What 977 owners told NHTSA about the 2015 GMC Yukon Denali Xl 1500

Loss of power steering, loss of abs, loss of cruise control, loss of forward crash assist, loss of lane departure, lose of side detection, oil leak from oil cooler line connection leaking down engine, potential fire, parking sensor, arm rest phone charger short circuit potential fire, wires pinched off at hinge point of center counsel, trailer brake system, stabilitrac, all current errors make vehicle unsafe to drive, ongoing issues since purchase including service reports of the same issues from previous owner

NHTSA ODI 11620757

My engine went out, and I had to have it rebuilt. There was a check engine light on. My steering goes out and in without warning while driving. I have talked to the dealership, and they stated that all safety recalls were done on my vehicle. My safety and those of others were put at risk when the steering failed. I almost crashed my vehicle in traffic. There were no warning messages prior to the failure. I did see that there was a recall in 2019 and the dealership will not inspect the vehicle without payment.

NHTSA ODI 11554898

My car is giving me all kinds of warnings, parking assist off, rear back up, trailer brake, the radio sounds go off, blinker sounds go off, while trying to park power steering locks up, it will die in the middle of a turn. It’s doing everything The 2015 recall was created for. I do not think my car was fixed during the recall period. It is very hazardous.

NHTSA ODI 11542538

The contact owns a 2015 GMC Yukon. The contact stated that on several occasions while driving at an undisclosed speed, the steering wheel became stiff and difficult to maneuver. The contact stated that while making a turn, the steering functionality momentarily returned however, the failure recurred. The contact stated that while driving at an undisclosed speed, the steering wheel stiffened and became difficult to maneuver then remained stiff. The power steering assist warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the electrical power steering failed and needed to be replaced. The vehicle was not repaired. The contact was then advised to take the vehicle to the dealer and informed that the vehicle was included in a recall and provided the NHTSA Campaign Number: 14V719000 (Steering) however, the dealer and manufacturer were notified of the failure and the contact was informed that the VIN was not included in the recall. The failure mileage was approximately 150,000.

NHTSA ODI 11531360

When turning left the vehicle locks up and turns off, after that messages about the parking assist and versatrack starts popping up.

NHTSA ODI 11521812

Driving at a normal speed around 30 mph when vehicle suddenly becomes hard to steer as if the power steering just cut out or off therefore making it extremely difficult to control the vehicle and felt like a rough ride while this is taking place.....Definitely sounds like a safety issue......DASH READING WARNING SERVICE PWWR STEERING

NHTSA ODI 11515024

My Wife was driving at a low speed completing a right hand turn through an intersection and as she completed the turn the vehicle completely lost all steering. The vehicle ran up onto a curb but she was able to stop before she hit a poll. The vehicle was towed home and I found that there was no power to the steering wheel controls, the horn didn't work and there were Electronic Steering warnings. I also found that the steering wheel could spin freely like a top without any movement of the wheels. Upon examination in the engine compartment I found that the bottom of the steering shaft was completely disconnected and the single bolt that holds the 2 pieces together was missing. I took the vehicle to the local GMC dealership and they conformed that the bolt was missing and the shafts came apart which lead to the steering failure. The free movement of the steering wheel caused the internal malfunction of the steering wheel electronics. Prior to the steering failure there was no indications of any steering issues. The steering warning lights didn't come on until the steering failure. My Wife and children were about to get on the freeway when the failure occurred and could have led to a fatal accident if this failure occurred while she was driving on the freeway. I contacted GM and opened a case but was informed that they would not provide any assistance with the repair which is about $2900. I don't understand how GM would design a steering shaft that has a single point failure that could lead to a catastrophic failure. The vehicle has 120K miles and has never been in any accidents. I expect a basic safety feature such as the steering to never fail during operation. I will never purchase another GM vehicle and will tell as many people as I can about the potential failure. GM case# [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11484325

The contact owns a 2015 GMC Yukon Denali XL. The contact stated that while driving at 75 MPH, the steering wheel hardened as both a warning chime and a service power steering warning message appeared on the instrument panel. The contact stated that he crossed two lanes of traffic before gaining control of the vehicle's power steering. Excessive force was used to steer the vehicle to his place of work. The contact called several dealers as well as the manufacturer who all informed him that his vehicle was not included in NHTSA Campaign Number: 14V719000 (Steering). The vehicle had yet to be repaired. The failure mileage was approximately 125,000.

NHTSA ODI 11478575

Both my tail lights have failed. Dealer wants insane amount of money for new ones, so I opened up the lights and there is an obvious design flaw in the lights, to me it seems intentional at worst, incompetent at best. I am an electrical engineer, and there is no reason they should put a friction connection in the LED power bar, it is a glaring design flaw. Also having steering assist issue at low speed which was an issue that was supposed to be fixed in a previous recall service, but it is still malfunctioning.

NHTSA ODI 11445923

Steering locks up at lower speeds or when turning into a parking lot all the ligths shut off at the same time the steering does it has happened more at night lights flicker both interior lights and exterior lights a/c shuts off radio shuts off i have went to different dealers and have not been able to fix this problem even doh i show them videos of what it does both my wife and i have almost had a few accidents because of this

NHTSA ODI 11439035

The contact owns a 2015 GMC Yukon. The contact stated that while operating the vehicle, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The contact indicated that recently when the failure occurred the vehicle also shut off nearly causing a crash. The vehicle was taken to the local dealer who diagnosed that the battery cables needed to be replaced. The vehicle was not yet repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 18V586000 (Steering) however, the failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 75,000.

NHTSA ODI 11437454

THE POWER STEERING LOCKS UP AND THE DISPLAY ON DASH READS POWER STEERING LOSETHIS HAS HAPPENED 6 TIMES AND EACH TIME I'VE HAD TO GO RESCUE MY WIFE THIS IS HER CAR. I FOUND OUT THAT I COULD REMOVE THE BATTERY CABLE FROM BATTERY TO RESET THE PROBLEM BUT IT ONLY LAST FOR A SHORT WHILE

NHTSA ODI 11394864

WHILE DRIVING ON HIGHWAY INSTITUTE STEERING POWER AND COULD BARELY CONTROL THE STEERING WHEEL WHILE POWER ASSIST WARNING, STABILIZE,AIRBAG LIGHT AND PASSENGER WINDOWS WOULDN'T GO UP.

NHTSA ODI 11377975

WHEN I GET TO A RED LIGHT OR A PARKING SPOT SOMETIMES THE POWER STEERING GETS HARD AND IT GETS HARD FOR ME TO STEER IT DOESN'T DO IT ALL THE TIME BUT I HAS DONE IT MORE THAN 3 TIMES AND SCARED VEHICLES POWER STEERING MIGHT STOP WORKING ONE DAY

NHTSA ODI 11365661

THIS HAS HAPPENED SEVERAL TIME IN THE CITY CROSSING AN INTERSECTION USUALLY AT SLOW SPEED BRAKING AND TURNING AND ALL THE SUDDEN I LOSE EVERYTHING. NO STEERING ELECTRICAL AND BRAKING. THE PARK ASSIST WILL SOMETIMES START GOING OFF LIKE CRAZY JUST BEFORE IT HAPPENS, BUT NOT ALL THE TIME. PUT IN PARK AND OPEN THE DOOR IT COMES BACK ON. THEN SAYS ROLL DOWN DRIVERS SIDE WINDOW AND THEN BACK UP. AT ON TIME I DID HAVE IT HAPPEN ON THE HIGHWAY. I WAS GETTING READY TO PASS AND GIVING IT GAS AND EVERYTHING SHUT DOWN FOR A SPLIT SECOND AND THEN TOOK OFF AGAIN. THIS PROBLEM IS GOING TO GET SOMEONE KILLED.

NHTSA ODI 11351977

I CAN TURN THE STEERING WHEEL SIDE TO SIDE AND THE CAR DIES POWER GOES LOW AIR CONDITIONING FANS BLOW LESS AND GET WARNINGS ON DASH TO ROLL DOWN DRIVERS WINDOW AND THEN BACK UP

NHTSA ODI 11340180

POWER STEERING LOST MOMENTARILY AFTER OPERATING FOR 45 MINUTES AND RETURNING WHEN VEHICLE IS SHUT OFF FOR 10 MINUTES.

NHTSA ODI 11331455

INTERMITTENT POWER STEERING FAILURE TURNING AT LOW SPEEDS. ALMOST HIT A CAR WHILE TURNING IN A ROAD DUE TO LACK OF POWER STEERING WORKING PROPERLY.

NHTSA ODI 11309765

TL* THE CONTACT OWNS A 2015 GMC YUKON XL. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS WITHOUT WARNING, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE IN EITHER DIRECTION. ON SEVERAL OCCASIONS, THE VEHICLE ALSO STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THOMPSON BUICK GMC LOCATED AT 2600 WAKE FOREST RD. RALEIGH NC, 27609, (919)809-6217, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI 11298106

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. AS THE FAILURE PERSISTED, THE "SERVICE POWER STEERING DRIVE CAREFULLY" WARNING MESSAGE ILLUMINATED. THE CONTACT HAD TO PLACE THE VEHICLE INTO PARK AND SHIFT INTO ANOTHER GEAR IN ORDER FOR THE STEERING WHEEL TO UNLOCK AND RESUME NORMAL OPERATION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE CONTACT WAS INFORMED BY A MECHANIC TO TAKE THE VEHICLE TO A DEALER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 11269363

THE PROBLEM I BEEN HAVING IS WITH THE STEERING. WHEN YOU TURN THE STEERING WHEEL SUDDENLY OR JUST KINDA FAST THE STEERING ASSIST WILL LOCK UP AND ALL OF THE DASHBOARD AND AC WILL SHUT OFF AND THAN RESTARTS. NOT ALL THE TIME BUT ABOUT 6 TIMES THE ENGINE SHUT OFF COMPLETELY. THIS IS A VERY SERIOUS AND DANGEROUS SITUATION THAT IT PUTS YOU IN THIS CAN HAPPEN WHEN STATIONARY WHEN YOU TRYING TO PULL OUT ON THE HIGHWAY OR AT SLOT SPEED WHEN TRYING TO TURN THIS HAPPENS ALL THE TIME

NHTSA ODI 11254754

WHEN PARKING THE STEERING WHEEL LOCKS UP, THE MONITOR THAT PLAYS THE RADIO SHUTS OF AND MY SPEEDOMETER MONITOR SHOWS 3 TO 4 DIFFERENT WARNINGS SUCH AS BRAKE ASSIST OFF, PARK ASSIST OFF, STABILITRAK AND POWER STEERING. THIS IS WHILE THE CAR IS IN MOTION AS WELL AS WHEN I PUT IT IN PARK.

NHTSA ODI 11204771

TL* THE CONTACT OWNS A 2015 GMC YUKON. SHORTLY AFTER THE CONTACT PURCHASED THE VEHICLE, THERE WAS AN ELECTRICAL FAILURE AND THE RADIO FAILED TO FUNCTION. THE DEALER (PENSKE BUICK GMC OF CERRITOS, 17720 CRUSADER AVE, CERRITOS, CA 90703, (877) 886-6265) REPLACED THE RADIO WITH A WARRANTY; HOWEVER, THE FAILURE CONTINUED. ALSO, THE VENT CONTROLS FAILED FOR THE AIR CONDITIONER AND HEATER. WHILE MAKING A LEFT TURN AND A U TURN, THE STEERING WHEEL SEIZED SEVERAL TIMES. THE DEALER INDICATED THAT THEY SERVICED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AND WAS AWARE THAT THE RECALL REMEDY FAILED. THE CONDITION PROGRESSED TO THE POINT THAT THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MULTIPLE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI 11202972

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE STEERING LOST POWER WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE VEHICLE WAS TAKEN TO BRUCE LOWRIE CHEVROLET (817-264-7776, LOCATED AT 711 SW LOOP 820, FORT WORTH, TX 76134) WHERE THE RECALL REPAIR WAS PERFORMED. THE TECHNICIAN RE-FLASHED THE COMPUTER AND STATED THAT THE RECALL WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.

NHTSA ODI 11191711

I WAS DRIVING UP NORTH IN 4WHEEL DRIVE AND TRANSMISSION CAM OUT OF GEAR I STOPPED THE VECHILE AND RESTARTED NOW THE TRANSMISSION DOES NOT SHIFT PROPERLY AND STEERING IS HARD TO STEER AND IT GOES IN AND OUT

NHTSA ODI 11190131