What 144 owners told NHTSA about the 2014 Nissan Murano Hybrid

Sunroof shattered while driving with no warning. Very dangerous for passengers and vehicles behind vehicle as the glass broke into countless pieces.

NHTSA ODI 11512305

Unknown, was no accident,transmission stalling,jerking,pulling slow transmission get over heated will not move,takes off real slow RPM go way up and you can only drive20 miles,and you get stuck in traffic, it's and accident waiting to happen,not safety at all when you stuck in middle of freeway cause transmission stalled.

NHTSA ODI 11510874

My driver's side sun visor is stuck in the downward position, which is constantly obstructing my view and is a safety hazard to myself as well as others around me. I raised this issue to my dealer and was told that although this is a common problem with my specific vehicle make and model there currently are no recalls on this. I was told that a plastic clip within the visor is known to break after normal wear and tear causing the visor to not function properly. If this is a known issue, it should be a recall before there are any injuries as a result of obstructed vision.

NHTSA ODI 11509388

The front passenger seat occupant warning light was flashing. I took the vehicle to the Nissan dealership was charged $185 dollars and was told the front seat occupancy-classification sensor (OCS), needed to be replaced and it would cost me 0ver $5,900 dollars. The vehicle only has 22K miles.

NHTSA ODI 11500849

The contact owns a 2014 Nissan Murano. The contact stated that the vehicle had been taken to the dealer for an unknown service brakes repair. The contact stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal was depressed and felt spongy with the brake pedal traveling to floorboard. There was no warning light illuminated. The contact stated the brakes operated better before the repair. The dealer was made aware of the failure and had informed the contact that a tow truck would be sent out for assistance however, no tow service arrived to help. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.

NHTSA ODI 11488349

I have copied a previous complaint, since I have had the same experience. "MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 (AUG, 2022) AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 (IN SEPTEMBER, 2022) AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 ($3000) TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED.

NHTSA ODI 11487491

The rack and pinion and power steering pump going out which is a safety issue if the power steering goes out while driving I feel that Nissan should fix this issue due to be a hazard and safety issue to the driver and other people on the road it can cause a severe wreak if not a fatality

NHTSA ODI 11476980

During driving transmission suddenly stopped working on the freeway with no warning and was only able to limp on the busy freeway.

NHTSA ODI 11471057

CVT AWD Transmission failure. RPMs not increasing and vehicle stalled out in middle of highway, vehicle will not drive now.

NHTSA ODI 11470815

Had to break hard to avoid debris in the road. The car then started “shuttering”. When I tried to accelerate, car would barely go. The engine was running fine after this but when I placed it in gear, car wouldn’t go and rolled backwards while in oncoming traffic. Engine light did come on. Car was towed to a transmission repair shop.

NHTSA ODI 11459033

Sun visors on driver and passenger sides will not stay in the up position causing visibility hazard.

NHTSA ODI 11451310

Cvt transmission failed with no warning during traffic on a bridge in New York 150 miles away. I was almost hit. Car would not go. Car had to be brought back by trailer. Cvt transmission had to be replaced. The CVT transmissions are a known problem and Nissan is doing nothing to fix it.

NHTSA ODI 11448151

My driver side sun visor has failed. It will not stay up in the home position nor will it stay against the windshield. It has simply flopped down and is blocking my view through the windshield. The only way I can operate my Murano is to move the visor to the left against the window of the driver's door. From the research I have done I have gleaned that this is an intrinsic design flaw common on all Murano and Rouge vehicles. And replacing it with an OEM sun visor at the dealership will not remedy the problem since the one they install will also fail eventually. Nissan has turned a deaf ear and blind eye to this critical safety hazard that obstructs the driver's forward view. There should be a recall on these visors. But don't hold your breath waiting for that to happen. I, for one, am NOT going to shell out the $400 that the dealership wants for the replacement visor...nor am I going to pay $150 an hour shop labor to have it installed. People be aware that there are NON-OEM replacement visors available on eBay and Amazon in the $50 price range and if you look on YouTube there are videos showing how to simply and easily install the new visor yourself with little more than a flathead screwdriver and a phillips head screw driver. Best of luck to everyone!

NHTSA ODI 11432077

CVT transmission failure.

NHTSA ODI 11426905

The contact owns a 2014 Nissan Murano. The contact stated that there was a delay in response while the vehicle was shifting gears. The check engine warning light was illuminated indicating that the engine was overheating. The contact stated that whenever the accelerator pedal was depressed, the vehicle would fail to respond. The failure would occur after driving the vehicle for approximately an hour. The contact had taken the vehicle to the dealer who diagnosed that the transmission failed. The mechanic replaced the battery. There was no repair performed on the transmission. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.

NHTSA ODI 11424622

During regular driving, the vehicle's engine emitted a loud bang, followed by a lot of white smoke coming from the engine and substantial fluid leakage from the vehicle to the ground. The dash was clear: there were no warning lamps, messages or any symptoms prior to the event. The dealer (Jim Coleman Nissan, Bethesda) found that the high pressure power steering hose had "blown off" and the power steering switch was also damaged and needed to be replaced. I pulled over and parked, but did not stay in the vehicle because online research on my phone after the fact showed that 2014 Muranos were previously recalled for this problem and that fires sometimes ensued. Nissan HQ stated that the recall for 2014 Muranos for this problem did not include my 2014 Murano's VIN #. It seems an unlikely coincidence and other Muranos of this year should be inspected.

NHTSA ODI 11423644

The contact owns a 2014 Nissan Murano. The contact stated that while operating the vehicle, the front passenger’s seat air bag warning light continuously blinked which indicated that the passenger’s side air bag system was malfunctioning. The vehicle was taken to the local dealer who diagnosed that the air bag components inside the passenger’s side seat was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 22,500.

NHTSA ODI 11420391

I just bought this car from a dealer in Michigan who gave me a 7-day drivetrain warranty. But as luck would have it, the CVT transmission went out on me in less than 1000 miles and a month later.

NHTSA ODI 11420459

The contact owns a 2014 Nissan Murano. The contact stated that the convertible hood failed to close securely. The contact stated that the several functions failed to operate with the convertible top unlatched. The contact took the vehicle to the dealer who confirmed that the convertible hood failed and needed to be replaced. The contact was referred to a hood specialist. The vehicle had not been repaired due to the owner not being able to purchase the individual parts needed. The manufacturer was not made aware of the issue. The approximate failure mileage 35,000.

NHTSA ODI 11419884

IN 2018, I REPLACED THE ORIGINAL TIRES WITH COOPER DISCOVER SRX. THE CAR HAD ABOUT 30000 MILES AT THAT TIME. SINCE THEN, EACH TIRE HAS DEVELOPED LOW PRESSURE, ALERTED THRU TPMS, DUE TO BEAD LEAKS ON 3-4 OCCASIONS. THE TIRE DEALER BLAMES THE ALUMINUM ALLOY WHEELS AS THE FAULT. I'VE HAD NUMEROUS CARS (INCLUDING MURANO'S AND OTHER NISSANS) WITH ALUMINUM ALLOYS, AND NEVER HAD THIS PROBLEM. HISTORICALLY, COOPER TIRES FOR LIGHT TRUCKS RECALLED IN 1988 FOR BEAD ISSUES.

NHTSA ODI 11399473

MY SUPPLEMENTAL AIRBAG LIGHT CAME ON 2/20/21 AND CONTINUED TO FLASH. I TOOK THE VEHICLE TO THE DEALERSHIP ON 2/27/21 AND THEY SAID THE OCS SENSOR MAT WAS BAD AND IT WOULD COST $4858.13 TO REPLACE THE FRONT PASSENGER SEAT BOTTOM. HE SAID EVERYTHING IS CONTAINED IN THE SEAT BOTTOM SO THE WHOLE THING HAS TO BE REPLACED. HE SAID THIS SOMETIMES HAPPENS BECAUSE WOMEN PUT THERE PURSES IN THE SEAT. REALLY? SOUNDS LIKE IT'S A FAULTY SYSTEM IF THAT'S THE CASE. I DID SOME RESEARCH AND THE 2015-20?? MODELS HAVE ALL HAD RECALLS BECAUSE OF THIS ISSUE. I'M SURE MY SYSTEM IS FAULTY AS WELL AND SHOULD BE REPLACED BY NISSAN.

NHTSA ODI 11399520

I HAVE A 2014 NISSAN MURANO. I AM THE ONLY OWNER OF THIS 2014 MURANO. IT CURRENTLY HAS ABOUT 75000 MILES. YESTERDAY MY SUNROOF GLASS SHATTERED FOR NO REASON. I WAS DRIVING BACK HOME WITH MY DAUGHTER ON THE ROAD, WHEN I HEARD THIS HORRIBLE LOUD CRACK. THE FRONT SUNROOF ESSENTIALLY SHATTERED IN ON ITSELF AND TINY PIECES OF GLASS EVERYWHERE. THE SUNROOF LOOKED LIKE SOMETHING HAD EXPLODED FROM THE INSIDE OUT! NISSAN CORPORATE OFFICE REFUSES TO PAY THE REPAIRS! I HAVE READ THAT OTHER PEOPLE WITH NISSAN MURANO'S HAVE HAD THE SAME EXPERIENCE.

NHTSA ODI 11397113

TRANSMISSION FAILING WHILE DRIVING. HESITATED WHILE DRIVING THEN WOULDN'T GO

NHTSA ODI 11389700

DRIVERS SIDE SUN VISIOR FLOP DOWN CAN'T SEE WITH TILTING MY HEAD TO THE SIDE, JUST HANGING DOWN AT ALL TIMES

NHTSA ODI 11362798

MY CVT TRANSMISSION IS SHAKING, SHUDDERING,VIBRATING.. I BROUGHT TO WALLACE NISSAN WITH 103K ON IT AND WAS TOLD IT WAS NOT PART OF THE RECALL..THERE IS CURRENTLY A BIG RECALL ON NISSAN CVT TRANSMISSIONS AND THEY EXTENDED TO 10YRS 120K. I CONTACTED NIASSAN CASE # 42026948 AND THEY SAY ITS NOT PART OF RECALL..THIS HAS BEEN GOING ON OVER A MONTH

NHTSA ODI 11361990