What 68 owners told NHTSA about the 2013 Mitsubishi Outlander Mhev

My vehicle shut off on a state route when I had the vehicle towed to the dealership I was informed it was the ecu. I found out a year after my vehicle was purchased, there was a technical service bulletin out in this part. I am not sure why there was not a recall sent when they knew this part could be defective and my life was put at risk by it shutting off on the highway. How is a vehicle safe when it just shuts off. This should have been a recall and not a bulletin. Please reconsider making this a recall. I would hate to see people lose their lives because of this.

NHTSA ODI 11683495

The contact owns a 2013 Mitsubishi Outlander Sport. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 21V144000 (Suspension, Structure); and it was determined the undercarriage was extremely rusted. The vehicle was not repaired due to the rust. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 100,000. Parts distribution disconnect.

NHTSA ODI 11668660

The lights on my clutch are not coming on. I’m concerned there are other electrical issues affecting the cluster and the odometer display

NHTSA ODI 11643509

AIRBAG SYSTEM SERVICE REQUIRED message appears on dash. Occurred on 09/20/2018 and again on 09/29/2023. Both times required service to fix. Has now happened again on 10/14/2024. Secondary issue was reported by another driver for same vehicle for NHTSA ID Number: 11339357 and NHTSA ID Number: 11567379

NHTSA ODI 11619740

In 2020 I got a recall for engine support from Mitsubishi. We took it in and told me that the support was find that I didn’t need to be replace even tho the recall called for it. They ended up putting rust paint on the support. 4 weeks ago that part broke on my wife when she was driving down the road. The steering wheel was taken out of my wife’s hand while driving. She was able to get the off the road safely. But sprained her wrist. When I found the broken part on the car. I call Mitsubishi themself. When I reported these issue, I was told that someone would be coming to my house to look at the car. I signed a form for them to do that. And for the to read the computer on my car. That was 4 weeks ago. I have emailed them and called them. And no one knows what I’m talking about our replying to my email. And on top of it all we are missing work, at least one day a week because of this.

NHTSA ODI 11580181

On Dec 8,2023 our mitsubishi outlander shut off while being driven. When this occurred multiple warning lights come on including, service engine immediately, engine overheating (which it was not) and multiple other lights. It was towed to the dealership where they told us the ECU is bad. Mitsubishi no longer makes the part. They have also told us this is the 3rd vehicle in the last month with the same issue. Car had no power/electrical /engine issues prior to this event. Mitsubishi is offering no solution to fix the issue. Luckily when the car shut down we were driving at a low speed in a neighborhood. If this had happened on the freeway it could have been very dangerous. We now have no car, no possibility of repair and no answers to why this happened without warning.

NHTSA ODI 11560529

My electrical system and/or computer brain is not operating properly. About a year and 1/2 ago the low beam passenger light stopped working. I had the bulb replaced at Walmart. 2 months later it went out again. Walmart checked and said the bulb was not the problem so I went to Firestone and was told the wiring was melted. Firestone said my options were to replace the entire harness or pig tail the low beam. I opted for the pig tail. A few months later I had issues with slow starts as if my battery was being drained. A few weeks after that my drivers side low beam started working intermittently. Then went out completely. I went to Gillman dealership in Schertz, TX (330 miles from my home) who said the bulb needed to be replaced which they did. A month later the drivers low beam is out again. Firestone says the wiring has melted on that side too. This time I asked them not to fix it because I wanted to go back to the dealership to repair. 1 week later my battery died twice and the passenger low beam has stopped working again. A mechanic advised that a few years ago he worked on a 2012 Mitsubishi with the same issues and ended up totaling it out because the car’s computer was not modulating voltage properly. He said that car’s computer was not reading the codes correctly and was outputting voltages that did not match the Outlanders configuration. I was told there is a recall for this already. I wanted information on this before contacting the Texas State Attorney General’s Consumer Protection Office.

NHTSA ODI 11555268

hello: i purchased this vehicle last nov. the rear hatch was opening fine," but after a couple of months it has stopped and the only way to open it," is from the lever on the inside. you have to use a screw driver or prying tool of some sort to remove the cover in order to get to the lever and you have to lay the back seats down and crawl back there to get to this. i've spoken to other owners who have the same issue. they've had to replace either and or both the actuator and the handle tailgate lock release mechanism. the handle tailgate lock release mechanism is electrical and is susceptible to water getting into it and corrodes the electrical parts. it sits mostly flush one the outside of the hatch where water can get too it. i feel this is a safety issue incase of an accident or emergency if it is imperative to gain access. also the design of the so called emergency release lever is terrible. some people might not have a screw driver or something to pry with in order to remove the cover in order to gain access to the release lever. in my opinion (1)the emergency lever needs to be redisgned and have easier access to it.(2) replace the acutator and or the handle tailgate lock release. it could cost owners up tp $400 to replace these item at a dealership," unless they would want to tackle it themselves. i feel it's worth looking into. thankyou for your time and any help.

NHTSA ODI 11508210

The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated that while driving at various speeds, his wife indicated that the vehicle was not driving in a straight line. Upon inspection, it was discovered that the front driver’s side suspension lower control arm had fractured due to subframe rust and corrosion. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The vehicle was not yet repaired. The contact stated that the vehicle was previously serviced under the NHTSA Campaign Number: 20V279000 (Suspension) but the failure occurred. The failure mileage was 140,000. The contact stated that the subframe was repaired two years ago under recall but there is rust and corrosion again.

NHTSA ODI 11505970

Airbag service system light is on In my car and the codes ran and it popped up SR-14-001 they gave me paperwork saying its a recall on my driver seat mounted airbag wiring has been improperly installed. Dealership is saying its not a recall.

NHTSA ODI 11493124

The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated while driving at various speeds, the "Transmission Overheating" message was displayed on the instrument panel as the vehicle lost motive power. The contact stated that the vehicle would restart after waiting approximately 10 minutes and would resume normal operation. The contact had taken the vehicle to an independent mechanic who discovered that there was no defect with her vehicle and that the failure was linked to an electrical issue. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.

NHTSA ODI 11481041

The contact owns a 2013 Mitsubishi Outlander Sport. The contact stated while driving 65 MPH, the transmission started overheating. There was a message displayed on the instrument panel to Slow Down. The vehicle then started to decelerate independently. The contact was able to park the vehicle and waited 10-15 minutes before restarting the vehicle. The contact stated that failure recurred within 45 minutes. The contact took the vehicle to an independent mechanic and was informed that the pin needed to be replaced. The vehicle was not repaired. The contact took the vehicle to another independent mechanic where the mechanic performed a transmission flush. The contact continued to experience failure after the transmission was flushed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 96,793.

NHTSA ODI 11468377

Passenger side rear view mirror became inop. Horn inop/ unresponsive. Air bag driver and passenger side (components inside cabin roof posts lateral of vehicle dashboard coming loose.

NHTSA ODI 11454411

The mouth part where u put the fuel nozzle into ur vehicle is rusting very bad and I try to clean it out often but I'm still concerned that there are rusted pieces of metal still getting down into my actual gas tank. What can be done about this? I wouldn't think this piece would rust considering it's made to handle fuel.

NHTSA ODI 11451407

1) Transmission or power train 2) The vehicle may be inspected at request 3) The vehicle starts and may go for about a mile, and then it will buck and act like it's in neutral for all gears. I got stuck in the middle of an intersection turning left. I managed to get it back home, and then needed help pushing it into the driveway, where it sits. 4) I have seen several similar complaints for the years; 2012, and 2014 through 2021. 5) The vehicle has been worked on, and the valve body for the transmission was replaced about a month ago. 6) The warning message that popped up just before the issue was "Transmission service is required." It appeared on 9/27/2021, the day I was giving a ride to someone across town. I had recently replaced the valve body, because the solenoids were failing, and the transmission itself was serviced.

NHTSA ODI 11434988

My catalytic converter just went in my vehicle. I was told by dealership that the warranty expired by months. I contacted Mitsubishi and a case was opened. I was called by them today and they wont make an exception even though my mieage is well under the 80000 miles (under by over 28,000 miles) When I asked to talk to a manager I was told no and no exception would be made. I just want them to pay for the defective part.

NHTSA ODI 11432371

My vehicle has had over 10 recalls but Mitsubishi has refused to properly fix any of the problems. I will attach a photo of the control arms and certain parts and recalls THEY cleared, and sent me on my way with. Now there is full suspension damage. Tire damage. And an entire list of other recalls that were never fixed by Mitsubishi. Also Airbag light, incorrect gas level. Windshield fluid leaking, and more. My front tire is about to fly off. There are problems with the struts. And no mechanic wants to touch it due to a strut recall and can’t even buy struts anywhere for my car. They have been taken off the market completely. I have a 8 year old child in this car. And both of our lives at risk. I have brought it to several mechanics and they are in shock at the damage and how we have survived. I have had to pay with my own money for certain repairs because Mitsubishi said “everything looks fine” and sent me on my way. And now refuse to open a claim and pay it back. Or fix all the damage it has caused since the first control arm problem. I can get receipts and invoices together. But honestly the entire car is A huge liability and needs an IMMEDIATE SOLUTION!

NHTSA ODI 11425701

A PARKING BRAKE RECALL HAS NOT FIXED THE CORROSION/LOCKING OF REAR PARKING BREAK CALIPERS. ROLLS WHILE IN GEAR AND TURNED OFF-IF ON INCLINE. PARKING BRAKE DOESN'T ENGAGE FULLY AND THEN STICKS BUT WILL NOT KEEP CAR FROM MOVING. STICKS WHILE FROZEN OR IN WARM WEATHER.

NHTSA ODI 11398674

I WAS DRIVING ON THE HIGHWAY WHEN AN ACTIVE STABILITY CONTROL SERVICE WARNING DISPLAYED ON THE DASHBOARD. IT WAS COUPLED WITH THE CHECK ENGINE LIGHT AND IMMEDIATELY CAUSED MY CAR TO SEIZE UP MAKING ME MOMENTARILY LOSE CONTROL OF THE VEHICLE. AS I REGAINED CONTROL THE VEHICLE CONTINUED TO RESIST ANY ACCELERATION WHILE THE RPMS WOULD FREQUENTLY SPIKE. I ALSO LOST ANTI-LOCK BRAKE FUNCTIONALITY WITH NO DASHBOARD WARNING. THROUGH MY MECHANIC I LATER FOUND OUT THE CAR WAS FORCING ITSELF INTO "LIMP MODE" BECAUSE THE ENGINE AIR FLOW SENSOR WAS GIVING A FAULTY READING. ALL OF THIS PUT MY CAR INTO CONDITIONS FOR A CRASH HAD I NOT ACTED QUICKLY TO AVOID IT. IT ALSO CREATED A REPAIR BILL THAT WAS UNNECESSARY AS THIS IS APPARENTLY PART OF A KNOWN TECHNICAL SERVICE BULLETIN TSB-13-13-008. I FIND IT INAPPROPRIATE AND IRRESPONSIBLE OF MITSUBISHI TO NOT HAVE ALERTED ME TO THE DEFECT IN THE AIR FLOW SENSOR AND FILTER BOX. IT CAUSED A NEEDLESS DANGEROUS DRIVING CONDITION AND EXCESS REPAIRS.

NHTSA ODI 11395590

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER SPORT. THE CONTACT STATED THAT THE REAR TOP LIFTGATE WAS RUSTED AND THE LICENSE PLATE WAS BUBBLED AND CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE TOP LIFTGATE HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT IT WAS A CORROSION ISSUE. THE VEHICLE WAS TAKEN TO VERHAGE MITSUBISHI (343 E 8TH ST, HOLLAND, MI 49423 (616) 396-3589) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOP LIFTGATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 47,000.

NHTSA ODI 11365210

AT 115,000 MILES, THE TRANSMISSION WENT OUT. MY SUV NO LONGER GOES ABOVE 30MPH WITHOUT THE RPMS WILDLY JUMPING. BOTH THE 2014 AND 2015 MODELS HAVE A RECALL FOR THIS VERY CVT ISSUE BUT THE 2013 DOES NOT.

NHTSA ODI 11350223

A WARNING MESSAGE POP UP ON MY DASH BOARD " AIRBAG SYSTEM SERVICE REQUIRED.

NHTSA ODI 11339357

POWER LOCKS ONE BU ONE DONT FUNCTION. IT HAPPEN FIRST WITH LEFT REAR DOOR THEN WITH RIGHT REAR DOOR AND THEN WITH THE DRIVER DOOR.

NHTSA ODI 11306476

REAR PASSENGER SEAT BELT AND REAR MIDDLE SEATBELT WERE DAMAGED BY THE SEAT BEING FOLDED FORWARD, REAR MIDDLE BELT IS COMPLETELY CUT IN HALF AND REAR PASSENGER SIDE BELT IS PARTIALLY CUT

NHTSA ODI 11301231

TL* THE CONTACT OWNS A 2013 MITSUBISHI OUTLANDER. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO IMMEDIATELY STOP. ALSO, THE ACS MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT START WITHOUT BEING (7) JUMPSTARTED. THE VEHICLE WAS TAKEN TO NORTH PALM MITSUBISHI (572 NORTHLAKE BLVD, NORTH PALM BEACH, FL 33408, (561) 328-9121) WHERE THE COMPUTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,300.*PM*JB

NHTSA ODI 11282414