Mar 8, 2023Electrical systemVisibility & wipersFire
The contact owns a 2015 GMC Sierra. The contact stated that when doing the initial start, the rear of the vehicle began smoking and caught on fire. The contact turned off the vehicle and the fire settled however shortly after the rear window fractured. There were no injuries and no medical attention needed. There was no fire report. The contact had taken the vehicle to the dealer who stated that the window needed to be replaced and there was a Canadian recall (Manufacturer Number N192220470 ) for the rear windows defrost failing. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 152,000.
NHTSA ODI 11510803
Mar 6, 2023BrakesCrash
Press the pedal feels soft vehicle slightly slows then pedal pressures up and truck instantly stops pedal stays hard for a long time having same issue on 15 tahoe
NHTSA ODI 11510446
Jan 5, 2023BrakesCrash
The contact owns a 2015 GMC Sierra 1500. The contact stated her husband was driving when the vehicle in front of them applied the brakes unexpectedly, the driver depressed the brake pedal but failed to stop the vehicle due to the brake pedal being resistant/ rigid causing the vehicle to rear-end the other vehicle. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was filed. The driver was able to continue driving to their destination. The contact took the vehicle to the local dealer, where it was diagnosed that the vacuum pump had to be replaced. The dealer replaced the vacuum pump back in October of 2022. The vehicle was repaired but the second vacuum pump was also defective and the dealer replaced it on-site for a third time. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,500. The contact stated that the failure speed was no more than 70 mph.
NHTSA ODI 11500249
Oct 18, 2022Electrical systemFire
I was driving down the road after turning on the rear window defrost. The cab of the truck filled with smoke billowing from the back seat. I pulled over and turned the truck off. I got into the back seat to try to identify what was on fire, and noticed the lines of the rear window defrost system were actually smoldering. Then one of the rear windshield panels exploded in my face. Upon reading online, it looks like a recall was issued for this same problem in Canada but not the USA.
NHTSA ODI 11489877
Mar 28, 2022Transmission & drivetrainBody & structureBrakesFire
Wife and daughter took the pickup to town. While returning home wife noticed a noise from the front end. She slowed down to turn and the whole tire with rotor came off the pickup causing the brake line to get ripped off and stating a fire. Damaged the running board and rocker panel along with the cv axle and other numerous parts.
NHTSA ODI 11458567
Dec 13, 2021Electrical systemFire
I turned on my rear defroster. I smelled electrical burning and rear window shattered with my 6 month old in the back seat in her car seat. GM states there is a recall which can be referenced as N192220470. Speaking with customer service and dealership the recall is VIN specific and my vehicle is not included in the recall even though the year and make is listed in the recall. Very dangerous, especially when there are passengers in the back seat of the vehicle
NHTSA ODI 11443574
Nov 6, 2019Visibility & wipersFire
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. WHEN THE CONTACT AUTO STARTED THE VEHICLE, SMOKE APPEARED FROM THE REAR WINDOW AND A BURNING ODOR WAS NOTICED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED; HOWEVER, FIVE SECONDS LATER, THE REAR WINDOW SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT STATED THAT THE METAL THAT HEATED UP THE WINDOW CAUSED THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9/5625662049. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
NHTSA ODI 11278480
May 13, 2019Electrical systemEngineFire
ON 5/12/19 THE CHECK BATTERY CHARGING SYSTEM LIGHT CAME ON, SO I LEFT OUT SIDE FACING STREET IN CASE I HAD TO JUMP TO TAKE TO DEALER ON MONDAY. I WENT IN THE HOUSE AND 1/2 HOUR LATER HEARD AND EXPLOSION AND WENT OUT AND THE TRUCK ENGINE COMPARTMENT WAS ON FIRE.
NHTSA ODI 11207167
Aug 21, 2018AirbagsCrash2 injuries
I WAS DRIVING A GMC SIERRA 2500 (2015) TRUCK ON A ROAD (SPEED LIMIT 65 MPH) AND WAS STOPPED TO MAKE A LEFT-HAND TURN INTO A STATE PART. A DRIVER HIT ME IN THE REAR AT A HIGH SPEED. THE POWDER FROM THE AIRBAG COMPARTMENTS FILLED THE TRUCK CAP BUT THE AIR BAGS DID NOT DEPLOY.
NHTSA ODI 11121544
Jul 13, 2017BrakesCrash
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. WHILE THE VEHICLE WAS BEING REVERSED WITH A TRAILER ATTACHED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE. THE CONTACT STATED THAT THE TRAILER CRASHED INTO THE AWNING OF THE RESIDENCE. THERE WERE NO INJURIES. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED EVIDENCE OF BRAKE FLUID LEAKING FROM THE BRAKE BOOSTER, WHICH ALLOWED BRAKE FLUID TO ENTER THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PERFORMANCE CHEVROLET (LOCATED AT 3222 BEVERLY PIKE, ELKINS, WV 26241, TEL: (304) 591-1077) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER WAS LEAKING AND WAS 1,000 MILES OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,023.
NHTSA ODI 11005111
Sep 15, 2016LightsCrash
THE LOW BEAM PROJECTOR HEADLIGHTS ARE INADEQUATE, ESPECIALLY IN RURAL AREAS. THERE IS A DISTINCTIVE CUTOFF OF LIGHT, CALL IT A LINE WHEN ON LOW BEAM, AND BEYOND THAT LINE THEIR IS NO ILLUMINATION WHATSOEVER AS YOU WOULD BE USED TO WITH OTHER LIGHTING DESIGNS. YOU CAN NOT SEE ANY SIGNS, POSSIBLE ANIMALS, OR ANYTHING ELSE AS YOU ARE USED TO SEEING IN THE LIGHT THAT TYPICALLY EXTENDS BEYOND OTHER LOW BEAM SYSTEMS. I UNDERSTAND THAT GM HAS A TSB FOR THE CONDITION BUT IT IS NOT ADVERTISED AND FROM WHAT I CAN DETERMINE ON THE NET DOES NOT WORK REGARDLESS AND IS ONLY A BAND AID FIX. THESE LIGHTS ARE A SAFETY HAZARD. I BELIEVE THIS ISSUE MAY HAVE CONTRIBUTED TO AN ACCIDENT I HAD. ..UPDATED 01/04/17 *BF
NHTSA ODI 10906845
Sep 13, 2016SuspensionTransmission & drivetrainCrash
WHILE DRIVING ON DRY PAVEMENT, DRIVER MOVED KNOB ON VEHICLE TO SWITCH FROM AWD TO 2WD. VEHICLE WENT INTO AN IMMEDIATE SPIN WHICH COULD NOT BE CORRECTED. (OR MAYBE IT WAS BECAUSE OF WHAT HAPPENED NEXT). VEHICLE CAREENED OVER TWO LANES ("PRESUMABLY" WOULD NOT STOP - DRIVER DOES NOT RECALL TRYING TO HIT THE BRAKES REPEATEDLY OR AT ALL AS THE "NEXT PROBLEM" WAS IN FRONT OF DRIVER AND DRIVER WAS FOCUSING ON SURVIVAL).. DRIVER QUICKLY SMASHED THROUGH METAL SAFETY BARRIER AND CRASHED THROUGH TREES OVER A 30 FT EMBANKMENT INTO A RESERVOIR. DRIVER ABLE TO OPEN ROOF WHILE "STEERING" WITH LEFT HAND AND OPENING ROOF WITH RIGHT HAND AS DRIVER KNEW WATER WAS FAST APPROACHING. DRIVER SMASHED THROUGH TREES, TRUCK WAS DEMOLISHED BUT DRIVER WAS ABLE TO MAKE IT OUT OF CAR ALIVE AS CAR TOOK ON WATER THROUGH OPENED ROOF. VIN NUMBER REPORTS BRAKE ISSUES. DRIVER NOT AWARE OF "BRAKE RECALL" OR ANY ISSUES AND DID NOT REPORT BRAKE ISSUE AS AN ISSUE ON SCENE AS INCIDENT HAPPENED SO FAST AND DRIVER WAS ATTEMPTING TO STAY ALIVE AND WAS EVER FOCUSED ON THE NEXT 'OBSTACLE" AS IT WAS IN THE WAY PER DESCRIPTION HEREIN. AIRBAGS DEPLOYED AS EXPECTED AND DRIVER EXITED WATER-FILLED VEHICLE VIA OPENED ROOF UNHARMED. GMC SENT INVESTIGATORS OUT BUT NO REPORT HAS BEEN ISSUED TO DRIVER. CHUBB LEAD INVESTIGATOR ACCOMPANIED THE GMC INVESTIGATOR AND REPORTED "NO VEHICLE MALFUNCTION". AFTER THIS INCIDENT, AND READING OTHERS' PROBLEMS, DRIVER IS NOW NOT CONVINCED OF THAT REPORT.. NO MENTION OF BRAKE RECALL SEEMS TO HAVE BEEN REPORTED BY ANYONE BUT BY PUTTING VIN NUMBER INTO THIS DATABASE.
NHTSA ODI 10906090
Mar 1, 2016Transmission & drivetrainCrash1 injury
DRIVING NORTH ON THE GARDEN STATE PARKWAY IN THE CENTER LANE IT FELT LIKE I HAD A BACK TIRE BLOWOUT BUT WHAT HAPPENED WAS MY REAR AXLE BROKE CAUSING MY VEHICLE TO BE EXTREMELY HARD TO CONTROL. I WAS TRYING TO STEER THE VEHICLE BUT COULD NOT CONTROL THE TRUCK, IT FELT LIKE I HAD LIMITED BRAKING ABILITY, SMASHING INTO GUARDRAIL IT FINALLY CAME TO A STOP.
NHTSA ODI 10839187
Sep 22, 2015Transmission & drivetrainAirbagsCrash
TL* 2015 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO COAST BACKWARDS AND COLLIDED INTO THE SIDE OF A BUILDING WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER THE CRASH, THE GEAR SHIFTER REMAINED IN PARK. THE VEHICLE WAS NOT DIAGNOSED, BUT WAS CURRENTLY BEING REPAIRED FOR DAMAGES SUSTAINED FROM THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V374000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE CONSUMER WHO WROTE IN, WORKS AT THE CAR WASH. AN EMPLOYEE AT THE CAR WASH, DROVE THE VEHICLE OUT OF THE CAR WASH AND PLACE THE VEHICLE IN PARK TO HAVE THE DETAIL WORK COMPLETED. THE VEHICLE WAS LEFT WHILE ANOTHER VEHICLE WAS RETRIEVED FROM THE CONVEYOR BELT. THE GMC ROLLED BACK AND CRASHED INTO THE CAR WASH BUILDING. APPARENTLY, THE EMPLOYEE THOUGHT THE VEHICLE WAS IN PARK, WHEN IT WAS IN FACT IN NEUTRAL.
NHTSA ODI 10767492
Nov 17, 2014AirbagsCrash1 injury
TL* THE CONTACT OWNS A 2015 GMC SIERRA HD. WHILE TRAVELING APPROXIMATELY 75 MPH, A DEAR CROSSED THE CONTACT'S PATH AND CRASHED INTO THE FRONT END AND FRONT PASSENGER SIDE OF THE VEHICLE. THE DRIVER AND THE FRONT PASSENGER SIDE AIR BAGS FAILED TO DEPLOY, BUT A SUBSTANCE WAS RELEASED. ALSO, THE CONTACT ADDED THAT THE FOUR REAR AIR BAGS DEPLOYED AS NORMAL. THE CONTACT WAS ABLE TO MERGE THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, AND BACK, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE CONTACT WAS TO REQUEST FURTHER INSPECTION OF THE AIR BAGS FROM THE MANUFACTURER AND AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
NHTSA ODI 10655389