What 131 owners told NHTSA about the 2014 GMC Sierra 2500 Hd

HEADLIGHT OUTPUT IS HORRIBLE AT NIGHT TIME DRIVING ON THE HIGHWAY. IT IS FLAT OUT DANGEROUS. THE HEADLIGHTS ARE ONLY ADEQUATE FOR CITY DRIVING AT NIGHT. *TR

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TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEAD LAMP HIGH BEAMS WERE TURNED ON, BUT FAILED TO ILLUMINATE ADEQUATELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

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I WISH TO COMPLAIN ABOUT THE HEADLIGHTS ON THIS VEHICLE. THEY ARE REALLY TERRIBLE. LOW BEAM DOES NOT PROJECT FAR ENOUGH, AND HIGH BEAM SEEMS TO ILLUMINATE ROAD SIGNS AT A DISTANCE, BUT NOT ADEQUATE FOR THEIR PURPOSE. SEEMS AS THEY ARE MORE OF A SPOTLIGHT THAN A HEADLIGHT. THESE ARE THE MOST UNSAFE HEADLIGHTS I HAVE EVER HAD IN 43 YEARS OF DRIVING. AGAIN, THERE WAS NO ACCIDENT THANKFULLY, AND I JUST WISH TO FILE MY COMPLAINT AND CONCERN. THANK YOU. *TR

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I PURCHASED 2014 GMC SIERRA 1500 ON OCTOBER 20TH 2014 AT THIS TIME IT HAS 1700 MILES ON IT. THE FIRST TIME OF MAYBE 3 TIMES THAT I DROVE THE VEHICLE AT NIGHT I WAS DISCOURAGED WITH THE HEADLIGHTS. I COULD BARELY SEE THE ROADWAY AND I COMMENTED TO MY FIANCE THAT THEY WERE TERRIBLE AND THAT I WAS AFRAID I WOULD HIT SOMETHING. I HAPPENED TO LOOK FOR RECALLS ON THE INTERNET AND NOTICED THAT THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE. I AM SHOCKED THAT THERE HAS NOT BEEN ANYTHING TO CORRECT THE PROBLEM. I AM HESITANT TO DRIVE IT AT NIGHT. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

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HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. VERY POOR ILLUMINATION FOR NIGHT DRIVING.THERE SHOULD BE A SAFETY RECALL FOR THESE HEADLIGHTS, PICKUP IS DANGEROUS TO DRIVE AT NIGHT.HEADLIGHTS LIGHT UP ROAD ABOUT 50-60 FEET AND OFFER VERY POOR SIDE VISION.HIGH BEAMS ARE USELESS AND SHINE UP IN THE TREES AND NOT ON THE ROAD.VEHICLE HAS PROJECTORS WITH ONLY A FLAPPER TO CHANGE HIGH/LOW BEAM.IHAVE BEEN DRIVING FOR 40 YEARS AND HAVE NEVER DRIVEN A VEHICLE WITH THIS POOR HEADLIGHT DESIGN. I CANNOT BELIEVE HEADLIGHT PASSED PHOTOMETRIC DESIGN CERTIFICATION (MAYBE THEY DID NOT) I HAVE COMPLAINED TO GMC BUT THEY SAY HEADLIGHTS ARE WORKING AS DESIGNED. HEADLIGHT ASSEMBLIES WERE REPLACED ONCE AND ADJUSTED SEVERAL TIMES BY DEALER.STILL NO REMEDY TO THE PROBLEM. *TR

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HEADLIGHTS ARE INSUFFICIENT. DRIVING AT NIGHT AWAY FROM THE CITY IS DANGEROUS. BRIGHTER AND WIDER LIGHT PATTERNS ARE NEEDED. *TR

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TL*THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS WERE VERY DIM AND IMPAIRED THE VISION TO SEE THE ROAD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58. UPDATED 04/13/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ACCORDING TO BULLETIN PIT5374. THIS REQUIRED A BULB REPLACEMENT AND BCM REFLASH. UPDATED 10/30/2015 *JS

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THIS IS MY FIRST TIME TO HAVE A VEHICLE WITH PROJECTOR HEADLIGHTS. THEY DO NOT LIGHT UP THE SIDES OF ROAD, AND ARE NOT VERY BRIGHT IN DIM OR HIGH BEAM. THIS IS NOT VERY SAFE WHEN DRIVING AT NIGHT, EVEN WHEN THE WEATHER IS GOOD. I WILL NOT BUY ANOTHER VEHICLE WITH THESE TYPE OF HEADLIGHTS. *TR

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TL*THE CONTACT OWNS 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEADLIGHTS WERE DIM AND IMPAIRED THE CONTACTS VISION OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

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THE HEADLIGHTS ON THIS VEHICLE ARE HORRIBLE. DRIVING ON ROADS WITH NO STREET LIGHTS IS DANGEROUS. THE HIGH BEAMS DO NOTHING AT ALL EXCEPT LIGHT UP TREE TOPS. *TR

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MY COMPLAINT IS WITH THE HOW DIM THE OEM HEADLIGHTS ARE. I HAVE COMPLAINED TO GMC REGARDING THE HEADLIGHTS AND THE RESPONSE IS THAT THEY ARE OK WITH HOW DIM THE LIGHTS ARE. COMPARED TO OTHER VEHICLES I OWN/HAVE OWNED THE HEADLIGHTS ARE EXTREMELY DIM TO THE POINT OF BEING DANGEROUS. *TR

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HEADLIGHTS ARE VERY DIM. LIKE HAVING NONE AT ALL. HIGH BEAMS ARE USELESS. I ACTUALLY HAD TO FOLLOW OTHER VEHICLES LIGHTS TO KEEP FROM RUNNING OFF THE ROAD. *TR

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THE HEADLAMPS ARE TOTALLY INADEQUATE FOR NIGHT DRIVING THUS PRODUCING A VERY SIGNIFICANT SAFETY ISSUE . THERE IS ZERO LIGHTING ON BOTH SIDES ON LOW BEAM AND VERY POOR DOWN ROAD VISION ON HIGHBEAM. THERE ARE MANY COMPLAINTS ON LINE AND THEY ARE ALL WITH THE SAME ISSUES. IT HAS TO DO WITH THE CHEAP ONE BULB LENS SYSTEM WITH A SHUTTER ON THE LENS. HAVE COMPLAINED TO DEALER WHO ACKNOWLEDGED THERE IS A PROBLEM AND TO GM WHO REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM . GM RESPONSE TO ME WAS THE LAMPS WORK AS DESIGNED AND I RESPONDED THAT IS EXACTLY THE PROBLEM, THE DESIGN WHICH PRODUCES VERY DANGEROUS DRIVING CONDITIONS. *TR

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THE FRONT HEADLIGHTS ARE INSUFFICIENT FOR SAFETY. THEY DO NOT LIGHT THE ROAD SUFFICIENT TO SEE OBJECTS IN ROAD ABOVE A SPEED OF 50 MPH. THESE ARE SINGLE BULB PROJECTOR HEADLIGHTS AND MY OLD 2001 CHEVY SILVERADO HAS MUCH BETTER LIGHTS. GMC SHOULD REPLACE THE LIGHTS WITH DUAL BEAM LIGHTS OR ADD ON A SUPPLEMENTAL LIGHT SYSTEM. *TR

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I HAVE TWO 2014 GMC SIERRAS WITH VERY WEAK HEADLIGHTS. CALLED GM AND THEY SAID NOBODY HAS COMPLAINED. THEY LIED. WAKE UP GM AND SMELL THE ROSES BEFORE SOMEONE IS HURT OR KILLED. THE HEADLIGHTS LOOK GREAT BUT WORK BAD. FEEL LIKE IT WILL BE FOREVER BEFORE THEY DO ANYTHING SO I ADDED MY OWN AUX. LIGHTS. MY I CAN SEE AGAIN. SPENT 400.00 DOLLARS ON 45,000 DOLLAR TRUCK SO I CAN DRIVE SAFETY AT NIGHT. 2014 CHEVYS HAVE DUEL HEADLIGHTS. MUST BE BETTER. FIX THE PROBLEM GM. MY FIRST CAR, A 1962 COMET HAD BETTER LIGHTS.

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NO ACCIDENT. (YET) HEAD LIGHTS ARE PATHETIC. RANGE OF VISION AT NIGHT IS TOTALLY UNACCEPTABLE. THERE IS NO DIFFUSION OF LIGHT. ONLY LIGHT IS ON A STRAIGHT HORIZONTAL LINE. CAUSES A VERY TENSE DRIVING SITUATION ON ANY DARK ROAD. THE LIGHTING ON THE PERIPHERY IS VIRTUALLY NON-EXISTENT BUT MARGINALLY IMPROVED IF FOG LIGHTS ARE LEFT ON ALL THE TIME. MANY COMPLAINTS HAVE ALREADY BEEN FILED. CANNOT UNDERSTAND WHY GMC HAS NOT BEEN COMPELLED TO HAVE A RECALL TO COME UP WITH A REAL SOLUTION. IT DOES NOT APPEAR TO BE A QUESTION OF ADJUSTING THE CURRENT LIGHTING ARRANGEMENT. THIS SHOULD BE A PRIORITY RECALL. DANGEROUS TO DRIVE VEHICLE AT NIGHT. *TR

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THE HEADLIGHTS ON THIS TRUCK ARE UNSAFE. THEY DO NOT PUT OUT ENOUGH LIGHT ON DARK NIGHTS AND ESPECIALLY ON NIGHTS WERE THERE IS RAIN. THEY DO NOT REACH BEYOND THE EDGE OF THE ROAD WAY PAST THE FOG LINES,. OR EXTEND THAT FAR UP THE ROAD IN FRONT OF THE TRUCK. *TR

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THE HEADLIGHT PERFORMANCE ON THIS TRUCK IS THE WORST I'VE SEEN IN ANY VEHICLE, BUT FOR A TRUCK, I CANNOT BELIEVE THEY ARE ALLOWED ON THE ROAD AT NIGHT. THE OWNER'S MANUAL STATES THEY ARE FACTORY SET AND DO NOT NEED ADJUSTMENT. THAT INFORMATION WAS OBVIOUSLY NOT CHECKED DURING THE QUALITY CHECK OR CHECKED BUT FELT IT WAS AS GOOD AS IT GETS. ON HIGH BEAM, THE DRIVER'S SIDE LIGHT IS POINTING SO FAR UP, IT'S IN THE TREES AND ABOVE THE ROAD. THE RIGHT SIDE HIGH AND LOW BEAMS ARE INADEQUATE FOR ALL PURPOSES, ESPECIALLY SEEING AROUND CURVES AND TURNS. YOU ARE LITERALLY BLIND ON A DARK STREET, EVEN WITH THE FOG LIGHTS. VERY POOR ILLUMINATION OF THE ROAD. I'VE TAKEN IT IN TO THE DEALER FOR ADJUSTMENT AND THEY DID NOT CHANGE ANYTHING. THIS WILL BE THE LAST GM PRODUCT I BUY SINCE IT SEEMS THE LAST THREE VEHICLES I'VE OWNED HAD ISSUES THAT COULD NOT BE RESOLVED. AND I AM A MEMBER OF THE GM FAMILY. FOR THE PRICE OF THESE VEHICLES, THEY SHOULD BE TOP QUALITY. GM SHOULD BE ASHAMED OF THE QUALITY THEY DELIVER TO CUSTOMERS FOR VEHICLES PRICED OVER $45K. *TR

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THE HEADLIGHTS ARE VERY POOR. I HAVE OWNED MANY CARS AND THE LACK OF NIGHT VISION WITH THE 2014 SIERRA IS THE WORST OF ANY CAR I HAVE EVER DRIVEN. I USED TO WORK ON MY FAMILY FARM BACK IN THE 1980S AND OUR OLD TRACTORS AND COMBINES HAD BETTER NIGHT VISIBILITY THAN MY BRAND NEW SIERRA. GMC, YOU MUST FIX THIS NOW! I GUARANTEE YOU WILL HAVE A MAJOR LAWSUIT ON YOUR HANDS IF YOU DON'T. THIS IS SUCH A SIMPLE THING TO GET RIGHT, DO THE RIGHT THING AND RECALL ALL THESE VEHICLES AND INSTALL PROPER HEADLIGHTS. *TR

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WANTED TO UPDATE INFO ON THIS COMPLAINT. I HAVE BEEN IN CONTACT W/DEALER AND THEY HAVE AGREED TO REPLACE BOTH HEADLIGHTS, EVEN THOUGH THEY CONSIDER THIS TO BE ABNORMAL, WITH THE AGREEMENT THAT IF IT HAPPENS ON NEW HEADLIGHTS THEY WILL CONSIDER IT NORMAL AND DO NOTHING MORE! I FEEL THIS IS A SAFETY ISSUE AS IT OBSCURES THE LIGHT AND ALSO THAT THEY ARE TRYING TO BULLY ME INTO AN AGREEMENT I DON'T AGREE WITH. MY VEHICLE HAS A BUMPER TO BUMPER WARRANTY AND THEY ARE TRYING TO EXCLUDE THIS ISSUE IN THE FUTURE IF I AGREE TO HAVE THE HEADLIGHTS REPLACED NOW. I HAVE CONTACTED GMC REGARDING THIS AND HAVE YET TO HEAR BACK FROM THEM. *TR

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HEADLIGHTS APPEARED TO BE LEAKING, CONDENSATION AND WATER DROPLETS. TOOK TO DEALER FOR OIL CHANGE AND ADVISED THEM OF THE HEADLIGHT ISSUE. WAS TOLD THEY WERE NOT LEAKING THAT THE DESIGN OF HEADLIGHTS CAUSED THIS, BULBS BURN SO HOT THEY HAVE A VENT FOR COOLING. BECAUSE OF THE AIR FLOW THROUGH VENT IT BRINGS IN CONDENSATION & WATER DROPLETS CAN FORM WHICH CAN TAKE 2 TO 6 HOURS TO CLEAR! WAS TOLD THAT THEY W/ONLY REPLACE HEADLIGHT ASSEMBLY, WHICH COSTS $900, IF ITS OVER 50% OF THE LENS. I WAS TOLD ONE HEADLIGHT WAS OVER 50% AND HAD WATER DROPLETS, AS WELL AS A HALO EFFECT AROUND THE BULB THAT HE HAD NEVER SEEN BEFORE. HOWEVER, DEALER DID NOTHING AT THE TIME AS THE LENS WAS CLEARING UP. I ASKED ABOUT THE CONDENSATION OBSCURING THE LIGHT OUTPUT AND THEREFORE MY VISION AND WAS TOLD IT WOULD NOT AFFECT IT. AFTER READING THE OTHER COMPLAINTS REGARDING THE HEADLIGHTS I FEEL THIS MAY BE PART OF THE PROBLEM. IF THE LENS IS COVERED INSIDE W/CONDENSATION & WATER DROPLETS, IT DOES AFFECT THE LIGHT OUTPUT. I LIVE IN THE PACIFIC NW WHERE IT RAINS 9 MONTHS OUT OF THE YEAR AND THEREFORE WE HAVE MOISTURE IN THE AIR ALL THE TIME! I AM NOW DOCUMENTING THE CONDENSATION W/PICTURES OF THE HEADLIGHTS EVERY TIME I DRIVE IT...UPDATED 12/30/14*BF THE CONSUMER STATED THE CONDENSATION WAS IN THE FORM OF FOG. UPDATED 01/12/15

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HEADLIGHTS ON HIGH BEAM WERE AIMED TO HIGH & POINTED UP INTO THE TREES. LOW BEAMS SEEMED OK. I FINALLY TOOK TO A LOCAL DEALER FOR SOME RECALLS AND TALKED TO THEM ABOUT COMPLAINTS AND THEY ADJUSTED SAYING THE LIGHTS WERE AIMED TO HIGH. DROVE VEHICLE YESTERDAY AND THE LOW BEAMS NOW HAVE SO LITTLE PROJECTION FORWARD THAT I'M AFRAID AT NIGHT, IF ANYTHING CAME IN FRONT OF ME, I'D HIT IT BEFORE BEING ABLE TO STOP. WILL BE TAKING IT BACK TO HAVE LIGHTS ADJUSTED UP AGAIN AND LIVE WITH IT UNTIL GMC DOES SOMETHING. REASON IT HAS TAKEN SO LONG TO FILE COMPLAINT IS I DO NOT DRIVE MUCH AT NIGHTS AND DID NOT THINK OF FILING COMPLAINT UNTIL I FOUND THIS WEBSITE AND READING OTHER OWNERS HAVING THE SAME PROBLEM. *TR

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TL* THE CONTACT OWNS A 2014 GMC SIERRA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS WERE DIM AND CAUSED POOR VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AFTER DARK, THE FRONT HALOGEN HEADLIGHTS BECAME DIM. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700.

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POOR LIGHTING WITH HEADLIGHTS. CAN BARELY SEE WHAT IS AHEAD AT NIGHT. SEEMS LIKE THIS COULD BE VERY DANGEROUS, AND I FEEL UNSAFE DRIVING AT NIGHT, ESPECIALLY IN THE RAIN. TURNING ON FOG LIGHTS HELPS A LITTLE, BUT YOU SHOULDN'T HAVE TO CONSTANTLY RUN THEM. BRIGHT LIGHTS DON'T HELP MUCH EITHER. *TR

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