What 144 owners told NHTSA about the 2014 Nissan Murano Hybrid

WHILE DRIVING ALONG I 17 SOUTH OF FLAGSTAFF, AZ, WE HEARD A LOUD SOUND, LIKE A GUN SHOT. WE PULLED OVER TO FIND NO TIRE HAD BLOWN, CHECKED THE REST OF THE CAR, DIDN'T SEE ANYTHING. WE CONTINUED TO DRIVE AND STARTED HEARING RATTLING AND SHAKING NEAR THE ROOF. WE PULLED OVER AGAIN ONLY TO FIND OUR SUNROOF WAS COMPLETELY SHATTERED. LUCKILY, WE HAD THE RETRACTABLE SHADE CLOSED, SO NEITHER OF US WAS HIT WITH GLASS, BUT CARS BEHIND US COULD HAVE BEEN. ABOUT 2/3 OF THE SUNROOF WAS ALREADY GONE. WE FINISHED OUR 90-MILE DRIVE HOME IN 100 DEGREES WITH THE TOP/SHADE OPEN SO AS NOT TO DO ANY DAMAGE TO THE SHADE ITSELF. DRIVING ON AN INTERSTATE AT 70 MPH WITH A SEMI TRUCK NEXT TO US WHEN THE EXPLOSION OCCURRED, COULD HAVE BEEN DEADLY. FORTUNATELY, MY HUSBAND KEPT CONTROL OF THE VEHICLE AS WE SOMEHOW GOT OFF THE HIGHWAY TO SAFETY.

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FRONT SUNROOF SHATTERED SPONTANEOUSLY. A ROCK DID NOT HIT IT. THE 10,000 PIECES ARE SO TINY THAT THEY DIDN'T SHOW UP IN THE PHOTO I TOOK. THEY ARE STILL IN PLACE IN THE ROOF OF MY CAR. I HAVE ORDERED A REPLACEMENT GLASS AND I HOPE THE LOCAL GLASS MAN IS ABLE TO REPLACE IT.

NHTSA ODI 11353454

DRIVERS SIDE SUN VISOR IS WILL NOT STAY IN ANY SET POSITION. THIS IS A SERIOUS SAFETY ISSUE ON ANY DAY THAT THE SUN OUT, PARTICULARLY DRIVING INTO THE SUN. THIS IS A CRITICAL SAFE DRIVING COMPONENT OF ANY VEHICLE. VERY EXPENSIVE PART TO PURCHASE, FOR WHAT IT IS, BECAUSE OF THE HIGH DEMAND SINCE SO MANY HAVE FAILED. THE SUN VISOR WILL NOT STAY UP, AS IT WILL JUST DROP IN FRONT OF YOUR LINE OF VISION, AND IT WILL NOT STAY TOWARDS WINDSHIELD TO BLOCK THE BLINDING SUN. IT LOOKS LIKE THESE COMPLAINTS HAVE BEEN PLACED IN VARIOUS AREAS ON HERE.

NHTSA ODI 11351513

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AT A TRAFFIC LIGHT, WHEN DRESSING THE ACCELERATOR PEDAL BUT THE VEHICLE FAILED TO REPSOND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC AND WAS INFORMED NEEDING TRANSMISSION TO BE REPLACED. THE VEHICLE WAS TOWED TO UNKNOWN LOCAL DEALER WHERE HE HAD THE TRANSMISSION REPAIRED. THE CONTACT STATED ON AUGUST 6, 2020 WHILE DRIVING 65 MPH, WHEN HE HEARD AN ABNORMAL NOISE AND THE RPM ROSE RAPIDLY. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE CONTINUED DRIVING TO A NEARBY GAS STATION. THE CONTACT STATED HE WAS ABLE TO RESTART THE VEHICLE AND WHEN HE SHIFTED TO REVERSE, THE RPM WAS NOT FUNCTIONING. THE CONTACT STATED HE THEN SHIFTED TO DRIVE AND THE VEHICLE BEGAN TO WORK PROPERLY. THE CONTACT STATED HE DROVE TO HIS RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER NISSAN OF DEARBORN LOCATED AT 24501 MICHIGAN AVE, DEARBORN, MI 48124, (313) 749-3200, AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD BEEN DIAGNOSED AND TRANSMISSION REPLACED WITH NEW ONE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.*DT*JB

NHTSA ODI 11343854

AUG 2019 AT 61K MILES CVT TRANSMISSION WENT OUT. FOUGHT WITH NISSAN TO REPAIR OF WHICH THEY REPLACED. NOW, AUG 2020 AT 69K, CAR FEELS LIKE IT GOES OVER 'RUMBLE STRIPS' WHEN COMING OUT OF A TIGHT TURN (I.E. BACKING OUT OF DRIVEWAY OR PARKING SPOT). NISSAN NORTH CANNOT FIND OR FIX ISSUE. NO IDEA WHAT TO DO BUT FEEL SAFETY CAN BE COMPROMISED DUE TO VEHICLE HISTORY. INDEPENDENT MECHANIC DID STATE I HAVE A TRANSMISSION FLUID LEAK. HE IS FURTHER INVESTIGATING ISSUE BUT NO REPAIR HAS BEEN MADE

NHTSA ODI 11343178

CVT TRANSMISSION HAS BAD HESITATION AND HEAVY BANG WHEN SHIFTING INTO DRIVE. THEY WANT $5,000 TO REPLACE THE WHOLE UNIT! I HAVE BEEN GETTING AROUND THE ISSUE BY SHIFTING INTO NEUTRAL THEN GIVING THE ENGINE A KICK AND SLIDING IT INTO DRIVE NICE AND SMOOTH. AIN'T GOING TO FLY FOR RESALE. JUST NEEDED TO REPORT THIS ISSUE WITH YOU. THANK YOU.

NHTSA ODI 11342522

THE SUN VISOR HAS MADE A POPPING NOISE WHEN CLOSING IT FROM THE FIRST DAY I PURCHASED THE VEHICLE. YESTERDAY THE SUN VISOR COMPLETELY BROKE AND NOW IT WILL NOT STAY UP IN THE CLOSED POSITION. THIS ISSUE IS CAUSING A SAFETY ISSUE SINCE IT OBSCURES MY VISION WHILE DRIVING.

NHTSA ODI 11341571

THE STEPPER MOTOR KEEPS GOING WHEN YOUR DRIVING

NHTSA ODI 11340489

BROKEN SUNVISOR,WILL NOT STAY UP,BLOCKS VISION.BOTH DRIVER SIDE AND PASSANGER SIDES.

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TL* THE CONTACT OWNS A 2014 NISSAN MURANO. THE CONTACT STATED THAT DUE TO SEVERE BATTERY DISCHARGE, THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT STATED THAT THERE WAS NOT A MANUAL DOOR HANDLE INSIDE OF THE VEHICLE TO OPEN THE DOOR. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

NHTSA ODI 11308491

WHILE DRIVING AT A SAFE SPEED ON THE HIGHWAY (65 MPH) WITH NO OTHER CARS IN MY VICINITY MY SUNROOF EXPLODED FOR NO REASON AT ALL. THE WAS A LOUD BOOM AND THEN THE INTERIOR MATERIAL OF THE SUNROOF STARTED FLAPPING. SINCE IT WAS CLOSED AT THE TIME, I'M THANKFUL THAT THE INTERIOR MATERIAL CAUGHT THE MAJORITY OF THE GLASS WITH ONLY THE REMAINING OUTSKIRTS OF GLASS MAKING ITS WAY INTO THE CAR. THIS HAPPENED OUT OF THE BLUE FOR NO APPARENT REASON. THERE WERE NO OTHER CARS NEAR ME SO IT COULD NOT HAVE BEEN FROM A ROCK OR SOMETHING THAT WAS KICKED UP FROM ANOTHER VEHICLE. IT WAS A CLEAR, SUNNY DAY IN THE UPPER 60'S.

NHTSA ODI 11307436

THE SUN VISOR ON THE DRIVER'S SIDE (LEFT SIDE) NO LONGER STAYS IN THE UP POSITION. IT HANGS DOWN AND BLOCKS THE VIEW IF THE REARVIEW MIRROR AND BLOCKS THE VIEW IF STREET SIGNS AND STREET LIGHTS.

NHTSA ODI 11291828

I HAVE NOT BEEN CALLED OR INFORMED TO SERVICE THE RECALL PART. NISSAN DEALERSHIP HAS HAD THE PIECE ON ORDER FOR ALMOST TWO YEARS NOW. NOT SURE WHAT ELSE I NEED TO DO. MANUFACTURER RECALL NUMBERR1710 NHTSA RECALL NUMBER17V-184 RECALL STATUS:RECALL INCOMPLETE

NHTSA ODI 11287837

AN ELECTRICAL FAULT IN THE ALTERNATOR CAUSES THE CAR TO ENTER "FORCED IDLE", IMMEDIATELY LOSING ALL ACCELERATOR POWER. THERE IS NO INDICATOR WARNING.

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DRIVERS VISOR BROKE AND POPPING NOISE COMES FROM THE DASH BOARD BY THE WINDSHIELD

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WHEN DRIVING ON A LONG TRIP, WITH THE CRUISE-CONTROL SET, THE CAR SUDDENLY LURCHED AND LOST POWER. THE SPEED REDUCED AND IT CAME OUT OF CRUISE. I HAD JUST STARTED UP AN INCLINE, SO I DIDN'T KNOW IF THAT WAS THE PROBLEM. A SHORT TIME AFTER THAT THE CHECK ENGINE LIGHT CAME ON. THE TRANSMISSION STARTED TO HAVE ISSUES. IT WOULD NOT GO INTO OVERDRIVE AND WOULD OVER REV. WE WERE ABLE TO MAKE IT TO OUR DESTINATION AND WE TOOK IT TO A MECHANIC TO HAVE THE CHECK ENGINE LIGHT CHECKED. THE MECHANIC SAID IT WAS THE TRANSMISSION AND THAT THEY COULD NOT REPAIR IT. WE CALLED A TRANSMISSION SHOP AND THEY SAID THAT THEY COULD NOT REPAIR IT EITHER. THEY HAD NOT HAD ANY TRAINING ON HOW TO REPAIR IT AND THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THEY ALSO SAID THAT THEY HAD OTHER NISSAN MURANOS COME IN WITH THE SAME ISSUE. THIS COULD BE A SERIOUS SAFETY ISSUE THAT COULD IF THIS HAPPENED ON A HIGHWAY WITH HEAVY TRAFFIC. WE MADE IT TO THE SECOND PART OF THE TRIP BUT WE HAD TO BABY THE CAR. THE CAR WOULD NOT MAKE IT HOME WITH THE CAR AND WE HAD TO HAVE IT SHIPPED BACK. I CHECKED AND THERE IS NOT A RECALL FOR THIS ISSUE.

NHTSA ODI 11269270

MY VEHICLE MAKES A SCREECHING NOISE EVERY TIME THE STEERING WHEEL IS ROTATED TO THE LEFT OR ANY MOVEMENT IS MADE LEFTWARD. THE NOISE IS ESPECIALLY PROMINENT AT MILD TO HIGH SPEEDS. IT DOES NOT NOISE WHEN THE STEERING WHEEL IS ROTATED TO THE RIGHT.

NHTSA ODI 11267408

MY NISSAN MURANO'S CVT TRANSMISSION SUDDENLY FAILED WHILE DRIVING IN THE PASSING LANE ON INTERSTATE HIGHWAY 84. THIS PLACED ME AND MY PHYSICALLY DISABLED WIFE IN AN EXTREMELY DANGEROUS SITUATION.

NHTSA ODI 11266603

I WAS DRIVING ON A 2-LANE HIGHWAY AT NIGHT, GOING 50-55 MPH WITH FEW CARS AROUND - NO OVERPASSES AT ALL IN THE AREA. I HEARD A SUDDEN REALLY LOUD NOISE AND IMMEDIATELY HEARD THE SOUND OF GLASS OPEN SOMEWHERE IN THE VEHICLE. I THOUGHT MY VEHICLE HAD BEEN SHOT AT! WHEN I WAS ABLE TO FIND A PLACE TO PULL OVER, I USED MY FLASHLIGHT TO CHECK ALL THE WINDOWS, WHICH WERE FINE...THEN REALIZED THE BROKEN GLASS WAS ON MY SUNROOF! IT WAS COMPLETELY SHATTERED, OUTWARDS. I LATER LEARNED THIS IS KNOWN AS "EXPLODING SUNROOF", AND THE MURANO IS THE 3RD MOST REPORTED VEHICLE THIS HAPPENS TO. NISSAN TAKES NO RESPONSIBILITY! THIS SHOULD HAVE BEEN A RECALL WITH THE PREPONDERANCE OF EPISODES, AND I'M VERY DISAPPOINTED IN NISSAN. THIS IS MY 6TH (AND NOW LAST) NISSAN. THERE WAS NOTHING, AS FAR AS TEMPERATURE, DRIVING CONDITIONS, OR TRAFFIC TO EXPLAIN WHY AND WHEN THIS HAPPENED. I AM NOW PARKED IN THE GARAGE, WAITING A FEW DAYS FOR A MOBILE SERVICE TO COME REPLACE THE GLASS, AND I'M NOT HAPPY! THE CLAIM ON MY INSURANCE WILL SURELY RAISE MY RATES.

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DRIVING DOWN CITY STREET CAR LOSES POWER, , STILL RUNS BUT RUNS SLOW AS IF IT'S NOT GETTING GAS, APPARENTLY NISSAN'S ARE NOTORIUS FOR TRANSMISSION ASSEMBLY FAILING...COST TO REPAIR $3800.00!! CAR NOT EVEN PAID OFF, NISSAN KNOWS AND KNEW THERE WERE PROBLEMS WITH TRANSMISSION

NHTSA ODI 11258036

TL* THE CONTACT OWNS A 2014 NISSAN MURANO. WHEN THE VEHICLE WAS PLACED INTO REVERSE, THE BACK UP CAMERA TOOK SEVERAL SECONDS TO ACTIVATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. *TP

NHTSA ODI 11257860

SUN VISOR WILL NOT STAY UP ON DRIVER'S SIDE.

NHTSA ODI 11257239

DRIVER SIDE SUN VISOR BROKEN FALLS DOWN WHILE DRIVING BLOCKS VISION THIS IS A SAFETY HAZARD IT HAPPENS AT RANDOM I WENT TO THE DEALERSHIP THEY SAID IT IS NOT UNDER WARRANTY AND WOULD COST OVER $400.00 TO REPLACE MY MURANO HAS 35000 MILES ON IT

NHTSA ODI 11256437

THE DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. IT HANGS IN THE DOWN POSITION AND OBSTRUCTS THE VIEW OF THE DRIVER. IT INITIALLY WOULD ONLY FALL DOWN WHEN THE VEHICLE HIT A BUMP IN THE ROADWAY.NOW THE VISOR WILL NOT STAY UP AT ALL AND IS CONSTANTLY BLOCKING THE DRIVER'S VIEW.

NHTSA ODI 11255774

WAS DRIVING ON VACATION FROM CONNECTICUT TO SOUTH CAROLINA ON 8/3/18. JUST AS WE ARRIVED THERE, THE CAR BEGAN JERKING AT RANDOM TIMES WHILE DRIVING AND EVENTUALLY JUST SLOWED DOWN TO A CRAWL. WE MANAGED TO GET IT TO A LOCAL NISSAN DEALERSHIP AND THEY INFORMED US THE TRANSMISSION FAILED (WE HAD 62K MILES ON THE CAR - 2K MILES PAST THE WARRANTY). THE DEALER TOLD US THAT IT LIKELY FAILED DUE TO THE HIGH TEMPERATURES THE TRANSMISSION EXPERIENCED FROM SUCH A LONG DRIVE. WE PAID TO HAVE IT REPLACED. THEN ON 7/26/19, THE CAR EXPERIENCED THE SAME THING AT 76,000 MILES. WHILE DRIVING, IT BEGAN TO NOT ACCELERATE CORRECTLY AND EVENTUALLY JUST STARTED TO CRAWL AT A SLOW PACE. WE MANAGED TO GET THE CAR OFF THE SIDE OF THE ROAD AND TOOK IT TO A NISSAN DEALERSHIP. THEY TOLD US THAT THE TRANSMISSION HAD FAILED.. THE REPLACEMENT TRANSMISSION WE PUT IN THE YEAR PRIOR CAME WITH A 1 YEAR/12K MILE WARRANTY. WHILE IT FAILED WITHIN A YEAR, WE WERE 2K MILES OVER THE WARRANTY LIMIT. WE ARE NOW PAYING TO HAVE IT REPLACED AGAIN. TWO FAILURES WITHING A YEAR PERIOD COSTING OVER 8500. I KNOW NISSAN HAS HAD CVT TRANSMISSION ISSUES WITH OTHER VEHICLES, I BELIEVE THERE IS ALSO A PROBLEM WITH THE ONES IN THE MURANO...

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