Home · 2014 GMC Sierra 2500 Hd · Complaints

What 131 owners told NHTSA about the 2014 GMC Sierra 2500 Hd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (131)Crash / fire / injury (13)Lights (64)Electrical system (13)Steering (13)Transmission & drivetrain (13)Airbags (11)Engine (11)Body & structure (8)Suspension (5)Visibility & wipers (5)Fuel system (4)

Newest first · 131 complaints · page 2 of 6

Aug 8, 2017Electrical systemEngine

I PURCHASED THIS TRUCK NOVEMBER 26 2016, WITHIN A MONTH I WAS SITIING IN MY DRIVEWAY I TURNED THE TRUCK ON WHEN I WENT OUT TO GO TO WORK IN THE MORNING I GOT A BUNCH OF FLASHING LIGHTS SERVICE STABILITRAK, SERVICE 4WHEEL DRIVE, SERVICE TRACTION CONTROL, MADE MULTIPLE ATTEMPTS TO CONTACT FIVE STAR AUTO IN BIDDEFORD, BROUGHT THE TRUCK IN THEY REFUSED TO FIX ISSUES, ASKED FOR A TRADE NOTHING ON THE LOT WAS WORTH PURCHASING WITHOUT PUTTING ME OUT MORE THAN I ALREADY OWED,CHRISTMAS MORNING THE TRUCK WAS TOWED TO WEIRS IN ARUNDEL THEY PULLED THE TRUCK APART AND FOUND A BUNCH OF WIRES WERE CORRODED AND THE FRAME OF THE TRUCK WAS CAKED WITH ROCKS MUD AND SAND WHICH HAD CAUSED THE CORROSION, THEY FIXED THE ISSUE. WITHIN A COUPLE MONTHS THE SAME ISSUE CAME BACK UP AND ONCE AGAIN THE TRUCK WAS IN THE SHOP GETTING WORKED ON. THE PROBLEM IS NOT FIXED AFTER SPENDING MONEY TO FIX A PROBLEM I HAD LESS THAN 30 DAYS FROM BUYING THIS VEHICLE(DRIVING COMPLETELY NORMAL WILL CAUSE THESE LIGHTS TO FLASH AT RANDOM TIMES) , ALL THE LIGHTS DO STILL COME ON RANDOMLY AND TODAY WHILE AT THE DAYTON COUNTRY STORE MY TRANSMISSION IN MY TRUCK WENT, I AM WAITING TO GET MY TRUCK TOWED FROM THE STORE TO A SHOP! FOR A VEHICLE THAT THE CARFAX CAME BACK CLEAN AND THE DEALERSHIP MADE NO ATTEMPT IN HELPING ME FIX OR PAY FOR ANY ISSUES I HAVE HAD. IM NOW STRUGGLING WITH A VEHICLE THAT I WAS LIED TO ABOUT THE CONDITION IT WAS IN AFTER PAYING $32,000 FOR A TRUCK. I HAVE KEPT ALL DOCUMENTATION AND HAVE IMAGES THAT WERE SENT TO ME FROM WEIRS

NHTSA ODI 11013622

May 30, 2017Electronic Stability Control (esc)

TRACTION CONTROL / STABILI TRAK CAM ON THE TRANSMISSION WOULD NOT SHIFT HADE TO MANUAL IT TO SHIFT

NHTSA ODI 10992145

Aug 16, 2016Airbags

THERE IS A SMALL CRACK IN THE DASHBOARD NEXT TO THE AIRBAG. GMC WILL NOT REPAIR IT AT THEIR COST.

NHTSA ODI 10896407

Jun 29, 2016Steering

WE HAVE PROBLEMS STARTING THE TRUCK . YOU CANT JUST TURN THE KEY IT TAKES YOU WIGGLING IT AND PULLING IT OUT OF THE IGNITION SOME TIMES FLIPPING YOUR KEY JUST A PAIN IN THE NECK. HAD IT CHECKED A YEAR AGO AND THEY SAID IT WAS THE WAY WE WERE STICKING THE KEY IN AND IT WORE DOWN THE KEY. SO THEY MADE US A NEW KEY. IT WORKED FOR A WEEK OR SO AND WENT RIGHT BACK TO DOING THE SAME THING. SO NOW WE JUST DEALT WITH IT . TILL NOW .... NOW IT TAKES ABOUT 3 TO 5 MINS TO GET THE KEY TO TURN AND IS OUT OF WARRANTY AND I REALLY THINK IT WAS AN IGNITION PROBLEM NOT A KEY PROBLEM. THE TRUCK ONLY HAS 55,000 MILES ON IT. IM SO FRUSTRATED WITH MY NEW TRUCK. I HAVE A 04 SUBURBAN 223000 MILES ON IT AND STILL HAVE NO PROBLEMS WITH TURNING THE KEY.

NHTSA ODI 10881436

Jun 27, 2016

MY DASH CRACKED AND I SEE THIS IS A REAL PROBLEM. THEY SAY $900 TO FIX AND MY TRUCK HAS JUST 40K ON IT AND LESS THEN 2 YEARS OLD.

NHTSA ODI 10876988

May 23, 2016Lights

I AM WRITING REGARDING AN ISSUE WITH MY 2014 GMC SIERRA. I PURCHASED THE TRUCK IN 2014 AND HAVE NOTICED AN ISSUE WITH THE HEADLIGHTS WHILE DRIVING AT NIGHT AND IN THE RAIN. THE HEADLIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION WHEN DRIVING AT NIGHT. IS THERE A SERVICE ISSUE OR RECALL IN PLACE TO FIX THIS ISSUE? I HAVE REQUESTED THAT THE HEADLIGHTS IN MY 2014 SIERRA BE REPLACED WITH THE 2016 HEADLIGHTS. THIS IS A SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. THE DEALER IS WILLING TO CHANGE THE BULBS IN THE LAMP BUT NOT REPLACE THE LAMPS SAME AS THE 2016 MODEL UNLESS THERE IS A SERVICE BULLETIN OR RECALL. I AM STILL WORKING WITH THE DEALER AS WELL AS GMC CORPORATE TO ADDRESS THE ISSUE. I AM BEEN FLASHED BY OTHER DRIVERS TO INDICATE I DON'T HAVE HEADLIGHTS ON BUT THEY WERE ON AS WELL AS BEING PULLED OVER BY THE HIGHWAY PATROL WHO THOUGH MY HEADLIGHTS WERE NOT ON. I HAVE NOTICED OTHER COMPLAINTS ON GMC MESSAGE BOARDS AS WELL AS OTHER PLACES ONLINE. PLEASE LOOK INTO THIS ISSUE TO SEE IF IT CAN BE ADDRESSED. THE ONLY WAY GMC WILL ADDRESS IT IS BY RECALL OR LAWSUIT.

NHTSA ODI 10870438

Apr 14, 2016Lights

THE VEHICLE LIGHTS ARE VERY DIM EVEN WITH THE HIGH BEAMS ON. WHILE DRIVING AT NIGHT CAN BARELY SEE IN FRONT OF ME. THESE ARE A HAZARD TO ME AND OTHERS, SINCE NOT BEING ABLE TO SEE A GOOD DISTANCE IN FRONT OF THE VEHICLE MAKES HARD TO SEE PEDESTRIANS, ANIMALS OR DEBRIS IN THE ROAD AT NIGHT.

NHTSA ODI 10855440

Mar 24, 2016SteeringElectrical systemElectronic Stability Control (esc)

THERE IS A EXTREMELY DANGEROUS ELECTRICS ISSUE WITH MY 2014 GMC SIERRA 1500 ALL TERRAIN. IN THE LAST 18 MONTHS MY TRUCK HAS LOCKED THE STEERING AT LOW SPEED WHILE TURNING 8 TIMES. (I COULD HAVE EASILY BROKEN A FINGER A LOST CONTROL OF MY TRUCK) .ON 5 OF THE TIMES I HAD STEERING ISSUE THE TRUCK HAD NO POWER TO ANYTHING INCLUDING KEY FOBS FOR A PERIOD OF 10 TO 15 MINUTES. THEN THE TRUCK WILL POWER UP AGAIN. FORTUNATELY THESE ISSUES HAVE OCCURRED AT LOW SPEED. THIS HAS HAPPEN 8 TIMES IN THE LAST 18 MONTHS . IT HAS BEEN TO DEALERSHIP FOR SERVICE REGARDING THIS ISSUE THEY CHANGED THE BATTERY AFTER ONLY 18 MONTHS (10/2015) THE ISSUE OCCUR AGAIN 2 DAYS AGO WHILE TRAVELING ON THE FREEWAY AT 70 MPH MY TRUCK SHUT DOWN NO POWER THEN IN LESS THAN A SECOND IT POWERED UP AGAIN ALL THE SETTING ON MY RADIO, CLIMATE CONTROL CHANGED.THAT DAY I STOPPED TO GET GAS GOT BACK IN MY TRUCK PULLED AWAY FROM THE PUMP THE STEERING LOCKED TRUCK SHUT DOWN AGAIN FOR 20 MINUTES. THIS TRUCK IS CURRENTLY AT A DEALERSHIP THEY STILL CAN NOT DIAGNOS THE ISSUE. I'M EXTREMLY CONCERN THAT SOMEONE COULD BE SERIOUSLY INJURED OR KILLED IF THIS WAS TO HAPPEN WHILE OPERATING THIS TRUCK. I DID SEE THAT MAY OTHER OWNER OF GMC SIERRA HAVE EXPRESSED SIMILAR CONCERNS. THE ISSUES NEEDS TO BE ADDRESSED IMMEDIATELY. AS FOR MYSELF I PLAN TO THIS TRUCK AFTER THE DEALERSHIP ATTEMPTS ANOTHER REPAIR.

NHTSA ODI 10851504

Mar 8, 2016Lights

CAN NOT SEE THE ROAD WITH THE LIGHT OUTPUT WITH THESE FACTORY HEADLIGHT

NHTSA ODI 10845655

Mar 6, 2016Lights

THE HEADLIGHTS ARE TOO DIM AND ARE UNSAFE. IN MY 50+ YEARS OF DRIVING, I HAVE NEVER EXPERIENCED HEADLIGHTS SO BAD. I LIVE IN A DARK RURAL AREA WITHOUT ANY STREETLIGHTS AND LOTS OF BICYCLISTS AND DEER. I HAVE ALREADY HAD MANY NEAR MISSES ON RURAL ROADS, AND FEAR IT'S ONLY A MATTER OF TIME BEFORE AN ACCIDENT HAPPENS.

NHTSA ODI 10840105

Feb 20, 2016Lights

THE HEADLIGHT OUTPUT AT NIGHT, PARTICULARLY IN RURAL BACK ROAD AREAS IS LESS THAN ADEQUATE. POOR REALLY. I ORIGINALLY HAD MOISTURE ISSUES IN BOTH HEADLAMP HOUSINGS, HAD BOTH HEADLAMP HOUSINGS REPLACED AND THE LIGHTING SEEMED TO BE BETTER, HOWEVER NOT VERY MUCH. THE HEADLIGHTS SEEM TO HAVE DARK SPOTS IN THEM AND ONLY LIGHT UP CERTAIN PARTS OF THE ROAD IN FRONT OF ME, AND NEVER MUCH TO THE SIDE OF THE ROADWAY. I FEEL THIS IS BY FAR THE WORST LIGHTING OUTPUT OF ANY VEHICLE I HAVE EVER OWNED, AND ACTUALLY FEEL A LITTLE UNSAFE DRIVING AT NIGHT. I MOST DEFINITELY CANNOT TRAVEL AT HIGHER SPEEDS DURING THE NIGHT AS I FEEL LIKE I CANNOT SEE NEARLY GOOD ENOUGH. I HAVE SIMPLY "DEALT" WITH THE ISSUE SINCE BUYING THE TRUCK IN DECEMBER 2013, THINKING THERE WAS NO FIX TO IT AND THE DEALERSHIP SAID THEY HAVE NOT HEARD OF THIS ISSUE BEFORE.

NHTSA ODI 10837340

Feb 14, 2016Lights

THERE IS ALREADY A TECHNICAL SERVICE BULLETIN ON THIS MATTER HOWEVER I FEEL IT IS SERIOUS ENOUGH TO BE A RECALL. WHILE DRIVING AT NIGHT IN UNLIGHTED AREAS THE BRIGHT LIGHTS LEAVE SERIOUS DARK AREAS ESPECIALLY IF YOU ARE TRAVELLING ON CURVY ROADS. IF YOU ENCOUNTER A PEDESTRIAN OR OTHER OBJECT IN THE ROAD IN THESE AREAS THEY CANNOT BE SEEN UNTIL ITS POSSIBLY TOO LATE. THE MANUFACTURER WILL ONLY DO THE REPAIR IF YOU COMPLAIN ABOUT IT AND ITS STILL UNDER WARRANTY. I BELIEVE THIS SHOULD BE RECALLED AND REPAIRED BEFORE SOMEONE IS HURT OR KILLED.

NHTSA ODI 10826029

Feb 14, 2016Steering

POWER STEERING FAILURE. POWER STEERING PUMP FAILED MAKING THE VEHICLE DIFFICULT TO STEER. UPON MAKING A LEFT TURN AT LOW SPEED STEERING FAILED AND COULD NOT TURN INTO MY RV RESORT ENTRANCE OFF THE MAIN ROADWAY. I HAD TO COME TO A STOP, CONTINUE BACKING UP & PULLING FORWARD ENOUGH TO TRY TO COMPLETE TURN. HAD TO HAVE TRUCK TOWED TO A GMC DEALER FOR SERVICE (POWER STEERING PUMP REPLACED). LEADING UP TO FAILURE, A FEW TIMES THE TRUCK WOULD BE DIFFICULT TO TURN BUT IT WOULD LAST ONLY A FEW SECONDS. AFTER HAVING IT REPLACED IT AGAIN HAPPENED OVER THE WEEKEND I WILL CONTACT GMC IN THE MORNING. I AM PULLING A 15,000 LB. 5TH WHEEL RV WITH THIS TRUCK & NOT FEELING CONFIDENT IN MY SAFETY AFTER THIS INCIDENT.

NHTSA ODI 10826039

Feb 12, 2016Lights

HEADLIGHTS ARE NOT ADEQUATE FOR SUBURBAN OR RURAL AREAS. INADEQUATE SIDE-TO-SIDE ILLUMINATION IN HI OR LOW. DEALER IS UNABLE TO FIX.

NHTSA ODI 10825785

Feb 7, 2016Transmission & drivetrainSpeed controlEngineCrash

THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTERN IT CAUSED ME TO HAVE AN ACCIDENT THAT RESULTED IN $3500 IN BODY DAMAGE TO THE TRUCK. THANK GOD NO ONE WAS HURT. WEAR AND TEAR IS DRASTICALLY INCREASED AS THE VEHICLE IS TRYING TO DRIVE ON ITS OWN AS I'M TRYING TO STOP AT TRAFFIC LIGHT, STOP SIGNS, OR SIMPLY PARKING. DRIVE-TRAIN IS BANGING, BRAKES ARE WORKING HARDER, AND FUEL IS BEING WASTED. NOW, ADD A PAYLOAD OR TRAILER AS I OFTEN DO AND PROBLEMS ARE MAGNIFIED. ESSENTIALLY THE VEHICLE IS AGING AND WEARING ITS SELF OUT BEFORE ITS TIME. I HAVE BEEN ORDERED BY PIMA COUNTY COURT TO HAVE THE VEHICLE FIXED OR REPLACE. THE OFFICER THAT GAVE ME THE CITATION WITNESSED THE HIGH ENGINE IDLE AND AGREED THAT IT WOULD BE DIFFICULT TO STOP ESPECIALLY WITH A LOADED TRAILER AS I HAD THAT DAY. OFFICER ALSO TESTIFIED THIS IN COURT ON 11/4/2015. THERE IS A CURRENT LAW SUIT IN CALIFORNIA FOR THIS DEFECT. MY LOCAL DEALERS WILL NOT WORK ON VEHICLE ANYMORE DO LIABILITY AND TOLD ME TAKE IT UP WITH GM. GM HAS PROVIDED NO ASSISTANCE.

NHTSA ODI 10824723

Feb 1, 2016Lights

THE PROJECTOR HEADLIGHTS ON THIS VEHICLE ARE TERRIBLE. THEY ARE DIM AND HAVE A VERY POOR LIGHT PATTERN. (THE BULB PRESUMABLY MEETS FEDERAL STANDARDS, BUT THE PROJECTOR SYSTEM WAS DESIGNED FOR A BRIGHTER BULB). IT IS VERY DIFFICULT TO SEE THE SIDES OF THE ROAD, OR VERY FAR DOWN THE ROAD, ON ROADS WHERE THERE ARE NO STREETLIGHTS. IT IS EVEN WORSE ON A RAINY, DARK ROAD. GM INSTITUTED A TSB (#PIT5374, ATTACHED) IN FEBRUARY 2015 WHICH INVOLVES REPROGRAMMING THE BODY CONTROL MODULE (BCM) TO INCREASE THE VOLTAGE TO THE HEADLIGHT BULBS AND SUBSTITUTING VOSLA HIR 55 WATT BULBS FOR THE ORIGINAL STOCK 55 WATT BULBS. THE RESULTS ARE A MINIMAL IMPROVEMENT. THE NEW 2016 MODELS HAVE THE SAME HEADLIGHT DESIGN BUT HAVE BEEN UPGRADED TO A HID BULB THAT CANNOT JUST BE PLUGGED INTO THE 2014/15 HEADLIGHTS. THE IMPROVED BULB AND WIRING IS EVIDENCE THE TSB DID NOT REALLY IMPROVE THE LIGHTING VERY MUCH. (THE INTERNET IS FULL OF COMPLAINTS ABOUT THE HEADLIGHTS ON THIS VEHICLE; RECOMMEND YOU GOOGLE "GMC SIERRA HEADLIGHTS" AND SEE WHAT YOU GET!). I LIVE IN NORTHERN VIRGINIA AND WOULD BE GLAD TO COME DOWN TO THE NHTSA BUILDING ON A DARK, RAINY NIGHT AND GIVE YOU A RIDE -- THE PROBLEM ISN'T SO BAD IN AREAS WHERE THERE ARE STREETLIGHTS, BUT IT IS TERRIBLE OUT IN THE COUNTRY. BOTTOM LINE, GM SHOULD BE DIRECTED TO ISSUE A RECALL THAT INVOLVES REPLACING THE WIRING HARNESS AND BULB WITH THEIR LATEST DESIGN. THE HEADLIGHTS IN THE 2014/2014 SIERRA ARE HAZARDOUS TO THE PEOPLE IN THE TRUCK AND TO PEDESTRIANS ALONG THE ROAD. THANKS FOR LISTENING TO MY COMPLAINT, AND PLEASE TAKE ACTION FOR SAFETY'S SAKE. (NOTE: THERE IS NO SPECIFIC TIME, MILEAGE, MPH, ETC., THAT THIS WAS NOTED. IT IS CONTINUAL. I HAD THE TSB PERFORMED IN THE SUMMER OF 2015 AND NOTED MINIMAL IMPROVEMENT AT THAT TIME.)

NHTSA ODI 10823374

Jan 29, 2016Body & structure1 injury

THE FACTORY INSTALLED RUNNING BOARDS ARE UNSAFE. THE TREADS NEED TO BE LARGER, MORE AGGRESSIVE AND ROTATED 90^. AS THEY ARE THEY ARE SIMPLY SKID PADS WHEN WET OR FROZEN. YOU SIMPLY NEED TO TRY AND ENTER OR EXIT THE VEHICLE AND SEE HOW EASILY YOUR FOOT SIDES OFF CAUSING THE PERSON THE FALL. I HAVE TAKEN SEVERAL SLIPS/FALLS. TODAY I HIT THE BACK OF MY HEAD ON THE DOOR JAM. JUST ROTATING THE TREAD NINETY DEGREES WOULD HELP.

NHTSA ODI 10823177

Dec 19, 2015Lights

I BOUGHT MY 2014 GMC SIERRA BRAND NEW IN DEC 2014 AND HAD IT BACK TO THE DEALER WITHIN 3 WEEKS BECAUSE I WAS SURE THERE WAS A DEFECT WITH THE HEADLIGHTS ! YOU CAN ONLY SEE MAYBE 30 FEET IN FRONT OF YOU AND NOTHING IF YOU MAKE ANY TURN ON A DARK ROAD WITH NO STREETLIGHTS ! THE MECHANIC AT THE DEALERSHIP SAID THERE WAS NO PROBLEM WITH THE LIGHTS AND THEY MEET ALL GENERAL MOTORS SPECIFICATIONS ...I HAVE READ MANY MANY COMPLAINTS FROM OTHER 2014 GMC SIERRA OWNERS WITH THIS SAME COMPLAINT SO I KNOW ITS NOT MY IMAGINATION OR A PROBLEM WITH MY EYESIGHT !! I SURE HOPE THAT GMC DOESN'T WAIT FOR FATALITIES OR A CLASS ACTION LAWSUIT BEFORE ADDRESSING AND CORRECTING THIS PROBLEM , I HAVE BEEN A LOYAL GMC CONSUMER FOR 45 YEARS BUT THIS OBVIOUS PROBLEM WITH THE LIGHTING AND GMC'S REFUSAL TO ACKNOWLEDGE THAT THERE IS A DESIGN DEFECT I CAN SAY THIS IS THE LAST GMC VEHICLE I WILL EVER PURCHASE . DO THE RIGHT THING GENERAL MOTORS ! FIX THE PROBLEM AND SAVE SOME LIVES !

NHTSA ODI 10811275

Dec 16, 2015Speed controlCrash

TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE REVERSING INTO A TRAILER, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNINGS AND CRASHED INTO THE TRAILER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000.

NHTSA ODI 10810758

Dec 16, 2015Lights

TL* THE CONTACT OWNS A 2014 GMC SIERRA THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE LOW BEAMS AND HIGH BEAMS WERE EXTREMELY DIM WHEN THEY WERE ACTIVATED. THE FAILURE RECURRED CONTINUOUSLY. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE DRIVEN AT NIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI 10810765

Nov 30, 2015Lights1 injury

THE FRONT PROJECTOR HEADLAMPS DO NOT PUT OUT ENOUGH LIGHT TO SAFELY DRIVE ON UNLIT ROADS AT HIGHWAY SPEEDS. THERE IS ALSO LITTLE LIGHT PROJECTED TO THE SIDE MAKING TURNS UNLIT. I RECENTLY HAD A NEAR HIT WITH A PEDESTRIAN ON AN UNLIT STREET BECAUSE OF NO SIDE LIGHTING WHEN MAKING A SLOW TURN. THERE ARE NO HIGHER LUMEN REPLACEMENT BULBS AVAILABLE.

NHTSA ODI 10807617

Nov 24, 2015Lights

2014 GMC SIERRA. CONSUMER WRITES IN REGARDS TO VEHICLE HEADLIGHT PROBLEMS. *SMD THE CONSUMER STATED WHEN HE MADE TURNS, THERE WAS NOT SUFFICIENT LIGHTING. THE DEALER STATED THE HEAD LIGHTS WERE FOUR INCHES TOO HIGH, SO THEY ADJUSTED THEM. UPON DRIVING AT NIGHT, HE FOUND THE LIGHTING TO THE SIDE HAD SLIGHTLY IMPROVED, BUT THE LIGHT WAS SHARPLY CUT OFF ABOUT 45 FEET IN FRONT OF THE TRUCK ON WHEN THE LOW BEAMS WERE ON, WHICH MADE IT UNSAFE TO DRIVE OVER 35 MPH. THE HIGH BEAMS GAVE GOOD LIGHTING AT DISTANCES, BUT BROUGHT FLASHED FROM ONCOMING TRAFFIC. THE SECOND HEAD LIGHT ADJUSTMENT EXTENDED THE LIGHTING OUT ABOUT 20 INCHES FURTHER, BUT LESS LIGHTING TO THE SIDES FOR TURNING. THE HEAD LIGHTS WERE ADJUSTED AGAIN AND THE TECHNICIAN STATED THE LIGHTS WERE AT THE LEVEL FROM THE FACTORY. THE CONSUMER STATED THE HEAD LIGHTS WERE NOT ADEQUATE IN HIS OPINION. *JB

NHTSA ODI 10679187

Nov 15, 2015Electrical systemLights

THE VEHICLES HEADLIGHTS ARE DANGEROUSLY INEFFECTIVE. THEY RARELY ILLUMINATE THE DISTANCE BETWEEN 2 TELEPHONE POLES. THE INEFFECTIVENESS OF THE HEADLIGHTS IS AMPLIFIED ON HILLS OR ON ANY TURN. THE DURING THE TRANSITION FROM DECLINE TO INCLINE, YOU SOMETIMES HAVE BARELY A TRUCKS LENGTH OF ILLUMINATION. ANY CORNER ON A DARK ROAD REQUIRES A SEVERE DECREASE IN TRAVEL SPEED TO AVOID OVER DRIVING THE LIGHTS. I HAVE NEVER DRIVEN A VEHICLE THAT MADE ME FEEL MORE APPREHENSIVE TO GET BEHIND THE WHEEL AFTER DARK. I VISITED THE DEALER WHO EXECUTED A TSB THAT INCREASED HEADLIGHT VOLTAGE AND REPLACED THE BULBS. IT MADE A NEGLIGIBLE IMPROVEMENT AND LEFT THE VEHICLE STILL UNSAFE AT NIGHT. I FREQUENTLY TRAVEL ON RURAL ROADS WITH NO STREET LIGHTS. I HAVE ALMOST HIT WILDLIFE TOO MANY TIMES TO COUNT DUE TO THE POOR VISIBILITY CAUSED BY THESE DANGEROUS HEADLIGHTS. TRAVEL OVER 30 MPH ON DARK COUNTRY ROADS WITH A LEGAL SPEED LIMIT OF 50 IS ILL ADVISED DUE TO THE INEFFECTIVENESS OF THE HEADLIGHTS.

NHTSA ODI 10790500

Nov 9, 2015Lights

HEADLIGHTS ARE NOT ADEQUATE FOR NIGHT DRIVING: HAVE DRIVEN THIS TRUCK FOR THE PAST YEAR AT NIGHT AND IN DIFFERENT TYPES OF WEATHER AND HAVE HAD TO REALLY STRAIN MY EYES TO KEEP IT ON THE ROAD DUE TO POOR VISIBILITY DUE TO THE HEAD LIGHTS, AFTER MISSING A TURN LAST NIGHT OFF THE HIGHWAY DECIDED TO SEE IF THE DEALERSHIP WOULD TAKE A LOOK AT THEM AND SEE WHAT THEY COULD DO ,IF THEY SAY THERE IS NOTHING THAT THEY CAN DO ,ILL HAVE NO CHOICE BUT TO INSTALL DIFFERENT HEADLIGHTS .

NHTSA ODI 10789439

Nov 6, 2015LightsBody & structure

TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIM AND PROVIDED POOR VISIBILITY. THE FAILURE WAS WORSE IN RAINY CONDITIONS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE LIGHTS LACKED VOLUME; HOWEVER, THEY DID NOT OFFER ANY REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000. UPDATED 02/12/16*LJ THE CONSUMER STATED THE TAIL GATE ALLOWED DIRT TO ENTER INSIDE THE TRUCK. UPDATED 03/03/16

NHTSA ODI 10788916

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Working with the data? Download all 131 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2014 GMC Sierra 2500 Hd verdict →