Mar 25, 2019SteeringElectronic Stability Control (esc)Engine
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE OPERATING THE VEHICLE, SEVERAL UNKNOWN WARNING INDICATORS SUDDENLY ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE STABILITRAC WARNING INDICATOR. ALSO WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING WOULD SUDDENLY SHUT OFF. FURTHERMORE, WHILE DRIVING APPROXIMATELY 75 MPH ON THE HIGHWAY, THE VEHICLE SHUT OFF MOMENTARILY AND RESTARTED. KEY BUICK GMC (4660 SOUTHSIDE BLVD, JACKSONVILLE, FL 32216) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
NHTSA ODI 11191374
Aug 8, 2017Electrical systemEngine
I PURCHASED THIS TRUCK NOVEMBER 26 2016, WITHIN A MONTH I WAS SITIING IN MY DRIVEWAY I TURNED THE TRUCK ON WHEN I WENT OUT TO GO TO WORK IN THE MORNING I GOT A BUNCH OF FLASHING LIGHTS SERVICE STABILITRAK, SERVICE 4WHEEL DRIVE, SERVICE TRACTION CONTROL, MADE MULTIPLE ATTEMPTS TO CONTACT FIVE STAR AUTO IN BIDDEFORD, BROUGHT THE TRUCK IN THEY REFUSED TO FIX ISSUES, ASKED FOR A TRADE NOTHING ON THE LOT WAS WORTH PURCHASING WITHOUT PUTTING ME OUT MORE THAN I ALREADY OWED,CHRISTMAS MORNING THE TRUCK WAS TOWED TO WEIRS IN ARUNDEL THEY PULLED THE TRUCK APART AND FOUND A BUNCH OF WIRES WERE CORRODED AND THE FRAME OF THE TRUCK WAS CAKED WITH ROCKS MUD AND SAND WHICH HAD CAUSED THE CORROSION, THEY FIXED THE ISSUE. WITHIN A COUPLE MONTHS THE SAME ISSUE CAME BACK UP AND ONCE AGAIN THE TRUCK WAS IN THE SHOP GETTING WORKED ON. THE PROBLEM IS NOT FIXED AFTER SPENDING MONEY TO FIX A PROBLEM I HAD LESS THAN 30 DAYS FROM BUYING THIS VEHICLE(DRIVING COMPLETELY NORMAL WILL CAUSE THESE LIGHTS TO FLASH AT RANDOM TIMES) , ALL THE LIGHTS DO STILL COME ON RANDOMLY AND TODAY WHILE AT THE DAYTON COUNTRY STORE MY TRANSMISSION IN MY TRUCK WENT, I AM WAITING TO GET MY TRUCK TOWED FROM THE STORE TO A SHOP! FOR A VEHICLE THAT THE CARFAX CAME BACK CLEAN AND THE DEALERSHIP MADE NO ATTEMPT IN HELPING ME FIX OR PAY FOR ANY ISSUES I HAVE HAD. IM NOW STRUGGLING WITH A VEHICLE THAT I WAS LIED TO ABOUT THE CONDITION IT WAS IN AFTER PAYING $32,000 FOR A TRUCK. I HAVE KEPT ALL DOCUMENTATION AND HAVE IMAGES THAT WERE SENT TO ME FROM WEIRS
NHTSA ODI 11013622
Feb 7, 2016Transmission & drivetrainSpeed controlEngineCrash
THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTERN IT CAUSED ME TO HAVE AN ACCIDENT THAT RESULTED IN $3500 IN BODY DAMAGE TO THE TRUCK. THANK GOD NO ONE WAS HURT. WEAR AND TEAR IS DRASTICALLY INCREASED AS THE VEHICLE IS TRYING TO DRIVE ON ITS OWN AS I'M TRYING TO STOP AT TRAFFIC LIGHT, STOP SIGNS, OR SIMPLY PARKING. DRIVE-TRAIN IS BANGING, BRAKES ARE WORKING HARDER, AND FUEL IS BEING WASTED. NOW, ADD A PAYLOAD OR TRAILER AS I OFTEN DO AND PROBLEMS ARE MAGNIFIED. ESSENTIALLY THE VEHICLE IS AGING AND WEARING ITS SELF OUT BEFORE ITS TIME. I HAVE BEEN ORDERED BY PIMA COUNTY COURT TO HAVE THE VEHICLE FIXED OR REPLACE. THE OFFICER THAT GAVE ME THE CITATION WITNESSED THE HIGH ENGINE IDLE AND AGREED THAT IT WOULD BE DIFFICULT TO STOP ESPECIALLY WITH A LOADED TRAILER AS I HAD THAT DAY. OFFICER ALSO TESTIFIED THIS IN COURT ON 11/4/2015. THERE IS A CURRENT LAW SUIT IN CALIFORNIA FOR THIS DEFECT. MY LOCAL DEALERS WILL NOT WORK ON VEHICLE ANYMORE DO LIABILITY AND TOLD ME TAKE IT UP WITH GM. GM HAS PROVIDED NO ASSISTANCE.
NHTSA ODI 10824723
Dec 9, 2014Engine
#5 CYLINDER ROCKER ARM BROKE TOOK TO A DEALERSHIP IN MICHIGAN TO GET REPAIRED. PROBLEMS WITH ENGINE RUNNING, BEFORE ALL THIS HAPPENED I WAS GETTING 20/22 MPG ON THE HIGHWAY WHICH IS WHAT I TRAVEL MOSTLY, NOW SINCE THIS HAPPEN I ONLY GETTING 16/18 MPG ON THE HIGHWAY. MY DEALERSHIP IN MILWAUKEE WORKED WITH AN ENGINEER FROM GM AND THEY CLAIM EVERYTHING UP TO SPEC AND WON'T DO ANYMORE ON THE VEHICLE BUT YET SOMETHING HAS HAPPENED THAT I HAVE LOST ABOUT 4/6 MPG HIGHWAY OR $20 PER TANK WHICH WITH MY TRAVELING IS A LOT OF MONEY $400 MONTH. I AM VERY DISSATISFIED WITH GM AND THIS VEHICLE RIGHT NOW WHEN YOU PAY $50,000 + FOR A VEHICLE YOU DON'T EXPECT TO HAVE PROBLEMS WITHIN THE FIRST MONTH OF PURCHASE (BRAND NEW) AND THEN FOR GM NOT TO FIND OUT WHY THE DROP IN MILEAGE IS UNACCEPTABLE. *TR
NHTSA ODI 10663265
Aug 9, 2014AirbagsBody & structureEngineCrash2 injuries
MY SON AND I WERE DRIVING MY GMC SIERRA 2014 TO HIS FRIENDS HOUSE BEFORE WE CRASHED. MY SON WAS DRIVING AND HAS HIS LEARNER'S PERMIT, HOWEVER, HAD BEEN DRIVING FOR 4 MONTHS. AT A FORK IN THE ROAD I TOLD MY SON QUICKLY TO MAKE A RIGHT RATHER THAN LEFT AND WE CRASHED INTO AN IMPROPERLY GRATED WALL OF DIRT CAUSING THE TRUCK TO GO FROM 40 MPH TO 0 WITH MY SON HAVING HIS SEATBELT ON, BUT I DID NOT. NEITHER AIRBAGS DEPLOYED AND BOTH OF US SUSTAINED SERIOUS INJURIES. MY SON BROKE HIS NOSE AND I AM SUFFERING FROM A BROKEN NOSE, CONCUSSION AND A BURST VERTEBRAE. NEITHER AIRBAGS DEPLOYED WHICH COULD'VE MADE A HUGE DIFFERENCE ON OUR INJURIES. *TR
NHTSA ODI 10621127
Jun 30, 2014SteeringTransmission & drivetrainElectrical systemLightsTiresEngine
2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PANEL FROZE WHILE DRIVING. *SMD ALSO, THE POWER STEERING LOCKED UP, THE HEADLIGHTS DID NOT WORK PROPERLY AND THE ALARM SOMETIMES SOUNDED AFTER THE WAS REMOVED FROM THE IGNITION. ALSO, THE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. HOWEVER, THE PROBLEM WAS STILL NOT RESOLVED. THERE WAS A HESITATION/LURCH COMING FROM THE TRANSMISSION, AND AN ISSUE WITH THE TIRE PRESSURE MONITORING SYSTEM. THE INSTRUMENT PANEL MALFUNCTIONED ON THE WAY BACK FROM THE DEALER. THE CHECK ENGINE LIGHT, ILLUMINATED SPORADICALLY. UPDATED 07/10/14 THE CONSUMER STATED THERE WAS A STEERING ISSUE, AS WELL. THE DEALER WAS UNABLE TO REPLICATE THE PROBLEMS. UPDATED 08/06/14
NHTSA ODI 10605264
Jun 16, 2014Transmission & drivetrainEngine
VEHICLE WAS PURCHASED NEW FROM A DEALERSHIP. THE VEHICLE IS MODIFIED AND SOLD COMMERCIALLY UNDER THE RMT (ROCKY MOUNTAIN TRUCK WORKS) PACKAGE. THE PACKAGE INCLUDES MODIFIED SUSPENSION AND LIGHTING. WHEN ACCELERATING, THE TRANSMISSION FAILS TO SHIFT INTO A PASSING GEAR CAUSING THE RPM(S) TO EXCEED 6000 AT WHICH POINT THE REV LIMITER SHUTS DOWN POWER TO THE VEHICLE UNTIL THE RPM(S) ARE BACK IN A SAFE OPERATING LIMIT. THE FIRST TIME THIS HAPPENED, I WAS ATTEMPTING TO PASS A VEHICLE ON A SECONDARY TWO LANE HIGHWAY. WHEN I WAS IN THE PASSING LANE, I ACCELERATED TO OVERTAKE THE VEHICLE BUT THE RPM LIMITER SHUT DOWN POWER MIDWAY THROUGH THE PASSING. WITH ONCOMING TRAFFIC, AND LOSS OF POWER, IT MADE FOR A VERY SERIOUS SITUATION. I HAVE CONTACTED THE DEALERSHIP AND THEY HAVE WORKED ON THE VEHICLE MULTIPLE TIMES TO TRY AND CORRECT WITHOUT SUCCESS. THEY HAVE CONFIRMED THAT THIS HAPPENING WITH ALL THE RMT MODIFIED VEHICLES THAT THEY HAVE TEST DRIVEN. THESE VEHICLES ARE COMMERCIALLY MARKETED AND IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS NOT AS LUCKY AS I WAS. *TR
NHTSA ODI 10598620
May 21, 2014Transmission & drivetrainEngine
BRAKE AND THEN ACCELERATE LOSSES POWER TRANSMISSION SLIPS. WHEN TRYING TO MERGE TO FREEWAY I BRAKE AND THEN TRY TO ACCELERATE IT LOOSES POWER TRANSMISSION SLIPS. *TR
NHTSA ODI 10592945
Mar 21, 2014EngineFire
THE VEHICLE HAD BEEN PARKED FOR OVER THREE HOURS AT WHICH TIME IT WAS ENGULFED IN FLAMES. THE ENTIRE ENGINE COMPARTMENT CONSUMED BY FIRE. WE HAD TAKEN THE VEHICLE 2 WEEKS EARLIER TO A DEALER TO HAVE THE RECALL COMPONENT REPLACED BUT IT APPEARS THAT THE PROBLEM WAS NOT CORRECTED AND NOW WE HAVE A VEHICLE WHICH WAS ONLY 4 MONTHS OLD AS A PIECE OF WORTHLESS PILE OF METAL. GM HAS BEEN SLOW TO REACT TO THIS ISSUE AND HAS REQUESTED THAT WE FIRST HAVE OUR INSURANCE COMPANY LOOK AT THE VEHICLE VS. SEEM SEND THEM ONE TO LOOK AT THE THIS. *TR
NHTSA ODI 10574059
Mar 5, 2014Transmission & drivetrainEquipment Adaptive/mobilityEngine
VEHICLE HESITATES AND STALLS UPON ACCELERATION. ACCORDING TO GM DOCUMENT ID NUMBER [XXX] THIS IS A NORMAL CONDITION AND THEY HAVE PROGRAMMED THE VEHICLE TO DO THIS. IF GOING INTO TRAFFIC AND TRYING TO ACCELERATE, THE BUILT IN DELAY CAN CAUSE CLOSE CALLS AT BEST AND WORST CASE AN ACCIDENT. THIS COUPLED WITH THE TRANSMISSION ISSUES MENTIONED IN DOCUMENT ID NUMBER 3575856 CREATES THE PERFECT STORM FOR INJURY AND / OR DEATH. GM REFUSES TO ADDRESS THE ISSUE OTHER THAN TO SAY THEY FEEL IT IS NOT A PROBLEM. THIS COVERS VIRTUALLY ALL GM VEHICLES SINCE 2007 WITH THE 6 SPEED TRANSMISSION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10567428
Jan 24, 2014Engine
I HAD MY TRUCK'S ECM REPROGRAMMED LAST FRIDAY (1/17) DUE TO RECALL #14V007, AND EARLIER THIS EVENING (1/24) THE CHECK ENGINE LIGHT CAME IN AND THE DIC SHOWED AN "ENGINE POWER IS REDUCED" MESSAGE. THE ENGINE RAN VERY SLUGGISH AND I PARKED IT AS GM RECOMMENDED TO DO IN THEIR RECALL LETTER. THIS IS THE SECOND TIME THIS HAS HAPPENED NOW. I THOUGHT THAT THE NEW SOFTWARE WAS SUPPOSED TO CORRECT THAT ISSUE? *TR
NHTSA ODI 10561405