPEAK. IT HAS HAD ROUTINE MAINTENANCE AND JUST UNDERWENT SERVICE CARE (REPLACED OIL/ OIL FILTER, TRANSMISSION FLUID , ETC) LESS THAN 2 MONTHS AGO. THE TOTAL ESTIMATED REPAIR COST RELATING TO THIS SAFETY CONCERN IS ROUGHLY $5,200 USD FROM AN AUTHORIZED DEALER (A NEW TURBO, SOLENOID, LABOR, ETC).

NHTSA ODI 11319199

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE SHIFTED GEARS TO NEUTRAL INDEPENDENTLY. THE CONTACT WAS ABLE TO SHIFT GEARS TO PARK AND RESTART THE IGNITION. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V614000 (POWER TRAIN). LAND ROVER OF TACOMA LOCATED AT 1601 40TH AVE CT E, FIFE, WA 98424, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE 8 TIMES IN TOTAL. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 48,000.

NHTSA ODI 11307783

DOOR LATCHES DO NOT LOCK.

NHTSA ODI 11307472

I WAS DRIVING THE SPEED LIMIT OF 70 MPH, WHEN BOTH HEADLIGHTS SUDDENLY WENT OUT. I HAD A MECHANIC EVALUATE IT. HE FOUND 4 ENGINE CODES & 3 OTHER CODES (1 A LOW BEAM HEADLAMP CODE) & ADVISED THERE WAS A PROBLEM LAND ROVER HAD TO EVALUATE. I CALLED CAPE FEAR LAND ROVER IN WILMINGTON, NC AS THE EXTENDED WARRANTY STILL APPLIED, EXPLAINED THE ISSUE. THE NEXT DAY I WAS TOLD THE BULBS HAD BLOWN WAS NOT A WARRANTY ISSUE. I ASKED HOW BOTH WENT OUT SIMULTANEOUSLY, & IF ALL CODES WERE REPAIRED. I WAS TOLD "BOTH BULBS BLOW SIMULTANEOUSLY ALL THE TIME" I AGAIN ASKED IF ALL CODES HAD BEEN REPAIRED, I WAS TOLD "THERE AREN'T ANY OTHER CODES." I ADVISED I HAD A PICTURE OF THE CODES ON MY PHONE. I WAS THEN TOLD "OH, I'LL CALL YOU BACK." I HEARD NOTHING UNTIL I CALLED THE NEXT DAY TO CHECK ON MY CAR. AT THAT TIME I WAS TOLD OF A KNOWN ISSUE WITH A FAULTY WIRING HARNESS CAUSING BOTH LIGHTS TO BLOW, BUT THE REPAIR PART WAS NO LONGER MADE, & MY ONLY OPTION WAS TO REPLACE THE BULBS EACH TIME THEY BLOW. I EXPRESSED MY CONCERN FOR THE SAFETY OF ME & MY FAMILY. I WAS TOLD "I'LL CHECK ON IT & CALL YOU BACK." THE NEXT DAY AFTER HEARING NOTHING, I AGAIN CALLED. I WAS TOLD THE WIRING HARNESS WAS NO LONGER MADE & THE ENTIRE HEADLIGHT ASSEMBLY HAD TO BE REPLACED BUT WOULD BE COVERED BY THE WARRANTY. TODAY THE DEALER IS SAYING THE WARRANTY DOES NOT COVER "ILLUMINATION" & I WOULD HAVE TO PAY $1100 TO FIX THE ISSUE. THE WARRANTY COMPANY SAYS THEY DON'T COVER HEADLIGHTS OR BULBS, BUT THE DEALER NEEDS TO RESUBMIT AS AN ELECTRICAL ISSUE AND IT WOULD BE COVERED. THE LR DEALER SAYS THEY CALLED TO RESUBMIT AND WAS DENIED, THE WARRANTY CO. STATES THE DEALER NEVER CALLED BACK. THE DEALER STILL HAS MY CAR, I STILL HAVE NO HEADLIGHTS, AND THE SAFETY OF MYSELF AND MY FAMILY ARE AT GREAT RISK AS WE NEVER KNOW WHEN THE LIGHTS ARE GOING TO BLOW. THIS IS A KNOWN ISSUE, AND LAND ROVER REFUSES TO CORRECT IT.

NHTSA ODI 11288984

TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO LAND ROVER SCARBOROUGH (371 US-1, SCARBOROUGH, ME 04074, (207) 883-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX] AND THE MANUFACTURER OFFERED 80% ASSISTANCE TOWARD THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI 11288349

LOSS OF POWER. HIGH RPM, ECO MODE NOT WORKING. CHECK ENGINE LIGHT ON WITH CODE FOR TURBO LOSS OF POWER. ONLY 47K MILES. WILL NOT SHIFT PROPERLY. MAJOR POWER LOSS

NHTSA ODI 11278366

TURBO BLOWS UP/GOES OUT WHILE DRIVING. MAKING INCLINED SPEEDS HARD TO REACH TO MOVE OUT OF WAY OF VEHICLES. HAS NO PEP BEHIND IT.

NHTSA ODI 11277829

ECO START/STOP IS NOT WORKING. THE REAR SEATS SINCE DAY 1 BEEN RATTLING. THE DEALER WRAPPED THE HOOK WITH SOMETHING TO MAKE IT TIGHT.

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