What 131 owners told NHTSA about the 2014 GMC Sierra 2500 Hd

THIS IS MY FIRST TIME TO HAVE A VEHICLE WITH PROJECTOR HEADLIGHTS. THEY DO NOT LIGHT UP THE SIDES OF ROAD, AND ARE NOT VERY BRIGHT IN DIM OR HIGH BEAM. THIS IS NOT VERY SAFE WHEN DRIVING AT NIGHT, EVEN WHEN THE WEATHER IS GOOD. I WILL NOT BUY ANOTHER VEHICLE WITH THESE TYPE OF HEADLIGHTS. *TR

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TL*THE CONTACT OWNS 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEADLIGHTS WERE DIM AND IMPAIRED THE CONTACTS VISION OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

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THE HEADLIGHTS ON THIS VEHICLE ARE HORRIBLE. DRIVING ON ROADS WITH NO STREET LIGHTS IS DANGEROUS. THE HIGH BEAMS DO NOTHING AT ALL EXCEPT LIGHT UP TREE TOPS. *TR

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VISIBILITY FROM THE VEHICLES HEADLIGHTS IS VERY POOR. I'M AFRAID TO DRIVE AT NIGHT BECAUSE LIGHTING IS POOR. *TR

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MY COMPLAINT IS WITH THE HOW DIM THE OEM HEADLIGHTS ARE. I HAVE COMPLAINED TO GMC REGARDING THE HEADLIGHTS AND THE RESPONSE IS THAT THEY ARE OK WITH HOW DIM THE LIGHTS ARE. COMPARED TO OTHER VEHICLES I OWN/HAVE OWNED THE HEADLIGHTS ARE EXTREMELY DIM TO THE POINT OF BEING DANGEROUS. *TR

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TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FOUR DOORS UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.

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THE TRUCK WAS AVERAGING ABOUT 20 MPG BUT SHIFTING ERRATICALLY LIKE IT COULDN'T DECIDE WHAT GEAR TO BE IN. AFTER USING THE 4WD THE FIRST TIME THE MPG DROPPED OFF TO ABOUT 17 AND HAS BEEN DECLINING STEADILY CURRENTLY I GET 14 TO 15 MPG AND DRIVE 150 MILES PER DAY MOSTLY HIGHWAY. I HAVE TAKEN IT BACK TO THE DEALER TWICE THEY SAID THE COMPUTER COULDN'T GET USED TO MY DRIVING STYLE AND REPROGRAMMED THE COMPUTER. WHEN I TOOK IT BACK ABOUT THE MILEAGE A GUY CAME OUT AND SAID HE COULD TELL IF SOMETHING WAS STUCK AND SWITCHED THE 4WD A FEW TIME AND SAID IT WAS FINE. MY MPG IS GETTING WORSE AND IT SLAMS IN AND OUT OF GEAR 2-3 TIMES IN A MATTER OF SECONDS WHILE SUSTAINING A STEADY HIGHWAY SPEED ON A FLAT SURFACE. *TR

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HEADLIGHTS ARE VERY DIM. LIKE HAVING NONE AT ALL. HIGH BEAMS ARE USELESS. I ACTUALLY HAD TO FOLLOW OTHER VEHICLES LIGHTS TO KEEP FROM RUNNING OFF THE ROAD. *TR

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THE HEADLAMPS ARE TOTALLY INADEQUATE FOR NIGHT DRIVING THUS PRODUCING A VERY SIGNIFICANT SAFETY ISSUE . THERE IS ZERO LIGHTING ON BOTH SIDES ON LOW BEAM AND VERY POOR DOWN ROAD VISION ON HIGHBEAM. THERE ARE MANY COMPLAINTS ON LINE AND THEY ARE ALL WITH THE SAME ISSUES. IT HAS TO DO WITH THE CHEAP ONE BULB LENS SYSTEM WITH A SHUTTER ON THE LENS. HAVE COMPLAINED TO DEALER WHO ACKNOWLEDGED THERE IS A PROBLEM AND TO GM WHO REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM . GM RESPONSE TO ME WAS THE LAMPS WORK AS DESIGNED AND I RESPONDED THAT IS EXACTLY THE PROBLEM, THE DESIGN WHICH PRODUCES VERY DANGEROUS DRIVING CONDITIONS. *TR

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MY VEHICLE STARTED WITH A VIBRATION ON OR AROUND 12,000 MILES. THE VIBRATION SLOWLY INCREASED AS TIME WENT ON. I MADE APPOINTMENT WITH THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.(CAPITALAND MOTORS) AT THIS TIME THE VIBRATION WAS STRONG ENOUGH TO VIBRATE THE BACK WINDOW. IT WOULD START AT 30MPH AND GET WORSE AT 45MPH. THE MECHANIC CHECKED BALANCE AND ROAD FORCE THE TIRES. BUT TOLD ME THAT THE VIBRATION WAS NORMAL AND HE COULD FIX MY BACK WINDOW. I CALLED GMC AND FILED A COMPLAINT. THEY TOLD ME TO TAKE IT TO ANOTHER DEALERSHIP. I DID ON 11/25/14. THIS TIME I TOOK IT TO GOLDSTEIN BUICK-GMC. THEY COULD FEEL THE VIBRATION IN THE STEERING WHEEL AND SEAT. THEY CHECK TIRES AGAIN. THEY FELT IT WAS THE TIRES AND WANTED ME TO BUY NEW ONES. TOLD ME THE TIRES WERE NOT UNDER WARRANTY. THAT DAY I CALLED GOODYEAR AND FOUND OUT MY TIRES WERE UNDER WARRANTY, THEY WOULD BE PRORATED. GOODYEAR CHECK MY TIRES AND THEY ARE FINE. AT THIS TIME NO ONE CAN FIND THE PROBLEM AND I FEEL IT HAS BECOME A SAFETY ISSUE. THE VIBRATION IS REALLY STRONG AND GETTING WORSE AND THEY HAVE NO ANSWER. *TR

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THE FRONT HEADLIGHTS ARE INSUFFICIENT FOR SAFETY. THEY DO NOT LIGHT THE ROAD SUFFICIENT TO SEE OBJECTS IN ROAD ABOVE A SPEED OF 50 MPH. THESE ARE SINGLE BULB PROJECTOR HEADLIGHTS AND MY OLD 2001 CHEVY SILVERADO HAS MUCH BETTER LIGHTS. GMC SHOULD REPLACE THE LIGHTS WITH DUAL BEAM LIGHTS OR ADD ON A SUPPLEMENTAL LIGHT SYSTEM. *TR

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I HAVE TWO 2014 GMC SIERRAS WITH VERY WEAK HEADLIGHTS. CALLED GM AND THEY SAID NOBODY HAS COMPLAINED. THEY LIED. WAKE UP GM AND SMELL THE ROSES BEFORE SOMEONE IS HURT OR KILLED. THE HEADLIGHTS LOOK GREAT BUT WORK BAD. FEEL LIKE IT WILL BE FOREVER BEFORE THEY DO ANYTHING SO I ADDED MY OWN AUX. LIGHTS. MY I CAN SEE AGAIN. SPENT 400.00 DOLLARS ON 45,000 DOLLAR TRUCK SO I CAN DRIVE SAFETY AT NIGHT. 2014 CHEVYS HAVE DUEL HEADLIGHTS. MUST BE BETTER. FIX THE PROBLEM GM. MY FIRST CAR, A 1962 COMET HAD BETTER LIGHTS.

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NO ACCIDENT. (YET) HEAD LIGHTS ARE PATHETIC. RANGE OF VISION AT NIGHT IS TOTALLY UNACCEPTABLE. THERE IS NO DIFFUSION OF LIGHT. ONLY LIGHT IS ON A STRAIGHT HORIZONTAL LINE. CAUSES A VERY TENSE DRIVING SITUATION ON ANY DARK ROAD. THE LIGHTING ON THE PERIPHERY IS VIRTUALLY NON-EXISTENT BUT MARGINALLY IMPROVED IF FOG LIGHTS ARE LEFT ON ALL THE TIME. MANY COMPLAINTS HAVE ALREADY BEEN FILED. CANNOT UNDERSTAND WHY GMC HAS NOT BEEN COMPELLED TO HAVE A RECALL TO COME UP WITH A REAL SOLUTION. IT DOES NOT APPEAR TO BE A QUESTION OF ADJUSTING THE CURRENT LIGHTING ARRANGEMENT. THIS SHOULD BE A PRIORITY RECALL. DANGEROUS TO DRIVE VEHICLE AT NIGHT. *TR

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THE HEADLIGHTS ON THIS TRUCK ARE UNSAFE. THEY DO NOT PUT OUT ENOUGH LIGHT ON DARK NIGHTS AND ESPECIALLY ON NIGHTS WERE THERE IS RAIN. THEY DO NOT REACH BEYOND THE EDGE OF THE ROAD WAY PAST THE FOG LINES,. OR EXTEND THAT FAR UP THE ROAD IN FRONT OF THE TRUCK. *TR

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THE HEADLIGHT PERFORMANCE ON THIS TRUCK IS THE WORST I'VE SEEN IN ANY VEHICLE, BUT FOR A TRUCK, I CANNOT BELIEVE THEY ARE ALLOWED ON THE ROAD AT NIGHT. THE OWNER'S MANUAL STATES THEY ARE FACTORY SET AND DO NOT NEED ADJUSTMENT. THAT INFORMATION WAS OBVIOUSLY NOT CHECKED DURING THE QUALITY CHECK OR CHECKED BUT FELT IT WAS AS GOOD AS IT GETS. ON HIGH BEAM, THE DRIVER'S SIDE LIGHT IS POINTING SO FAR UP, IT'S IN THE TREES AND ABOVE THE ROAD. THE RIGHT SIDE HIGH AND LOW BEAMS ARE INADEQUATE FOR ALL PURPOSES, ESPECIALLY SEEING AROUND CURVES AND TURNS. YOU ARE LITERALLY BLIND ON A DARK STREET, EVEN WITH THE FOG LIGHTS. VERY POOR ILLUMINATION OF THE ROAD. I'VE TAKEN IT IN TO THE DEALER FOR ADJUSTMENT AND THEY DID NOT CHANGE ANYTHING. THIS WILL BE THE LAST GM PRODUCT I BUY SINCE IT SEEMS THE LAST THREE VEHICLES I'VE OWNED HAD ISSUES THAT COULD NOT BE RESOLVED. AND I AM A MEMBER OF THE GM FAMILY. FOR THE PRICE OF THESE VEHICLES, THEY SHOULD BE TOP QUALITY. GM SHOULD BE ASHAMED OF THE QUALITY THEY DELIVER TO CUSTOMERS FOR VEHICLES PRICED OVER $45K. *TR

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DRIVING DOWN THE ROAD APROX 45- 50 MPH TRANSMISSION KICKED INTO NEUTRAL CAUSING VEHICLE TO SLOW DOWN SUDDENLY ,ALMOST GOT REAR ENDED DUE TO SUDDEN SLOW DOWN . NO WHERE TO PULL OVER , AFTER LETTING OFF THE GAS KICKED INTO GEAR AND GOT IT HOME. *TR

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THE HEADLIGHTS ARE VERY POOR. I HAVE OWNED MANY CARS AND THE LACK OF NIGHT VISION WITH THE 2014 SIERRA IS THE WORST OF ANY CAR I HAVE EVER DRIVEN. I USED TO WORK ON MY FAMILY FARM BACK IN THE 1980S AND OUR OLD TRACTORS AND COMBINES HAD BETTER NIGHT VISIBILITY THAN MY BRAND NEW SIERRA. GMC, YOU MUST FIX THIS NOW! I GUARANTEE YOU WILL HAVE A MAJOR LAWSUIT ON YOUR HANDS IF YOU DON'T. THIS IS SUCH A SIMPLE THING TO GET RIGHT, DO THE RIGHT THING AND RECALL ALL THESE VEHICLES AND INSTALL PROPER HEADLIGHTS. *TR

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WANTED TO UPDATE INFO ON THIS COMPLAINT. I HAVE BEEN IN CONTACT W/DEALER AND THEY HAVE AGREED TO REPLACE BOTH HEADLIGHTS, EVEN THOUGH THEY CONSIDER THIS TO BE ABNORMAL, WITH THE AGREEMENT THAT IF IT HAPPENS ON NEW HEADLIGHTS THEY WILL CONSIDER IT NORMAL AND DO NOTHING MORE! I FEEL THIS IS A SAFETY ISSUE AS IT OBSCURES THE LIGHT AND ALSO THAT THEY ARE TRYING TO BULLY ME INTO AN AGREEMENT I DON'T AGREE WITH. MY VEHICLE HAS A BUMPER TO BUMPER WARRANTY AND THEY ARE TRYING TO EXCLUDE THIS ISSUE IN THE FUTURE IF I AGREE TO HAVE THE HEADLIGHTS REPLACED NOW. I HAVE CONTACTED GMC REGARDING THIS AND HAVE YET TO HEAR BACK FROM THEM. *TR

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HEADLIGHTS APPEARED TO BE LEAKING, CONDENSATION AND WATER DROPLETS. TOOK TO DEALER FOR OIL CHANGE AND ADVISED THEM OF THE HEADLIGHT ISSUE. WAS TOLD THEY WERE NOT LEAKING THAT THE DESIGN OF HEADLIGHTS CAUSED THIS, BULBS BURN SO HOT THEY HAVE A VENT FOR COOLING. BECAUSE OF THE AIR FLOW THROUGH VENT IT BRINGS IN CONDENSATION & WATER DROPLETS CAN FORM WHICH CAN TAKE 2 TO 6 HOURS TO CLEAR! WAS TOLD THAT THEY W/ONLY REPLACE HEADLIGHT ASSEMBLY, WHICH COSTS $900, IF ITS OVER 50% OF THE LENS. I WAS TOLD ONE HEADLIGHT WAS OVER 50% AND HAD WATER DROPLETS, AS WELL AS A HALO EFFECT AROUND THE BULB THAT HE HAD NEVER SEEN BEFORE. HOWEVER, DEALER DID NOTHING AT THE TIME AS THE LENS WAS CLEARING UP. I ASKED ABOUT THE CONDENSATION OBSCURING THE LIGHT OUTPUT AND THEREFORE MY VISION AND WAS TOLD IT WOULD NOT AFFECT IT. AFTER READING THE OTHER COMPLAINTS REGARDING THE HEADLIGHTS I FEEL THIS MAY BE PART OF THE PROBLEM. IF THE LENS IS COVERED INSIDE W/CONDENSATION & WATER DROPLETS, IT DOES AFFECT THE LIGHT OUTPUT. I LIVE IN THE PACIFIC NW WHERE IT RAINS 9 MONTHS OUT OF THE YEAR AND THEREFORE WE HAVE MOISTURE IN THE AIR ALL THE TIME! I AM NOW DOCUMENTING THE CONDENSATION W/PICTURES OF THE HEADLIGHTS EVERY TIME I DRIVE IT...UPDATED 12/30/14*BF THE CONSUMER STATED THE CONDENSATION WAS IN THE FORM OF FOG. UPDATED 01/12/15

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HEADLIGHTS ON HIGH BEAM WERE AIMED TO HIGH & POINTED UP INTO THE TREES. LOW BEAMS SEEMED OK. I FINALLY TOOK TO A LOCAL DEALER FOR SOME RECALLS AND TALKED TO THEM ABOUT COMPLAINTS AND THEY ADJUSTED SAYING THE LIGHTS WERE AIMED TO HIGH. DROVE VEHICLE YESTERDAY AND THE LOW BEAMS NOW HAVE SO LITTLE PROJECTION FORWARD THAT I'M AFRAID AT NIGHT, IF ANYTHING CAME IN FRONT OF ME, I'D HIT IT BEFORE BEING ABLE TO STOP. WILL BE TAKING IT BACK TO HAVE LIGHTS ADJUSTED UP AGAIN AND LIVE WITH IT UNTIL GMC DOES SOMETHING. REASON IT HAS TAKEN SO LONG TO FILE COMPLAINT IS I DO NOT DRIVE MUCH AT NIGHTS AND DID NOT THINK OF FILING COMPLAINT UNTIL I FOUND THIS WEBSITE AND READING OTHER OWNERS HAVING THE SAME PROBLEM. *TR

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TL* THE CONTACT OWNS A 2014 GMC SIERRA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE DIM AND CAUSED POOR VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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#5 CYLINDER ROCKER ARM BROKE TOOK TO A DEALERSHIP IN MICHIGAN TO GET REPAIRED. PROBLEMS WITH ENGINE RUNNING, BEFORE ALL THIS HAPPENED I WAS GETTING 20/22 MPG ON THE HIGHWAY WHICH IS WHAT I TRAVEL MOSTLY, NOW SINCE THIS HAPPEN I ONLY GETTING 16/18 MPG ON THE HIGHWAY. MY DEALERSHIP IN MILWAUKEE WORKED WITH AN ENGINEER FROM GM AND THEY CLAIM EVERYTHING UP TO SPEC AND WON'T DO ANYMORE ON THE VEHICLE BUT YET SOMETHING HAS HAPPENED THAT I HAVE LOST ABOUT 4/6 MPG HIGHWAY OR $20 PER TANK WHICH WITH MY TRAVELING IS A LOT OF MONEY $400 MONTH. I AM VERY DISSATISFIED WITH GM AND THIS VEHICLE RIGHT NOW WHEN YOU PAY $50,000 + FOR A VEHICLE YOU DON'T EXPECT TO HAVE PROBLEMS WITHIN THE FIRST MONTH OF PURCHASE (BRAND NEW) AND THEN FOR GM NOT TO FIND OUT WHY THE DROP IN MILEAGE IS UNACCEPTABLE. *TR

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TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AFTER DARK, THE FRONT HALOGEN HEADLIGHTS BECAME DIM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700.

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WHILE DRIVING ON FIRST SNOW AFTER TRUCK PURCHASE I TRIED THE 4WHEEL DRIVE SYSTEM. WHEN I SWITCHED IT OVER THE MIRRORS WENT DOWN, THE SEAT WENT BACK, AND THE PEDALS CAME UP. THANKFULLY I WAS GOING SLOW AT THE TIME. IT WAS A VERY STRANGE FEELING AND LUCKY THAT MY WIFE WAS NOT DRIVING AT THE TIME.I HAVE AN APPOINTMENT AT THE DEALERSHIP TO HAVE IT LOOKED AT. *TR

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POOR LIGHTING WITH HEADLIGHTS. CAN BARELY SEE WHAT IS AHEAD AT NIGHT. SEEMS LIKE THIS COULD BE VERY DANGEROUS, AND I FEEL UNSAFE DRIVING AT NIGHT, ESPECIALLY IN THE RAIN. TURNING ON FOG LIGHTS HELPS A LITTLE, BUT YOU SHOULDN'T HAVE TO CONSTANTLY RUN THEM. BRIGHT LIGHTS DON'T HELP MUCH EITHER. *TR

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