What 131 owners told NHTSA about the 2014 GMC Sierra 2500 Hd

2014 GMC Sierra 2500HD. My dash has started to crack around the passenger airbag and driverside gauge cluster. Dash material is brittle and serves as a hazard should the airbags deploy during an accident.

NHTSA ODI 11555635

The contact owned a 2014 GMC Sierra. The contact stated that while driving at 65 MPH, the vehicle crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. The EMT responded but no medical attention was required. The vehicle was towed to a tow yard. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. A police report was filed. The dealer nor the manufacturer was notified. The failure mileage was approximately 100,000.

NHTSA ODI 11504615

The contact owns a 2014 GMC Sierra. The contact stated that while driving at 42 MPH, she was involved in a three-vehicle accident after a vehicle involved in another accident ricocheted and hit her vehicle. The driver's side air bag exploded but did not deploy. Black smoke was released from the steering wheel and the air bag fell on the contact's left leg. The driver seat belt retractor fell apart during the accident which sliced the top part of the contact's ear; in addition, the failure sent a part of the contact's earing into her ear canal. The driver of the vehicle that was originally hit in the accident died the next day in the hospital; another passenger in that same vehicle was critically injured. The contact was treated days later at a hospital for a severe burn to the left leg due to the airbag. Her leg remained infected despite the treatment received at the hospital. The contact's ear was not treated. A police report was filed. The contact's vehicle was initially towed to an independent mechanic and then to a friend's home. The contact's insurance had yet to make a decision on the repair for the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V245000(Seat Belts) and 17V437000(Air Bags, Seat Belts) which she linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 93,622.

NHTSA ODI 11472552

DASHBOARD CRACKED ADJACENT TO PASSENGER AIRBAG POTENTIAL SAFETY ISSUE SINCE THERE IS BRITTLE PLASTIC IN THE AREA WHERE AIRBAG DEPLOYMENT WOULD TAKE PLACE. THIS ISSUE HAS BEEN REPORTED BEFORE BY ME AND MANY OTHERS AND YET NO ACTION HAS BEEN TAKEN BY NHTSA OR GM FOR A REMEDY. I'M SKEPTICAL ABOUT WHETHER IT'S WORTH TAKING THE TIME TO MAKE SUCH REPORTS TO NHTSA WHEN YOUR RESPONSE SOUNDS MORE LIKE IT WAS WRITTEN BY GM CORPORATE COMMUNICATIONS RATHER THAN THE PUBLIC SAFETY ADVOCATE YOU ARE SUPPOSED TO BE. YOU CLAIM THERE IS INSUFFICIENT DATA TO TAKE ACTION. MODEL YEARS AFFECTED ARE FROM 2007 THROUGH 2014 ON NUMEROUS GM NAMEPLATES IE: AVALANCHE, SILVERADO, TAHOE, SUBURBAN, YUKON (XL), SIERRA AND ESCALADE. ERRING ON THE SIDE OF SAFETY SHOULD, AT LEAST, PROMPT AN INVESTIGATION FROM THE DATA ALREADY RECEIVED. IT SHOULD ALSO BE CONSIDERED THAT THIS DESIGN AND ITS IMPLEMENTATION OCCURRED WHEN GM WAS BEING BAILED OUT BY TAX PAYERS AND QUITE A FEW OF THEM ARE NOW LEFT HOLDING THE BAG WHILE THEY ARE POTENTIALLY AT RISK..

NHTSA ODI 11317115

DASHBOARD UNDER FRONT WINDSHIELD PRONE TO CRACKING. INITIALLY THIS WOULD SOUND LIKE IT IS ONLY A COSMETIC ISSUE. THE PROBLEM IS THAT TYPICALLY THE FIRST CRACK OCCURS AT THE FRONT/LEFT CORNER OF THE FRONT PASSENGER AIRBAG PANEL. AS THE VEHICLE AGES UNDER TEMPERATURE FLUCTUATION AND UV EXPOSURE THE INITIAL CRACK WIDENS AND MORE DEVELOP. ALSO, FROM PICTURES TAKEN OF A 2007 GMC YUKON AND 2007 CHEVROLET AVALANCHE THE AIRBAG COMPARTMENT COVER APPEAR TO BE SHIFTING AND LIFTING AS THE CRACKING CONTINUES. THE DEGRADED PLASTIC SURROUNDING THE AIRBAG COVER COULD BE A SHRAPNEL HAZARD TO VEHICLE OCCUPANTS IN SUCH CLOSE PROXIMITY TO AN EXPLOSIVE AIRBAG DEPLOYMENT. THIS COULD ALSO DIMINISH THE EFFECTIVENESS OF THE AIRBAG IF IT IS PUNCTURED. CLEARLY THE MATERIAL AND CONSTRUCTION OF THIS PART WERE NOT MADE TO WITHSTAND THE RIGORS OF THE INSTALLED ENVIRONMENT SO MERELY REPLACING A CRACKED PART WITH THE SAME NEW PART WILL, AT BEST, ONLY BE A TEMPORARY FIX. GM NEEDS TO DESIGN THIS PART PROPERLY SO THAT WILL MAINTAIN IT'S INTEGRITY AS A SURROUND OF THE PASSENGER AIRBAG COMPARTMENT.

NHTSA ODI 11091744

DASH HAS CRACKED AROUND THE PASSENGER SIDE AIR BAG COVER. IF IT GOES OFF IT COULD SPLINTER AND CAUSE HARM.

NHTSA ODI 11057280

CRACK IN DASH AT LOCATION AROUND PASSENGER AIRBAG. CONCERN IF AIR BAG DEPLOYS, IT WILL BE CUT OR DESTROYED BY THE DASH'S SHARP EDGES.

NHTSA ODI 11024726

THERE IS A SMALL CRACK IN THE DASHBOARD NEXT TO THE AIRBAG. GMC WILL NOT REPAIR IT AT THEIR COST.

NHTSA ODI 10896407

WHILE SITTING PARKED IN MY DRIVEWAY WITH THE CAR IN PARK AND THE ENGINE IDLING, THE SIDE CURTAIN AIRBAGS ON MY 2014 GMC SIERRA DEPLOYED FOR NO IDENTIFIABLE REASON. GM HAS PROVIDED PART OF THE CRASH DETECTION REPORT DATA TO ME. THE VEHICLE EVENT SEVERITY STATUS: ROLLOVER INDICATES "YES". THE CDR ALSO SHOWS THAT THE VEHICLE'S SPEED WAS ZERO AND THE ENGINE WAS AT IDLE (512 RPM). AS NOTED, THE VEHICLE WAS PARKED ON A LEVEL SURFACE AND THERE WAS NO MOVEMENT OF THE VEHICLE OTHER THAN ANY MOVEMENT OF THE PASSENGERS IN THE VEHICLE. THE VEHICLE DID NOT ROLL AS IS EVIDENCED BY THE FACT THAT THERE IS NO EXTERNAL DAMAGE.

NHTSA ODI 10735304

MY SON AND I WERE DRIVING MY GMC SIERRA 2014 TO HIS FRIENDS HOUSE BEFORE WE CRASHED. MY SON WAS DRIVING AND HAS HIS LEARNER'S PERMIT, HOWEVER, HAD BEEN DRIVING FOR 4 MONTHS. AT A FORK IN THE ROAD I TOLD MY SON QUICKLY TO MAKE A RIGHT RATHER THAN LEFT AND WE CRASHED INTO AN IMPROPERLY GRATED WALL OF DIRT CAUSING THE TRUCK TO GO FROM 40 MPH TO 0 WITH MY SON HAVING HIS SEATBELT ON, BUT I DID NOT. NEITHER AIRBAGS DEPLOYED AND BOTH OF US SUSTAINED SERIOUS INJURIES. MY SON BROKE HIS NOSE AND I AM SUFFERING FROM A BROKEN NOSE, CONCUSSION AND A BURST VERTEBRAE. NEITHER AIRBAGS DEPLOYED WHICH COULD'VE MADE A HUGE DIFFERENCE ON OUR INJURIES. *TR

NHTSA ODI 10621127

I WAS STOPPED AT A RED LIGHT BEHIND 2 OTHER VEHICLES. A VEHICLE FROM BEHIND STRUCK ME AT APPX 40 MPH AND RAMMED ME INTO VEHICLE IN FRONT OF ME. THE CAB OF MY TRUCK FILLED WITH A WHITE. "SMOKE". I WAS TOLD BY BOTH FIREMEN AND WRECKER DRIVER AIRBAGS HAD ACTIVATED BUT NOT DEPLOYED. MY WIFE WAS WITH ME. BOTH OUR SEATBELTS LOCKED UP AS THEY SHOULD. CONCERN IS HAD THE AIRBAG DEPLOYED IT MIGHT HAVE HELPED WITH BACK AND SHOULDER INJURY. MAYBE WE WOULD NOT HAVE BOUNCED AROUND AS MUCH. I NOTIFIED GMC AND THEY MADE A CASE FILE BUT AFTER A WEEK STILL HAVE NOT CONTACTED ME. EVEN AFTER NUMEROUS VOICE MESSAGES LEFT. *TR

NHTSA ODI 10561907