What 147 owners told NHTSA about the 2015 GMC Sierra 2500 Hd

After starting the vehicle, I turned on the rear defrost button and within a few minutes the rear window started producing smoke inside the vehicle. I turned the truck off immediately and then approximately 30 seconds later, the rear window on the passenger side shattered. There is a recall that was issued for this exact problem but when i contacted the dealership, I was informed that the recall applied to Canadian vehicle models only and that there was no recall issued in the U.S. for this problem. I believe that there was a great risk for my family's safety as my child sits directly in front of this window and presented an injury risk to her, as well as the overall fire risk that could have occurred if I had not noticed the issue immediately. There were no warnings before the incident occurred. I had to pay out of pocket to have the window replaced.

NHTSA ODI 11725053

The contact owns a 2015 GMC Sierra 2500. The contact stated that while the vehicle was parked, the defroster was activated, and there was smoke inside the vehicle before the rear glass shattered. No warning light was illuminated. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The failure mileage was approximately 50,000.

NHTSA ODI 11722449

I have went to a dealership to try and trade this vehicle in and they have informed me that this vehicles odometer has been rolled back prior to me purchasing it. It was not disclosed to me from Bob Rorhman Hyandia that this had happened.

NHTSA ODI 11713408

Odometer Fraud. The contact purchased a 2015 GMC Sierra 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 189,458 and the contact stated he discovered on Carfax that mileage was 188,052; however, the contact discovered that the mileage was 112,708.

NHTSA ODI 11713486

The contact owns a 2015 GMC Sierra 2500. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power and stalled. No warning lights was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the Fuel Pump Module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 129,000.

NHTSA ODI 11672477

Blown head gasket. Engine hydro-locked.

NHTSA ODI 11667151

The contact owns 2015 GMC Sierra 1500. The contact stated that while driving on several occasions at various speeds, the vehicle lost motive power. The contact stated that the check engine warning light was illuminated for approximately a month. The vehicle was taken to an independent mechanic and the contact was informed the high-pressure fuel pump was leaking fuel into the crank case, and the high-pressure fuel pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred approximately 1 year and 5 months later. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle was repaired. The contact stated that on several occasions while driving at various speeds, there was a loud sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel injectors on one side of the engine were not working properly, and that the fuel injectors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 178,137.

NHTSA ODI 11657768

Had tailgate switch safety recall completed in June 2024. Beginning November 25th, 2024, tailgate switch began randomly opening tailgate while driving and parked with vehicle turned off. The lower “push button” in attached photo is the one that controls the tailgate. One time while closing tailgate, the switch kept activating repeatedly for nearly a minute before it stopped. We live in the mountains and have been having heavy fog and rain. Contacted dealer and dealer stated that we would be responsible for repair. Contacted dealer on December 2, 2024 and dealer scheduled truck for repair December 18th 2024. Truck is not equipped with any indicator if tailgate comes open. Have to keep tailgate strapped shut at all times now.

NHTSA ODI 11628404

The contact owns a 2015 GMC Sierra 2500. The contact stated that while driving at 45-48 MPH, the check engine warning light illuminated. The contact used a vehicle scanner and retrieved diagnostic test code P0420 that indicated an efficient operating below threshold, and the contact cleared the code. Additionally, the contact stated while the exhaust filter was being cleaned, an unknown message was displayed. Upon clearing the code, the check engine warning light illuminated again. The vehicle was taken to the local dealer, who informed the contact that there was no warranty coverage. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 83,000.

NHTSA ODI 11620052

Electric trailer brake control modular is malfunctioning on my 2015 GMC Sierra Denali 3500. Multiple of sources told me this is a common problem with this generation of GMC.

NHTSA ODI 11604778

The truck is a 2015 GMC Sierra 2500 HD. With less than 51,000 miles, the transmission is gone due to a design flaw. Around march 8th, the transmission went out when I hydroplanned on a two lane road. Haley GMC Airport was wanting $6700 for a new transmission. I contacted GMC and they offered a 15% discount after raising the price to over $7500. GMC has replaced and volunteered recall on their 2015 1500 and 2015 2500 8 speed transmissions but will not do anything about the 2015 2500 6 speed transmission. The transmission where I received a second opinion advised that they changed the transmission on the 2015 after realizing there was a design flaw. I feel that myself and many others whose transmissions died before 100,000 due to GMC design should not pay full price for a new transmission. If this is not the correct channel, please let me know. thank you.

NHTSA ODI 11581697

The contact owns a 2015 GMC Sierra. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 90,000.

NHTSA ODI 11578502

The contact owns a 2015 GMC Sierra 1500. The contact stated while driving 65 MPH, there was a loud pop in the engine compartment. The vehicle was steered to the side of the road where condensation was observed in the middle of the road. The vehicle was towed to a dealer where it was diagnosed that the radiator and transmission needed to be replaced. The vehicle was not repaired. On another occasion, while driving at approximately 20 MPH, the vehicle lost motive power. The vehicle was towed to a dealer where it was determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 170,000.

NHTSA ODI 11565112

Truck has a CP4 injection pump and they go bad and cost $15,000-$20,000 to repair and if that happens I owe money on the truck and would have to get a loan or figure something out and still have to make a payment on something I can’t even drive! They need to recall it and swap them out to a CP3 and be done with it. Why wait until it cost 10s of thousands of dollars when they can get it done for $3,500 at the most?

NHTSA ODI 11556351

Shifting started to make a loud clunking sound. Then the vehicle wouldn't shift out of 3rd gear. The engine check light came on and the code determined it to be a faulty transmission control module (TCM). When looking at the TCM, I also noted that the TCM was very hot and the nearby cable cover had melted. When researching the issue, it was discovered that GMC Sierra 2500 and 3500, years 2009 - 2015 were having this same issue all over the continent. Resulting in a massive back order and leaving drivers stranded. There was no warning lights or sounds before my power train froze up.

NHTSA ODI 11546705

I reached out to manufacture via text, email and no response they just not responding on either Chanel..

NHTSA ODI 11545236

The contact owns a 2015 GMC Sierra 1500. The contact stated while driving approximately 35 MPH, the message "Power Steering Assist" was displayed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 14V719000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 131,890.

NHTSA ODI 11536858

While driving down the highway at 60 mph, the truck stumbled then completely died. After coasting to a stop truck would not restart. Towed to a repair shop to find out the Bosch CP 4 fuel pump exploded and contaminated the whole fuel system with metal shavings. A very expensive and lengthy repair. GM has known there is issues with these parts, but has failed to recall and fails to cover repair costs. Other manufacturers using the same part have issued recalls. While I was able to safely the get vehicle to the side of the road, the failure could’ve resulted in an accident causing personal injury or property damage.

NHTSA ODI 11531947

I am having a issue with a low milage GMC Sierra. The truck is a 2015 with 24,000 miles. When it was produced the truck had a 100,000 mile warranty but has since lasped in time. The transmission on this truck is a 6l90 which has had several know issues that gm is aware of. This service bulletin is just highlight of the issue gm bulletin 19-na-153. I've talked with several transmission shops and event saw a few posted online about the transmission issue, my issue is gm will not stand behind their product, I have contacted GM directly and gotten no where. During my conversation with the GM reps on the phone they did agree the transmission should not have blown at the milage. My truck is garage kept, doesn't go outside in the rain or snow. I know there is a class action for the Allison transmission and the 8 speed but not the 6 speed that I'm aware of.

NHTSA ODI 11523040

The contact owns a 2015 GMC Sierra. The contact stated that when doing the initial start, the rear of the vehicle began smoking and caught on fire. The contact turned off the vehicle and the fire settled however shortly after the rear window fractured. There were no injuries and no medical attention needed. There was no fire report. The contact had taken the vehicle to the dealer who stated that the window needed to be replaced and there was a Canadian recall (Manufacturer Number N192220470 ) for the rear windows defrost failing. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,000.

NHTSA ODI 11510803

Press the pedal feels soft vehicle slightly slows then pedal pressures up and truck instantly stops pedal stays hard for a long time having same issue on 15 tahoe

NHTSA ODI 11510446

The contact owns a 2015 GMC Sierra 1500. The contact stated her husband was driving when the vehicle in front of them applied the brakes unexpectedly, the driver depressed the brake pedal but failed to stop the vehicle due to the brake pedal being resistant/ rigid causing the vehicle to rear-end the other vehicle. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was filed. The driver was able to continue driving to their destination. The contact took the vehicle to the local dealer, where it was diagnosed that the vacuum pump had to be replaced. The dealer replaced the vacuum pump back in October of 2022. The vehicle was repaired but the second vacuum pump was also defective and the dealer replaced it on-site for a third time. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,500. The contact stated that the failure speed was no more than 70 mph.

NHTSA ODI 11500249

The contact owns a 2015 GMC Sierra 2500. The contact stated while her husband was driving approximately 20 MPH, the vehicle lost motive power and stalled. The vehicle lost power steering and power braking functionality. The contact stated that her husband did not see any warning lights being illuminated. The contact stated that her husband pulled over and stopped the vehicle. The vehicle could not be restarted. The contact stated that her husband purchased a fuel head for the diesel engine. The fuel head was replaced, the vehicle was started, and ran for less than a minute when the contact heard loosened nuts and bolts coming from the engine compartment. The vehicle stalled and was towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the CP4 had to be replaced with a CP3 Conversion (Part 10904), fuel pump module assembly (Part N10021) and a Duramax Conversion kit (Part 10904). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 136,000.

NHTSA ODI 11497442

On November 14th, while commuting home from work, my transmission failed while I was stopped at a red light. After the light turned green, my car would not move when I pushed my foot on the gas. The engine would rev up but nothing would happen. I turned off the engine and re-started several times but the car would never move. I eventually gave up and turned over my emergency blinkers and started calling tow trucks. I was stuck in the center lane of a 4-lane road road at a very busy interstate interchange during rush hour. These were incredibly unsafe conditions as the location of my vehicle almost caused several accidents. It took over 3 hours for a tow truck to show up, move my vehicle from the busy road, and tow it to the local dealer. After investigating, the dealer said the transmission pump blew apart of sent metal throughout the transmission and caused it to be inoperable. There were no warning lamps, messages, or other symptoms prior to this occurrence.

NHTSA ODI 11496331

The contact owns a 2015 GMC Sierra 2500. The contact stated while driving 35 MPH with the rear defroster activated, there was smoke coming from the window before the window cracked. The contact had taken the vehicle to a certified mechanic who determined that the rear defroster needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that there was no recall or warranty coverage for the repair. The approximate failure mileage was 131,000.

NHTSA ODI 11493456