What 977 owners told NHTSA about the 2015 GMC Yukon Denali Xl 1500

THE EXTERIOR DOORS ON THE DRIVER SIDE MADE NOISE WHILE IN MOTION AND WE DISCOVERED THE DOOR JAMS HAD BECOME LOOSE OR DETACHED IN SPOTS. THIS IS BOTH DRIVER SIDE DOORS OF A 4-DOOR VEHICLE. WE TOOK IT TO THE DEALER AND THEIR INVOICE IS QUOTED AS FOLLOWS "INSTALL LEFT FR APPLIQUE. REPLACED THE LEFT FRONT AND LEFT REAR APPLIQUE". THE TOTAL COST WAS $164.23. I AM FURIOUS THIS WASN'T UNDER WARRANTY OR A RECALL. THIS IS A 2 YEAR OLD $60,000 VEHICLE AND I'M UPSET WE HAD TO PAY TO REPLACE THESE PARTS. I HAVE CONTACTED GMC WHO NOTED AND RECOMMENDED I CONTACT NHTA, WHICH IS THE PURPOSE OF THIS COMPLAINT. THE DEALER TOLD US THEY HAVE REPLACE MANY OF THESE AND IT'S NOT A RECALL ITEM, BUT IT SHOULD BE. THUS, PLEASE NOTE AND INVESTIGATE THIS FURTHER FOR POSSIBLE RECALL AND REIMBURSEMENT. THANK YOU.

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A/C STOPPED WORKING AND WAS TOLD IT WAS DUE TO BAD CONDENSER AND THE PART GETS DAMAGED WHERE IT BOLTS ONTO THE RADIATOR. WAS TOLD THAT A PART WOULD BE ORDERED BUT THERE IS NO ETA ON WHEN THE PART WILL BE DELIVERED DUE TO NATIONWIDE SHORTAGE OF PART DUE TO SO MANY PROBLEMS. ALSO, DEALER NOTIFIED ME THAT GM WAS ONLY ALLOWING ONE CONDENSER TO BE ORDERED PER VIN AS SUPPLY IS SO SHORT BECAUSE OF THE PROBLEM. AC DOESN'T WORK. CAN'T DRIVE WITH MY TWO CHILDREN AND DOG IN THE CAR WHEN THE TEMPERATURE IS OVER 80 DEGREES. SON HAS ASTHMA AND WE RELY ON THE AC TO BE WORKING.

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AC CONDENSOR IS BAD PART ON INDEFFINATE BACKORDER NO ETA FROM GM THRY HAVE HAD MY VEHICLE FOR OVER A MONTH

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AIR CONDITIONER CONDENSER FAILURE WHILE ON VACATION CAUSING VERY HOT CONDITIONS FOR MY FAMILY. CONDENSER ON BACK ORDER FOR FOUR WEEKS MAKING DRIVING THE VEHICLE DIFFICULT TO AND FROM PLACE OF WORK. DEALERSHIP HAS FIVE MORE CONDENSERS TO REPLACE AFTER MINE WAS REPLACED THIS PAST FRIDAY MAY 26TH, 2017. CALLED ANOTHER DEALERSHIP TO SEE IF POSSIBLE TO GET A CONDENSER QUICKER AND THE WAIT WAS FIVE VEHICLES AHEAD OF ME. THIS IS A LARGE PROBLEM IN 2015 AND 2016 YUKON'S, ESCALADE'S, AND TAHOE'S. I WANT THIS TO BE A WARRENTY EXTENSION FOR ALL OWNERS.

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MY A/C STARTED BLOWING HOT AIR A FEW WEEKS AGO. I TOOK IT IN TO MY GMC SERVICE DEPARTMENT, AND THEY ADVISED ME IT WAS THE CONDENSER THAT NEEDS TO BE REPLACED, HOWEVER THAT PART IS ON BACK ORDER INDEFINITELY. I HAVE SINCE SPOKE WITH SEVERAL PEOPLE WITH VEHICLES LIKE MINE WHO HAVE ALSO HAD THIS SAME RESULT WITH THEIR A/C CONDENSER. I WOULD LIKE THIS MATTER REVIEWED AS AN OFFICIAL RECALL.

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AIR CONDITIONING CONDENSER HAS A LEAK, PARTS BACKORDERED FOR MONTHS, NO ETA ON THE RETURN; GOING INTO HOTTEST TIME OF THE YEAR WITHOUT A/C IN MY VEHICLE.

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AIR CONDITIONER CONDENSER FAILED. REPLACEMENT PART IS ON NATIONAL BACK ORDER. WE HAVE BEEN WAITING 5 WEEKS SO FAR AND NO UPDATE FROM GM.

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AIR CONDITIONING FAILURE, CONDENSER DEFECTIVE. REPAIR IMPOSSIBLE BECAUSE PART HAS BEEN ON BACKORDER FOR OVER A MONTH.

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AC IS NOT WORKING. ONLY HOT AIR BLOWS OUT. DEALER IS TELLING US THAT THE COMPRESSOR IS OUT AND IS COMMONLY OUT FOR GM PRODUCTS FROM THIS YEAR. THE PART IS BACK ORDERED WITH NO DATE AVAILABLE THAT IT WILL BE AVAILABLE. APPARENTLY IT IS BEING REDESIGNED. WE HAVE BEEN TOLD IT MAY BE MONTHS. SUMMER HEAT IS COMING AS EARLY AS THIS WEEK. WITH 4 CHILDREN, I FIND IT UNSAFE TO HAVE SUCH A HOT CAR. 17 PEOPLE AT OUR DEALER ALONE ARE WAITING FOR THE SAME PART. PLEASE GET GM TO FIX THE ISSUE.

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THE A C COMPRESSOR LEAKS ALLOWOWING FREON INTO THE AIR AND THE CAB WERE THE DRIVER AND OCCUPANTS BREATHE IT.

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TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 60 MPH, THE EXTERIOR DOOR APPLIQUE COVERS RATTLED VIOLENTLY. THE CONTACT WAS INFORMED TO CONTACT THE MANUFACTURER TO REPORT A NON-SAFETY RELATED DEFECT. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,600.

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REAR TAILLIGHTS HAVE MOISTURE IN THEM. THE MOISTURE IS CONSTANT IN ONE AND INTERMITTENT IN THE OTHER. BOTH HAVE BEEN REPLACED ONCE BY DEALER 3 MONTHS AGO. PROBLEM STILL EXISTS

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VEHICLE DRIVE TRAIN OPERATES ERRATICALLY IN VARIOUS OPERATING SITUATIONS AND HAS EXTENSIVE VIBRATIONS BETWEEN 25-40MPH; VIBRATIONS ARE WORSE IN CERTAIN GEARS. SIGNIFICANT LUNGEING AND JERKING OF SHIFTING GEARS ON ACCELERATION, PARTICULARLY WHEN NOT ACCELERATING INTENSELY. VEHICLE MAKES A CLUNK/KNOCK SOUND WHEN DECELERATING RAPEDLY. TAKEN IN FOR SERVICE 2X AT 2 DIFFERENT GMC DEALERS. TRANSMISSION HAS BEEN REPROGRAMMED 1X. NITHER DEALER PROVIDED GMC TECHNICAL SERVICE BULLETIN "#99-04-20-002I: INFORMATION ON DRIVE TRAIN CLUNK NOISE - (NOV 18, 2014)" AFTER MY VEHICLE WAS TAKEN ON AN UNAUTHERIZED 30 MILE 'TEST DRIVE' I WAS TOLD 'IT'S NORMAL OPERATION' AND "CUSTOMER CONCERN NOT DUPLICATED AT THIS TIME". SIMPLY FIND THIS HARD TO BELIEVE AS THE OPERATIONS AS DESCRIBED ARE BEING ACKNOWLEDGED BY A GMC BULLETIN. THIS IS SERIOUS: (1) THE SUDDEN JERKING/SLAMMING OF GEARS WILL HAVE A LONG TERM EFFECT ON THE TRANSMISSION (2) THE ACCELERATION ON DOWNSHIFTING IS A HUGE LIABILITY AS THE INCREASED POSSIBILITY OF COLLISION IS SIGNIFICANT AND (3) DIFFINETLY NOT 'NORMAL' OPERATION.

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VEHICLE DRIVE TRAIN OPERATES ERRATICALLY IN VARIOUS OPERATING SITUATIONS AND HAS EXTENSIVE VIBRATIONS BETWEEN 25-40MPH; VIBRATIONS ARE WORSE IN CERTAIN GEARS. SIGNIFICANT LUNGEING AND JERKING ON SHIFTING GEARS ON ACCELERATION PARTICULARLY WHEN NOT ACCELERATING INTENSELY. MOST CONCERNING: WHEN DECELERATING AFTER RUNNING AT HIGHWAY SPEEDS AND DOWNSHIFTING (I.E. EXIT RAMPS, HIGHWAY SERVICE/REST AREAS), VEHICLE ACCELERATES (AFTER DOWNSHIFTING) AND REQUIRES EXTENSIVE BRAKE PRESSURE TO SLOW AND CONTROL. TAKEN IN FOR SERVICE 3X AT 3 DIFFERENT GMC DEALERS. TRANSMISSION HAS BEEN REPROGRAMMED 2X. 3RD DEALER PROVIDED GMC TECHNICAL SERVICE BULLETIN "#99-04-20-002I: INFORMATION ON DRIVE TRAIN CLUNK NOISE - (NOV 18, 2014)" AND TOLD IT'S 'NORMAL OPERATION' AND IS DUE TO DRIVETRAIN 'LASH' (AKA GEAR SLOP OR PLAY). PAID $150 TO BE TOLD "CUSTOMER CONCERN NOT DUPLICATED AT THIS TIME". SIMPLY FIND THIS HARD TO BELIEVE AS THE OPERATIONS AS DESCRIBED ARE READILY APPARENT. IN ALL SERIOUSNESS: (1) THE SUDDEN JERKING/SLAMMING OF GEARS ON ACCELERATION HAS BEEN NOTICE BY SEVERAL PASSENGERS NOT JUST MYSELF, (2) THE ACCELERATION ON DOWNSHIFTING IS A HUGE LIABILITY AS THE INCREASED POSSIBILITY OF REAR END COLLISION IS SIGNIFICANT AND (3) NO WAY IS IT 'NORMAL' OPERATION.

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TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE TAIL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,510.

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IN MOTION VEHICLE SHUTTERS, CLUNKING IN BETWEEN GEARS, CLUNKS GOING INTO REVERSE, SHUTTERS BETWEEN 30-40 MPH AND OVER 65 MPH. BOUGHT VEHICLE BRAND NEW OFF SHOW ROOM FLOOR, VEHICLE WAS OUT OF ALIGNMENT WHEN I PURCHASED IT. AROUND 12,000 MILES NOTICED IT WAS SHUTTERING AND AS TIME HAS CONTINUED IT HAS PROGRESSIVELY GOTTEN WORSE. AT 17,000 MILES 11/16 TORQUE CONVERTOR WENT OUT AND WAS REPLACED. 1/17 BACK IN SHOP NOW WITH SAME PROBLEMS BUT MUCH WORSE.

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2015 GMC YUKON. CONSUMER WRITES IN REGARDS TO BAD TIRE VIBRATION WHEN DRIVING AT CERTAIN SPEEDS. *LD THE CONSUMER STATED THE TIRES ON HIS SUV DO NOT QUALIFY UNDER THE RECALL, BECAUSE OF THE YEAR THEY WERE MANUFACTURED. *JB

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THE VEHICLE HAS LEAKED WATER IN THE SEAMS OF THE BACK DRIVER SIDE SINCE THE INITIAL PURCHASE. IT HAS BEEN REPAIRED NINE TIMES BY TWO DIFFERENT DEALERSHIPS AND IT STILL LEAKS. THE VEHICLE NOW CONTAINS A HIGH MOISTURE READING AND WAS TESTED BY A MOLD SPECIALIST AND DETERMINED TO HAVE MOLD. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP.

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DRIVING IN SNOWY CONDITIONS WITH THE VEHICLE IN 4WD, BEGAN NAVIGATING A TURN AND THE VEHICLE SEEMED TO SHIFT INTO NEUTRAL, AND THE DASH DISPLAYED THE "4WD SHIFT ON PROGRESS" ON THE DASH WITHOUT DRIVER TOUCHING THE 4WD BUTTONS. COULD NOT STEER OR BRAKE OR DO ANYTHING. VEHICLE ENDED UP HITTING A WALL CAUSING A FAIR AMOUNT OF DAMAGE. VEHICLE DOES NOT GO IN FOR REPAIRS UNTIL NEXT WEEK BUT THE DEALERSHIP MADE IT SOUND LIKE IT'S A TRANSFER CASE ISSUE WHICH APPEARS TO BE A KNOWN ISSUE ON THESE VEHICLES. *TR

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HEADLIGHTS DO NOT ILLUMINATE THE ROAD FAR ENOUGH TO ALLOW SAFE DRIVING. TOOK VEHICLE TO LOCAL DEALER AND THEY CHECKED THE LIGHTS AND SAID THEY MEET MANUFACTURES SPECIFICATION. WHEN DRIVING ON COUNTRY ROAD WITH NO OTHER ILLUMINATION THE HEADLIGHTS DO NOT PROJECT FAR ENOUGH TO SEE WHAT IS AHEAD. DRIVING AT POSTED SPEEDS 55 TO 60 MPH CANNOT SEE WHAT IS COMING UP. HAVE TO USE HIGH BEAM IN ORDER TO SEE FAR ENOUGH TO BE SAFE. DID AN ONLINE SEARCH AND FOUND THAT THIS IS A COMMON COMPLAINT FOR THIS MODEL YEAR. *TR

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TL* THE CONTACT OWNS A 2015 GMC YUKON EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. AFTER THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES), THE CONTACT INSPECTED THE TIRES AND FOUND EXCESSIVE TREAD WEAR, VIBRATIONS, AND NOISE FROM ONE OF THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 38,000.

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VIBRATION THOUGH CAR AT HIGH SPEEDS SINCE CAR IS NEW. DEALER REPLACED ONE TIRE AND THAT CURED PROBLEM FOR A SHORT PERIOD. HAVE RETURNED VEHICLE TO DEALER SEVERAL TIMES FOR THE RECURRING PROBLEM AND IT HAS NOT BEEN ADDRESSED CORRECTLY RECEIVED RECALL LETTER FROM CONTINENTAL TIRE DUE TO VIBRATION ISSUES. MY VEHICLE IS NOT EQUIPPED WITH TIRES CONTAINING DATE CODE AFFECTED BY THE RECALL. THE MAKE, MODEL, AND SIZE OF TIRES DOES MATCH RECALL. I BELIEVE THERE IS A LARGER ISSUE COVERING A MUCH LARGER PERIOD OF TIME OF TIRE MANUFACTURE AND MY CAR SHOULD BE INCLUDED IN RECALL. FOR THE MOST PART HAVE STOPPED DRIVING THE CAR FOR FEAR OF A TIRE BLOWING OUT OR DAMAGING THE VEHICLE. *TR

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I PURCHASED OUR 2015 GMC YUKON XL IN OCTOBER OF 2014. I HAVE BEEN DEALING WITH NOISE COMING FROM THE TIRES FOR ABOUT A YEAR NOW. I HAVE TAKEN THE VEHICLE IN FOR SERVICE AND HAD MANY PARTS REPLACED ONLY FOR THE NOISE TO COME RIGHT BACK. MY VEHICLE ONLY HAS 40,000 MILES AND ALL THE TIRES ARE WEARING TO THE POINT THAT BELTS ARE NOW SHOWING. WHEN TALKING TO CONTINENTAL THESE FACTORY TIRES HAVE AN 80,000 MILE WARRANTY BUT THAT TIRE WEAR WARRANTY DOES NOT COVER FACTORY TIRES. AFTER CALLING GMC, CONTINENTAL AND MY LOCAL DEALER, I FINALLY WAS TOLD THEY WOULD GIVE ME $250 TOWARD NEW TIRES BUT I COULD ONLY USE THAT TOWARD THE PURCHASE OF CONTINENTAL TIRES. RECENTLY THERE WAS A RECALL ON THE SAME TIRES THAT ARE ON MY VEHICLE FOR ALL THE PROBLEMS I HAVE BEEN HAVING. WHEN I CALLED CONTINENTAL, I WAS TOLD THAT MY TIRES ARE NOT INCLUDED IN THE RECALL. HOW CAN I HAVE THE EXACT SAME ISSUES THAT ARE DESCRIBED IN THE RECALL BUT THERE IS NOTHING I CAN DO ABOUT IT BECAUSE MY DOT IS NOT IN THE 1 MONTH RECALL. I HAVE NOW HAD TO SPEND $1000 TO PURCHASE NEW TIRES FOR A VEHICLE THAT HAS ONLY 40,000 MILES ON IT AND COST $70,000 TO PURCHASE 2 YEARS AGO. *TR

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THREAD OF THE LEFT BACK TIRE FLOWERED UP AND IT POPPED WHILE DRIVING ON A HIGHWAY, NEVER SEEN ANYTHING LIKE THAT ON A FLAT. A COLLISION ALMOST TOOK PLACE, MY HUSBAND WAS ALMOST SMASHED BETWEEN THE CONCRETE WALL AND THE TRUCK WHILE TRYING TO CHECK THE TIRE, ON STAR RESPONSE WAS GOING TO TAKE 1HR 45 MIN. AFTER GETTING TO A SAFE PLACE WE CHECKED THE OTHER 3 TIRES AND NOTICE THE RIGHT REAR TIRE PRESENTED MISSING PART OF THE TIRE WALL AS A PUZZLE PIECE MISSING, TIRES HAD EXACTLY 30K MILES WITH THIS TRIP. TIRES ARE CONTINENTAL P275-55R20-111S WE TOLD THE DEALER TIRES ARE DEFECTIVE. *TR

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I PURCHASED A NEW, 2015 GMC YUKON XL IN DECEMBER OF 2014. I HAD BEEN DEALING WITH A VIBRATION RELATED PROBLEM AT HIGHWAY SPEEDS STARTING IN OCTOBER OF 2015 IN MY SUV THAT THE DEALER BALANCED, ALIGNED, ETC. PROBLEM STILL EXISTED IN DECEMBER OF 2015, AGAIN RAN TESTS AND FOUND NOTHING. CONTINUED TO COMPLAIN EVERY TIME I WENT INTO DEALER AND ON JUNE 28, 2016 AND WAS TOLD MY TREAD WAS WEARING UNEVENLY, AND AFTER A ROAD TEST WITH THE HEAD TECHNICIAN IT WAS FOUND THERE WAS HIGH ROAD FORCE ON THE TIRES. TODAY I CAME IN FOR MY OIL CHANGE AND MY DEALER HAD AN ALERT TO CHECK MY TIRES (ORIGINAL ONES THAT I REPLACED AT MY COST ON 6/28/16) FOR THE EXACT TIRE ON MY TRUCK GIVING ME THE SAME PROBLEM. I HAVE A HIGH SPEED VIBRATION AND TREAD WEAR PROBLEMS. MY OLD TIRES WERE OUTSIDE OF THE RECALL BUT I FEEL THAT THEY WERE DEFECTIVE. MY DOT# WAS A32AWBDE2414 AND I HAD TO REPLACE ALL 4 TIRES. GM PAID PARTIAL WARRANTY ON THEM. MY COST WAS $519.45. *TR

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